AXIS M5014 PTZ Dome Network Camera User Manual
About this document This manual is intended for administrators and users of the AXIS M5014 PTZ Dome Network Camera, and is applicable to firmware 5.50 and later. It includes instructions for using and managing the product on your network. Previous experience of networking will be of use when using this product. Some knowledge of UNIX or Linux-based systems may also be beneficial, for developing shell scripts and applications. Later version of this document will be posted to the Axis website, as required.
Korea 이 기기는 업무용(A급) 전자파적합기기로서 판매자 또는 사 용자는 이 점을 주의하시기 바라며, 가정외의 지역에서 사용 하는 것을 목적으로 합니다. 적절히 접지된 STP (shielded twisted pair) 케이블을 사용하여 제품을 연결 하십시오. Safety This product complies with IEC/EN 60950-1, Safety of Information Technology Equipment. If its connecting cables are routed outdoors, the product shall be grounded either through a shielded network cable (STP) or other appropriate method. Battery The Axis product uses a 3.
AXIS M5014 PTZ Dome Network Camera Safety Information Safety Information Hazard Levels DANGER Indicates a hazardous situation which, if not avoided, will result in death or serious injury. WARNING Indicates a hazardous situation which, if not avoided, could result in death or serious injury. CAUTION Indicates a hazardous situation which, if not avoided, could result in minor or moderate injury. NOTICE TICE NO Indicates a situation which, if not avoided, could result in damage to property.
AXIS M5014 PTZ Dome Network Camera Table of Contents Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Hazard Levels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Other Message Levels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Hardware Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Connectors and Buttons . . .
AXIS M5014 PTZ Dome Network Camera Table of Contents Emergency Recovery Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Symptoms, Possible Causes and Remedial Actions . . . . . . . . . . . . . . . . . . . . . Technical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Performance Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
AXIS M5014 PTZ Dome Network Camera Hardware Overview Hardware Overview 2 MEM ORY CAR D 3 4 1 5 1 2 3 4 5 6 6 Control button SD card (microSDHC) slot Part number (P/N) & Serial number (S/N) Network connector (PoE) Status LED indicator Microphone (not applicable for -V-models) Connectors and Buttons For technical specifications, see page 54. Network Connector RJ45 Ethernet connector with Power over Ethernet (PoE).
AXIS M5014 PTZ Dome Network Camera Hardware Overview NOTICE TICE NO The product shall be connected using a shielded network cable (STP). All cables connecting the product to the network shall be intended for their specific use. Make sure that the network devices are installed in accordance with the manufacturer’s instructions. For information about regulatory requirements, see Electromagnetic Compatibility (EMC) on page 2 . SD Card Slot NOTICE TICE NO • Risk of damage to SD card.
AXIS M5014 PTZ Dome Network Camera Access the Product Access the Product To install the Axis product, see the Installation Guide supplied with the product. The product can be used with most operating systems and browsers. The recommended browsers are • Internet Explorer® with Windows® • Safari® with OS X® and • ChromeTM or Firefox® with other operating systems. See Technical Specifications on page 54.
AXIS M5014 PTZ Dome Network Camera Access the Product For more information, see NAT traversal (port mapping) for IPv4 on page 43. See also AXIS Internet Dynamic DNS Service at www.axiscam.net For Technical notes on this and other topics, visit the Axis Support web at www.axis.com/techsup Set the Root Password To access the Axis product, you must set the password for the default administrator user root.
AXIS M5014 PTZ Dome Network Camera Access the Product Controls on the Live View Page Select a stream profile for the Live View page from the Stream Profile drop-down list. For information about how to configure stream profiles, see page 18. The Manual Trigger button is used to trigger an action rule from the Live View page. For information about how to configure and enable the button, see Manual Trigger on page 11 . Click Snapshot to save a snapshot of the video image.
AXIS M5014 PTZ Dome Network Camera Access the Product AMC Audio Controls AMC audio buttons control the speakers connected to the client computer. The buttons are only visible when audio is enabled. Speaker button — Click to turn the speakers on or off. Use the slider to control the volume of the speakers. PTZ Controls The Live View page also displays Pan/Tilt/Zoom (PTZ) controls. The administrator can enable/disable controls for specified users under System Options > Security > Users.
AXIS M5014 PTZ Dome Network Camera Media Streams Media Streams The Axis product provides several audio and video stream formats. Your requirements and the properties of your network will determine the type you use. The Live View page in the product provides access to H.264 and Motion JPEG video streams, audio streams and to the list of available stream profiles. Other applications and clients can access video and audio streams directly, without going via the Live View page. How to Stream H.264 H.
AXIS M5014 PTZ Dome Network Camera Media Streams The AMC Control Panel can be used to configure various video and audio settings. Please see the AXIS Media Control User’s Manual for more information. The AMC Control Panel is automatically installed on first use, after which it can be configured. Open the AMC Control Panel from: • Windows Control Panel (from the Start screen or Start menu) • Alternatively, right-click the video image in Internet Explorer and click Settings.
AXIS M5014 PTZ Dome Network Camera Media Streams Note • = IP addess • The Axis product supports QuickTime 6.5.1 and later. • QuickTime may add latency to the video stream. • It may be possible to use other players to view the H.264 stream using the paths above, although Axis does not guarantee this.
AXIS M5014 PTZ Dome Network Camera Set Up the Product Set Up the Product The Axis product can be configured by users with administrator or operator rights. To open the product’s Setup pages, click Setup in the top right-hand corner of the Live View page. • Administrators have unrestricted access to all settings. • Operators have access to all settings except System Options See also the online help .
AXIS M5014 PTZ Dome Network Camera Video and Audio Video and Audio The video and audio settings can be used to optimize video and audio quality. You can configure the following: • Video stream settings. See page 17. • Stream profiles. See page 18. • Camera settings. See page 19. • Audio settings. See page 20. Set Up Video Streams To set up the product’s video streams, go to Video & Audio > Video Stream. The video stream settings are divided into the following tabs: • Image. See page 17. • Audio.
AXIS M5014 PTZ Dome Network Camera Video and Audio H.264 H.264, also known as MPEG-4 Part 10/AVC, is a video compression standard that provides high quality video streams at low bit rates. An H.264 video stream consists of different types of frames such as I-frames and P-frames. An I-frame is a complete image whereas P-frames only contain the differences from previous frames. The H.264 stream settings can be configured from the Video & Audio > Video Stream page. Select the H.264 tab.
AXIS M5014 PTZ Dome Network Camera Video and Audio Camera Settings The Video & Audio > Camera Settings page provides access to advanced image settings for the Axis product. Image Appearance To change Image Appearance go to the menus under Setup > Video & Audio > Camera Settings. Increasing the Color level increases the color saturation. The value 100 gives maximum color saturation and the value 0 gives minimum color saturation.
AXIS M5014 PTZ Dome Network Camera Video and Audio 3. To include a text string, select Include text and enter the text in the field. Modifiers can be used, see File Naming & Date/Time Formats in the online help . 4. Define text overlay characteristics in the relevant fields. 5. Click Save. To modify the date and time format, go to System Options > Date & Time. See Date & Time on page 40.
AXIS M5014 PTZ Dome Network Camera Video and Audio Each stream profile is a separate video stream. To include the audio stream in all stream profiles, go to the audio tab in each stream profile settings page and enable audio. For more information, see Stream Profiles on page 18. Audio Input Note When used in an outdoor enclosure, the internal microphone on this Axis product cannot be used. Use the Input gain to control the volume (dB Full Scale) of the audio input.
AXIS M5014 PTZ Dome Network Camera Configure the Live View Page Configure the Live View Page You can customize the Live View page and alter it to suit your requirements. It is possible to define the following features of the Live View page. • Stream Profile. See page 18. • Default Viewer for Browser. See page 22. • Viewer Settings. See page 22. • Action Buttons. These are the buttons described in Controls on the Live View Page on page 11 . • User Defined Links. See page 23.
AXIS M5014 PTZ Dome Network Camera Configure the Live View Page User Defined Links To display user-defined links in the Live View page, select the Show custom link option, give the link a name and then enter the URL to link to. When defining a web link do not remove the 'http://' from the URL address. Custom links can be used to run scripts or activate external devices connected to the product, or they can link to a web page.
AXIS M5014 PTZ Dome Network Camera PTZ (Pan Tilt Zoom) PTZ (Pan Tilt Zoom) Preset Positions A preset position is a saved view that can be used to quickly steer the camera to a specific position. A preset position consists of the following values: • Pan and tilt positions • Zoom position Access the Preset Positions Preset positions can be accessed in several ways: • By selecting the preset from the Preset positions drop-down list in the Live View Page. • When setting up action rules. See page 30.
AXIS M5014 PTZ Dome Network Camera PTZ (Pan Tilt Zoom) Advanced Limits Define the pan, tilt, zoom and focus limits for the Axis product. Movements to the left and right, up and down, can be restricted to narrow the area under surveillance. See the online help for more information. Controls Advanced PTZ settings can be configured under PTZ > Advanced > Controls. The Panel Shortcut Command Buttons list shows the user-defined buttons that can be accessed from the Live View page’s Ctrl panel.
AXIS M5014 PTZ Dome Network Camera Detectors Detectors Motion Detection Motion detection is used to generate an alarm whenever movement starts or stops in the camera view. Motion detection is configured by defining up to 10 Include and Exclude windows: • Include windows — define areas where motion should be detected • Exclude windows — define areas within an Include window that should be ignored (areas outside Include windows are automatically ignored).
AXIS M5014 PTZ Dome Network Camera Detectors High level (100%) Only very large objects trigger motion detection. An object that appears in the window triggers motion detection for a long time before it is considered as non-moving. Ordinary colored objects on ordinary backgrounds trigger motion detection. A large difference in luminance is required to trigger motion detection. Medium level (50%) Low level (0%) Even very small objects trigger motion detection.
AXIS M5014 PTZ Dome Network Camera Applications Applications Third party applications can be uploaded to and installed on the Axis product. Applications add functionality to the product, for example video analytics and intelligent video capabilities such as recognition, tracking, detection and counting. For information about available applications, downloads, trials and licenses, go to www.axis.com/applications Note • It is recommended to run one application at a time.
AXIS M5014 PTZ Dome Network Camera Applications If the Axis product is reset to factory default, installed applications and their settings are removed. For information about factory default, see Reset to Factory Default Settings.
AXIS M5014 PTZ Dome Network Camera Events Events The Event pages allow you to configure the Axis product to perform actions when different events occur. For example, the product can start a recording or send an email notification when motion is detected. The set of conditions that defines how and when the action is triggered is called an action rule. Convert Event Types to Action Rules If the Axis product is upgraded to firmware version 5.
AXIS M5014 PTZ Dome Network Camera Events For more information, see the online help . Triggers Available action rule triggers and conditions include: • Applications – Use installed applications to trigger the rule. See Applications on page 28. • Detectors • • • • - Audio Detection – Trigger the rule when audio is detected. See Audio Detection on page 27. - Live Stream Accessed – Trigger the rule when any stream is accessed and during edge storage playback.
AXIS M5014 PTZ Dome Network Camera Events - Use Schedule – Trigger the rule according to the selected schedule. See Create Schedules on page 33. Actions Available actions include: • Overlay Text – Display an overlay text. See Use Overlay Text in an Action Rule on page 20. • PTZ Control - Preset Position – Go to a preset position. • Record Video – Record video and audio to a selected storage. To record audio, use AAC audio encoding and make sure that audio is enabled in the selected stream profile.
AXIS M5014 PTZ Dome Network Camera Events HTTP Send Images Send Notification Send Video Clip HTTPS Encrypted file transfer using HyperText Transfer Protocol Secure (HTTPS). Send Images Send Notification Specify login information for the HTTPS server and validate the server’s certificate. If there is a proxy between the Axis product and the HTTPS server, also specify the proxy settings. Send Video Clip Network Share A network share can also be used as a storage device for recorded video.
AXIS M5014 PTZ Dome Network Camera Events 3. Click OK. To use the schedule in an action rule, select the schedule from the Schedule drop-down list in the Action Rule Setup page. Set Up Recurrences Recurrences are used to trigger action rules repeatedly, for example every 5 minutes or every hour. To set up a recurrence: 1. Go to Events > Recurrences and click Add. 2. Enter a descriptive name and recurrence pattern. 3. Click OK.
AXIS M5014 PTZ Dome Network Camera Recordings Recordings The Axis product can be configured to record video continuously or according to an action rule: • To start a continuous recording, see page 35. • To set up action rules, see page 30. • To access recordings, see Recording List on page 35. • To configure camera controlled storage, see Storage on page 46. Recording List Recorded videos are listed on the Recordings > List page.
AXIS M5014 PTZ Dome Network Camera Recordings 5. Click Save to save and start the recording.
AXIS M5014 PTZ Dome Network Camera Languages Languages Multiple languages can be installed in the Axis product. All web pages including the online help will be displayed in the selected language. To switch languages, go to Setup > Languages and first upload the new language file. Browse and locate the file and click the Upload Language button. Select the new language from the list and click Save.
AXIS M5014 PTZ Dome Network Camera System Options System Options Security Users User access control is enabled by default and can be configured under System Options > Security > Users. An administrator can set up other users by giving them user names and passwords. It is also possible to allow anonymous viewer login, which means that anybody may access the Live View page.
AXIS M5014 PTZ Dome Network Camera System Options 2. Select an HTTPS certificate from the list of installed certificates. 3. Optionally, click Ciphers and select the encryption algorithms to use for SSL. 4. Set the HTTPS Connection Policy for the different user groups. 5. Click Save to enable the settings. To access the Axis product via the desired protocol, in the address field in a browser, enter https:// for the HTTPS protocol and http:// for the HTTP protocol.
AXIS M5014 PTZ Dome Network Camera System Options A Server/Client certificate can be self-signed or issued by a Certificate Authority (CA). A self-signed certificate offers limited protection and can be used before a CA-issued certificate has been obtained. To install a self-signed certificate: 1. Go to Setup > System Options > Security > Certificates. 2. Click Create self-signed certificate and provide the requested information. To create and install a CA-signed certificate: 1.
AXIS M5014 PTZ Dome Network Camera System Options Network Basic TCP/IP Settings The Axis product supports IP version 4 and IP version 6. Both versions can be enabled simultaneously, and at least one version must always be enabled. IPv4 Address Configuration By default, the Axis product is set to use IPv4 (IP version 4) and to obtain the IP address automatically via DHCP. The IPv4 settings are configured under System Options > Network > TCP/IP > Basic.
AXIS M5014 PTZ Dome Network Camera System Options ping -l 408 -t Windows example (this may require that you run the command prompt as an administrator) arp -s 192.168.0.125 00-40-8c-18-10-00 ping -l 408 -t 192.168.0.125 4. Check that the network cable is connected and then restart the product by disconnecting and reconnecting power. 5. Close the command prompt when the product responds with Reply from 192.168.0.125:... or similar. 6.
AXIS M5014 PTZ Dome Network Camera System Options Domain name - Enter the domain(s) to search for the host name used by the Axis product. Multiple domains can be separated by semicolons. The host name is always the first part of a fully qualified domain name, for example, myserver is the host name in the fully qualified domain name myserver.mycompany.com where mycompany.com is the domain name. Primary/Secondary DNS server - Enter the IP addresses of the primary and secondary DNS servers.
AXIS M5014 PTZ Dome Network Camera System Options Note • For NAT traversal to work, this must be supported by the router. The router must also support UPnPTM. • In this context, router refers to any network routing device such as a NAT router, Network router, Internet Gateway, Broadband router, Broadband sharing device, or a software such as a firewall. Enable/Disable - When enabled, the Axis product attempts to configure port mapping in a NAT router on your network, using UPnPTM.
AXIS M5014 PTZ Dome Network Camera System Options SNMP The Simple Network Management Protocol (SNMP) allows remote management of network devices. An SNMP community is the group of devices and management station running SNMP. Community names are used to identify groups. To enable and configure SNMP in the Axis product, go to the System Options > Network > SNMP page. Depending on the level of security required, select the version on SNMP to use.
AXIS M5014 PTZ Dome Network Camera System Options Storage SD Card NOTICE TICE NO To prevent data corruption, the SD card should always be unmounted before it is ejected. Note For SD card recommendations see www.axis.com Supports microSD cards with up to 64 GB of storage. For best recording performance, use a microSDHC or microSDXC card with speed class 10.
AXIS M5014 PTZ Dome Network Camera System Options 1. Insert the SD card in the SD card slot. 2. Open the Axis product’s webpages and go to Setup > System Options > Storage. 3. Click SD Card. 4. Click Format and select the desired file system. 5. Click OK to start formatting the card. Network Share Network share allows you to add network storage such as a NAS (network-attached storage). The NAS shall be dedicated for recordings and data from the Axis products connected to the network.
AXIS M5014 PTZ Dome Network Camera System Options • the IEEE 802.1X settings • uploaded applications are kept but must be restarted Click Default to reset all settings, including the IP address, to the factory default values. This button should be used with caution. The Axis product can also be reset to factory default using the control button, see Reset to Factory Default Settings on page 49. To test the product’s PTZ mechanics, click Test under PTZ Status.
AXIS M5014 PTZ Dome Network Camera System Options Advanced Scripting Scripting allows experienced users to customize and use their own scripts. NOTICE TICE NO Improper use may cause unexpected behavior and loss of contact with the Axis product. Axis strongly recommends that you do not use this function unless you understand the consequences. Axis Support does not provide assistance for problems with customized scripts. To open the Script Editor, go to System Options > Advanced > Scripting.
AXIS M5014 PTZ Dome Network Camera Troubleshooting Troubleshooting Check the Firmware Firmware is software that determines the functionality of network devices. One of your first actions when troubleshooting a problem should be to check the current firmware version. The latest version may contain a correction that fixes your particular problem. The current firmware version in the Axis product is displayed in the page Setup > Basic Setup and in Setup > About.
AXIS M5014 PTZ Dome Network Camera Troubleshooting 5. Reinstall the product, referring to the Installation Guide. If the emergency recovery procedure does not get the product up and running again, contact Axis support at www.axis.com/techsup/ Symptoms, Possible Causes and Remedial Actions Problems setting the IP address When using ARP/Ping Try the installation again. The IP address must be set within two minutes after power has been applied to the product. Ensure the Ping length is set to 408.
AXIS M5014 PTZ Dome Network Camera Troubleshooting Problems with streaming H.264 Problems with AXIS Media Control (Internet Explorer only) To enable the updating of video images in Internet Explorer, set the browser to allow ActiveX controls. Also, make sure that AXIS Media Control is installed on your computer. No H.264 displayed in the client Check that the relevant H.264 connection methods and correct interface are enabled in the AMC Control Panel (streaming tab).
AXIS M5014 PTZ Dome Network Camera Troubleshooting No audio Incorrect setup Check the sound card in the computer. Ensure that mute is not selected and that the volume settings are correct. Check that Enable audio support is selected under Setup > System Options > Security > Audio Support. Check that the correct Audio Input source is selected under Setup > Video & Audio > Audio Settings. Poor audio quality Stuttering Reduce the number of listeners and viewers. Decrease image resolution and compression.
AXIS M5014 PTZ Dome Network Camera Technical Specifications Technical Specifications Function/group Item Specifications Camera Models AXIS M5014 Image sensor 1/4'‘ progressive scan RGB CMOS Lens 3.6 mm, F1.8 Horizontal angle of view: 60° Vertical angle of view: 32° Diagonal angle of view: 71° Minimum illumination 1.4 lux, F1.8 Shutter time 1/25000 s to 1/6 s Pan/Tilt/Zoom 25 preset positions. Preset positions can be used at temperatures above 10°C (50°F).
AXIS M5014 PTZ Dome Network Camera Technical Specifications Function/group Item Specifications System Integration Application Programming Interface Open API for software integration, including VAPIX® and AXIS Camera Application Platform from Axis Communications; specifications at www.axis.com ONVIF Profile S, specification at www.onvif.
AXIS M5014 PTZ Dome Network Camera Technical Specifications Function/group Item Specifications Video management software AXIS Camera Companion (included), AXIS Camera Station and video management software from Axis’ Application Development Partners (not included). For more information, see www.axis.
User Manual AXIS M5014 PTZ Dome Network Camera © Axis Communications AB, 2015 Ver. M4.6 Date: March 2015 Part No.
