USER MANUAL AXIS M5014 PTZ Dome Network Camera
About this document This manual is intended for administrators and users of the AXIS M5014 PTZ Dome Network Camera, and is applicable to firmware 5.25 and later. It includes instructions for using and managing the product on your network. Previous experience of networking will be of use when using this product. Some knowledge of UNIX or Linux-based systems may also be beneficial, for developing shell scripts and applications. Later version of this document will be posted to the Axis website, as required.
AXIS M5014 PTZ Dome Network Camera Table of contents Hardware overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . LED indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Accessing the product . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Access from a browser . .
AXIS M5014 PTZ Dome Network Camera Hardware overview Hardware overview 2 3 4 MEM ORY CA RD 1 5 6 1 2 3 4 5 6 Control button SD memory card slot (microSD) Part number (P/N) & Serial number (S/N) Network connector (PoE) Status LED indicator Microphone Connectors Network connector - RJ-45 Ethernet connector. Supports Power over Ethernet (PoE). A shielded network cable (STP) must be used to protect the product against power surges.
AXIS M5014 PTZ Dome Network Camera Hardware overview LED indicators Color Indication Unlit Connection and normal operation Amber Steady during startup. Flashes during firmware upgrade. Amber/red Flashes amber/red if network connection is unavailable or lost. Red Flashes red for firmware upgrade failure. Green Shows steady green for 10 seconds for normal operation after restart.
AXIS M5014 PTZ Dome Network Camera Accessing the product Accessing the product To install the Axis product, refer to the Installation Guide supplied with the product. The product can be used with most operating systems and browsers. The recommended browsers are Internet Explorer with Windows, Safari with Macintosh and Firefox with other operating systems. See Technical Specifications, on page 43.
AXIS M5014 PTZ Dome Network Camera Accessing the product Access from the Internet Once connected, the Axis product is accessible on your local network (LAN). To access the product from the Internet you must configure your network router to allow incoming data traffic to the product. To do this, enable the NAT-traversal feature, which will attempt to automatically configure the router to allow access to the product. This is enabled from Setup > System Options > Network > TCP/IP Advanced.
AXIS M5014 PTZ Dome Network Camera Accessing the product The Live View page If the Axis product has been customized to meet specific requirements, not all the items described below will appear in the Live View page. The following provides an overview of each available button. Controls on the Live View page Click View size to scale the image down to 800 pixels wide or to full scale. Only available in MJPEG.
AXIS M5014 PTZ Dome Network Camera Accessing the product PTZ Controls The Live View page also displays Pan/Tilt/Zoom (PTZ) controls. The administrator can enable/disable controls for specified users under System Options > Security > Users. With the PTZ Control Queue enabled the time each user is in control of the PTZ settings is limited. Click the buttons to request or release control of the PTZ controls. The PTZ Control Queue is set up under PTZ > Control Queue.
AXIS M5014 PTZ Dome Network Camera Media streams Media streams The Axis product provides several image and video stream formats. Your requirements and the properties of your network will determine the type you use. The Live View page in the product provides access to H.264 and Motion JPEG video streams, audio streams and to the list of available stream profiles. Other applications and clients can access video and audio streams directly, without going via the Live View page. How to stream H.
AXIS M5014 PTZ Dome Network Camera Media streams The AMC Control Panel can be used to configure various video and audio settings. Please see the AXIS Media Control User’s Manual for more information. The AMC Control Panel is automatically installed on first use, after which it can be configured. Open the AMC Control Panel from: • Windows Control Panel (from the Start menu) • Alternatively, right-click the video image in Internet Explorer and click Settings.
AXIS M5014 PTZ Dome Network Camera Media streams Note • = IP addess • The Axis product supports QuickTime 6.5.1 and later. • QuickTime adds latency to the video stream (up to 3 seconds). • It may be possible to use other players to view the H.264 stream using the paths above, although Axis does not guarantee this.
AXIS M5014 PTZ Dome Network Camera Setting up the product Setting up the product The Axis product can be configured by users with administrator or operator rights. Click Setup in the top right-hand corner of the Live View page. • Administrators have unrestricted access to all settings. • Operators have access to all settings except System Options See also the online help . Basic Setup Basic Setup provides shortcuts to the settings that should be made before using the Axis product: 1.
AXIS M5014 PTZ Dome Network Camera Video and Audio Video and Audio The video and audio settings can be used to optimize video and audio quality. You can configure the following settings: • Video stream. See page 14. • Stream profiles. See page 15. • Camera settings. See page 15. • Audio settings. See page 16. Video Stream You can define the following video stream settings from Video & Audio > Video Stream: • Image. See page 14. • H.264. See page 15. • MJPEG. See page 15.
AXIS M5014 PTZ Dome Network Camera Video and Audio H.264 The GOV structure describes the composition of the video stream and setting the GOV-length to a higher value saves considerably on bandwidth but may have an adverse effect on image quality. The bit rate can be set as Variable Bit Rate (VBR) or Constant Bit Rate (CBR). VBR adjusts the bit rate according to the image complexity, using up more bandwidth for increased activity in the image, and less for lower activity in the monitored area.
AXIS M5014 PTZ Dome Network Camera Video and Audio Exposure control - These settings is used to adapt to the amount of light used. Automatic is the default settings can be used in most situations. The shutter speed is automatically set to produce optimum image quality. Flicker-free 50 or 60 Hz is used to remove flicker which can be caused by fluorescent and other light sources. The Hold current option locks the current exposure settings.
AXIS M5014 PTZ Dome Network Camera Live View Config Live View Config You can customize the Live View page and alter it to suit your requirements. It is possible to define the following features of the Live View page. • Stream Profile. See page 15. • Default Viewer for Browser. See page 17. • Viewer Settings. See page 18. • Action Buttons. These are the buttons described in Controls on the Live View page, on page 8 . • User Defined Links. See page 18.
AXIS M5014 PTZ Dome Network Camera Live View Config Other browsers Server Push Recommended viewer for other browsers (Motion JPEG). QuickTime H.264 Java applet A slower imaging alternative to Server Push (Motion JPEG only). Still image Displays still images only. Click the Refresh button in your browser to view a new image For more information, please see the online help . Viewer Settings Options for the viewer are configured under Live View Config > Viewer Settings.
AXIS M5014 PTZ Dome Network Camera PTZ (Pan Tilt Zoom) PTZ (Pan Tilt Zoom) Preset positions A preset position is a predefined view that can be used to quickly steer the camera to a specific location. Preset positions can be accessed in several ways: • By selecting the preset from the Preset positions drop-down list in the Live View Page. • When setting up Events. To add a preset position: 1. Go to PTZ > Preset Positions. 2.
AXIS M5014 PTZ Dome Network Camera PTZ (Pan Tilt Zoom) To include the name of the OSDI zone in the overlay text, go to Video & Audio < Video Stream < Overlay Settings. Check the Include text box and enter the modifier #L in the field. For more information about modifiers, see File Naming & Date/Time Formats in the online help . Advanced Limits Define the pan, tilt, zoom and focus limits for the Axis product.
AXIS M5014 PTZ Dome Network Camera Applications Applications Third party applications can be uploaded to and installed on the Axis product. For more information, go to www.axis.com/applications To upload an application, go to Applications > Packages, click Browse to locate the file and then click Upload Package. Click on the uploaded application’s name to open the menu options Settings, License and About. For configuration instructions, please refer to the documentation provided with the application.
AXIS M5014 PTZ Dome Network Camera Events Events Predefined parameters, known as an Event or Event Type, can trigger actions in the Axis product. A common event type is an alarm that causes the product to upload images to an Event Server. Triggered events - are activated by a signal, for example motion detection. Scheduled events - run at preset times, in a repeating pattern on selected weekdays. Actions - refer to what happens when an event occurs.
AXIS M5014 PTZ Dome Network Camera Events Event Types An Event Type describes how and when the Axis product performs certain actions. Example If somebody passes in front of the camera and an event has been configured to detect and respond to motion, the Axis product can record and save images to an FTP server and send a notification email. Images can be sent as email attachments.
AXIS M5014 PTZ Dome Network Camera Events 4. Set the Activation Time parameters (24h clock) for the event. For example, select Recurrence pattern and let the event start on Sundays at 13.00 with a duration of 12 hours. 5. Set the When Activated parameters, that is, define what the product should do when the event is activated. To upload images, select Save stream and enter the required information. See Save stream. 6. Click OK to save the event.
AXIS M5014 PTZ Dome Network Camera Events Set up motion detection To set up a motion detection Include Window, follow these instructions: 1. Go to Events > Motion Detection. 2. Select the Configure Included Windows option and click New. Select the new window in the list of windows and enter a descriptive name. 3. Adjust the size (drag the bottom right-hand corner) and the position (click on the text at the top and drag to the desired position) of the active window (window with red frame). 4.
AXIS M5014 PTZ Dome Network Camera Events Low level (0%) Even very small objects trigger motion detection. An object that appears in the window triggers motion detection only for a very short time before it is considered as non-moving. Only very bright objects on a dark background trigger motion detection.
AXIS M5014 PTZ Dome Network Camera Recordings Recordings If using an SD card, the Axis product can be configured to record video continuously or as a result of a triggered or scheduled event: • To start a continuous recording, see page 28. • To set up triggered and scheduled events, see Events, on page 22. • To access event recordings, see page 27. Event recordings Event recordings made to the product’s SD card (not included) can be accessed from the Recordings > Events page.
AXIS M5014 PTZ Dome Network Camera Recordings Continuous recording If using an SD card, the Axis product can be configured to continuously save video to the card. To prevent the disk from becoming full, it is recommended to enable automatic disk cleanup under System Options > Storage. To start a continuous recording, follow these steps: 1. Go to Recordings > Continuous. 2. Select Enabled. 3. Select a Stream profile to use for continuous recordings. 4. Click Save to save and start the recording.
AXIS M5014 PTZ Dome Network Camera System Options System Options Security Users User access control is enabled by default and can be configured under System Options > Security > Users. An administrator can set up other users by giving them user names and passwords. It is also possible to allow anonymous viewer login, which means that anybody may access the Live View page.
AXIS M5014 PTZ Dome Network Camera System Options To access a network protected by IEEE 802.1X, devices must authenticate themselves. The authentication is performed by a third-party entity called an authentication server, typically a RADIUS server, examples of which are FreeRADIUS and Microsoft Internet Authentication Service.
AXIS M5014 PTZ Dome Network Camera System Options • Synchronize with computer time sets date and time according to the computer’s clock. With this option, date and time are set once and will not be updated automatically. • Synchronize with NTP Server obtains date and time from an NTP server. With this option, date and time settings are updated continuously. For information on NTP settings, see NTP Configuration, on page 32. If using a host name for the NTP server, a DNS server must be configured.
AXIS M5014 PTZ Dome Network Camera System Options AVHS is enabled by default. The settings are configured under System Options > Network > TCP IP > Basic. One-click enabled - Press the product’s control button (see Hardware overview, on page 4 ) to connect to an AVHS service over the Internet. Once registered, Always will be enabled and the Axis product stays connected to the AVHS service.
AXIS M5014 PTZ Dome Network Camera System Options Link-Local IPv4 Address Link-Local Address is enabled by default and assigns the Axis product an additional IP address which can be used to access the product from other hosts on the same segment on the local network. The product can have a Link-Local IP and a static or DHCP-supplied IP address at the same time. This function can be disabled under System Options > Network > TCP/IP > Advanced.
AXIS M5014 PTZ Dome Network Camera System Options Note This FTP server has nothing to do with the product’s ability to transfer images via FTP to other locations and servers. RTSP The RTSP server running in the Axis product allows a connecting client to start an H.264 stream. The RTSP port number can be changed under System Options > Network > TCP/IP > Advanced. The default port is 554. Note H.264 video streams will not be available if the RTSP server is disabled.
AXIS M5014 PTZ Dome Network Camera System Options The following traps are available: • Cold start • Warm start • Link up • Authentication failed SNMP v3 provides encryption and secure passwords. To use traps with SNMP v3, an SNMP v3 management application is required. To use SNMP v3, HTTPS must be enabled, see HTTPS, on page 29. To enable SNMP v3, check the box and provide the initial user password. Note The initial password can only be set once.
AXIS M5014 PTZ Dome Network Camera System Options Maintenance The Axis product provides several maintenance functions. These are available under System Options > Maintenance. Click Restart to perform a correct restart if the Axis product is not behaving as expected. This will not affect any of the current settings. Click Restore to reset most settings to the factory default values.
AXIS M5014 PTZ Dome Network Camera System Options Connection List - Lists all clients that are currently accessing media streams. Crash Report - Generates an archive with debugging information. The report takes several minutes to generate. The log levels for the System Log and the Access Log are set under System Options > Support > Logs & Reports > Configuration. The Access Log can be configured to list all connections to the product (select Critical, Warnings & Info).
AXIS M5014 PTZ Dome Network Camera System Options To open Plain Config, go to System Options > Advanced > Plain Config. Reset to factory default settings This will reset all parameters, including the IP address, to the factory default settings: 1. Disconnect power from the product. 2. Press and hold the Control button and reconnect power (see Hardware overview, on page 4 ). 3. Keep the Control button pressed for about 15 seconds until the Status indicator flashes amber. 4. Release the Control button.
AXIS M5014 PTZ Dome Network Camera Troubleshooting Troubleshooting Checking the firmware Firmware is software that determines the functionality of network devices. One of your first actions when troubleshooting a problem should be to check the current firmware version. The latest version may contain a correction that fixes your particular problem. The current firmware version in the Axis product is displayed in the page Setup > Basic Setup and in Setup > System Options > About.
AXIS M5014 PTZ Dome Network Camera Troubleshooting ping -s 408 In Windows, type the following from a command/DOS prompt: arp -s temp ping -l 408 -t 2. If the product does not reply within a few seconds, restart it and wait for a reply. Press CTRL+C to stop Ping. 3. Open a browser and type in the product’s IP address. In the page that appears, use the Browse button to select the upgrade file to use. Then click Load to restart the upgrade process. 4.
AXIS M5014 PTZ Dome Network Camera Troubleshooting Problems with the H.264 format No H.264 displayed in the client Check that the relevant H.264 connection methods and correct interface are enabled in the AMC Control Panel (streaming tab). See AXIS Media Control (AMC), on page 10. In the AMC Control Panel, select the H.264 tab and click Set to default H.264 decoder. Check that RTSP is enabled under System Options > Network > TCP/IP > Advanced. No multicast H.
AXIS M5014 PTZ Dome Network Camera Troubleshooting Poor performance Poor performance may be caused by heavy network traffic, multiple users accessing the product, low performance clients, use of features such as motion detection and event handling. Poor quality snapshot images Screen incorrectly configured on your computer Configure your screen to show at least 65000 colors, that is, at least 16 bits. Using only 16 or 256 colors will produce dithering artifacts in the image. Browser freezes Netcape 7.
AXIS M5014 PTZ Dome Network Camera Technical Specifications Technical Specifications Function/group Item Specifications Camera Models AXIS M5014 Image sensor 1/4'‘ progressive scan RGB CMOS Lens 3.6 mm, F1.8 Horizontal angle of view: 71 Vertical angle of view: 36 Diagonal angle of view: 89 Minimum illumination Color: 1.4 lux, F1.8 Shutter time 1/25000 s to 1/6 s Pan/Tilt/Zoom 25 preset positions. Preset positions can be used at temperatures above 10°C (50°F).
AXIS M5014 PTZ Dome Network Camera Technical Specifications Function/group Item Specifications System Integration Application Programming Interface Open API for software integration, including VAPIX® and AXIS Camera Application Platform from Axis Communications; specifications available at www.axis.com Includes the ONVIF specification available at www.onvif.
AXIS M5014 PTZ Dome Network Camera Technical Specifications Function/group Item Specifications Video management software (not included) AXIS Camera Station — Video management software for viewing and recording up to 50 cameras See www.axis.
User Manual AXIS M5014 PTZ Dome Network Camera © Axis Communications AB, 2011 Ver. M2.2 Date: April 2011 Part No.
