USER’S MANUAL AXIS M10 Series AXIS M1011 Network Camera AXIS M1011-W Network Camera AXIS M1031-W Network Camera AXIS M1054 Network Camera
AXIS M10 Series Notices This manual is intended for administrators and users of the AXIS M10 Series Network Camera, and is applicable for firmware release 5.0 (AXIS M1011, AXIS M1011-W, AXIS M1031-W), firmware release 5.15 (AXIS M1054) and later. It includes instructions for using and managing the camera on your network. Previous experience of networking will be of use when using this product.
AXIS M10 Series - Table of contents Product Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Key features Overview 5 6 LED indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Accessing the Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
AXIS M10 Series - Product Description Product Description This manual applies to the AXIS M10 Series Network Camera. The information provided here applies to all models, except where otherwise indicated. Network Camera Features AXIS M1011 MPEG-4 and H.264 Wired interface AXIS M1011-W Wired and wireless interface MPEG-4 and H.264 AXIS M1031-W Wired and wireless interface PIR sensor Illumination LED Audio MPEG-4 and H.264 AXIS M1054 Megapixel resolution H.
AXIS M10 Series - Product Description Key features • • • • • • • • • • Attractive, small-sized design These small, smart-looking and yet discreet cameras are perfectly suited for securing small businesses, boutiques, restaurants, hotels or residences. Progressive scan The cameras use progressive scan technology, providing images of moving objects with no distortion. Multiple H.264 streams Multiple H.
AXIS M10 Series - Product Description Overview Front view - AXIS M1031-W/AXIS M1054 AXIS M1011/-W Lens with Status Indicator LED Lens Microphone Light PIR sensor Speaker Rear view (all models) Power connector Network connector Lock ring I/O connector (AXIS M1054 only) Control button Product number (P/N) & Serial number (S/N). Power Indicator LED The serial number may be required during the installation.
AXIS M10 Series - Product Description Unit connectors Network connector - RJ-45 Ethernet connector. Shielded cables recommended. Power connector - Mini DC connector 5.0-5.1V DC, Max 1.5A. Center pin +.
AXIS M10 Series - LED indicators LED indicators LED Color Indication Network Green Steady for connection to a 100 Mbit/s network. Flashes for network activity. Amber Steady for connection to 10 Mbit/s network. Flashes for network activity. Unlit No network connection. Green Steady green for normal operation. Note: The Status LED can be configured to be unlit during normal operation, or to flash only when the camera is accessed. To configure, go to Setup > System Options > LED.
AXIS M10 Series - Accessing the Camera Accessing the Camera To install the AXIS M10 Series network cameras, refer to the installation guide supplied with your product. The network camera can be used with most standard operating systems and browsers. The recommended browser is Microsoft Internet Explorer with Windows, Safari with Macintosh and Mozilla Firefox with other operating systems. See Technical Specifications, on page 47.
AXIS M10 Series - Accessing the Camera Setting the root password 1. When accessing the camera for the first time, the ‘Configure Root Password’ dialog appears. 2. Enter a password and re-enter to confirm. Click OK. The Enter Network Password dialog appears. 3. Enter the User name: root 4. Enter the password set in step 2, and click OK. If the password is lost, the camera must be reset to the factory default settings. See page 41.
AXIS M10 Series - Accessing the Camera Setting the root password over a secure connection To gain access to the product, you must set the password for the default administrator user - ‘root’. This is done in the ‘Configure Root Password’ dialog, which appears when the network camera is accessed for the first time. To prevent network eavesdropping, the root password can be set via an encrypted HTTPS connection, which requires an HTTPS certificate (see notes below).
AXIS M10 Series - Accessing the Camera The Live View page How you customize the Live View page determines which buttons are visible. Not all the buttons described below will show up unless configured to do so. General controls The Stream Profile drop-down list allows you to select a customized or pre-programmed stream profile on the Live View page. Stream profiles are configured under Video & Audio > Stream Profiles, see Stream Profiles, on page 18 for more information.
AXIS M10 Series - Accessing the Camera Click the Microphone button to switch the sound off and on to your computer's microphone. In Simplex - Network Camera speaker only mode, you can click this button to stop sending audio to the network camera. See note below. Use this slider to control the volume of the speakers and the microphone. Note: In Simplex – speaker only or microphone only mode, you can use either the Microphone button or the half-duplex Talk button to stop sending audio to the network camera.
AXIS M10 Series - Video Streams Video Streams The network camera provides several image and video stream formats. Your requirements and the properties of your network will determine the type you use. The Live View page in the network camera provides access to H.264, Motion JPEG, and MPEG-4 video streams, and to the list of available stream profiles. Other applications and clients can also access these video streams/images directly, without going via the Live View page.
AXIS M10 Series - Video Streams AXIS Media Control (AMC) AXIS Media Control (AMC) in Microsoft Internet Explorer in Windows is the recommended method of accessing live video from the network camera. The AMC control panel can be used to configure various video and audio settings. Please see the readme file included in the tool for more information. The AMC control panel is automatically installed on first use, after which it can be configured.
AXIS M10 Series - Video & Audio Settings Video & Audio Settings This section describes how to configure the camera, and is intended for product Administrators, who have unrestricted access to all settings; and Operators, who have access to the settings for Basic Setup, Video & Audio and Events. You can configure the camera by clicking Setup in the top right-hand corner of the Live View page. Click access the online help that explains the configuration menus.
AXIS M10 Series - Video & Audio Settings Overlay Settings Use these settings to include text, date, and time as overlay. Click for information on available options. Preview Text, date & time overlay For a preview of the image before saving the adjusted settings, select the Video Format and click Open.... When satisfied with the settings, click Save. Audio (AXIS M1031-W and AXIS M1054) Check the Enable Audio option to enable audio.
AXIS M10 Series - Video & Audio Settings Stream Profiles There are four pre-programmed stream profiles available for quick set-up. These settings can be adjusted and new customized profiles can be created. Each profile has a descriptive name, describing its usage and/or purpose. The profiles can be accessed from the Live View page. • • • • • • To add a new stream profile, click Add to bring up the Stream Profile Settings dialog. Choose a descriptive name and enter a description for your profile.
AXIS M10 Series - Video & Audio Settings Exposure zones - This setting determines which part of the image is used to calculate the exposure. Exposure priority - This defines the balance between image quality and the frame rate. When Motion is prioritized, motion blur is minimized, but the image quality may be reduced with a higher frame rate. A prioritized Low noise will provide better image quality with a lower frame rate.
AXIS M10 Series - Video & Audio Settings feedback. The Half-duplex mode transmits and receives audio in both directions, but only in one direction at a time. To speak, press and hold the button (check that the microphone is not muted). To receive audio, release the button. Note: The push-to-talk button is configured from AMC (see AXIS Media Control (AMC), on page 15). It is possible to configure the push-to-talk button so that it toggles between the speaking and listening modes.
AXIS M10 Series - Video & Audio Settings To record a new clip using the camera's microphone: Select the Record radio button. Enter a descriptive name in the Name field. Enter the number of seconds to record for. If the recording should not start at once upon clicking the Record button, enter the number of seconds to wait before recording commences. 5. Click Record.... To upload a file from a local hard drive or network disk, select the Upload radio button option.
AXIS M10 Series - Video & Audio Settings Live View Configuration Layout Stream Profile From the Stream Profile drop-down list, select the stream profile to be used for the Live View page. Listed are the standard stream profiles as well as the ones created under Video & Audio > Stream Profiles. See the online help files on this page for more information.
AXIS M10 Series - Video & Audio Settings Default Viewer From the drop-down lists, select the default method for viewing video images for your browser. The camera attempts to show the video images in the selected video format and viewer. If this is not possible, the camera overrides the settings and selects the best available combination. Browser Windows Internet Explorer Other browsers Viewer Description AMC Recommended viewer in Windows Internet Explorer (H.264/MPEG-4/Motion JPEG). QuickTime H.
AXIS M10 Series - Video & Audio Settings User-defined Links User-defined links can be CGI links or web links. Once configured, the link(s) appear on the Live View page. To set up a web link, select the Use as web link radio button, enter a descriptive name and enter the URL in the provided field. Click Save and the link appears in the Live View page. User defined CGI links can be used to issue VAPIX API requests.
AXIS M10 Series - PTZ (AXIS M1054 only) PTZ (AXIS M1054 only) Enable digital PTZ - Check this box and click Save to enable digital pan/tilt/zoom and PTZ controls in Live View. Max zoom - Set the maximum possible zoom rate in Live View. Note that by increasing the maximum zoom rate you will be decreasing the maximum possible resolution in the Live View Image. See Video &Audio > Video Stream Settings > Image. Lock to current position - This option disables PTZ in the Live View.
AXIS M10 Series - PTZ (AXIS M1054 only) From the Available positions drop-down list, select the preset name to delete. Click Remove. Use Current Position as Home Selecting this box option will save this preset as the Home position, which is then readily accessible by clicking on the Home button in both the Preset Position Setup window and the Live View window. The position's name will also have (H) added to the end of it.
AXIS M10 Series - Event Configuration Event Configuration An event or Event Type in the camera triggers certain actions when activated. An event type is a set of parameters that defines these actions. A common event type is an alarm that causes the camera to upload images. Many event types use an Event Server to receive uploaded images. This section describes how to configure the camera to perform certain actions when events occur.
AXIS M10 Series - Event Configuration Example: If somebody passes in front of a camera and an event has been configured to detect and respond to motion, the camera can record and save images to an FTP server, and can send a notification e-mail to an e-mail address. Images can be sent as e-mail attachments.
AXIS M10 Series - Event Configuration Continue image upload (unbuffered) - enables the upload of video images for a fixed length of time. Specify the length of time for the uploaded recording, in seconds, minutes or hours, or for as long as the trigger is active. Finally, set the desired image frequency to the maximum (the maximum available) or to a specified frame rate. The frame rate will be the best possible, but might not be as high as specified, especially if uploading via a slow connection.
AXIS M10 Series - Event Configuration Motion Detection The AXIS M10 Series can detect moving objects in its field of vision using video motion detection. The AXIS M1031-W and AXIS M1054 can also detect infrared object motion using the PIR Sensor (see page 31). Video Motion Detection Video motion detection is used to generate an alarm whenever movement occurs (or stops) in the video image. A total of 10 Include and/or Exclude windows can be configured.
AXIS M10 Series - Event Configuration Please see the online help for descriptions of each available option.
AXIS M10 Series - System Options System Options Security Users User access control is enabled by default. An administrator can set up other users, by giving these user names and passwords. It is also possible to allow anonymous viewer login, which means that anybody may access the Live View page, as described below: The user list displays the authorized users and user groups (levels): Viewer Provides the lowest level of access, which only allows access to the Live View page.
AXIS M10 Series - System Options A signed certificate can be obtained from an issuing Certificate Authority by clicking the Create Certificate Request button. When the signed certificate is returned, click the Install signed certificate button to import the certificate. The properties of any certificates or certificate requests currently resident or installed in the camera can also be viewed by clicking the Properties... button.
AXIS M10 Series - System Options When using IPv4, the IP address for the camera can be set automatically via DHCP, or a static (fixed) IP address can be set manually. If IPv6 is enabled, the camera will receive an IP address according to the configuration in the network router. There are also options for setting up notification of changes in the IP address, and for using the AXIS Internet Dynamic DNS Service. For more information on setting IP addresses, please see the online help .
AXIS M10 Series - System Options Click Settings... to register the camera with the Axis Internet Dynamic DNS service, or to modify the existing settings (requires access to the Internet). The domain name currently registered at the Axis Internet Dynamic DNS service for your product can at any time be removed. For more information, please refer to the online help . Advanced TCP/IP Settings DNS Configuration - DNS (Domain Name Service) provides the translation of host names to IP addresses on your network.
AXIS M10 Series - System Options Notes: • • For NAT traversal to work, this must be supported by the broadband router. The broadband router has many different names: “NAT router”, “Network router“, Internet Gateway”, “Broadband sharing device” or “Home firewall” but the essential purpose of the device is the same. Enable/Disable - when enabled, the network camera attempts to configure port mapping in a NAT router on your network, using UPnP™.
AXIS M10 Series - System Options Wireless Settings These settings control how the camera interacts with the wireless network. Apart from identifying the wireless network, it is also possible to enable wireless encryption. SSID - This is the name of the wireless network the camera is configured for. The field accepts up to 32 alphanumeric characters. The name must be exactly the same as that used in the wireless access point or the connection will not be established.
AXIS M10 Series - System Options SOCKS SOCKS is a networking proxy protocol. The Axis network camera can be configured to use a SOCKS server to reach networks on the other side of a firewall/proxy server. This functionality is useful if the network camera is located on a local network behind a firewall, and notifications, uploads, alarms, and such need to be sent to a destination outside the local network (such for more information. as the Internet).
AXIS M10 Series - System Options RTP/H.264 & MPEG-4 These settings are the port range, IP address, port number (video and audio), and Time-To-Live value to use for the video stream(s) in multicast H.264/MPEG-4 format. Only certain IP addresses and port numbers should be used for multicast streams. For more information, please see the online help . Bonjour The network cameras include support for Bonjour. When enabled, the camera is automatically detected by operating systems and clients that support this.
AXIS M10 Series - System Options Support Support Overview The Support Overview page provides valuable information on troubleshooting and contact information, should you require technical assistance. System Overview System Overview provides an overview of the camera’s status and settings. Information that can be found here includes the camera’s firmware version, IP address, security, event and image settings and recent log items.
AXIS M10 Series - Resetting to the Factory Default Settings Caution! Improper use may cause unexpected behavior or even cause loss of contact with the unit. If a script does cause problems, reset the unit to its factory default settings. A backup file may be of use to return the unit to its latest configuration. Axis strongly recommends that you do not use this function unless you understand the consequences. Note that Axis support does not provide assistance for problems with customized scripts.
AXIS M10 Series - Troubleshooting Troubleshooting Checking the Firmware Firmware is software that determines the functionality of the network cameras. One of your first actions when troubleshooting a problem should be to check the current firmware version. The latest version may contain a correction that fixes your particular problem. The current firmware version in your camera is displayed on the page Setup > Basic Setup or under About.
AXIS M10 Series - Troubleshooting If the emergency recovery procedure does not get the camera up and running again, please contact Axis support at www.axis.com/techsup/ Axis Support If you contact Axis support, please help us to help you solve your problems by providing the server report, the log file and a detailed description of the problem. Server Report - go to Setup > System Options > Support > Support Overview.
AXIS M10 Series - Troubleshooting Symptoms, Possible Causes, and Remedial Action Problems setting the IP address When using ARP/Ping Try the installation again. The IP address must be set within two minutes after power has been applied to the camera. Ensure the Ping length is set to 408. See the Installation Guide.
AXIS M10 Series - Troubleshooting Color saturation is different in H.264 Modify the settings for your graphics adapter. Please see the adapter's documentation for and Motion JPEG more information. Lower frame rate than expected Reduce number of applications running on the client computer. Limit the number of simultaneous viewers. Check with the system administrator that there is enough bandwidth available. See also the online help. Check in the AMC control panel applet (H.
AXIS M10 Series - Troubleshooting No audio Incorrect setup Check the sound card in the PC. Ensure that the mute button is not pressed and the volume settings are correct. No audio or very poor audio quality Check that the correct Audio Input source is selected under Setup > Audio > Source. Select Microphone for the internal microphone or for a connected external microphone. Select Line in for a connected line in source.
AXIS M10 Series - Technical Specifications Technical Specifications Function/group Item Specification Camera Models • AXIS M1011: Wired Interface • AXIS M1011-W: Wired and wireless interface • AXIS M1031-W: Wired and wireless interface, PIR sensor, illumination LED, audio • AXIS M1054: Power over Ethernet, PIR sensor, illumination LED, audio, I/O Image sensor Pan/Tilt/Zoom (AXIS M1054 only) 1/4" Progressive scan RGB CMOS Lens AXIS M1011, AXIS M1011-W, AXIS M1031-W • 4.4 mm, F2.
AXIS M10 Series - Technical Specifications Function/group Item Specification Video Video compression H.264 (MPEG-4 Part 10/AVC, Baseline profile) Motion JPEG AXIS M1011, AXIS M1011-W, AXIS M1031-W MPEG-4 Part 2 (ISO/IEC 14496-2) Resolutions AXIS M1011, AXIS M1011-W, AXIS M1031-W 640x480 to 160x120 AXIS M1054 1280x800 to 160x90 Audio (AXIS M1031-W and AXIS M1054) Frame rate H.
AXIS M10 Series - Technical Specifications Function/group Item Specification System Integration Application Programming Interface • Open API for software integration, including VAPIX® from Axis Communications*, AXIS Media Control SDK*, event trigger data in video stream • Quality of Service (QoS) layer 3, DiffServ Model • Embedded Linux operating system *Available at www.axis.
AXIS M10 Series - Technical Specifications Function/group Item Specification Processors, memory AXIS M1011, AXIS M1011-W, AXIS M1031-W ARTPEC-B, 64 MB RAM, 32 MB Flash AXIS M1054 ARTPEC-3, 128 MB RAM, 128 MB Flash Power 4.9 – 5.1 V DC max. 7.5 W AXIS M1054 Power over Ethernet IEEE 802.
AXIS M10 Series - Technical Specifications General performance considerations When setting up your system, it is important to consider how various settings and situations will affect performance. Some factors affect the amount of bandwidth (the bit rate) required, others can affect the frame rate, and some affect both. If the load on the CPU reaches its maximum, this will also affect the frame rate.
AXIS M10 Series - Glossary of Terms Glossary of Terms Bonjour enables devices to automatically discover each other on a network, without having to enter IP addresses or configure DNS servers. Bonjour is a trademark of Apple Computer, Inc. ActiveX - A standard that enables software components to interact with one another in a networked environment, regardless of the language(s) used to create them. web browsers may come into contact with ActiveX controls, ActiveX documents, and ActiveX scripts.
AXIS M10 Series - Glossary of Terms a progressive scan, each frame is scanned line-by-line and not interlaced; most are also displayed at 30 and 25 Hz. centrally manage the assignment of Internet Protocol (IP) addresses to network devices in a network. DHCP uses the concept of a ‘lease’ or amount of time that a given IP address will be valid for a computer. The lease time can vary, depending on how long a user is likely to require the network connection at a particular location.
AXIS M10 Series - Glossary of Terms Hub - A (network) hub is used to connect multiple devices to the network. The hub transmits all data to all devices connected to it, whereas a switch will only transmit the data to the device it is specifically intended for. the GIF file format, JPEG is an image file type commonly used on the web. A JPEG image is a bitmap, and usually has the file suffix '.jpg' or ".jpeg." When creating a JPEG image, it is possible to configure the level of compression to use.
AXIS M10 Series - Glossary of Terms and video coding standards, and is typically used to encode audio and video for broadcast signals, including digital satellite and Cable TV. MPEG-2, with some modifications, is also the coding format used by standard commercial DVD movies. over the public Internet. In this way a corporation can effectively use a WAN (Wide Area Network) as a large single LAN (Local Area Network). This kind of interconnection is known as a virtual private network (VPN).
AXIS M10 Series - Glossary of Terms monitoring of network-attached devices for any conditions that warrant administrative attention. video bridges as well as multicast-to-unicast translators. RTCP offers quality-of-service feedback from receivers to the multicast group as well as support for the synchronization of different media streams. Sockets - Sockets are a method for communication between a client program and a server program over a network. A socket is defined as ‘the endpoint in a connection.
AXIS M10 Series - Glossary of Terms Passphrase. WPA-PSK provides a greater degree of security than WEP. advantage of UDP is that it is not required to deliver all data and may drop network packets when there is e.g. network congestion. This is suitable for live video, as there is no point in re-transmitting old information that will not be displayed anyway. WPA Enterprise - Instead of a pre-shared key or passphrase, WPA Enterprise uses 802.
AXIS M10 Series - Index Index I I/O Ports 39 IEEE 802.
AXIS M10 Series - Index U Upgrade Server 39 Upgrading the Firmware 42 UPnP 35, 38 Users 32 V Video & Audio settings 16, 25 Video Streams 14, 16 W WEP 37 Wireless (Access point) 36 Wireless Network (SSID, Mode, Security, Channel, Signal strength & Bit rate) 36 WPA-/WPA2-Enterprise 37 WPA-/WPA2-PSK 37 59
