AXIS M1033-W Network Camera User Manual
About this document This manual is intended for administrators and users of AXIS M1033-W Network Camera, and is applicable to firmware 5.50 and later. It includes instructions for using and managing the product on your network. Previous experience of networking will be of use when using this product. Some knowledge of UNIX or Linux-based systems may also be useful when developing shell scripts and applications. Later versions of this document will be posted at www.axis.com.
Radio Transmission This equipment may generate or use radio frequency energy. The user could lose the authority to operate this equipment if an unauthorized change or modification is made. USA This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesirable operation.
WARNING • Risk of explosion if the battery is incorrectly replaced. • Replace only with an identical battery or a battery which is recommended by Axis. • Dispose of used batteries according to local regulations or the battery manufacturer's instructions. Disposal and Recycling When this product has reached the end of its useful life, dispose of it according to local laws and regulations.
AXIS M1033-W Network Camera Safety Information Safety Information Hazard Levels DANGER Indicates a hazardous situation which, if not avoided, will result in death or serious injury. WARNING Indicates a hazardous situation which, if not avoided, could result in death or serious injury. CAUTION Indicates a hazardous situation which, if not avoided, could result in minor or moderate injury. NOTICE TICE NO Indicates a situation which, if not avoided, could result in damage to property.
AXIS M1033-W Network Camera Table of Contents Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Hazard Levels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Other Message Levels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Hardware Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Connectors and Buttons . . . . . .
AXIS M1033-W Network Camera Table of Contents Check the Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Upgrade the Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Symptoms, Possible Causes and Remedial Actions . . . . . . . . . . . . . . . . . . . . . Technical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Connectors . . . . . . . . . . . . . . . . . . . . . . . .
AXIS M1033-W Network Camera Hardware Overview Hardware Overview 1 2 3 1 8 9 10 11 12 13 2 4 14 15 16 17 5 6 7 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 Status LED indicator Focus ring Lens Microphone Speaker PIR sensor Light (white illumination LED) Network connector (RJ-45) Power connector Lock ring I/O terminal connector Control button WLAN pairing button Power LED indicator Network LED indicator Wireless LED indicator Part number (P/N) & Serial number (S/N) The Axis product is equipped with a le
AXIS M1033-W Network Camera Hardware Overview Network Connector RJ45 Ethernet connector. NOTICE TICE NO The product shall be connected using a shielded network cable (STP). All cables connecting the product to the network shall be intended for their specific use. Make sure that the network devices are installed in accordance with the manufacturer’s instructions. For information about regulatory requirements, see Electromagnetic Compatibility (EMC) on page 2 .
AXIS M1033-W Network Camera Hardware Overview Network LED Indication Green Steady for connection to a 100 Mbit/s network. Flashes for network activity. Amber Steady for connection to a 10 Mbit/s network. Flashes for network activity. Unlit No network connection. Power LED Indication Green Normal operation. Amber Flashes green/amber during firmware upgrade. Wireless LED Indication Unlit Wired mode. Green Steady for connection to a wireless network. Flashes for network activity.
AXIS M1033-W Network Camera Access the Product Access the Product To install the Axis product, see the Installation Guide supplied with the product. The product can be used with most operating systems and browsers. The recommended browsers are • Internet Explorer® with Windows® • Safari® with OS X® and • ChromeTM or Firefox® with other operating systems. See Technical Specifications on page 63. To view streaming video in Internet Explorer, allow installation of AXIS Media Control (AMC) when prompted.
AXIS M1033-W Network Camera Access the Product For more information, see NAT traversal (port mapping) for IPv4 on page 49. See also AXIS Internet Dynamic DNS Service at www.axiscam.net For Technical notes on this and other topics, visit the Axis Support web at www.axis.com/techsup Set the Root Password To access the Axis product, you must set the password for the default administrator user root. This is done in the Configure Root Password dialog, which opens when the product is accessed for the first time.
AXIS M1033-W Network Camera Access the Product Controls on the Live View Page Select a stream profile for the Live View page from the Stream Profile drop-down list. For information about how to configure stream profiles, see page 21. Click Pulse to activate the built-in light for a defined period of time, for example 20 seconds. Click the Active/Inactive buttons to manually turn the built-in light on and off.
AXIS M1033-W Network Camera Access the Product 2. Under Action Buttons, select Show manual trigger button. AXIS Media Control viewer toolbar The AXIS Media Control viewer toolbar is available in Internet Explorer only. See AXIS Media Control (AMC) on page 16 for more information. The toolbar displays the following buttons: The Play button connects to the Axis product and starts playing a media stream. The Stop button stops the media stream. The Snapshot button takes a snapshot of the video image.
AXIS M1033-W Network Camera Access the Product Click the Ctrl panel button to open the PTZ control panel which provides additional PTZ controls. User-defined buttons can also appear in the Control panel. See Controls on page 30. Select a PTZ preset position to steer the camera view to the saved position. See Preset Positions on page 29. Pan and Tilt bars – Use the arrows to pan and tilt the camera view, or click on a position on the bar to steer the camera view to that position.
AXIS M1033-W Network Camera Media Streams Media Streams The Axis product provides several audio and video stream formats. Your requirements and the properties of your network will determine the type you use. The Live View page in the product provides access to H.264 and Motion JPEG video streams, audio streams and to the list of available stream profiles. Other applications and clients can access video and audio streams directly, without going via the Live View page. How to Stream H.264 H.
AXIS M1033-W Network Camera Media Streams The AMC Control Panel can be used to configure various video and audio settings. Please see the AXIS Media Control User’s Manual for more information. The AMC Control Panel is automatically installed on first use, after which it can be configured. Open the AMC Control Panel from: • Windows Control Panel (from the Start screen or Start menu) • Alternatively, right-click the video image in Internet Explorer and click Settings.
AXIS M1033-W Network Camera Media Streams Note • = IP addess • The Axis product supports QuickTime 6.5.1 and later. • QuickTime may add latency to the video stream. • It may be possible to use other players to view the H.264 stream using the paths above, although Axis does not guarantee this.
AXIS M1033-W Network Camera Set Up the Product Set Up the Product The Axis product can be configured by users with administrator or operator rights. To open the product’s Setup pages, click Setup in the top right-hand corner of the Live View page. • Administrators have unrestricted access to all settings. • Operators have access to all settings except System Options See also the online help .
AXIS M1033-W Network Camera Video and Audio Video and Audio The video and audio settings can be used to optimize video and audio quality. You can configure the following: • Video stream settings. See page 20. • Stream profiles. See page 21. • Camera settings. See page 22. • View area. See page 22. • Overlay image. See page 23. • Privacy mask. See page 25. • Audio settings. See page 25. • Audio clips. See page 26.
AXIS M1033-W Network Camera Video and Audio • Maximum frame rate. To avoid bandwidth problems, the frame rate allowed to each viewer can be Limited to a fixed amount. Alternatively, the frame rate can be set as Unlimited, which means the Axis product always delivers the highest frame rate possible under the current conditions. • Overlay settings. See Overlay on page 23. Click Save to apply the new settings. H.264 H.
AXIS M1033-W Network Camera Video and Audio For quick setup, use one of the predefined stream profiles. Each predefined profile has a descriptive name, indicating its purpose. If required, the predefined stream profiles can be modified and new customized stream profiles can be created. To create a new profile or modify an existing profile, go to Setup > Video & Audio > Stream Profiles. To select a default stream profile for the Live View page, go to Setup > Live View Config.
AXIS M1033-W Network Camera Video and Audio 2. Select an Aspect ratio and a Video stream resolution. 3. Use the mouse to move and resize the view area. 4. Select Enable PTZ to enable digital PTZ for the view area. 5. Click Save to save the settings. Note The PTZ functionality is useful during installation of the Axis product. Use a view area to crop out a specific part of the full view.
AXIS M1033-W Network Camera Video and Audio 1. Go to Video & Audio > Overlay Image. 2. Click Browse and browse to the file. 3. Click Upload. 4. The Transparency Settings page is now displayed: - To make a color in the overlay image transparent, select Use transparency and enter the RGB hexadecimal value for the color. Example: To make white transparent, enter #FFFFFF. For more examples of hexadecimal values, see the online help - . To scale the image automatically, select Scale with resolution.
AXIS M1033-W Network Camera Video and Audio Example To display the text “Motion detected” when motion is detected, enter #D in the Include text field and enter “Motion detected” in the Text field when setting up the action rule. Privacy Mask A privacy mask is a user-defined area that prevent users from viewing parts of the monitored area. Privacy masks appear as blocks of solid color and are applied on the video stream.
AXIS M1033-W Network Camera Video and Audio Use the Encoding option to select digital audio encoding format. • AAC requires a license for both encoding and decoding. AAC is the least complicated and most widely used codec. If achieving the best possible audio quality is a priority, AAC is the recommended codec to use. An AAC license is included in the Axis product.
AXIS M1033-W Network Camera Configure the Live View Page Configure the Live View Page You can customize the Live View page and alter it to suit your requirements. It is possible to define the following features of the Live View page. • Stream Profile. See page 21. • Default Viewer for Browser. See page 27. • Viewer Settings. See page 27. • Action Buttons. These are the buttons described in Controls on the Live View Page on page 13. • User Defined Links. See page 28. • Light Buttons. See page 28.
AXIS M1033-W Network Camera Configure the Live View Page • Select Use PTZ joystick mode as default to enable joystick mode. The mode can be changed temporarily from the PTZ control panel. • Select Enable recording button to enable recording from the Live View page. This button is available when using the AMC viewer. The recordings are saved to the location specified in the AMC Control Panel. See AXIS Media Control (AMC) on page 16.
AXIS M1033-W Network Camera PTZ (Pan Tilt Zoom) PTZ (Pan Tilt Zoom) The PTZ menu is available if digital PTZ (pan, tilt and zoom) is enabled in the selected view area. For more information on view areas, see View Area on page 22. Preset Positions A preset position is a saved view that can be used to quickly steer the camera to a specific position.
AXIS M1033-W Network Camera PTZ (Pan Tilt Zoom) 4. Select an available preset position and click Apply. 5. Specify the View Time in seconds or minutes. 6. Specify the View Order or select the Random view order option. 7. Click Save. To modify or remove guard tours, go to PTZ > Guard Tour, select the guard tour in the Guard Tour List and click Modify/Remove. Note For products that support Limited Guard Tour, the product has a fixed minimum view time For more information see the online help .
AXIS M1033-W Network Camera PTZ (Pan Tilt Zoom) 5. Viewer — Multiple viewers must wait for their turn. The viewer has 60 seconds PTZ control before control is passed on to the next viewer in queue.
AXIS M1033-W Network Camera Detectors Detectors Camera Tampering Camera Tampering can generate an alarm whenever the camera is repositioned, or when the lens is covered, sprayed or severely defocused. To send an alarm, for example an email, an action rule must be set up. To configure tampering: 1. Go to Detectors > Camera Tampering. 2. Set the Minimum duration, that is, the time that must elapse before an alarm is generated. Increase time to prevent false alarms for known conditions that affect the image.
AXIS M1033-W Network Camera Detectors Note • Using the motion detection feature may decrease the product’s overall performance. • The position of the Motion Detection Window is relative to the orientation of the Camera. Changing the orientation of the camera will also change the position of the Motion Detection Window. Set Up Motion Detection Windows To set up a motion detection Include Window, follow these instructions: 1. Go to Detectors > Motion Detection. 2.
AXIS M1033-W Network Camera Detectors Note • To trigger on small objects or movements, use several small motion detection windows rather than one large window and select a low object size. • To avoid triggering on small objects, select a high object size. • While monitoring an area where moving objects are not expected, select a high history level. This will cause motion detection to trigger as long as the object is present in the window. • To only detect flashing light, select a low sensitivity.
AXIS M1033-W Network Camera Events Events The Event pages allow you to configure the Axis product to perform actions when different events occur. For example, the product can start a recording or send an email notification when motion is detected. The set of conditions that defines how and when the action is triggered is called an action rule. Convert Event Types to Action Rules If the Axis product is upgraded to firmware version 5.40 or later, it is recommended to convert Event Types to Action Rules.
AXIS M1033-W Network Camera Events For more information, see the online help . Triggers Available action rule triggers and conditions include: • • Detectors - Audio Detection – Trigger the rule when audio is detected. See Audio Detection on page 34. - Live Stream Accessed – Trigger the rule when any stream is accessed and during edge storage playback. This can for example be used to send notifications. - Motion Detection – Trigger the rule when motion is detected. See Motion Detection on page 32.
AXIS M1033-W Network Camera Events • - System Ready – Trigger the rule when the product has been started and all services are running. This can for example be used to send a notification when the product restarts. - Recurrence – Trigger the rule periodically. See Set Up Recurrences on page 39. This can for example be used to upload an image every 5 minutes. - Use Schedule – Trigger the rule according to the selected schedule. See Create Schedules on page 39.
AXIS M1033-W Network Camera Events Recipient Use with action Notes Email Send Images An email recipient can contain multiple email addresses. Send Notification Send Video Clip FTP Send Images Send Video Clip HTTP Send Images Send Notification Send Video Clip HTTPS Encrypted file transfer using HyperText Transfer Protocol Secure (HTTPS). Send Images Send Notification Specify login information for the HTTPS server and validate the server’s certificate.
AXIS M1033-W Network Camera Events Create Schedules Schedules can be used as action rule triggers or as additional conditions, for example to record video if motion is detected outside office hours. Use one of the predefined schedules or create a new schedule as described below. To create a new schedule: 1. Go to Events > Schedules and click Add. 2. Enter a descriptive name and the information needed for a daily, weekly, monthly or yearly schedule. 3. Click OK.
AXIS M1033-W Network Camera Recordings Recordings The Axis product can be configured to record video continuously or according to an action rule: • To start a continuous recording, see page 40. • To set up action rules, see page 35. • To access recordings, see Recording List on page 40. • To configure camera controlled storage, see Storage on page 54. Recording List Recorded videos are listed on the Recordings > List page.
AXIS M1033-W Network Camera Recordings 5. Click Save to save and start the recording.
AXIS M1033-W Network Camera Languages Languages Multiple languages can be installed in the Axis product. All web pages including the online help will be displayed in the selected language. To switch languages, go to Setup > Languages and first upload the new language file. Browse and locate the file and click the Upload Language button. Select the new language from the list and click Save.
AXIS M1033-W Network Camera System Options System Options Security Users User access control is enabled by default and can be configured under System Options > Security > Users. An administrator can set up other users by giving them user names and passwords. It is also possible to allow anonymous viewer login, which means that anybody may access the Live View page.
AXIS M1033-W Network Camera System Options 2. Select an HTTPS certificate from the list of installed certificates. 3. Optionally, click Ciphers and select the encryption algorithms to use for SSL. 4. Set the HTTPS Connection Policy for the different user groups. 5. Click Save to enable the settings. To access the Axis product via the desired protocol, in the address field in a browser, enter https:// for the HTTPS protocol and http:// for the HTTP protocol.
AXIS M1033-W Network Camera System Options A Server/Client certificate can be self-signed or issued by a Certificate Authority (CA). A self-signed certificate offers limited protection and can be used before a CA-issued certificate has been obtained. To install a self-signed certificate: 1. Go to Setup > System Options > Security > Certificates. 2. Click Create self-signed certificate and provide the requested information. To create and install a CA-signed certificate: 1.
AXIS M1033-W Network Camera System Options Network Basic TCP/IP Settings The Axis product supports IP version 4 and IP version 6. Both versions can be enabled simultaneously, and at least one version must always be enabled. Network Interface Mode The network interface to the AXIS product can be wired or wireless. Different settings can be used for each network interface, but only one can be used at a time.
AXIS M1033-W Network Camera System Options arp -s 192.168.0.125 00:40:8c:18:10:00 temp ping -s 408 192.168.0.125 Windows syntax (this may require that you run the command prompt as an administrator) arp -s ping -l 408 -t Windows example (this may require that you run the command prompt as an administrator) arp -s 192.168.0.125 00-40-8c-18-10-00 ping -l 408 -t 192.168.0.125 4.
AXIS M1033-W Network Camera System Options Advanced TCP/IP Settings DNS Configuration DNS (Domain Name Service) provides the translation of host names to IP addresses. The DNS settings are configured under System Options > Network > TCP/IP > Advanced. Select Obtain DNS server address via DHCP to use the DNS settings provided by the DHCP server.
AXIS M1033-W Network Camera System Options NAT traversal (port mapping) for IPv4 A network router allows devices on a private network (LAN) to share a single connection to the Internet. This is done by forwarding network traffic from the private network to the “outside”, that is, the Internet. Security on the private network (LAN) is increased since most routers are pre-configured to stop attempts to access the private network (LAN) from the public network (Internet).
AXIS M1033-W Network Camera System Options • Mode shows the type of network, which can be Master (an access point) or Ad-Hoc. • Security shows the type of security the network uses. • Channel shows the wireless channel currently in use. • Signal strength shows the quality, the strength, of the signal. • Bit rate shows the current bit rate in Mbit/s. This can only be shown for the access point currently in use. Click Refresh to perform a new scan.
AXIS M1033-W Network Camera System Options If applicable, select the Network type. Select Master to access the network via an access point or Ad-hoc to access any other wireless device and create a local network. Ad-hoc mode allows users to form a wireless LAN without connection through an access point. The Axis product can, for example, connect point-to-point to an existing ad-hoc network, or if there is none, create one itself.
AXIS M1033-W Network Camera System Options Important To ensure successful certificate validation, time synchronization should be performed on all clients and servers prior to configuration. To configure the wireless settings using the WPATM-/WPA-Enterprise security method and EAP-PEAP/MSCHAPv2: 1. Enter the user Identity associated with your certificate. 2. Enter the Password for your user identity. 3. Select the PEAP Version (0 or 1) as used in the access point. 4.
AXIS M1033-W Network Camera System Options gain access to the protected wireless network, the Axis product presents its certificate to the network switch. If the certificate is approved, the switch allows access. You may need to contact your network administrator for information on certificates, user IDs and passwords CA certificate - Created by the Certification Authority for the purpose of validating itself and is used by the Axis product for checking the server’s identity.
AXIS M1033-W Network Camera System Options Note If HTTPS is enabled, SNMP v1 and SNMP v2c should be disabled. Traps for SNMP v1/v2 are used by the Axis product to send messages to a management system on important events and status changes. Check Enable traps and enter the IP address where the trap message should be sent and the Trap community that should receive the message.
AXIS M1033-W Network Camera System Options Note Do not insert or eject the SD card while the product is running. The product will lose its connection to the wireless network. Reboot the product to reestablish the wireless connection after the card has been inserted or ejected. The following SD card file systems are supported: • ext4 — recommended due to its resilience against data loss if the card is ejected or if there is abrupt power loss.
AXIS M1033-W Network Camera System Options Network Share Network share allows you to add network storage such as a NAS (network-attached storage). The NAS shall be dedicated for recordings and data from the Axis products connected to the network. For information about reference NAS devices, go to www.axis.com/products/cam_companion_software/supported.htm Note For NAS recommendations see www.axis.com To add a network share: 1. Go to System Options > Storage. 2. Click Network Share. 3.
AXIS M1033-W Network Camera System Options • the default router • the subnet mask • the system time • the IEEE 802.1X settings • the wireless settings Click Default to reset all settings, including the IP address, to the factory default values. This button should be used with caution. The Axis product can also be reset to factory default using the control button, see Reset to Factory Default Settings on page 58.
AXIS M1033-W Network Camera System Options Advanced Scripting Scripting allows experienced users to customize and use their own scripts. NOTICE TICE NO Improper use may cause unexpected behavior and loss of contact with the Axis product. Axis strongly recommends that you do not use this function unless you understand the consequences. Axis Support does not provide assistance for problems with customized scripts. To open the Script Editor, go to System Options > Advanced > Scripting.
AXIS M1033-W Network Camera Troubleshooting Troubleshooting Check the Firmware Firmware is software that determines the functionality of network devices. One of your first actions when troubleshooting a problem should be to check the current firmware version. The latest version may contain a correction that fixes your particular problem. The current firmware version in the Axis product is displayed in the page Setup > Basic Setup and in Setup > About.
AXIS M1033-W Network Camera Troubleshooting 5. Reinstall the product, referring to the Installation Guide. If the emergency recovery procedure does not get the product up and running again, contact Axis support at www.axis.com/techsup/ Note The emergency recovery procedure only works on the wired interface. Symptoms, Possible Causes and Remedial Actions Problems setting the IP address When using ARP/Ping Try the installation again.
AXIS M1033-W Network Camera Troubleshooting Problems with streaming H.264 Problems with AXIS Media Control (Internet Explorer only) To enable the updating of video images in Internet Explorer, set the browser to allow ActiveX controls. Also, make sure that AXIS Media Control is installed on your computer. No H.264 displayed in the client Check that the relevant H.264 connection methods and correct interface are enabled in the AMC Control Panel (streaming tab). See AXIS Media Control (AMC) on page 16.
AXIS M1033-W Network Camera Troubleshooting No audio Incorrect setup Check the sound card in the computer. Ensure that mute is not selected and that the volume settings are correct. Check that Enable audio support is selected under Setup > System Options > Security > Audio Support. Check that the correct Audio Input source is selected under Setup > Video & Audio > Audio Settings. Poor audio quality Stuttering Reduce the number of listeners and viewers. Decrease image resolution and compression.
AXIS M1033-W Network Camera Technical Specifications Technical Specifications Function/group Item Specifications Camera Model AXIS M1033-W Image sensor 1/4" Progressive scan RGB CMOS Lens 2.8 mm, F2.0 fixed iris Horizontal angle of view: 67° Vertical angle of view: 51° Minimum illumination 1.2 - 100000 lux, F2.0 0 lux with illumination LED on Shutter time 1/8000 s to 1/6 s Pan/Tilt/Zoom Digital PTZ, preset positions, guard tour Video compression H.
AXIS M1033-W Network Camera Technical Specifications Function/group Item Specifications Network Wireless interface IEEE 802.11g/b/n (802.11n single stream, 20 MHz channel width) Internal antenna Security Password protection, IP address filtering, HTTPS encryption*, IEEE 802.
AXIS M1033-W Network Camera Technical Specifications Function/group Item Specifications General Casing Color: White NCS S 1002-B Polycarbonate Memory 256 MB RAM, 128 MB Flash Power 4.9–5.1 V DC, max. 6.5 W Connectors DC jack RJ45 10BASE-T/100BASE-TX Terminal blocks with power output, 1 alarm input and 1 output Edge storage Support for recording to network share (Network Attached Storage or file server) PIR sensor Passive infrared (PIR) motion sensor with configurable sensitivity, max.
AXIS M1033-W Network Camera Technical Specifications Function Pin Notes 0 V DC (-) 1 DC output 2 Can be used to power auxiliary equipment. Note: This pin can only be used as power out. 3.3 V DC Max load = 50 mA Digital input 3 Connect to pin 1 to activate, or leave floating (unconnected) to deactivate 0 to max 40 V DC Digital output 4 Connected to pin 1 when activated, floating (unconnected) when deactivated. If used with an inductive load, e.g.
AXIS M1033-W Network Camera Technical Specifications • Accessing Motion JPEG and H.264 video streams simultaneously. Frame rate and bandwidth affected. • Heavy usage of event settings affect the product’s CPU load. Frame rate affected. • Using HTTPS may reduce frame rate, in particular if streaming Motion JPEG. • Heavy network utilization due to poor infrastructure. Bandwidth affected. • Viewing on poorly performing client computers lowers perceived performance. Frame rate affected.
User Manual AXIS M1033-W Network Camera © Axis Communications AB, 2012 - 2015 Ver. M2.4 Date: March 2015 Part No.