USER’S MANUAL AXIS M11 Network Camera Series AXIS M1103 Network Camera AXIS M1104 Network Camera AXIS M1113 Network Camera AXIS M1114 Network Camera
AXIS M11 Series User’s Manual Notices This manual is intended for administrators and users of AXIS M1103, AXIS M1104, AXIS M1113 and AXIS M1114 Network Cameras, and is applicable for firmware release 5.08 and later. It includes instructions for using and managing the camera on your network. Previous experience of networking will be of use when using this product. Some knowledge of UNIX or Linux-based systems may also be beneficial, for developing shell scripts and applications.
AXIS M11 Series - Table of contents Contents Product Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Key features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Hardware overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
AXIS M11 Series - Product Description Product Description This manual applies to the following products: • • • • AXIS M1103 Network Camera AXIS M1104 Network Camera AXIS M1113 Network Camera AXIS M1114 Network Camera The information provided here applies to all models, except where otherwise indicated. Key features • • • • • • • • Superior image quality AXIS M11 Series offers superior image quality with progressive scan, providing crisp and clear images of both illuminated and low-light areas.
AXIS M11 Series - Product Description Hardware overview Camera stand Zoom puller (AXIS M1113/M1114) Focus puller Status LED Rear view Network LED Power LED Control button Network connector (PoE) Part number (P/N) & Serial number (S/N). The serial number may be required during installation. Iris connector (AXIS M1113/M1114) Network connector - RJ-45 Ethernet connector. Supports Power over Ethernet. Using shielded cables is recommended.
AXIS M11 Series - Accessing the Camera Accessing the Camera To install the network camera, refer to the Installation Guide supplied with your product. The network camera can be used with most operating systems and browsers. The recommended browsers are Internet Explorer with Windows, Safari with Mac OSX and Firefox with other operating systems. See Technical Specifications, on page 40.
AXIS M11 Series - Accessing the Camera Access from the Internet Once connected, the camera is accessible on your local network (LAN). To access the camera from the Internet you must configure your broadband router to allow incoming data traffic to the camera. To do this, enable the NAT-traversal feature, which will attempt to automatically configure the router to allow access to the camera. This is enabled from Setup > System Options > Network > TCP/IP Advanced.
AXIS M11 Series - Accessing the Camera Focus adjustment - AXIS M1103/M1104 To focus AXIS M1103/M1104 follow these instructions: 1. Open the Live View page in a web browser. 2. Unscrew the focus puller on the lens by turning it counterclockwise. Adjust focus as required. Re-tighten the focus puller. Back focus adjustment - AXIS M1103/M1104 If the lens is changed to a non-standard lens or when the focus is achieved using the instructions above is not satisfactory, adjust the back focus as follows: 1.
AXIS M11 Series - Accessing the Camera Back focus adjustment - AXIS M1113/M1114 If the lens is changed to a non-standard lens or when the focus is achieved using the instructions above is not satisfactory, adjust the back focus as follows: 1. Loosen the screw that holds the CS-ring (see illustration) 2. Direct the camera towards an object at least 7 meters away. Set the zoom puller to max wide and check that is possible to focus the camera. 3.
AXIS M11 Series - Accessing the Camera The Live View page If your network camera has been customized to meet specific requirements the buttons and other items described below may or may not be displayed on the Live View page. The following provides an overview of each available button: General controls The general controls can be enabled and disabled under Setup > Live View Config > Layout.
AXIS M11 Series - Accessing the Camera Pan, Tilt and Zoom bars — Clicking a position directly on the bar moves the camera view directly to the new position in one smooth movement. Clicking on the arrows at the ends of a bar causes an incremental change. Clicking Zoom out to overview image will set the camera to the minimum zoom position. In this position, the camera cannot pan or tilt. Click the Ctrl panel button to open the PTZ control panel which provides additional PTZ controls.
AXIS M11 Series - Video Streams Video Streams The network camera provides several image and video stream formats. Your requirements and the properties of your network will determine the type you use. The Live View page in the network camera provides access to H.264 and Motion JPEG video streams, and to the list of available stream profiles. Other applications and clients can access the video streams directly, without going via the Live View page. How to stream H.
AXIS M11 Series - Video Streams AXIS Media Control (AMC) AXIS Media Control (AMC) in Internet Explorer in Windows is the recommended method of accessing live video from the network camera. The AMC Control Panel can be used to configure various video settings. Please see the AXIS Media Control User’s Manual for more information. The AMC Control Panel is automatically installed on first use, after which it can be configured.
AXIS M11 Series - Setup Tools Setup Tools The network camera can be configured by users with administrator or operator rights. To access the products Setup tools, click Setup in the top right-hand corner of the Live View page. • • Administrators have unrestricted access to all settings Operators have access to Video, Live View Config, PTZ and Events See also the online help available by clicking on each Setup page.
AXIS M11 Series - Video Video Click to access the online help that explains the Setup tools. Video Stream The video stream settings appear under three different tabs: • • • Image H.264 MJPEG Preview For a preview of the image before saving, select the Video format and click Open. The pixel counter shows the number of pixels in an area of the image and can be used to ensure that the size of the image fulfills certain requirements, for example for face recognition.
AXIS M11 Series - Video H.264 GOV Settings The GOV structure describes the composition of the video stream and setting the GOV-length to a higher value saves considerably on bandwidth but may have an adverse effect on image quality. Bit Rate Control The bit rate can be set as Variable Bit Rate (VBR) or Constant Bit Rate (CBR). VBR adjusts the bit rate according to the image complexity, using up bandwidth for increased activity in the image, and less for lower activity in the monitored area.
AXIS M11 Series - Video Camera Settings This page provides access to the advanced image settings for network camera. Image Appearance Color level - Select an appropriate level by entering a value in the range 0-100. Lower values mean less color saturation, whilst the value 100 gives maximum color saturation. Brightness - The image brightness can be adjusted in the range 0-100, where a higher value produces a brighter image. Sharpness - Controls the amount of sharpening applied to the image.
AXIS M11 Series - Video Overlay Image An overlay image is a static image superimposed over the video image. The overlay image can be used to provide extra information, or to mask a part of the video image. See the online help for supported image formats and sizes. To use your own image, e.g. a logo, it must first be upload to network camera. Click Browse and locate the image file on the computer. Click Upload. When uploaded, the file can be selected in the Use overlay image drop-down list.
AXIS M11 Series - Live View Config Live View Config Layout Stream Profile From the Stream Profile drop-down list, select the stream profile to be used for the Live View page. Listed are the pre-programmed stream profiles as well as the ones created under Video> Stream Profiles. See Stream Profiles, on page 16, for more information Default Viewer From the drop-down lists, select the default method for viewing video images for your browser.
AXIS M11 Series - Live View Config Enable Show crosshair in PTZ joystick mode and a cross will indicate the center of the image in PTZ joystick mode. Check Use PTZ joystick mode as default to enable joystick mode. The mode can be changed temporarily from the PTZ control panel. Check Enable recording button to enable recording from the Live View page. The recordings are saved to the location specified in the AMC Control Panel, see AXIS Media Control (AMC), on page 13.
AXIS M11 Series - PTZ (Pan Tilt Zoom) PTZ (Pan Tilt Zoom) PTZ Settings To use the camera’s digital pan, tilt and zoom (PTZ) functionality, check the Enable digital PTZ box and click Save. Select the maximum zoom rate from the Max zoom drop-down list. The selected zoom rate also determines the resolutions available for video streams. Increasing the maximum zoom rate decreases the maximum resolution that can be selected under Video > Video Stream > Image and used for Stream Profiles.
AXIS M11 Series - Events Events Pre-defined parameters, known as an event or Event Type can trigger certain actions in the camera. A common event type is an alarm that causes the camera to upload images. Many event types use an Event Server, to receive uploaded images. An event that is triggered by a signal, such as motion detection, or a manual trigger, is called a triggered event, see page 23. A scheduled event runs at pre-programmed times. An Action refers to what happens when the event occurs.
AXIS M11 Series - Events Triggered Event A triggered event can be activated by: • A manual trigger – using the manual trigger button on the Live View page or through the VAPIX® Application Programming Interface (API) • Movement in a motion detection window • On boot – for example after power loss • Camera tampering, see page 24. How to set up a triggered event The following example describes how to set up the camera to upload images when motion is detected: Click Add triggered on the Event Types page.
AXIS M11 Series - Events Create folder – Images uploaded to FTP and HTTP servers can be saved to designated folders. Folders can for example be named using the current date and time, see File Naming & Date/Time Formats in the online help. Base file name – Used to name all uploaded images. Add a suffix or use your own file format to give the images unique names, see File Naming & Date/Time Formats in the online help. Use stream profile – Select the stream profile to upload or send as e-mail.
AXIS M11 Series - Events Notes: Using the motion detection feature may decrease the camera’s overall performance. Set up a motion detection include window 1. Go to Events > Motion Detection. 2. Create a new motion detection window: a) Using AXIS Media Control (Internet Explorer): Select the radio button Configure Included Windows and click New. Select the new window in the list of windows and enter a descriptive name. b) Using the Java applet: Click Add Window.
AXIS M11 Series - Events Examples: • • • • Avoid triggering on small objects by setting the object size level to high. Use several small Motion Detection windows rather than one large window, if triggers on small movements or objects are desired. To reduce the number of triggers if there is a lot of movement during a short period of time, select a high history level. To only detect flashing light, select low sensitivity. In other cases, a high sensitivity level is recommended.
AXIS M11 Series - System Options System Options Security Users User access control is enabled by default. An administrator can set up other users, by giving them user names and passwords. It is also possible to allow anonymous viewer login, which means that anybody may access the Live View page, as described below: The user list displays the authorized users and user groups (levels): Viewer Operator Administrator Provides the lowest level of access, which only allows access to the Live View page.
AXIS M11 Series - System Options Date & Time Current Server Time - Displays the current date and time (24h clock). The time can be displayed in 12h clock format in the overlay (see below). New Server Time - Select your time zone from the drop-down list. If you want the server clock to automatically adjust for daylight savings time, select the Automatically adjust for daylight saving time changes option. Note: The time zone setting only applies when the device’s time is synchronized with an NTP server.
AXIS M11 Series - System Options Use the following IP address - To use a static IP address for the network camera, check the radio button and then make the following settings: • • • IP address – Specify a unique IP address for your network camera.
AXIS M11 Series - System Options Use the following DNS server address - Enter the desired DNS server by specifying the following: • • Domain name - Enter the domain(s) to search for the host name used by the network camera. Multiple domains can be separated by semicolons (;). The host name is always the first part of a Fully Qualified Domain Name, for example, myserver is the host name in the Fully Qualified Domain Name myserver.mycompany.com where mycompany.com is the Domain name.
AXIS M11 Series - System Options If a router is not manually specified, the network camera automatically searches for NAT routers on your network. If more than one router is found, the default router is selected. Alternative HTTP port – Select this option to manually define an external HTTP port. Enter the port number in the field provided. If no port is entered here a port number is automatically selected when NAT traversal is enabled.
AXIS M11 Series - System Options SMTP (email) Enter the host names (or IP addresses) and port numbers for your primary and secondary mail servers in the fields provided, to enable the sending of notifications and image email messages from the camera to predefined addresses via SMTP. If your mail server requires authentication, check the box for Use authentication to log in to this server and enter the necessary information. See the online help for more information.
AXIS M11 Series - System Options Bonjour The network camera includes support for Bonjour. When enabled, the camera is automatically detected by operating systems and clients that support this protocol. LED The Status indicator LED on the front of the camera can be set to flash at a configurable interval (or to not light up at all) when the unit is accessed. For a listing of all LED behavior, see page 5. Maintenance Restart – The camera is restarted without changing any settings.
AXIS M11 Series - System Options Logs & Reports When contacting Axis support, please be sure to provide a valid Server Report with your query. The Access Log is automatically included in the server report. Information The Server Report and Parameter List may prove useful when troubleshooting a problem or when contacting the Axis support. • • • • • • System Log - Provides information about system events.
AXIS M11 Series - About Plain Config Plain Config is for the advanced user with experience of Axis network camera configuration. All parameters can be set and modified from this page. Help is available from the standard help pages. About Here you can find basic information about your network camera. You can also view third party software licenses.
AXIS M11 Series - Troubleshooting Troubleshooting Checking the firmware Firmware is software that determines the functionality of network cameras. One of your first actions when troubleshooting a problem should be to check the current firmware version. The latest version may contain a correction that fixes your particular problem. The current firmware version in your camera is displayed on the page Setup > Basic Setup or under About.
AXIS M11 Series - Troubleshooting Axis Support If you contact Axis support, please help us resolve your problem expediently by providing a Server Report and a detailed description of the problem. The Server Report contains important information about the server and its software, as well as a list of the current parameters. The Access Log is also included in the Server Report. Go to Setup > System Options > Support > Support Overview to generate a Server Report.
AXIS M11 Series - Troubleshooting Symptoms, possible causes, and remedial action Problems setting the IP address When using ARP/Ping Try the installation again. The IP address must be set within two minutes after power has been applied to the camera. Ensure the Ping length is set to 408. See the Installation Guide.
AXIS M11 Series - Troubleshooting Lower frame rate than expected Reduce number of applications running on the client computer. Limit the number of simultaneous viewers. Check with the system administrator that there is enough bandwidth available. See also the online help. Check in the AMC Control Panel (H.264 tab) that video processing is set to Decode all frames possible. Lower the image resolution. Why do I not get 30 frames per second? See the section General performance considerations, on page 42.
AXIS M11 Series - Technical Specifications Technical Specifications Function/group Item Camera Models Specification AXIS M1103: SVGA resolution AXIS M1104: 1 MP/HDTV 720p AXIS M1113: SVGA resolution AXIS M1114: 1 MP/HDTV 720p Image sensor ¼” Progressive scan RGB CMOS Lens AXIS M1103 2.8 mm: • 2.8 mm, F2.0, fixed iris, CS mount • Horizontal angle of view: 66° • Vertical angle of view: 53° • Diagonal angle of view: 82° AXIS M1103 6 mm: • 6 mm, F1.
AXIS M11 Series - Technical Specifications Function/group Network System Integration Item Specification Image settings • Compression, color, brightness, sharpness, contrast, white balance, exposure control, exposure zones, backlight compensation, fine tuning of behavior at low light, mirroring of images • Rotation: 0°, 90°, 180°, 270° • Text and image overlay • Privacy mask Security Password protection, IP address filtering, HTTPS encryption*, digest authentication, user access log *This product inc
AXIS M11 Series - Technical Specifications Function/group Item Specification Dimensions (HxWxD) AXIS M1103/AXIS M1104 2.8 mm: 43 x 61 x 107 mm (1.7” x 2.4” x 4.2”) AXIS M1103/AXIS M1104 6 mm: 43 x 61 x 110 mm (1.7” x 2.4” x 4.3”) AXIS M1113: 43 x 61 x 140 mm (1.7” x 2.4” x 5.5”) AXIS M1113: 43 x 61 x 142 mm (1.7” x 2.4” x 5.6”) Weight AXIS M1103: 170 g (0.37 lb) AXIS M1104: 170 g (0.37 lb) AXIS M1113: 200 g (0.44 lb) AXIS M1114: 210 g (0.
AXIS M11 Series - Glossary of Terms Glossary of Terms CCD (Charged Coupled Device) - This light-sensitive image device used in many digital cameras is a large integrated circuit that contains hundreds of thousands of photo-sites (pixels) that convert light energy into electronic signals. Its size is measured diagonally and can be 1/4", 1/3", 1/2" or 2/3".
AXIS M11 Series - Glossary of Terms the domain name www.example.com is much easier to remember than 192.0.34.166. The translation tables for domain names are contained in Domain name servers. The decibel (dB) is the most common way of quantifying the gain of an amplifier. Gateway - A gateway is a point in a network that acts as an entry point to another network. In a corporate network for example, a computer server acting as a gateway often also acts as a proxy server and a firewall server.
AXIS M11 Series - Glossary of Terms Local storage - If a camera or video encoder supports local storage, an SD card can be inserted into the SD card slot to locally record and store a video stream. fields (at half height) are then combined into 1 frame. Interlacing was developed many years ago for the analog TV world and is still used widely today. It provides good results when viewing motion in standard TV pictures, although there is always some degree of distortion in the image.
AXIS M11 Series - Glossary of Terms PAL (Phase Alternating Line) - PAL is the dominant television standard in Europe. PAL delivers 625 lines at 50 half-frames/second. a cache server, it looks in its local cache of previously downloaded web pages. If it finds the page, it is returned to the user without forwarding the request to the Internet.
AXIS M11 Series - Glossary of Terms Simplex - In Simplex operation, a network cable or communications channel can only send information in one direction. maintained until the data has been successfully exchanged between the communicating applications. Telnet - Telnet is a simple method with which to access another network device, e.g. a computer. The HTTP protocol and the FTP protocols allow you to request specific files from remote computers, but do not allow you logon as a user of that computer.
AXIS M11 Series - Glossary of Terms server access statistics. WEP (Wireless Equivalent Privacy) - A wireless security protocol, specified in the IEEE 802.11 standard, which is designed to provide a wireless local area network (WLAN) with a level of security and privacy comparable to that usually expected of a wired LAN. Security is at two different levels; 40-bit and 128-bit encryption. The higher the bit number, the more secure the encryption.
AXIS M11 Series - Index Index L Live View 6, 10 Live View Config 19 Logs & Reports 34 A Action Buttons 10, 20 Alarm 24 AMC 6 ARP/Ping 29 AXIS Media Control 13 AXIS Media Control toolbar 10 M Motion Detection 24 N NAT traversal 7, 30 Network Settings 28 NTP Server 28 B Back focus 8, 9 Backlight compensation 17 Backup 33 Bit Rate 16 Bonjour 6 Buffer Size 23 P Pixel counter 15 Preset Positions 21 Q QoS (Quality of Service) 31 QuickTime 13, 19 C Camera tampering 24 CGI link 20 Control Button 35 R Reco
