USER MANUAL AXIS M3024–LVE Network Camera
About this Document This manual is intended for administrators and users of the AXIS M3024-LVE Fixed Dome Network Camera, and is applicable to firmware 5.4 and later. It includes instructions for using and managing the product on your network. Previous experience of networking will be of use when using this product. Some knowledge of UNIX or Linux-based systems may also be beneficial, for developing shell scripts and applications.
responsible for waste disposal. In accordance with local legislation, penalties may be applicable for incorrect disposal of this waste. Europe This symbol means that the product shall not be disposed of together with household or commercial waste. Directive 2012/19/EU on waste electrical and electronic equipment (WEEE) is applicable in the European Union member states.
AXIS M3024–LVE Network Camera Table of Contents Hardware Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . LED Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Accessing the Product . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Access from a Browser . . . . .
AXIS M3024–LVE Network Camera Hardware Overview Hardware Overview 1 2 3 6 7 8 4 5 1. 2. 3. 4. 5. 6. 7. 8. Dome cover Control button Status LED microSD Card slot Network connector (PoE) Focus ring IR illumiation LED I/O connector Connectors For technical specifications, see page 53. Network connector - RJ-45 Ethernet connector. Supports Power over Ethernet (PoE). NOTICE The product shall be connected using a shielded network cable (STP).
AXIS M3024–LVE Network Camera Hardware Overview SD card slot - A standard or high-capacity microSD card (not included) can be used for local recording with removable storage. NOTICE To prevent corruption of recordings, the SD card should be unmounted before removal. To unmount, go to Setup > System Options > Storage > SD Card and click Unmount. Control button - The control button is used for: • Connecting to an AXIS Video Hosting System service. See page 40.
AXIS M3024–LVE Network Camera Accessing the Product Accessing the Product To install the Axis product, refer to the Installation Guide supplied with the product. The product can be used with most operating systems and browsers. The recommended browsers are Internet Explorer with Windows, Safari with Macintosh and Firefox with other operating systems. See Technical Specifications, on page 53. To view streaming video in Internet Explorer, allow installation of AXIS Media Control (AMC) when prompted.
AXIS M3024–LVE Network Camera Accessing the Product Access from the Internet Once connected, the Axis product is accessible on your local network (LAN). To access the product from the Internet you must configure your network router to allow incoming data traffic to the product. To do this, enable the NAT-traversal feature, which will attempt to automatically configure the router to allow access to the product. This is enabled from Setup > System Options > Network > TCP/IP Advanced.
AXIS M3024–LVE Network Camera Accessing the Product Set Power Line Frequency Power line frequency is set the first time the Axis product is accessed and can only be changed from Plain Config (see page 47) or by resetting the product to factory default. Select the power line frequency (50 Hz or 60 Hz) used at the location of the Axis product. Selecting the wrong frequency may cause image flicker if the product is used in fluorescent light environments.
AXIS M3024–LVE Network Camera Accessing the Product Click the Active/Inactive buttons to manually activate and inactive the product’s output port. For information about how to enable and configure output buttons, see page 22. The Manual Trigger button is used to trigger an action rule from the Live View page. For information about how to configure and enable the button, see Manual Trigger, on page 10. Click Snapshot to save a snapshot of the video image.
AXIS M3024–LVE Network Camera Accessing the Product PTZ Controls The Live View page also displays Pan/Tilt/Zoom (PTZ) controls. The administrator can enable/disable controls for specified users under System Options > Security > Users. Note These controls are available if digital PTZ is enabled in the selected view area, see View Area, on page 19. Click the Emulate joystick mode button and click in the image to move the camera view in the direction of the mouse pointer.
AXIS M3024–LVE Network Camera Media Streams Media Streams The Axis product provides several video stream formats. Your requirements and the properties of your network will determine the type you use. The Live View page in the product provides access to H.264 and Motion JPEG video streams, and to the list of available stream profiles. Other applications and clients can access video streams directly, without going via the Live View page. How to Stream H.264 The video compression standard H.
AXIS M3024–LVE Network Camera Media Streams The AMC Control Panel can be used to configure various video settings. Please see the AXIS Media Control User’s Manual for more information. The AMC Control Panel is automatically installed on first use, after which it can be configured. Open the AMC Control Panel from: • Windows Control Panel (from the Start menu) • Alternatively, right-click the video image in Internet Explorer and click Settings.
AXIS M3024–LVE Network Camera Media Streams Note • = IP addess • The Axis product supports QuickTime 6.5.1 and later. • QuickTime adds latency to the video stream. • It may be possible to use other players to view the H.264 stream using the paths above, although Axis does not guarantee this.
AXIS M3024–LVE Network Camera Setting Up the Product Setting Up the Product The Axis product can be configured by users with administrator or operator rights. To open the product’s Setup pages, click Setup in the top right-hand corner of the Live View page. • Administrators have unrestricted access to all settings. • Operators have access to all settings except System Options See also the online help .
AXIS M3024–LVE Network Camera Setting Up the Product Video It is possible to configure the following video features in your Axis product: • Video stream. See page 16. • Stream profiles. See page 17. • Camera settings. See page 18. • View area. See page 19. • Overlay image. See page 19. • Privacy mask. See page 20. Video Stream You can define the following video stream settings from Video > Video Stream: • Image. See page 17. • H.264. See page 17. • MJPEG. See page 17.
AXIS M3024–LVE Network Camera Setting Up the Product Image The default image settings can be configured under Video> Video Stream. Select the Image tab. The following settings are available: • Resolution. Select the default resolution. • Compression. The compression level affects the image quality, bandwidth and file size of saved images; the lower the compression, the higher the image quality with higher bandwidth requirements and larger file sizes. • Rotate image.
AXIS M3024–LVE Network Camera Setting Up the Product • In the Live View page – select the stream profile from the Stream profile drop-down list. For quick setup, use one of the predefined stream profiles. Each predefined profile has a descriptive name, indicating its purpose. If required, the predefined stream profiles can be modified and new customized stream profiles can be created. To create a new profile or modify an existing profile, go to Setup > Video > Stream Profiles.
AXIS M3024–LVE Network Camera Setting Up the Product If using automatic Exposure control, set the IR cut filter to Auto to automatically switch between On and Off according to the lighting conditions. The Day/Night shift level bar helps determine when the camera will shift from day mode to night mode. Normally, the camera automatically changes mode from day to night when very dark (level 100 in the slider). By setting Day/Night shift level to a lower value, the camera will change to night mode earlier.
AXIS M3024–LVE Network Camera Setting Up the Product 2. To include an overlay image, select Include overlay image at the coordinates. The overlay image must first be uploaded to the Axis product, see Overlay Image. 3. To include date and time, select Include date and Include time. 4. To include a text string, select Include text and enter the text in the field. Modifiers can be used, see File Naming & Date/Time Formats in the online help . 5. Define text overlay characteristics in the relevant fields. 6.
AXIS M3024–LVE Network Camera Live View Config Live View Config You can customize the Live View page and alter it to suit your requirements. It is possible to define the following features of the Live View page. • Stream Profile. See page 17. • Default Viewer for Browser. See page 21. • Viewer Settings. See page 22. • Action Buttons. These are the buttons described in Controls on the Live View Page, on page 9 . • User Defined Links. See page 22. • Output Buttons. See page 22.
AXIS M3024–LVE Network Camera Live View Config Browser Viewer Description Windows Internet Explorer AMC Recommended viewer in Internet Explorer (H.264/Motion JPEG). QuickTime H.264. Java applet A slower imaging alternative to AMC (Motion JPEG). Requires one of the following installed on the client: • JVM (J2SE) 1.4.2 or higher. • JRE (J2SE) 5.0 or higher. Still image Displays still images only. Click the Refresh button in your browser to view a new image.
AXIS M3024–LVE Network Camera Live View Config - Pulse activates the output for a defined period of time. The pulse time can be set from 1/100 second to 60 seconds. - Active/Inactive displays two buttons, one or each action. To configure the active and inactive states, go to System Options > Ports & Devices > I/O Ports and set the port’s Normal state. For more information about I/O ports, see I/O Ports, on page 45.
AXIS M3024–LVE Network Camera PTZ (Pan Tilt Zoom) PTZ (Pan Tilt Zoom) The PTZ menu is available if digital PTZ (pan, tilt and zoom) is enabled in the selected view area. For more information on view areas, see View Area, on page 19. Preset Positions A preset position is a predefined view that can be used to quickly steer the camera to a specific location. Preset positions can be accessed in several ways: • By selecting the preset from the Source drop-down list in the Live View Page.
AXIS M3024–LVE Network Camera PTZ (Pan Tilt Zoom) Note Disabling PTZ controls will not affect preset positions. For example, if the tilt control is disabled, the product can still move to preset positions that require a tilt movement.
AXIS M3024–LVE Network Camera Detectors Detectors Camera Tampering Camera Tampering can generate an alarm whenever the camera is repositioned, or when the lens is covered, sprayed or severely defocused. To send an alarm, for example an email, an action rule must be set up. To configure tampering: 1. Go to Detectors > Camera Tampering. 2. Set the Minimum duration, that is, the time that must elapse before an alarm is generated. This can help prevent false alarms for known conditions that affect the image. 3.
AXIS M3024–LVE Network Camera Detectors Note Using the motion detection feature may decrease the product’s overall performance. Set Up Motion Detection Windows To set up a motion detection Include Window, follow these instructions: 1. Go to Detectors > Motion Detection. 2. Select the Configure Included Windows option and click New. Select the new window in the list of windows and enter a descriptive name. 3.
AXIS M3024–LVE Network Camera Detectors Low level (0%) Even very small objects trigger motion detection. An object that appears in the window triggers motion detection only for a very short time before it is considered as non-moving. Only very bright objects on a dark background trigger motion detection.
AXIS M3024–LVE Network Camera Applications Applications Third party applications can be uploaded to and installed on the Axis product. Applications add functionality to the product, for example video analytics and intelligent video capabilities such as recognition, tracking, detection and counting. For information about available applications, downloads, trials and licenses, go to www.axis.com/applications Note • It is recommended to run one application at a time.
AXIS M3024–LVE Network Camera Applications If the Axis product is reset to factory default, installed applications and their settings are removed. For information about factory default, see Reset to Factory Default Settings.
AXIS M3024–LVE Network Camera Events Events The Axis product can be configured to perform actions when different events occur, for example, start a recording when motion is detected. The set of conditions that defines how and when the action is triggered is called an Action Rule. Available Action Rule triggers and conditions include: • Applications — use installed applications to trigger the rule, see Applications, on page 29.
AXIS M3024–LVE Network Camera Events Available actions include: • IR light — activate/de-activate IR light. • Day/Night Vision Mode — set day mode (IR cut filter on) or night mode (IR cut filter off). • Output Port — activate an I/O port to control an external device. • PTZ Control - Preset Position — go to a preset position. • Record Video — record video to a selected storage. • Send Images — send images to a recipient. • Send Notifications — send a notification message to a recipient.
AXIS M3024–LVE Network Camera Events Recipients Recipients receive media files and notification messages. The following recipients are available: Recipient Use with action Email Send Images Send Notification FTP Send Images HTTP Send Images Send Notification Network Share Send Images TCP Send Notification Note A network share can also be used as a storage device for recorded video.
AXIS M3024–LVE Network Camera Events 3. Click OK. To use the recurrence in an Action Rule, first select Time from the Trigger drop-down list in the Action Rule Setup page and then select the recurrence from the second drop-down list. To modify or remove recurrences, select the recurrence in the Recurrences List and click Modify or Remove.
AXIS M3024–LVE Network Camera Recordings Recordings The Axis product can be configured to record video continuously or according to an action rule: • To start a continuous recording, see page 35. • To set up action rules, see page 32. • To access recordings, see Recording List, on page 35. • To configure camera controlled storage, see Storage, on page 44. Recording List Recorded videos are listed on the Recordings > List page.
AXIS M3024–LVE Network Camera Languages Languages Multiple languages can be installed in the Axis product. All web pages including the online help will be displayed in the selected language. To switch languages, go to Setup > Languages and first upload the new language file. Browse and locate the file and click the Upload Language button. Select the new language from the list and click Save.
AXIS M3024–LVE Network Camera System Options System Options Security Users User access control is enabled by default and can be configured under System Options > Security > Users. An administrator can set up other users by giving them user names and passwords. It is also possible to allow anonymous viewer login, which means that anybody may access the Live View page.
AXIS M3024–LVE Network Camera System Options IEEE 802.1X IEEE 802.1X is a standard for port-based Network Admission Control providing secure authentication of wired and wireless network devices. IEEE 802.1X is based on EAP (Extensible Authentication Protocol). To access a network protected by IEEE 802.1X, devices must authenticate themselves.
AXIS M3024–LVE Network Camera System Options If using a host name for the NTP server, a DNS server must be configured. See DNS Configuration, on page 41. • Set manually allows you to manually set date and time. If using an NTP server, select your Time zone from the drop-down list. If required, check Automatically adjust for daylight saving time changes. The Date & Time Format Used in Images is the date and time format displayed as a text overlay in the video stream.
AXIS M3024–LVE Network Camera System Options Linux/Unix syntax arp -s temp ping -l 408 Linux/Unix example arp -s 192.168.0.125 00:40:8c:18:10:00 temp ping -l 408 192.168.0.125 Windows syntax (this may require that you run the command prompt as an administrator) arp -s ping -l 408 -t Windows example (this may require that you run the command prompt as an administrator) arp -s 192.168.0.
AXIS M3024–LVE Network Camera System Options Advanced TCP/IP Settings DNS Configuration DNS (Domain Name Service) provides the translation of host names to IP addresses. The DNS settings are configured under System Options > Network > TCP/IP > Advanced. Select Obtain DNS server address via DHCP to use the DNS settings provided by the DHCP server.
AXIS M3024–LVE Network Camera System Options NAT traversal (port mapping) for IPv4 A network router allows devices on a private network (LAN) to share a single connection to the Internet. This is done by forwarding network traffic from the private network to the “outside”, that is, the Internet. Security on the private network (LAN) is increased since most routers are pre-configured to stop attempts to access the private network (LAN) from the public network (Internet).
AXIS M3024–LVE Network Camera System Options QoS (Quality of Service) QoS (Quality of Service) guarantees a certain level of a specified resource to selected traffic on a network. A QoS-aware network prioritizes network traffic and provides a greater network reliability by controlling the amount of bandwidth an application may use. The QoS settings are configured under System Options > Network > QoS.
AXIS M3024–LVE Network Camera System Options RTP/H.264 The RTP port range and multicast settings are configured under System Options > Network > RTP. The RTP port range defines the range of ports from which the video ports are automatically selected. For multicast streams, only certain IP addresses and port numbers should be used. Select Always Multicast Video to start multicast streaming without opening an RTSP session. Bonjour The Axis product includes support for Bonjour.
AXIS M3024–LVE Network Camera System Options Network Share Network share allows you to add network storage such as a NAS (Network Attached Storage) or any server that uses CIFS (Common Internet File System) and use them for storage of recordings. To add a network share: 1. Go to System Options > Storage. 2. Click Network Share. 3. Enter the IP address, DNS or Bonjour name to the host server in the Host field. 4. Enter the name of the share in the Share field. Sub folders cannot be used. 5.
AXIS M3024–LVE Network Camera System Options Click Default to reset all settings, including the IP address, to the factory default values. This button should be used with caution. The Axis product can also be reset to factory default using the control button, see Reset to Factory Default Settings, on page 47. To identify the product or test the Status LED, click Flash LED under Identify and specify the duration in seconds, minutes or hours.
AXIS M3024–LVE Network Camera System Options Axis strongly recommends that you do not use this function unless you understand the consequences. Axis Support does not provide assistance for problems with customized scripts. To open the Script Editor, go to System Options > Advanced > Scripting. If a script causes problems, reset the product to its factory default settings, see page 47. For more information, see www.axis.
AXIS M3024–LVE Network Camera Troubleshooting Troubleshooting Checking the Firmware Firmware is software that determines the functionality of network devices. One of your first actions when troubleshooting a problem should be to check the current firmware version. The latest version may contain a correction that fixes your particular problem. The current firmware version in the Axis product is displayed in the page Setup > Basic Setup and in Setup > About.
AXIS M3024–LVE Network Camera Troubleshooting arp -s temp ping -l 408 In Windows, type the following from a command/DOS prompt (this may require that you run the command prompt as an administrator): arp -s ping -l 408 -t 2. If the product does not reply in 30 seconds, restart it and wait for a reply. Press CTRL+C to stop Ping. 3. Open a browser and type in the product’s IP address.
AXIS M3024–LVE Network Camera Troubleshooting The IP address has been changed by DHCP IP addresses obtained from a DHCP server are dynamic and may change. If the IP address has been changed, use AXIS IP Utility or AXIS Camera Management to located the product on the network. Identify the product using its model or serial number, or by the DNS name (if the name has been configured). If required, a static IP address can be assigned manually.
AXIS M3024–LVE Network Camera Troubleshooting Lower frame rate than expected See Performance Considerations, on page 56. Reduce the number of applications running on the client computer. Limit the number of simultaneous viewers. Check with the network administrator that there is enough bandwidth available. Check in the AMC Control Panel (H.264 tag) that video processing is NOT set to Decode only key frames. Lower the image resolution.
AXIS M3024–LVE Network Camera Troubleshooting ‘Error reading video Stream’ message in browser when using the Java applet • An installed application, such as Axis Video Motion Detection 2.1 will always use a stream, regardless of whether it is used or not. The camera can deliver more than four simultaneous streams provided the configuration of any additional stream is identical to any of the four first streams.
AXIS M3024–LVE Network Camera Technical Specifications Technical Specifications Function/group Item Specifications Camera Model AXIS M3024-LVE: 1MP/HDTV 720p, IR illumination Image sensor 1/4” progressive scan RGB CMOS Lens M12 mount, fixed iris, megapixel resolution, IR corrected 2.8 mm, F2.0, horizontal angle of view: 80°, vertical angle of view: 50°, diagonal angle of view: 89° Day and night Automatically removable infrared-cut filter Minimum illumination Color: 0.8 - 100000 lux, F2.
AXIS M3024–LVE Network Camera Technical Specifications Function/group General Item Specifications Video access from web browser Camera live view Video recording to file (ASF) Customizable HTML pages Windows Vista, XP, Windows 7, and Server 2008 DirectX 9c or higher For other operating systems and browers see www.axis.
AXIS M3024–LVE Network Camera Technical Specifications Connectors I/O terminal connector 4–pin terminal block for: • Digital Input • Digital Output • Auxiliary power and ground (GND) Function Pin Notes GND 1 Ground 12V DC Power 2 Can be used to power auxiliary equipment. Note: This pin can only be used as power out. Max load = 15 mA Digital Input 3 Connect to GND to activate, or leave floating (unconnected) to deactivate.
AXIS M3024–LVE Network Camera Technical Specifications Performance Considerations When settings up your system, it is important to consider how various settings and situations will affect performance. Some factors affect the amount of bandwidth (the bit rate) required, others can affect the frame rate, and some affect both. If the load on the CPU reaches its maximum, this will also affect the frame rate.
User Manual AXIS M3024–LVE Network Camera © Axis Communications AB, 2013 Ver. M1.22 Date: June 2013 Part No.
