USER’S MANUAL AXIS M10 Series AXIS M1011 Network Camera AXIS M1011-W Network Camera AXIS M1031-W Network Camera AXIS M1054 Network Camera
AXIS M10 Series Notices This manual is intended for administrators and users of the AXIS M10 Series Network Camera, and is applicable for firmware release 5.20 (AXIS M1011, AXIS M1011-W, AXIS M1031-W), firmware release 5.15 (AXIS M1054) and later. It includes instructions for using and managing the camera on your network. Previous experience of networking will be of use when using this product.
AXIS M10 Series - Table of contents Product Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Key features Overview 5 6 LED indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Accessing the Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
AXIS M10 Series - Product Description Product Description This manual applies to the AXIS M10 Series Network Camera. The information provided here applies to all models, except where otherwise indicated. Network Camera Features AXIS M1011 MPEG-4 and H.264 Wired interface AXIS M1011-W Wired and wireless interface MPEG-4 and H.264 AXIS M1031-W Wired and wireless interface PIR sensor Illumination LED Audio MPEG-4 and H.264 AXIS M1054 Megapixel resolution H.
AXIS M10 Series - Product Description Key features • • • • • • • • • • • Attractive, small-sized design These small, smart-looking and yet discreet cameras are perfectly suited for securing small businesses, boutiques, restaurants, hotels or residences. Progressive scan The cameras use progressive scan technology, providing images of moving objects with no distortion. Multiple H.264 streams Multiple H.
AXIS M10 Series - Product Description Overview Front view - AXIS M1031-W/AXIS M1054 AXIS M1011/-W Lens with Status Indicator LED Lens Microphone Light PIR sensor Speaker Rear view(all models) Power connector Network connector Lock ring I/O connector (AXIS M1054 only) Control button Product number (P/N) & Serial number (S/N). Power Indicator LED The serial number may be required during the installation.
AXIS M10 Series - Product Description Unit connectors Network connector - RJ-45 Ethernet connector. Shielded cables recommended. Power connector - Mini DC connector 5.0-5.1V DC, Max 1.5A. Center pin +.
AXIS M10 Series - LED indicators LED indicators LED Color Indication Network Green Steady for connection to a 100 Mbit/s network. Flashes for network activity. Amber Steady for connection to 10 Mbit/s network. Flashes for network activity. Unlit No network connection. Green Steady green for normal operation. Note: The Status LED can be configured to be unlit during normal operation, or to flash only when the camera is accessed. To configure, go to Setup > System Options > LED.
AXIS M10 Series - Accessing the Camera Accessing the Camera To install the AXIS M10 Series network cameras, refer to the installation guide supplied with your product. The network camera can be used with most standard operating systems and browsers. The recommended browser is Microsoft Internet Explorer with Windows, Safari with Macintosh and Mozilla Firefox with other operating systems. See Technical Specifications, on page 49.
AXIS M10 Series - Accessing the Camera Setting the root password 1. When accessing the camera for the first time, the ‘Configure Root Password’ dialog appears. 2. Enter a password and re-enter to confirm. Click OK. The Enter Network Password dialog appears. 3. Enter the User name: root 4. Enter the password set in step 2, and click OK. If the password is lost, the camera must be reset to the factory default settings. See page 42.
AXIS M10 Series - Accessing the Camera Setting the root password over a secure connection To gain access to the product, you must set the password for the default administrator user - ‘root’. This is done in the ‘Configure Root Password’ dialog, which appears when the network camera is accessed for the first time. To prevent network eavesdropping, the root password can be set via an encrypted HTTPS connection, which requires an HTTPS certificate (see notes below).
AXIS M10 Series - Accessing the Camera The Live View page How you customize the Live View page determines which buttons are visible. Not all the buttons described below will show up unless configured to do so. General controls The Stream Profile drop-down list allows you to select a customized or pre-programmed stream profile on the Live View page. Stream profiles are configured under Video & Audio > Stream Profiles, see Stream Profiles, on page 18 for more information.
AXIS M10 Series - Accessing the Camera Click the Microphone button to switch the sound off and on to your computer's microphone. In Simplex - Network Camera speaker only mode, you can click this button to stop sending audio to the network camera. See note below. Use this slider to control the volume of the speakers and the microphone. Note: In Simplex – speaker only or microphone only mode, you can use either the Microphone button or the half-duplex Talk button to stop sending audio to the network camera.
AXIS M10 Series - Video Streams Video Streams The network camera provides several image and video stream formats. Your requirements and the properties of your network will determine the type you use. The Live View page in the network camera provides access to H.264, Motion JPEG, and MPEG-4 video streams, and to the list of available stream profiles. Other applications and clients can also access these video streams/images directly, without going via the Live View page.
AXIS M10 Series - Video Streams AXIS Media Control (AMC) AXIS Media Control (AMC) in Microsoft Internet Explorer in Windows is the recommended method of accessing live video from the network camera. The AMC control panel can be used to configure various video and audio settings. Please see the readme file included in the tool for more information. The AMC control panel is automatically installed on first use, after which it can be configured.
AXIS M10 Series - Video & Audio Settings Video & Audio Settings This section describes how to configure the camera, and is intended for product Administrators, who have unrestricted access to all settings; and Operators, who have access to the settings for Basic Setup, Video & Audio and Events. You can configure the camera by clicking Setup in the top right-hand corner of the Live View page. Click access the online help that explains the configuration menus.
AXIS M10 Series - Video & Audio Settings Overlay Settings Use these settings to include text, date, and time as overlay. Click for information on available options. Preview Text, date & time overlay For a preview of the image before saving the adjusted settings, select the Video Format and click Open.... When satisfied with the settings, click Save. Audio (AXIS M1031-W and AXIS M1054) Check the Enable Audio option to enable audio.
AXIS M10 Series - Video & Audio Settings Pixel Counter - The pixel counter is useful in situations where there is a requirement that the image is a certain size, for example face recognition. To set the size of the rectangle enter the number of pixels in the Width and Height fields and click Apply. Check Show pixel counter to enable the box in the image. MJPEG Sometimes the image size is large due to low light or complex scenery.
AXIS M10 Series - Video & Audio Settings White balance This is used to compensate for the different colors present in different light sources, to make the colors in the image appear the same. The AXIS M10 Series can be set to automatically identify the light source and compensate for its color. Alternatively, the type of light source can be manually selected from the drop-down list. Please see the online help files for a description of each available setting.
AXIS M10 Series - Video & Audio Settings 4. Enter a descriptive name in the Mask name field. 5. Click Save. To edit a privacy mask, select it and reshape, move or change color as needed. For more information refer to the online Help . Audio Settings (AXIS M1031-W and AXIS M1054) This section describes how to configure the basic audio settings for the AXIS M1031-W/AXIS M1054 network camera. The audio functionality is enabled under Video & Audio > Video Stream > Audio.
AXIS M10 Series - Video & Audio Settings When satisfied with the settings, click Save, or click Reset to revert to previously saved settings. Note: To receive synchronized video in H.264/MPEG-4 and audio, it is recommended that the time settings in the camera and client computer are synchronized with an NTP Server. This is enabled in the camera under System Options > Date & Time. Please refer to the help pages for more information.
AXIS M10 Series - Video & Audio Settings Live View Configuration Layout Stream Profile From the Stream Profile drop-down list, select the stream profile to be used for the Live View page. Listed are the standard stream profiles as well as the ones created under Video & Audio > Stream Profiles. See the online help files on this page for more information.
AXIS M10 Series - Video & Audio Settings Default Viewer From the drop-down lists, select the default method for viewing video images for your browser. The camera attempts to show the video images in the selected video format and viewer. If this is not possible, the camera overrides the settings and selects the best available combination. Browser Windows Internet Explorer Other browsers Viewer Description AMC Recommended viewer in Windows Internet Explorer (H.264/MPEG-4/Motion JPEG). QuickTime H.
AXIS M10 Series - Video & Audio Settings User-defined Links User-defined links can be CGI links or web links. Once configured, the link(s) appear on the Live View page. To set up a web link, select the Use as web link radio button, enter a descriptive name and enter the URL in the provided field. Click Save and the link appears in the Live View page. User defined CGI links can be used to issue VAPIX API requests.
AXIS M10 Series - PTZ (AXIS M1054 only) PTZ (AXIS M1054 only) Enable digital PTZ - Check this box and click Save to enable digital pan/tilt/zoom and PTZ controls in Live View. Max zoom - Set the maximum possible zoom rate in Live View. Note that by increasing the maximum zoom rate you will be decreasing the maximum possible resolution in the Live View Image. See Video &Audio > Video Stream Settings > Image. Lock to current position - This option disables PTZ in the Live View.
AXIS M10 Series - PTZ (AXIS M1054 only) Deleting a Preset Position From the Available positions drop-down list, select the preset name to delete. Click Remove. Use Current Position as Home Selecting this box option will save this preset as the Home position, which is then readily accessible by clicking on the Home button in both the Preset Position Setup window and the Live View window. The position's name will also have (H) added to the end of it.
AXIS M10 Series - Event Configuration Event Configuration An event or Event Type in the camera triggers certain actions when activated. An event type is a set of parameters that defines these actions. A common event type is an alarm that causes the camera to upload images. Many event types use an Event Server to receive uploaded images. This section describes how to configure the camera to perform certain actions when events occur.
AXIS M10 Series - Event Configuration Example: If somebody passes in front of a camera and an event has been configured to detect and respond to motion, the camera can record and save images to an FTP server, and can send a notification e-mail to an e-mail address. Images can be sent as e-mail attachments.
AXIS M10 Series - Event Configuration Continue image upload (unbuffered) - enables the upload of video images for a fixed length of time. Specify the length of time for the uploaded recording, in seconds, minutes or hours, or for as long as the trigger is active. Finally, set the desired image frequency to the maximum (the maximum available) or to a specified frame rate. The frame rate will be the best possible, but might not be as high as specified, especially if uploading via a slow connection.
AXIS M10 Series - Event Configuration Motion Detection The AXIS M10 Series can detect moving objects in its field of vision using video motion detection. The AXIS M1031-W and AXIS M1054 can also detect infrared object motion using the PIR Sensor (see page 31). Video Motion Detection Video motion detection is used to generate an alarm whenever movement occurs (or stops) in the video image. A total of 10 Include and/or Exclude windows can be configured.
AXIS M10 Series - Event Configuration Please see the online help for descriptions of each available option.
AXIS M10 Series - System Options System Options Security Users User access control is enabled by default. An administrator can set up other users, by giving these user names and passwords. It is also possible to allow anonymous viewer login, which means that anybody may access the Live View page, as described below: The user list displays the authorized users and user groups (levels): Viewer Provides the lowest level of access, which only allows access to the Live View page.
AXIS M10 Series - System Options A signed certificate can be obtained from an issuing Certificate Authority by clicking the Create Certificate Request button. When the signed certificate is returned, click the Install signed certificate button to import the certificate. The properties of any certificates or certificate requests currently resident or installed in the camera can also be viewed by clicking the Properties... button.
AXIS M10 Series - System Options Notes: • • This parameter will enable/disable audio globally in the camera, even for configured events and profiles with audio. Disabling audio support will disable audio clips. Date & Time Current Server Time - displays the current date and time (24h clock). The time can be displayed in 12h clock format in the overlay (see below). New Server Time - select your time zone from the drop-down list.
AXIS M10 Series - System Options Notes: • • DHCP is a protocol for automatic IP address assignment on a network. IP address assignment via DHCP may lead to the situation where the IP address changes and you lose contact with the camera. Configure the options for notification of IP address change (under Services) to receive notification from the camera when the IP address changes.
AXIS M10 Series - System Options Enable AVHS - AXIS Video Hosting System (AVHS) in conjunction with an AVHS service provides easy and secure Internet access to live and recorded video accessible from any location. For more information and help to find a local AVHS Service Provider please go to www.axis.com. If AVHS is not to be used this option can be disabled. • • One-click enabled - Press the camera’s control button (see Overview, on page 6) to connect to an AVHS service over the Internet.
AXIS M10 Series - System Options Use NAT traversal when your network camera is located on an intranet (LAN) and you wish to make it available from the other (WAN) side of a NAT router. With NAT traversal properly configured, all HTTP traffic to an external HTTP port in the NAT router is forwarded to the camera. LAN (intranet) WAN (internet) Broadband (NAT) router ISP Notes: • • For NAT traversal to work, this must be supported by the broadband router.
AXIS M10 Series - System Options • • • • • • SSID - The name of a wireless network (or ad-hoc device). If the same name occurs several times this means that several access points for that network were found. The camera cannot be configured to only associate with one particular access point. Mode - Shows if the network type is Master (access point or router) or Ad-Hoc (another client). Security - Shows which type of security the network uses. See below for the security types supported by the camera.
AXIS M10 Series - System Options WEP (Wired Equivalent Protection) The original security standard used in wireless networks that provides a minimal level of security that can deter minor intrusions. Note: Configuring the AXIS M1011-W/AXIS M1031-W using an unsecured wireless connection is not recommended, since passphrases and keys saved will be sent in plain text.
AXIS M10 Series - System Options SNMP The Simple Network Management Protocol (SNMP) allows remote management of network devices. Depending on the level of security required, select the version of SNMP to use. The three levels of security are: • • • SNMP V1 - includes no security. SNMP V2c - uses very simple security. The community name can be specified as a password for read or read/write access to all supported SNMP objects. The community is the the group of network devices using SNMP.
AXIS M10 Series - System Options Notes: • • • The illumination LED is not intended for constant operation, and has an estimated life span of 30 000 hours. The LED cannot be replaced. The LED should only be used for short periods when viewing video or when motion is detected. Maintenance • • • Restart - the camera is restarted without changing any settings. Restore - the unit is restarted and most current settings are reset to factory default values.
AXIS M10 Series - Resetting to the Factory Default Settings • • • Server Report - Provides information about the server status and should always be included when requesting support. Parameter List - Shows the unit's parameters and their current settings. Connection List - Lists all clients currently accessing video and audio. It is also used for system analysis and troubleshooting.
AXIS M10 Series - Resetting to the Factory Default Settings Note: For other methods of setting the IP address, please refer to the product’s Installation Guide that accompanies the product, or download a copy from www.axis.
AXIS M10 Series - Troubleshooting Troubleshooting Checking the Firmware Firmware is software that determines the functionality of the network cameras. One of your first actions when troubleshooting a problem should be to check the current firmware version. The latest version may contain a correction that fixes your particular problem. The current firmware version in your camera is displayed on the page Setup > Basic Setup or under About.
AXIS M10 Series - Troubleshooting If the emergency recovery procedure does not get the camera up and running again, please contact Axis support at www.axis.com/techsup/ Axis Support If you contact Axis support, please help us to help you solve your problems by providing the server report, the log file and a detailed description of the problem. Server Report - go to Setup > System Options > Support > Support Overview.
AXIS M10 Series - Troubleshooting Symptoms, Possible Causes, and Remedial Action Problems setting the IP address When using ARP/Ping Try the installation again. The IP address must be set within two minutes after power has been applied to the camera. Ensure the Ping length is set to 408. See the Installation Guide.
AXIS M10 Series - Troubleshooting Poor rendering of H.264/MPEG-4 images Color depth set incorrectly on clients. Set to 16-bit or 32-bit color. If text overlays are blurred, or if there are other rendering problems, you may need to enable Advanced Video Rendering from the H.264/MPEG-4 tab in the AMC control panel applet. Ensure that your graphics card is using the latest device driver. The latest drivers can usually be downloaded from the manufacturer's web site. Color saturation is different in H.
AXIS M10 Series - Troubleshooting Changes in luminance Motion detection is based on changes in luminance in the image. This means that if there are sudden changes in the lighting, motion detection may be triggered mistakenly. Lower the sensitivity setting to avoid problems with luminance. PIR Sensor sensitivity The PIR Sensor rarely triggers or not at all The PIR Sensor will not work behind a window, the IR light is blocked by the window.
AXIS M10 Series - Technical Specifications Technical Specifications Function/group Item Specification Camera Models • AXIS M1011: Wired Interface • AXIS M1011-W: Wired and wireless interface • AXIS M1031-W: Wired and wireless interface, PIR sensor, illumination LED, audio • AXIS M1054: Power over Ethernet, PIR sensor, illumination LED, audio, I/O Image sensor Pan/Tilt/Zoom (AXIS M1054 only) 1/4" Progressive scan RGB CMOS Lens AXIS M1011, AXIS M1011-W, AXIS M1031-W • 4.4 mm, F2.
AXIS M10 Series - Technical Specifications Function/group Item Specification Video Video compression H.264 (MPEG-4 Part 10/AVC, Baseline profile) Motion JPEG AXIS M1011, AXIS M1011-W, AXIS M1031-W MPEG-4 Part 2 (ISO/IEC 14496-2) Resolutions AXIS M1011, AXIS M1011-W, AXIS M1031-W 640x480 to 160x120 AXIS M1054 1280x800 to 160x90 Audio (AXIS M1031-W and AXIS M1054) Frame rate H.
AXIS M10 Series - Technical Specifications Function/group Item Specification System Integration Application Programming Interface • Open API for software integration, including VAPIX® from Axis Communications*, AXIS Media Control SDK*, event trigger data in video stream, the ONVIF specification available at www.onvif.org • Quality of Service (QoS) layer 3, DiffServ Model • Embedded Linux operating system *Available at www.axis.
AXIS M10 Series - Technical Specifications Function/group Item Specification Processors, memory AXIS M1011, AXIS M1011-W, AXIS M1031-W ARTPEC-B, 64 MB RAM, 32 MB Flash AXIS M1054 ARTPEC-3, 128 MB RAM, 128 MB Flash Power 4.9 – 5.1 V DC max. 7.5 W AXIS M1054 Power over Ethernet IEEE 802.
AXIS M10 Series - Technical Specifications General performance considerations When setting up your system, it is important to consider how various settings and situations will affect performance. Some factors affect the amount of bandwidth (the bit rate) required, others can affect the frame rate, and some affect both. If the load on the CPU reaches its maximum, this will also affect the frame rate.
AXIS M10 Series - Glossary of Terms Glossary of Terms Bonjour enables devices to automatically discover each other on a network, without having to enter IP addresses or configure DNS servers. Bonjour is a trademark of Apple Computer, Inc. ActiveX - A standard that enables software components to interact with one another in a networked environment, regardless of the language(s) used to create them. web browsers may come into contact with ActiveX controls, ActiveX documents, and ActiveX scripts.
AXIS M10 Series - Glossary of Terms a progressive scan, each frame is scanned line-by-line and not interlaced; most are also displayed at 30 and 25 Hz. centrally manage the assignment of Internet Protocol (IP) addresses to network devices in a network. DHCP uses the concept of a ‘lease’ or amount of time that a given IP address will be valid for a computer. The lease time can vary, depending on how long a user is likely to require the network connection at a particular location.
AXIS M10 Series - Glossary of Terms Hub - A (network) hub is used to connect multiple devices to the network. The hub transmits all data to all devices connected to it, whereas a switch will only transmit the data to the device it is specifically intended for. the GIF file format, JPEG is an image file type commonly used on the web. A JPEG image is a bitmap, and usually has the file suffix '.jpg' or ".jpeg." When creating a JPEG image, it is possible to configure the level of compression to use.
AXIS M10 Series - Glossary of Terms and video coding standards, and is typically used to encode audio and video for broadcast signals, including digital satellite and Cable TV. MPEG-2, with some modifications, is also the coding format used by standard commercial DVD movies. over the public Internet. In this way a corporation can effectively use a WAN (Wide Area Network) as a large single LAN (Local Area Network). This kind of interconnection is known as a virtual private network (VPN).
AXIS M10 Series - Glossary of Terms monitoring of network-attached devices for any conditions that warrant administrative attention. video bridges as well as multicast-to-unicast translators. RTCP offers quality-of-service feedback from receivers to the multicast group as well as support for the synchronization of different media streams. Sockets - Sockets are a method for communication between a client program and a server program over a network. A socket is defined as ‘the endpoint in a connection.
AXIS M10 Series - Glossary of Terms Passphrase. WPA-PSK provides a greater degree of security than WEP. advantage of UDP is that it is not required to deliver all data and may drop network packets when there is e.g. network congestion. This is suitable for live video, as there is no point in re-transmitting old information that will not be displayed anyway. WPA Enterprise - Instead of a pre-shared key or passphrase, WPA Enterprise uses 802.
AXIS M10 Series - Index Index I I/O Ports 40 IEEE 802.
AXIS M10 Series - Index U Upgrade Server 41 Upgrading the Firmware 44 UPnP 36, 40 Users 32 V Video & Audio settings 16, 25 Video Streams 14, 16 W WEP 39 Wireless (Access point) 38 Wireless Network (SSID, Mode, Security, Channel, Signal strength & Bit rate) 37 WPA-/WPA2-Enterprise 38 WPA-/WPA2-PSK 38 61
