USER MANUAL AXIS M2014–E Network Camera
About this document This manual is intended for administrators and users of the AXIS M2014-E Network Camera, and is applicable to firmware 5.40 and later. It includes instructions for using and managing the product on your network. Previous experience of networking will be of use when using this product. Some knowledge of UNIX or Linux-based systems may also be beneficial, for developing shell scripts and applications. Later version of this document will be posted to the Axis website, as required.
Europe This symbol means that the product shall not be disposed of together with household or commercial waste. Directive 2012/19/EU on waste electrical and electronic equipment (WEEE) is applicable in the European Union member states. To prevent potential harm to human health and the environment, the product must be disposed of in an approved and environmentally safe recycling process.
AXIS M2014–E Network Camera Table of Contents Hardware Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . LED Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Shorten Camera Unit Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Accessing the Product . . . .
AXIS M2014–E Network Camera Hardware Overview Hardware Overview 1 2 3 8 9 10 11 12 13 14 15 4 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 5 6 7 Power indicator LED Status indicator LED Network indicator LED SD card slot (microSD card) Camera connector I/O terminal connector Main unit Network connector Control button Power connector Mounting rail Camera unit Stand Stand extension Mounting clamp Connectors For technical specifications, see page 47. Network connector - RJ45 Ethernet connector.
AXIS M2014–E Network Camera Hardware Overview NOTICE The product shall be connected using a shielded network cable (STP). All cables connecting the product to the network switch shall be shielded (STP) and intended for their specific use. Make sure that the network switch is properly grounded. For information about regulatory requirements, see Regulatory Information, on page 2 . SD card slot - A standard or high-capacity microSD card (not included) can be used for local recording with removable storage.
AXIS M2014–E Network Camera Hardware Overview Note • The Status LED can be configured to be unlit during normal operation. To configure, go to Setup > System Options > Ports & Devices > LED. See the online help for more information. • The Status LED can be configured to flash while an event is active. • The Status LED can be configured to flash for identifying the unit. Go to Setup > System Options > Maintenance . Shorten Camera Unit Cable The camera unit is delivered with a 8 m (26 ft) cable.
AXIS M2014–E Network Camera Hardware Overview 14 mm 14 mm 6 1 8
AXIS M2014–E Network Camera Accessing the Product Accessing the Product To install the Axis product, refer to the Installation Guide supplied with the product. The product can be used with most operating systems and browsers. The recommended browsers are Internet Explorer with Windows, Safari with Macintosh and Firefox with other operating systems. See Technical Specifications, on page 47. To view streaming video in Internet Explorer, allow installation of AXIS Media Control (AMC) when prompted.
AXIS M2014–E Network Camera Accessing the Product Access from the Internet Once connected, the Axis product is accessible on your local network (LAN). To access the product from the Internet you must configure your network router to allow incoming data traffic to the product. To do this, enable the NAT-traversal feature, which will attempt to automatically configure the router to allow access to the product. This is enabled from Setup > System Options > Network > TCP/IP Advanced.
AXIS M2014–E Network Camera Accessing the Product When using 50 Hz, the maximum frame rate is limited to 25 fps. Note Power line frequency is different in different geographic regions. In the Americas, 60 Hz is usually used; most other parts of the world use 50 Hz. Local variations may apply, always check with the local authorities. The Live View Page The controls and layout of the Live View page may have been customized to meet specific installation requirements and user preferences.
AXIS M2014–E Network Camera Accessing the Product To show the manual trigger buttons in the Live View page: 1. Go to Setup > Live View Layout. 2. Under Action Buttons, select Show manual trigger button. AXIS Media Control viewer toolbar The AXIS Media Control viewer toolbar is available in Internet Explorer only. See AXIS Media Control (AMC), on page 13 for more information. The toolbar displays the following buttons: The Play button connects to the Axis product and starts playing a media stream.
AXIS M2014–E Network Camera Media Streams Media Streams The Axis product provides several video stream formats. Your requirements and the properties of your network will determine the type you use. The Live View page in the product provides access to H.264 and Motion JPEG video streams, and to the list of available stream profiles. Other applications and clients can access video streams directly, without going via the Live View page. How to Stream H.264 The video compression standard H.
AXIS M2014–E Network Camera Media Streams The AMC Control Panel can be used to configure various video settings. Please see the AXIS Media Control User’s Manual for more information. The AMC Control Panel is automatically installed on first use, after which it can be configured. Open the AMC Control Panel from: • Windows Control Panel (from the Start menu) • Alternatively, right-click the video image in Internet Explorer and click Settings.
AXIS M2014–E Network Camera Media Streams Note • = IP addess • The Axis product supports QuickTime 6.5.1 and later. • QuickTime adds latency to the video stream. • It may be possible to use other players to view the H.264 stream using the paths above, although Axis does not guarantee this.
AXIS M2014–E Network Camera Setting Up the Product Setting Up the Product The Axis product can be configured by users with administrator or operator rights. To open the product’s Setup pages, click Setup in the top right-hand corner of the Live View page. • Administrators have unrestricted access to all settings. • Operators have access to all settings except System Options See also the online help .
AXIS M2014–E Network Camera Video Video It is possible to configure the following video features in your Axis product: • Video stream. See page 17. • Stream profiles. See page 18. • Camera settings. See page 19. • Overlay image. See page 19. • Privacy mask. See page 20. Video Stream You can define the following video stream settings from Video > Video Stream: • Image. See page 18. • H.264. See page 18. • MJPEG. See page 18.
AXIS M2014–E Network Camera Video Image The default image settings can be configured under Video> Video Stream. Select the Image tab. The following settings are available: • Resolution. Select the default resolution. • Compression. The compression level affects the image quality, bandwidth and file size of saved images; the lower the compression, the higher the image quality with higher bandwidth requirements and larger file sizes. • Rotate image. If required, the image can be rotated. • Mirror.
AXIS M2014–E Network Camera Video For quick setup, use one of the predefined stream profiles. Each predefined profile has a descriptive name, indicating its purpose. If required, the predefined stream profiles can be modified and new customized stream profiles can be created. To create a new profile or modify an existing profile, go to Setup > Video > Stream Profiles. To select a default stream profile for the Live View page, go to Setup > Live View Config.
AXIS M2014–E Network Camera Video An overlay text can display the current date and time, or a text string. When using a text string, modifiers can be used to display information such as the current bit rate or the current frame rate. For information about available modifiers, see File Naming & Date/Time Formats in the online help . To enable overlays: 1. Go to Video > Video Stream and select the Image tab. 2. To include an overlay image, select Include overlay image at the coordinates.
AXIS M2014–E Network Camera Video Important Adding many privacy masks may affect the product’s performance.
AXIS M2014–E Network Camera Live View Config Live View Config You can customize the Live View page and alter it to suit your requirements. It is possible to define the following features of the Live View page. • Stream Profile. See page 18. • Default Viewer for Browser. See page 22. • Viewer Settings. See page 23. • Action Buttons. These are the buttons described in Controls on the Live View Page, on page 11. • User Defined Links. See page 23. • Output Buttons. See page 23.
AXIS M2014–E Network Camera Live View Config Browser Viewer Description Windows Internet Explorer AMC Recommended viewer in Internet Explorer (H.264/Motion JPEG). QuickTime H.264. Java applet A slower imaging alternative to AMC (Motion JPEG). Requires one of the following installed on the client: • JVM (J2SE) 1.4.2 or higher. • JRE (J2SE) 5.0 or higher. Still image Displays still images only. Click the Refresh button in your browser to view a new image.
AXIS M2014–E Network Camera Live View Config For more information about I/O ports, see I/O Ports, on page 40.
AXIS M2014–E Network Camera Detectors Detectors Camera Tampering Camera Tampering can generate an alarm whenever the camera is repositioned, or when the lens is covered, sprayed or severely defocused. To send an alarm, for example an email, an action rule must be set up. To configure tampering: 1. Go to Detectors > Camera Tampering. 2. Set the Minimum duration, that is, the time that must elapse before an alarm is generated. This can help prevent false alarms for known conditions that affect the image. 3.
AXIS M2014–E Network Camera Detectors Note Using the motion detection feature may decrease the product’s overall performance. Set Up Motion Detection Windows To set up a motion detection Include Window, follow these instructions: 1. Go to Detectors > Motion Detection. 2. Select the Configure Included Windows option and click New. Select the new window in the list of windows and enter a descriptive name. 3.
AXIS M2014–E Network Camera Applications Applications Third party applications can be uploaded to and installed on the Axis product. Applications add functionality to the product, for example video analytics and intelligent video capabilities such as recognition, tracking, detection and counting. For information about available applications, downloads, trials and licenses, go to www.axis.com/applications Note • It is recommended to run one application at a time.
AXIS M2014–E Network Camera Events Events The Axis product can be configured to perform actions when different events occur, for example, start a recording when motion is detected. The set of conditions that defines how and when the action is triggered is called an Action Rule. Available Action Rule triggers and conditions include: • Applications — use installed applications to trigger the rule, see Applications, on page 27.
AXIS M2014–E Network Camera Events Setting Up an Action Rule An action rule defines the conditions that must be met for the product to perform an action, for example record video or send email notifications. If multiple conditions are defined, all must be met to trigger the action. The following example describes how to set up an action rule to record video to a network share if there is movement in the camera’s field of view. Set up motion detection and add a network share: 1.
AXIS M2014–E Network Camera Events Note A network share can also be used as a storage device for recorded video. Go to System Options > Storage to configure a network share before setting up a continuous recording or an action rule to record video. See Storage, on page 39 for more information about storage devices. To add a recipient: 1. Go to Events > Recipients and click Add. 2. Enter a descriptive name. 3. Select a recipient Type. 4. Enter the information needed for the recipient type. 5.
AXIS M2014–E Network Camera Recordings Recordings The Axis product can be configured to record video continuously or according to an action rule: • To start a continuous recording, see page 31. • To set up action rules, see page 29. • To access recordings, see Recording List, on page 31. • To configure camera controlled storage, see Storage, on page 39. Recording List Recorded videos are listed on the Recordings > List page.
AXIS M2014–E Network Camera System Options System Options Security Users User access control is enabled by default and can be configured under System Options > Security > Users. An administrator can set up other users by giving them user names and passwords. It is also possible to allow anonymous viewer login, which means that anybody may access the Live View page.
AXIS M2014–E Network Camera System Options IEEE 802.1X IEEE 802.1X is a standard for port-based Network Admission Control providing secure authentication of wired and wireless network devices. IEEE 802.1X is based on EAP (Extensible Authentication Protocol). To access a network protected by IEEE 802.1X, devices must authenticate themselves.
AXIS M2014–E Network Camera System Options If using a host name for the NTP server, a DNS server must be configured. See DNS Configuration, on page 36. • Set manually allows you to manually set date and time. If using an NTP server, select your Time zone from the drop-down list. If required, check Automatically adjust for daylight saving time changes. The Date & Time Format Used in Images is the date and time format displayed as a text overlay in the video stream.
AXIS M2014–E Network Camera System Options Linux/Unix syntax arp -s temp ping -l 408 Linux/Unix example arp -s 192.168.0.125 00:40:8c:18:10:00 temp ping -l 408 192.168.0.125 Windows syntax (this may require that you run the command prompt as an administrator) arp -s ping -l 408 -t Windows example (this may require that you run the command prompt as an administrator) arp -s 192.168.0.125 00-40-8c-18-10-00 ping -l 408 -t 192.
AXIS M2014–E Network Camera System Options Advanced TCP/IP Settings DNS Configuration DNS (Domain Name Service) provides the translation of host names to IP addresses. The DNS settings are configured under System Options > Network > TCP/IP > Advanced. Select Obtain DNS server address via DHCP to use the DNS settings provided by the DHCP server.
AXIS M2014–E Network Camera System Options NAT traversal (port mapping) for IPv4 A network router allows devices on a private network (LAN) to share a single connection to the Internet. This is done by forwarding network traffic from the private network to the “outside”, that is, the Internet. Security on the private network (LAN) is increased since most routers are pre-configured to stop attempts to access the private network (LAN) from the public network (Internet).
AXIS M2014–E Network Camera System Options QoS (Quality of Service) QoS (Quality of Service) guarantees a certain level of a specified resource to selected traffic on a network. A QoS-aware network prioritizes network traffic and provides a greater network reliability by controlling the amount of bandwidth an application may use. The QoS settings are configured under System Options > Network > QoS.
AXIS M2014–E Network Camera System Options RTP/H.264 The RTP port range and multicast settings are configured under System Options > Network > RTP. The RTP port range defines the range of ports from which the video ports are automatically selected. For multicast streams, only certain IP addresses and port numbers should be used. Select Always Multicast Video to start multicast streaming without opening an RTSP session. Bonjour The Axis product includes support for Bonjour.
AXIS M2014–E Network Camera System Options Network Share Network share allows you to add network storage such as a NAS (Network Attached Storage) or any server that uses CIFS (Common Internet File System) and use them for storage of recordings. To add a network share: 1. Go to System Options > Storage. 2. Click Network Share. 3. Enter the IP address, DNS or Bonjour name to the host server in the Host field. 4. Enter the name of the share in the Share field. Sub folders cannot be used. 5.
AXIS M2014–E Network Camera System Options Click Default to reset all settings, including the IP address, to the factory default values. This button should be used with caution. The Axis product can also be reset to factory default using the control button, see Reset to Factory Default Settings, on page 42. To identify the product or test the Status LED, click Flash LED under Identify and specify the duration in seconds, minutes or hours.
AXIS M2014–E Network Camera System Options Axis strongly recommends that you do not use this function unless you understand the consequences. Axis Support does not provide assistance for problems with customized scripts. To open the Script Editor, go to System Options > Advanced > Scripting. If a script causes problems, reset the product to its factory default settings, see page 42. For more information, see www.axis.
AXIS M2014–E Network Camera Troubleshooting Troubleshooting Checking the Firmware Firmware is software that determines the functionality of network devices. One of your first actions when troubleshooting a problem should be to check the current firmware version. The latest version may contain a correction that fixes your particular problem. The current firmware version in the Axis product is displayed in the page Setup > Basic Setup and in Setup > About.
AXIS M2014–E Network Camera Troubleshooting arp -s temp ping -l 408 In Windows, type the following from a command/DOS prompt (this may require that you run the command prompt as an administrator): arp -s ping -l 408 -t 2. If the product does not reply in 30 seconds, restart it and wait for a reply. Press CTRL+C to stop Ping. 3. Open a browser and type in the product’s IP address.
AXIS M2014–E Network Camera Troubleshooting The IP address has been changed by DHCP IP addresses obtained from a DHCP server are dynamic and may change. If the IP address has been changed, use AXIS IP Utility or AXIS Camera Management to located the product on the network. Identify the product using its model or serial number, or by the DNS name (if the name has been configured). If required, a static IP address can be assigned manually.
AXIS M2014–E Network Camera Troubleshooting Lower frame rate than expected See Performance Considerations, on page 49. Reduce the number of applications running on the client computer. Limit the number of simultaneous viewers. Check with the network administrator that there is enough bandwidth available. Check in the AMC Control Panel (H.264 tag) that video processing is NOT set to Decode only key frames. Lower the image resolution.
AXIS M2014–E Network Camera Technical Specifications Technical Specifications Function/group Item Specifications Camera Model AXIS M2014-E Image sensor Progressive scan RGB CMOS 1/4” Lens f=2.8 mm, F2.0, fixed iris, fixed focus Horizontal angle of view: 81° Vertical angle of view: 44° Diagonal angle of view: 87° Light sensitivity 1.0 lux – 10000 lux, F2.0 Shutter time 1/24500 s to 1/6 s Video compression H.
AXIS M2014–E Network Camera Technical Specifications Function/group Item Specifications System Integration Application Programming Interface Open API for software integration, including VAPIX® and AXIS Camera Application Platform from Axis Communications; specifications available at www.axis.com Includes the ONVIF specification available at www.onvif.
AXIS M2014–E Network Camera Technical Specifications Function/group Item Specifications Video management software (sold separately) AXIS Camera Station — Video management software for viewing and recording up to 50 cameras See www.axis.
User Manual AXIS M2014–E Network Camera © Axis Communications AB, 2013 Ver. M1.4 Date: March 2013 Part No.
