AXIS M1034-W Network Camera User Manual
About this document This manual is intended for administrators and users of AXIS M1034-W Network Camera, and is applicable to firmware 5.50 and later. It includes instructions for using and managing the product on your network. Previous experience of networking will be of use when using this product. Some knowledge of UNIX or Linux-based systems may also be useful when developing shell scripts and applications. Later versions of this document will be posted at www.axis.com.
Radio Transmission This equipment may generate or use radio frequency energy. The user could lose the authority to operate this equipment if an unauthorized change or modification is made. USA This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesirable operation.
information about your nearest designated collection point, contact your local authority responsible for waste disposal. Businesses should contact the product supplier for information about how to dispose of this product correctly. This product complies with the requirements of Directive 2011/65/EU on the restriction of the use of certain hazardous substances in electrical and electronic equipment (RoHS).
AXIS M1034-W Network Camera Safety Information Safety Information Hazard Levels DANGER Indicates a hazardous situation which, if not avoided, will result in death or serious injury. WARNING Indicates a hazardous situation which, if not avoided, could result in death or serious injury. CAUTION Indicates a hazardous situation which, if not avoided, could result in minor or moderate injury. NOTICE TICE NO Indicates a situation which, if not avoided, could result in damage to property.
AXIS M1034-W Network Camera Table of Contents Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Hazard Levels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Other Message Levels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Hardware Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Connectors and Buttons . . . . . .
AXIS M1034-W Network Camera Table of Contents Check the Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Upgrade the Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Symptoms, Possible Causes and Remedial Actions . . . . . . . . . . . . . . . . . . . . . Technical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Connectors . . . . . . . . . . . . . . . . . . . . . . . .
AXIS M1034-W Network Camera Hardware Overview Hardware Overview 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 Status LED indicator Focus ring Lens Microphone Speaker PIR sensor Light (white illumination LED) Network connector (RJ-45) Power connector Lock ring I/O terminal connector Control button WLAN pairing button Power LED indicator Network LED indicator Wireless LED indicator Part number (P/N) & Serial number (S/N) The Axis product is equipped with a lens with manual focus.
AXIS M1034-W Network Camera Hardware Overview Network Connector RJ45 Ethernet connector. NOTICE TICE NO The product shall be connected using a shielded network cable (STP). All cables connecting the product to the network shall be intended for their specific use. Make sure that the network devices are installed in accordance with the manufacturer’s instructions. For information about regulatory requirements, see Electromagnetic Compatibility (EMC) on page 2 .
AXIS M1034-W Network Camera Hardware Overview Network LED Indication Green Steady for connection to a 100 Mbit/s network. Flashes for network activity. Amber Steady for connection to a 10 Mbit/s network. Flashes for network activity. Unlit No network connection. Power LED Indication Green Normal operation. Amber Flashes green/amber during firmware upgrade. Wireless LED Indication Unlit Wired mode. Green Steady for connection to a wireless network. Flashes for network activity.
AXIS M1034-W Network Camera Access the Product Access the Product To install the Axis product, see the Installation Guide supplied with the product. The product can be used with most operating systems and browsers. We recommend the following browsers: • Internet Explorer® with Windows® • Safari® with OS X® • ChromeTM or Firefox® with other operating systems. To view streaming video in Internet Explorer, allow installation of AXIS Media Control (AMC) when prompted. The Axis product includes one (1) H.
AXIS M1034-W Network Camera Access the Product Set the Root Password To access the Axis product, you must set the password for the default administrator user root. This is done in the Configure Root Password dialog, which opens when the product is accessed for the first time. To prevent network eavesdropping, the root password can be set via an encrypted HTTPS connection, which requires an HTTPS certificate.
AXIS M1034-W Network Camera Access the Product Click the Active/Inactive buttons to manually turn the built-in light on and off. Use the Slider to control the brightness of the built-in light, slide left to dim and slide right do to brighten. Click Pulse to activate the product’s output port for a defined period of time. For information about how to enable and configure output buttons, see page 27. The output button name may differ depending on the name entered in the I/O Ports configuration.
AXIS M1034-W Network Camera Access the Product The Play button connects to the Axis product and starts playing a media stream. The Stop button stops the media stream. The Snapshot button takes a snapshot of the video image. Click the View Full Screen button and the video image will fill the entire screen. Press ESC (Escape) on the computer keyboard to cancel full screen view. The Record button is used to record the current video stream on your computer.
AXIS M1034-W Network Camera Access the Product Zoom bar – Use the arrows to zoom in and out, or click on a position on the bar to zoom to that position. The PTZ controls can be disabled under PTZ > Advanced > Controls, see Controls on page 29.
AXIS M1034-W Network Camera Media Streams Media Streams The Axis product provides several audio and video stream formats. Your requirements and the properties of your network will determine the type you use. The Live View page in the product provides access to H.264 and Motion JPEG video streams, audio streams and to the list of available stream profiles. Other applications and clients can access video and audio streams directly, without going via the Live View page. How to Stream H.264 H.
AXIS M1034-W Network Camera Media Streams The AMC Control Panel can be used to configure various video and audio settings. Please see the AXIS Media Control User’s Manual for more information. The AMC Control Panel is automatically installed on first use, after which it can be configured. Open the AMC Control Panel from: • Windows Control Panel (from the Start screen or Start menu) • Alternatively, right-click the video image in Internet Explorer and click Settings.
AXIS M1034-W Network Camera Media Streams • - Unicast via RTSP: axrtsp:///axis-media/media.amp - Unicast via RTSP, tunneled via HTTP: axrtsphttp:///axis-media/media.amp - Multicast: axrtpm:///axis-media/media.amp QuickTimeTM supports G.711 and AAC audio encoding. The following paths can be used: - rtsp:///axis-media/media.amp - rtsp:///axis-media/media.
AXIS M1034-W Network Camera Set Up the Product Set Up the Product The Axis product can be configured by users with administrator or operator rights. To open the product’s Setup pages, click Setup in the top right-hand corner of the Live View page. • Administrators have unrestricted access to all settings. • Operators have restricted access to settings, see Users on page 42 See also the online help .
AXIS M1034-W Network Camera Video and Audio Video and Audio The video and audio settings can be used to optimize video and audio quality. You can configure the following: • Video stream settings. See page 20. • Stream profiles. See page 21. • Camera settings. See page 22. • View area. See page 22. • Overlay image. See page 23. • Privacy mask. See page 24. • Audio settings. See page 24. • Audio clips. See page 25.
AXIS M1034-W Network Camera Video and Audio • Maximum frame rate. To avoid bandwidth problems, the frame rate allowed to each viewer can be Limited to a fixed amount. Alternatively, the frame rate can be set as Unlimited, which means the Axis product always delivers the highest frame rate possible under the current conditions. • Overlay settings. See About overlay text on page 23. Click Save to apply the new settings. H.264 H.
AXIS M1034-W Network Camera Video and Audio To create a new profile or modify an existing profile, go to Setup > Video & Audio > Stream Profiles. To select a default stream profile for the Live View page, go to Setup > Live View Config. Camera Settings The Video & Audio > Camera Settings page provides access to advanced image settings for the Axis product. Image Appearance To change Image Appearance go to the menus under Setup > Video & Audio > Camera Settings.
AXIS M1034-W Network Camera Video and Audio 3. Use the mouse to move and resize the view area. 4. Select Enable PTZ to enable digital PTZ for the view area. 5. Click Save to save the settings. Note The PTZ functionality is useful during installation of the Axis product. Use a view area to crop out a specific part of the full view. About overlay text An overlay text can display the current date and time, or a text string.
AXIS M1034-W Network Camera Video and Audio Privacy Mask A privacy mask is a user-defined area that prevent users from viewing parts of the monitored area. Privacy masks appear as blocks of solid color and are applied on the video stream. Privacy masks cannot be bypassed using the VAPIX® application programming interface (API). The Privacy Mask List (Video & Audio > Privacy Mask) shows all the masks that are currently configured in the Axis product and indicates if they are enabled.
AXIS M1034-W Network Camera Video and Audio • G711 is an unlicensed standard codec that is useful when integrating audio into a VoIP system • G726 is an unlicensed speech codec that is most commonly used within the security industry. Note If recording audio to edge storage, such as a network share, use AAC encoding. The Sample rate defines the number of times per second the sound is sampled. A higher sample rate will provide better audio quality, but also requires a greater bandwidth.
AXIS M1034-W Network Camera Configure the Live View Page Configure the Live View Page You can customize the Live View page and alter it to suit your requirements. It is possible to define the following features of the Live View page. • Stream Profile. See page 21. • Default Viewer for Browser. See page 26. • Viewer Settings. See page 26. • Action Buttons. These are the buttons described in Controls on the Live View Page on page 12. • User Defined Links. See page 27. • Light Buttons. See page 27.
AXIS M1034-W Network Camera Configure the Live View Page • Select Enable recording button to enable recording from the Live View page. This button is available when using the AMC viewer. The recordings are saved to the location specified in the AMC Control Panel. See AXIS Media Control (AMC) on page 16. User Defined Links To display user-defined links in the Live View page, select the Show custom link option, give the link a name and then enter the URL to link to.
AXIS M1034-W Network Camera PTZ (Pan Tilt Zoom) PTZ (Pan Tilt Zoom) The PTZ menu is available if digital PTZ (pan, tilt and zoom) is enabled in the selected view area. For more information on view areas, see View Area on page 22. Preset Positions A preset position is a saved view that can be used to quickly steer the camera to a specific position.
AXIS M1034-W Network Camera PTZ (Pan Tilt Zoom) 4. Select an available preset position and click Apply. 5. Specify the View Time in seconds or minutes. 6. Specify the View Order or select the Random view order option. 7. Click Save. To modify or remove guard tours, go to PTZ > Guard Tour, select the guard tour in the Guard Tour List and click Modify/Remove. Note For products that support Limited Guard Tour, the product has a fixed minimum view time For more information see the online help .
AXIS M1034-W Network Camera PTZ (Pan Tilt Zoom) 5. Viewer — Multiple viewers must wait for their turn. The viewer has 60 seconds PTZ control before control is passed on to the next viewer in queue.
AXIS M1034-W Network Camera Detectors Detectors Camera Tampering Camera Tampering can generate an alarm whenever the camera is repositioned, or when the lens is covered, spray-painted or severely defocused. To send an alarm, for example an email, an action rule must be set up. To configure tampering detection: 1. Go to Detectors > Camera Tampering. 2. Set the Minimum duration, that is, the time that must elapse before an alarm is generated.
AXIS M1034-W Network Camera Detectors Note • Using the motion detection feature may decrease the product’s overall performance. • The position of the Motion Detection Window is relative to the orientation of the Camera. Changing the orientation of the camera will also change the position of the Motion Detection Window. Set Up Motion Detection Windows To set up a motion detection Include Window, follow these instructions: 1. Go to Detectors > Motion Detection. 2.
AXIS M1034-W Network Camera Detectors Note • To trigger on small objects or movements, use several small motion detection windows rather than one large window, and select a low object size. • To avoid triggering on small objects, select a high object size. • While monitoring an area where moving objects are not expected, select a high history level. This will cause motion detection to trigger as long as the object is present in the window. • To only detect flashing light, select a low sensitivity.
AXIS M1034-W Network Camera Events Events The Event pages allow you to configure the Axis product to perform actions when different events occur. For example, the product can start a recording or send an email notification when motion is detected. The set of conditions that defines how and when the action is triggered is called an action rule. Convert Event Types to Action Rules If the Axis product is upgraded to firmware version 5.40 or later, it is recommended to convert Event Types to Action Rules.
AXIS M1034-W Network Camera Events For more information, see the online help . Triggers Available action rule triggers and conditions include: • • Detectors - Audio Detection – Trigger the rule when audio is detected. See Audio Detection on page 33. - Live Stream Accessed – Trigger the rule when any stream is accessed and during edge storage playback. This can for example be used to send notifications. - Motion Detection – Trigger the rule when motion is detected. See Motion Detection on page 31.
AXIS M1034-W Network Camera Events Actions Available actions include: • Activate Light – Turn the built-in light on or off. • Output Port – Activate an I/O port to control an external device. • Overlay Text – Display an overlay text. See How to include overlay text in an action rule on page 23. • Play Audio Clip – See Audio Clips on page 25. • PTZ Control - Preset Position – Go to a preset position. - Guard Tour – Start a guard tour. See Guard Tour on page 28.
AXIS M1034-W Network Camera Events HTTP Send Images Send Notification Send Video Clip HTTPS Encrypted file transfer using HyperText Transfer Protocol Secure (HTTPS). Send Images Send Notification Specify login information for the HTTPS server and validate the server’s certificate. If there is a proxy between the Axis product and the HTTPS server, also specify the proxy settings. Send Video Clip Network Share A network share can also be used as a storage device for recorded video.
AXIS M1034-W Network Camera Events 3. Click OK. To use the schedule in an action rule, select the schedule from the Schedule drop-down list in the Action Rule Setup page. Set Up Recurrences Recurrences are used to trigger action rules repeatedly, for example every 5 minutes or every hour. To set up a recurrence: 1. Go to Events > Recurrences and click Add. 2. Enter a descriptive name and recurrence pattern. 3. Click OK.
AXIS M1034-W Network Camera Recordings Recordings The Axis product can be configured to record video continuously or according to an action rule: • To start a continuous recording, see page 39. • To set up action rules, see page 34. • To access recordings, see Recording List on page 39. • To configure camera controlled storage, see Storage on page 54. Recording List Recorded videos are listed on the Recordings > List page.
AXIS M1034-W Network Camera Recordings 5. Click Save to save and start the recording.
AXIS M1034-W Network Camera Languages Languages Multiple languages can be installed in the Axis product. All web pages including the online help will be displayed in the selected language. To switch languages, go to Setup > Languages and first upload the new language file. Browse and locate the file and click the Upload Language button. Select the new language from the list and click Save.
AXIS M1034-W Network Camera System Options System Options Security Users User access control is enabled by default and can be configured under System Options > Security > Users. An administrator can set up other users by giving them user names and passwords. It is also possible to allow anonymous viewer login, which means that anybody may access the Live View page.
AXIS M1034-W Network Camera System Options HTTPS HTTPS (HyperText Transfer Protocol over Secure Socket Layer, or HTTP over SSL) is a web protocol providing encrypted browsing. HTTPS can also be used by users and clients to verify that the correct device is being accessed. The security level provided by HTTPS is considered adequate for most commercial exchanges. The Axis product can be configured to require HTTPS when users from different user groups (administrator, operator, viewer) log in.
AXIS M1034-W Network Camera System Options Certificates Certificates are used to authenticate devices on a network. Typical applications include encrypted web browsing (HTTPS), network protection via IEEE 802.1X and secure upload of images and notification messages for example via email. Two types of certificates can be used with the Axis product: Server/Client certificates - To authenticate the Axis product.
AXIS M1034-W Network Camera System Options • Synchronize with computer time – Sets date and time according to the computer’s clock. With this option, date and time are set once and will not be updated automatically. • Synchronize with NTP Server – Obtains date and time from an NTP server. With this option, date and time settings are updated continuously. For information on NTP settings, see NTP Configuration on page 47. If using a host name for the NTP server, a DNS server must be configured.
AXIS M1034-W Network Camera System Options Pinging the product is still possible when the service is disabled. Assign IP Address Using ARP/Ping The product's IP address can be assigned using ARP/Ping. The command must be issued within 2 minutes of connecting power. 1. Acquire a free static IP address on the same network segment as the computer. 2. Locate the serial number (S/N) on the product label. 3.
AXIS M1034-W Network Camera System Options AXIS Internet Dynamic DNS Service AXIS Internet Dynamic DNS Service assigns a host name for easy access to the product. For more information, see www.axiscam.net To register the Axis product with AXIS Internet Dynamic DNS Service, go to System Options > Network > TCP/IP > Basic. Under Services, click the AXIS Internet Dynamic DNS Service Settings button (requires access to the Internet).
AXIS M1034-W Network Camera System Options HTTP The HTTP port used by the Axis product can be changed under System Options > Network > TCP/IP > Advanced. In addition to the default setting, which is 80, any port in the range 1024–65535 can be used. HTTPS The HTTPS port used by the Axis product can be changed under System Options > Network > TCP/IP > Advanced. In addition to the default setting, which is 443, any port in the range 1024–65535 can be used.
AXIS M1034-W Network Camera System Options Note H.264 video streams will not be available if the RTSP server is disabled. Wireless Wireless Network Status To view a list of available wireless networks, go to System Options > Network > Wireless. The status of wireless networks list is the result of a network scan and provides the following information: • SSID is the name of a wireless network (or ad-hoc network). • Mode shows the type of network, which can be Master (an access point) or Ad-Hoc.
AXIS M1034-W Network Camera System Options Note SSID is sometimes written as ESSID. Select the network Security method. All settings must match the settings in the access point. The following security methods are supported, where WPATM-/WPA2TM-Enterprise is more secure than WPA-/WPA2-PSK, which in turn is more secure than WEP: • WPA-/WPA2–PSK. See page 50. • WPA-/WPA-Enterprise. See page 50. • WEP (not recommended). See page 51. • No security (not recommended). See page 52.
AXIS M1034-W Network Camera System Options 3. Select the EAPOL version (1 or 2) as used in the access point. 4. Click Save. For more information on certificates for wireless networks, see Certificates on page 52.
AXIS M1034-W Network Camera System Options No Security The No security option provides no protection against attacks. It is not a recommended method and should only be used during short periods and exceptional cases. To configure the wireless settings with no security: 1. Select the network type being used by the access point, Master or Ad-Hoc. 2. Click Save. Certificates Wireless network certificates are used to authenticate devices on a wireless network.
AXIS M1034-W Network Camera System Options Note Live audio DSCP will be equal to live video DSCP if H.264 over RTSP is used. SNMP The Simple Network Management Protocol (SNMP) allows remote management of network devices. An SNMP community is the group of devices and management station running SNMP. Community names are used to identify groups. To enable and configure SNMP in the Axis product, go to the System Options > Network > SNMP page.
AXIS M1034-W Network Camera System Options Bonjour can be disabled under System Options > Network > Bonjour. Storage Network Share Network share allows you to add network storage such as a NAS (network-attached storage). The NAS shall be dedicated for recordings and data from the Axis products connected to the network. For information about reference NAS devices, go to www.axis.com/products/axis-camera-companion/support-and-documentation Note For NAS recommendations see www.axis.
AXIS M1034-W Network Camera System Options Click Restore to reset most settings to the factory default values. The following settings are not affected: • the boot protocol (DHCP or static) • the static IP address • the default router • the subnet mask • the system time • the IEEE 802.1X settings • the wireless settings Click Default to reset all settings, including the IP address, to the factory default values. This button should be used with caution.
AXIS M1034-W Network Camera System Options Advanced Scripting Scripting allows experienced users to customize and use their own scripts. NOTICE TICE NO Improper use may cause unexpected behavior and loss of contact with the Axis product. Axis strongly recommends that you do not use this function unless you understand the consequences. Axis Support does not provide assistance for problems with customized scripts. To open the Script Editor, go to System Options > Advanced > Scripting.
AXIS M1034-W Network Camera Troubleshooting Troubleshooting Check the Firmware Firmware is software that determines the functionality of network devices. One of your first actions when troubleshooting a problem should be to check the current firmware version. The latest version may contain a correction that fixes your particular problem. The current firmware version in the Axis product is displayed in the page Setup > Basic Setup and in Setup > About.
AXIS M1034-W Network Camera Troubleshooting 4. After the upgrade is complete (1–10 minutes), the product automatically restarts and shows a steady green on the Status indicator. 5. Reinstall the product, referring to the Installation Guide. If the emergency recovery procedure does not get the product up and running again, contact Axis support at www.axis.com/techsup/ Note The emergency recovery procedure only works on the wired interface.
AXIS M1034-W Network Camera Troubleshooting Firewall protection Check the Internet firewall with your network administrator. Default routers required Check if you need to configure the router settings from System Options > Network > TCP/IP > Basic. Problems with streaming H.264 Problems with AXIS Media Control (Internet Explorer only) To enable the updating of video images in Internet Explorer, set the browser to allow ActiveX controls.
AXIS M1034-W Network Camera Troubleshooting Motion Detection triggers unexpectedly Changes in luminance Motion detection is based on changes in luminance in the image. This means that if there are sudden changes in the lighting, motion detection may trigger mistakenly. Lower the sensitivity setting to avoid problems with luminance. No audio Incorrect setup Check the sound card in the computer. Ensure that mute is not selected and that the volume settings are correct.
AXIS M1034-W Network Camera Technical Specifications Technical Specifications Camera Image sensor 1/4” progressive scan RGB CMOS Lens 2.8 mm: 80° viewa, F2.0, fixed iris, adjustable focus Light sensitivity 1.2-100000 lux, F2.0 0 lux with illumination LED on Shutter time 1/8000 s to 1/6 s Pan/Tilt/Zoom Digital PTZ Video Video compression H.
AXIS M1034-W Network Camera Technical Specifications Event actions File upload: FTP, HTTP, network share and email Notification: email, HTTP and TCP Pre- and post-alarm video buffering External output activation, Video and audio recording to edge storage, Activation of illumination LED, Audio clip playback Data streaming Event data Built-in installation aids Pixel counter General Casing Color: White NCS S 1002-B Polycarbonate Memory 256 MB RAM, 128 MB Flash Power 4.9-5.1 V DC, max. 6.
AXIS M1034-W Network Camera Technical Specifications Connectors I/O Connector 4-pin terminal block For an example diagram, see Connection Diagrams on page 63. Function Pin Notes 0 V DC (-) 1 DC output 2 Can be used to power auxiliary equipment. Note: This pin can only be used as power out. 3.
AXIS M1034-W Network Camera Technical Specifications Performance Considerations When setting up your system, it is important to consider how various settings and situations will affect performance. Some factors affect the amount of bandwidth (the bit rate) required, others can affect the frame rate, and some affect both. If the load on the CPU reaches its maximum, this will also affect the frame rate.
User Manual AXIS M1034-W Network Camera © Axis Communications AB, 2012 - 2016 Ver. M9.2 Date: March 2016 Part No.
