AXIS F34 Main Unit User Manual
About this Document This manual is intended for administrators and users of AXIS F34 Main Unit, and is applicable to firmware 5.85 and later. It includes instructions for using and managing the product on your network. Previous experience of networking will be of use when using this product. Some knowledge of UNIX or Linux-based systems may also be useful when developing shell scripts and applications. Later versions of this document will be posted at www.axis.com.
Safety This product complies with IEC/EN 60950-1, Safety of Information Technology Equipment. If its connecting cables are routed outdoors, the product shall be grounded either through a shielded network cable (STP) or other appropriate method. The power supply used with this product shall fulfill the requirements for Safety Extra Low Voltage (SELV) and Limited Power Source (LPS) according to IEC/EN/UL 60950-1. Battery The Axis product uses a 3.
AXIS F34 Main Unit Safety Information Safety Information Hazard Levels DANGER Indicates a hazardous situation which, if not avoided, will result in death or serious injury. WARNING Indicates a hazardous situation which, if not avoided, could result in death or serious injury. CAUTION Indicates a hazardous situation which, if not avoided, could result in minor or moderate injury. NOTICE TICE NO Indicates a situation which, if not avoided, could result in damage to property.
AXIS F34 Main Unit Table of Contents Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Hazard Levels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Other Message Levels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Hardware Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Connectors and Buttons . . . . . . . . . . .
AXIS F34 Main Unit Table of Contents Reset to Factory Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54 Check the Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Upgrade the Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Symptoms, Possible Causes and Remedial Actions . . . . . . . . . . . . . . . . . . . . . 55 55 55 58 58 59 60 61 61 62 62 63 63 Troubleshooting . .
AXIS F34 Main Unit Hardware Overview Hardware Overview 1 2 3 4 9 10 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11.
AXIS F34 Main Unit Hardware Overview Connectors and Buttons For technical specifications, see page 58. Network Connector RJ45 Ethernet connector with Power over Ethernet (PoE). NOTICE TICE NO The product shall be connected using a shielded network cable (STP). All cables connecting the product to the network shall be intended for their specific use. Make sure that the network devices are installed in accordance with the manufacturer’s instructions.
AXIS F34 Main Unit Hardware Overview Status LED Indication Green Steady green for normal operation. Amber Steady during startup and when restoring settings. Note The Network LED can be disabled so that it does not flash when there is network traffic. To configure, go to Setup > System Options > Ports & Devices > LED. See the online help for more information. Network LED Indication Green Steady for connection to a 100 Mbit/s network. Flashes for network activity.
AXIS F34 Main Unit Hardware Overview 6. Use a crimping tool to fasten the connector to the cable.
AXIS F34 Main Unit Access the Product Access the Product To install the Axis product, see the Installation Guide supplied with the product. The product can be used with most operating systems and browsers. The recommended browsers are • Internet Explorer® with Windows® • Safari® with OS X® • ChromeTM or Firefox® with other operating systems. See Technical Specifications on page 58. To view streaming video in Internet Explorer, allow installation of AXIS Media Control (AMC) when prompted.
AXIS F34 Main Unit Access the Product Set the Root Password To access the Axis product, you must set the password for the default administrator user root. This is done in the Configure Root Password dialog, which opens when the product is accessed for the first time. To prevent network eavesdropping, the root password can be set via an encrypted HTTPS connection, which requires an HTTPS certificate.
AXIS F34 Main Unit Access the Product Controls on the Live View Page Click the View size buttons to show the image in full size (right button) or to scale down the image to fit the browser window (left button). Click WDR on to enable WDR in intense backlight conditions. Click WDR off to disable WDR in low light conditions for optimal exposure. Select a stream profile for the Live View page from the Stream Profile drop-down list. For information about how to configure stream profiles, see page 23.
AXIS F34 Main Unit Access the Product The Snapshot button takes a snapshot of the video image. The location where the image is saved can be specified in the AMC Control Panel. Click the View Full Screen button and the video image will fill the entire screen. Press ESC (Escape) on the computer keyboard to cancel full screen view. The Record button is used to record the current video stream on your computer. The location where the recording is saved can be specified in the AMC Control Panel.
AXIS F34 Main Unit Media Streams Media Streams The Axis product provides several video stream formats. Your requirements and the properties of your network will determine the type you use. The Live View page in the product provides access to H.264 and Motion JPEG video streams, and to the list of available stream profiles. Other applications and clients can access video streams directly, without going via the Live View page. How to Stream H.264 H.
AXIS F34 Main Unit Media Streams The AMC Control Panel can be used to configure various video settings. Please see the AXIS Media Control User’s Manual for more information. The AMC Control Panel is automatically installed on first use, after which it can be configured. Open the AMC Control Panel from: • Windows Control Panel (from the Start screen or Start menu) • Alternatively, right-click the video image in Internet Explorer and click Settings.
AXIS F34 Main Unit Media Streams Note • = IP address • = 1, 2, 3, or 4 • The Axis product supports QuickTime 6.5.1 and later. • QuickTime may add latency to the video stream. • It may be possible to use other players to view the H.264 stream using the paths above, although Axis does not guarantee this.
AXIS F34 Main Unit Set Up the Product Set Up the Product The Axis product can be configured by users with administrator or operator rights. To open the product’s Setup pages, click Setup in the top right-hand corner of the Live View page. • Administrators have unrestricted access to all settings. • Operators have restricted access to settings, see Users on page 43 See also the online help . Basic Setup Basic Setup provides shortcuts to the settings that should be made before using the Axis product: 1.
AXIS F34 Main Unit Video Video It is possible to configure the following video features in your Axis product: • Video stream. See page 19. • Stream profiles. See page 23. • Camera settings. See page 21. • Overlay image. See page 23. • Privacy mask. See page 22. Set Up Video Streams To set up the product’s video streams, go to Video > Video Stream. The video stream settings are divided into the following tabs: • Image. See page 19. • H.264. See page 20. • Zipstream. See page 20 • MJPEG.
AXIS F34 Main Unit Video • Maximum frame rate. To avoid bandwidth problems, the frame rate allowed to each viewer can be Limited to a fixed amount. Alternatively, the frame rate can be set as Unlimited, which means the Axis product always delivers the highest frame rate possible under the current conditions. • Overlay settings. See Overlay on page 23. Click Save to apply the new settings. H.264 H.
AXIS F34 Main Unit Video • Medium Zipstream strength. Medium bandwidth reduction. Limited visual quality degradation in not prioritized areas in some scenes • Highest Zipstream strength. High bandwidth reduction. Visible quality degradation in not prioritized areas in many scenes Lowest Zipstream strength is the default setting for the product. This configuration is very safe to use in all applications while still reducing the bit rate.
AXIS F34 Main Unit Video Increasing the Sharpness can increase bandwidth usage. A sharper image might increase image noise especially in low light conditions. A lower setting reduces image noise, but the whole image will appear less sharp. The Contrast changes the relative difference between light and dark. It can be adjusted using the slidebar. Local Contrast applies contrast to a specific area of the image.
AXIS F34 Main Unit Video You can add a new mask, re-size the mask with the mouse, choose a color for the mask, and give the mask a name. For more information, see the online help Important Adding many privacy masks may affect the product’s performance. Note Privacy mask is not available for the quad stream. However, privacy masks configured on each channel will be displayed in the quad.
AXIS F34 Main Unit Video For information about available modifiers, see File Naming & Date/Time Formats in the online help . It is also possible to display text when an action rule is triggered, see Use Overlay Text in an Action Rule. Note To enable overlays: 1. Go to Video > Video Stream and select the Image tab. 2. To include an overlay image, select Include overlay image at the coordinates. The overlay image must first be uploaded to the Axis product, see Overlay Image. 3.
AXIS F34 Main Unit Video To select the image to use as overlay: 1. Go to Video > Overlay Image. 2. Select the image to use from the Use overlay image list and click Save. To display the overlay image: 1. Go to Video > Video Stream and select the Image tab. 2. Under Overlay Settings, select Include overlay image at the coordinates. 3. To control the image’s position, enter the X and Y coordinates. The X=0 and Y=0 position is the top left corner.
AXIS F34 Main Unit Configure the Live View Page Configure the Live View Page You can customize the Live View page and alter it to suit your requirements. It is possible to define the following features of the Live View page. • Default Live View Video. See Default Live View Video on page 26. • Stream Profile. See page 23. • Default Viewer for Browser. See page 26. • Viewer Settings. See page 26. • Action Buttons. These are the buttons described in Controls on the Live View Page on page 13.
AXIS F34 Main Unit Configure the Live View Page User Defined Links To display user-defined links in the Live View page, select the Show custom link option, give the link a name and then enter the URL to link to. When defining a web link do not remove the 'http://' from the URL address. Custom links can be used to run scripts or activate external devices connected to the product, or they can link to a web page. Custom links defined as cgi links will run the script in the background, in a hidden frame.
AXIS F34 Main Unit Detectors Detectors Camera Tampering Camera Tampering can generate an alarm whenever the camera is repositioned, or when the lens is covered, spray-painted or severely defocused. To send an alarm, for example an email, an action rule must be set up. To configure tampering detection: 1. Go to Detectors > Camera Tampering. 2. Set the Minimum duration, that is, the time that must elapse before an alarm is generated.
AXIS F34 Main Unit Applications Applications AXIS Camera Application Platform (ACAP) is an open platform that enables third parties to develop analytics and other applications for Axis products. For information about available applications, downloads, trials and licenses, go to www.axis.com/applications Note • Several applications can run at the same time but some applications might not be compatible with each other.
AXIS F34 Main Unit Applications If the Axis product is reset to factory default, uploaded applications and their settings are removed. For information about factory default, see Reset to Factory Default Settings.
AXIS F34 Main Unit AXIS Video Motion Detection AXIS Video Motion Detection AXIS Video Motion Detection is an application that detects moving objects in the camera’s field of view. When a moving object is detected, AXIS Video Motion Detection sends an alarm that can be used by the Axis product or by third-party software, to, for example, record video or send a notification. AXIS Video Motion Detection 3 is included with the Axis product and is available under Setup > Applications.
AXIS F34 Main Unit AXIS Video Motion Detection It is recommended to only enable visual confirmation for one channel at a time. Make sure to disable visual confirmation before starting configuring another channel. Clicking Save will save changes on all channels. Include Area The include area is the area in which moving objects will be detected. Objects moving outside the include area will be ignored. The object will be detected also if only a part of the object is inside the include area.
AXIS F34 Main Unit AXIS Video Motion Detection Note To use visual confirmation, Internet Explorer and AXIS Media Control (AMC) must be used. When visual confirmation is enabled, all moving objects found by the application will be encircled and followed by polygons. A red polygon indicates that the object is found and is detected as a moving object. A green polygon indicates that the object is found but is ignored because it is not in the include area or because of one of the ignore filters.
AXIS F34 Main Unit AXIS Video Motion Detection 4. Click Save to apply the filter. 5. Use visual confirmation to verify the settings. 6. If the result is not satisfactory, increase the filter size in small steps. The filter size can also be set by entering a value between 10 and 50 in the field. The value corresponds to the distance from the center of the cross to one of the arrowheads.
AXIS F34 Main Unit AXIS Video Motion Detection Using the Application in an Action Rule The following example shows how to configure the Axis product to record video when AXIS Video Motion Detection 3 detects motion. 1. Insert an SD card in the Axis product, or go to Setup > System Options > Storage in the Axis product’s webpages and configure the product to use a network share. 2. Optionally, go to Setup > Video > Stream Profiles and create a stream profile to use for recording. 3.
AXIS F34 Main Unit Events Events The Event pages allow you to configure the Axis product to perform actions when different events occur. For example, the product can start a recording or send an email notification when motion is detected. The set of conditions that defines how and when the action is triggered is called an action rule. Set Up Action Rules An action rule defines the conditions that must be met for the product to perform an action, for example record video or send an email notification.
AXIS F34 Main Unit Events - • • Recording – Triggers the rule when the Axis product records to the storage device. The recording status trigger can be used to notify the operator, for example by flashing LED lights, if the product has started or stopped to record to the storage device. Note that, this trigger can be used only for edge storage recording status. System - System Ready – Trigger the rule when the product has been started and all services are running.
AXIS F34 Main Unit Events Recipient Use with action Notes Email Send Images An email recipient can contain multiple email addresses. Send Notification Send Video Clip FTP Send Images Send Video Clip HTTP Send Images Send Notification Send Video Clip Network Share A network share can also be used as a storage device for recorded video. Go System Options > Storage to configure a network share before setting up a continuous recording or an action rule to record video.
AXIS F34 Main Unit Events 1. Go to Events > Schedules and click Add. 2. Enter a descriptive name and the information needed for a daily, weekly, monthly or yearly schedule. 3. Click OK. To use the schedule in an action rule, select the schedule from the Schedule drop-down list in the Action Rule Setup page. Set Up Recurrences Recurrences are used to trigger action rules repeatedly, for example every 5 minutes or every hour. To set up a recurrence: 1. Go to Events > Recurrences and click Add. 2.
AXIS F34 Main Unit Recordings Recordings • To access recordings, see Find Recordings on page 40. • To play recordings, see Play Recording on page 40. • To export a recording as a video clip, see Export Video Clip on page 41. • To configure camera controlled storage, see Storage on page 51. Find Recordings Recordings stored on the SD card or network share can be accessed from the Recordings > List page.
AXIS F34 Main Unit Recordings 3. Select the recording and click Play. The recording will be played in a new browser window. Export Video Clip Recordings on the SD card or network share can be exported as video clips. It is possible to export a complete recording or a part of a recording. Note The exported recording is a Matroska video file (.mkv). To play the recording in Windows Media Player, AXIS Matroska File Splitter must be installed. AXIS Matroska File Splitter can be downloaded from www.axis.
AXIS F34 Main Unit Languages Languages Multiple languages can be installed in the Axis product. All web pages including the online help will be displayed in the selected language. To switch languages, go to Setup > Languages and first upload the new language file. Browse and locate the file and click the Upload Language button. Select the new language from the list and click Save.
AXIS F34 Main Unit System Options System Options Security Users User access control is enabled by default and can be configured under System Options > Security > Users. An administrator can set up other users by giving them user names and passwords. It is also possible to allow anonymous viewer login, which means that anybody may access the Live View page.
AXIS F34 Main Unit System Options HTTPS HTTPS (HyperText Transfer Protocol over Secure Socket Layer, or HTTP over SSL) is a web protocol providing encrypted browsing. HTTPS can also be used by users and clients to verify that the correct device is being accessed. The security level provided by HTTPS is considered adequate for most commercial exchanges. The Axis product can be configured to require HTTPS when users from different user groups (administrator, operator, viewer) log in.
AXIS F34 Main Unit System Options Certificates Certificates are used to authenticate devices on a network. Typical applications include encrypted web browsing (HTTPS), network protection via IEEE 802.1X and secure upload of images and notification messages for example via email. Two types of certificates can be used with the Axis product: Server/Client certificates - To authenticate the Axis product.
AXIS F34 Main Unit System Options If using an NTP server, select your Time zone from the drop-down list. If required, check Automatically adjust for daylight saving time changes. The Date & Time Format Used in Images is the date and time format displayed as a text overlay in the video stream. Use the predefined formats or see File Naming & Date/Time Formats in the online help for information on how to create custom date and time formats.
AXIS F34 Main Unit System Options Linux/Unix example arp -s 192.168.0.125 00:40:8c:18:10:00 temp ping -s 408 192.168.0.125 Windows syntax (this may require that you run the command prompt as an administrator) arp -s ping -l 408 -t Windows example (this may require that you run the command prompt as an administrator) arp -s 192.168.0.125 00-40-8c-18-10-00 ping -l 408 -t 192.168.0.125 4.
AXIS F34 Main Unit System Options Advanced TCP/IP Settings DNS Configuration DNS (Domain Name Service) provides the translation of host names to IP addresses. The DNS settings are configured under System Options > Network > TCP/IP > Advanced. Select Obtain DNS server address via DHCP to use the DNS settings provided by the DHCP server.
AXIS F34 Main Unit System Options NAT traversal (port mapping) for IPv4 A network router allows devices on a private network (LAN) to share a single connection to the Internet. This is done by forwarding network traffic from the private network to the “outside”, that is, the Internet. Security on the private network (LAN) is increased since most routers are pre-configured to stop attempts to access the private network (LAN) from the public network (Internet).
AXIS F34 Main Unit System Options QoS (Quality of Service) QoS (Quality of Service) guarantees a certain level of a specified resource to selected traffic on a network. A QoS-aware network prioritizes network traffic and provides a greater network reliability by controlling the amount of bandwidth an application may use. The QoS settings are configured under System Options > Network > QoS. Using DSCP (Differentiated Services Codepoint) values, the Axis product can mark different types of traffic.
AXIS F34 Main Unit System Options RTP/H.264 The RTP port range and multicast settings are configured under System Options > Network > RTP. The RTP port range defines the range of ports from which the video ports are automatically selected. For multicast streams, only certain IP addresses and port numbers should be used. Select Always Multicast Video to start multicast streaming without opening an RTSP session. Bonjour The Axis product includes support for Bonjour.
AXIS F34 Main Unit System Options 4. The card can now be removed. Format SD Card NOTICE TICE NO Formatting the SD card will remove all data and recordings stored on the card. Important If autoformat is enabled, only use new or empty SD cards. Any data stored on the card will be lost when the card is inserted into the Axis product. An SD card inserted into the product can be manually formatted to one of the supported file systems. To manually format the SD card, follow these steps: 1.
AXIS F34 Main Unit System Options Note A restart clears all entries in the Server Report. Click Restore to reset most settings to the factory default values. The following settings are not affected: • the boot protocol (DHCP or static) • the static IP address • the default router • the subnet mask • the system time • the IEEE 802.1X settings • uploaded applications are kept but must be restarted Click Default to reset all settings, including the IP address, to the factory default values.
AXIS F34 Main Unit System Options Advanced Scripting Scripting allows experienced users to customize and use their own scripts. NOTICE TICE NO Improper use may cause unexpected behavior and loss of contact with the Axis product. Axis strongly recommends that you do not use this function unless you understand the consequences. Axis Support does not provide assistance for problems with customized scripts. To open the Script Editor, go to System Options > Advanced > Scripting.
AXIS F34 Main Unit Troubleshooting Troubleshooting Check the Firmware Firmware is software that determines the functionality of network devices. One of your first actions when troubleshooting a problem should be to check the current firmware version. The latest version may contain a correction that fixes your particular problem. The current firmware version in the Axis product is displayed in the page Setup > Basic Setup and in Setup > About.
AXIS F34 Main Unit Troubleshooting The IP address is being used by another device Disconnect the Axis product from the network. Run the Ping command (in a Command/DOS window, type ping and the IP address of the product): • If you receive: Reply from : bytes=32; time=10... this means that the IP address may already be in use by another device on the network. Obtain a new IP address from the network administrator and reinstall the product.
AXIS F34 Main Unit Troubleshooting Poor rendering of H.264 images Ensure that your graphics card is using the latest driver. The latest drivers can usually be downloaded from the manufacturer’s website. Color saturation is different in H.264 and Motion JPEG Modify the settings for your graphics adapter. Refer to the adapter’s documentation for more information. Lower frame rate than expected See Performance Considerations on page 63. Reduce the number of applications running on the client computer.
AXIS F34 Main Unit Technical Specifications Technical Specifications AXIS F34 Main Unit Models AXIS F34: 4 channels, 1080p/HDTV 720p, quad view Video Video compression H.264 (MPEG-4 Part 10/AVC) Baseline, Main and High Profiles Motion JPEG Resolutions 1920 x 1080 (1080p) to 160 x 90a 1280 x 720 (720p) to 160 x 90 Frame rate H.264/Motion JPEG: bIn 1080p, 12.5/15 fps (50/60 Hz); In 720p, 25/30 fps (50/60 Hz) Video streaming Multiple, individually configurable streams in H.
AXIS F34 Main Unit Technical Specifications max 12.27 W; 8-28 V DC, max 12.58 W Connectors Female RJ45 for 10BASE-T/100BASE-TX PoE RJ12 for sensor units 2-pin terminal block for 8-28 V DC input Edge storage Support for recording to dedicated network-attached storage. For SD card and NAS recommendations, see www.axis.
AXIS F34 Main Unit Technical Specifications HDTV 1080p 25/30/50/60 fps: 1/143000 s to 2 s; WUXGA (1920x1200) 25/30 fps: 1/143000 s to 2 s With AXIS F44: 1080p 12.
AXIS F34 Main Unit Technical Specifications Frame rate 25/30 fps Image settings WDR – dynamic contrast General Casing Zinc and plastic Operating conditions 0 °C to 50 °C (32 °F to 122 °F) Storage conditions -40 °C to 65 °C (-40 °F to 149 °F) Approvals IEC/EN/UL 60950-1, IEC 60068-2-1, IEC 60068-2-2, IEC 60068-2-6, IEC 60068-2-14, IEC 60068-2-27, IEC 60068-2-78,EN 55024, EN 61000-6-1, EN 61000-6-2, EN 61000-3-2, EN 61000-3-3, EN 50581, IEC 60529 IP3x, EN 55022 Class B, FCC Part 15 Subpart B Class B,
AXIS F34 Main Unit Technical Specifications Operating conditions -30 °C to 55 °C (-22 °F to 131 °F) Humidity 10-85% RH (non-condensing) Storage conditions -40 °C to 65 °C (-40 °F to 149 °F) Approvals ECE R10 rev.
AXIS F34 Main Unit Technical Specifications ø 112 mm (1/6 in) 12-m (39 ft) cable Weight 590 g (1.3 lb) Required hardware AXIS F Main Unit Included accessories Installation Guide, Windows decoder 1-user license Warranty Axis 3-year warranty, see www.axis.com/warranty More information is available at www.axis.com Connectors Power Connector 2-pin terminal block for DC power input.
User Manual AXIS F34 Main Unit © Axis Communications AB, 2015 Ver. M1.14 Date: September 2015 Part No.
