USER MANUAL AXIS M7014 Video Encoder
About this document This manual is intended for administrators and users of the AXIS M7014 Video Encoder, and is applicable to firmware 5.50 and later. It includes instructions for using and managing the product on your network. Previous experience of networking will be of use when using this product. Some knowledge of UNIX or Linux-based systems may also be beneficial, for developing shell scripts and applications. Later versions of this document will be posted to the Axis website, as required.
The battery should not be replaced unless required, but if the battery does need replacing, contact Axis support at www.axis.com/techsup/ for assistance. WARNING • Risk of explosion if the battery is incorrectly replaced. • Replace only with an identical battery or a battery which is recommended by Axis. • Dispose of used batteries according to local regulations or the battery manufacturer's instructions.
AXIS M7014 Video Encoder Table of Contents Hardware Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Connectors and Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . LED Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Accessing the Product . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Access from a Browser . . . . . . . . . . .
AXIS M7014 Video Encoder Hardware Overview Hardware Overview 1 2 4 5 6 7 8 3 1. 2. 3. 4. 5. 6. 7. 8. Mounting holes Video input connectors LED indicators for power, status and network SD memory card slot (microSD) RS-485/RS-422 connector Control button Power connector Nework connector (PoE) Connectors and Buttons For technical specifications, see page 49. BNC Connector Each video input is terminated using a coax/BNC connector.
AXIS M7014 Video Encoder Hardware Overview SD Card Slot An SD card (not included) can be used for local recording with removable storage. For more information, see Technical Specifications. NOTICE To prevent corruption of recordings, the SD card should be unmounted before removal. To unmount, go to Setup > System Options > Storage > SD Card and click Unmount. Control Button The control button is used for: • Resetting the product to factory default settings. See page 44.
AXIS M7014 Video Encoder Accessing the Product Accessing the Product To install the Axis product, refer to the Installation Guide supplied with the product. The product can be used with most operating systems and browsers. The recommended browsers are Internet Explorer with Windows, Safari with Macintosh and Firefox with other operating systems. See Technical Specifications, on page 49. To view streaming video in Internet Explorer, allow installation of AXIS Media Control (AMC) when prompted.
AXIS M7014 Video Encoder Accessing the Product Access from the Internet Once connected, the Axis product is accessible on your local network (LAN). To access the product from the Internet you must configure your network router to allow incoming data traffic to the product. To do this, enable the NAT-traversal feature, which will attempt to automatically configure the router to allow access to the product. This is enabled from Setup > System Options > Network > TCP/IP Advanced.
AXIS M7014 Video Encoder Accessing the Product 2. Enter a password and then re-enter it to confirm the spelling. 3. Click OK. The password has now been configured. The Live View Page The controls and layout of the Live View page may have been customized to meet specific installation requirements and user preferences. Consequently, some of the examples and functions featured here may differ from those displayed in your own Live View page. The following provides an overview of each available control.
AXIS M7014 Video Encoder Accessing the Product Click the Ctrl panel button to open the PTZ control panel which provides additional PTZ controls. User-defined buttons can also appear in the Control panel. See Controls, on page 23. Select the video channel or a PTZ preset position to steer the camera view to the saved position. See Preset Positions, on page 22. Pan and Tilt bars – Use the arrows to pan and tilt the camera view, or click on a position on the bar to steer the camera view to that position.
AXIS M7014 Video Encoder Media Streams Media Streams The Axis product provides several video stream formats. Your requirements and the properties of your network will determine the type you use. The Live View page in the product provides access to H.264 and Motion JPEG video streams, and to the list of available stream profiles. Other applications and clients can access video streams directly, without going via the Live View page. How to Stream H.264 The video compression standard H.
AXIS M7014 Video Encoder Media Streams The AMC Control Panel can be used to configure various video settings. Please see the AXIS Media Control User’s Manual for more information. The AMC Control Panel is automatically installed on first use, after which it can be configured. Open the AMC Control Panel from: • Windows Control Panel (from the Start menu) • Alternatively, right-click the video image in Internet Explorer and click Settings.
AXIS M7014 Video Encoder Media Streams Note • = IP addess • The Axis product supports QuickTime 6.5.1 and later. • QuickTime adds latency to the video stream. • It may be possible to use other players to view the H.264 stream using the paths above, although Axis does not guarantee this.
AXIS M7014 Video Encoder Setting Up the Product Setting Up the Product The Axis product can be configured by users with administrator or operator rights. To open the product’s Setup pages, click Setup in the top right-hand corner of the Live View page. • Administrators have unrestricted access to all settings. • Operators have access to all settings except System Options See also the online help .
AXIS M7014 Video Encoder Video Video It is possible to configure the following video features in your Axis product: • Video stream. See page 15. • Stream profiles. See page 17. • Camera settings. See page 17. • Overlay image. See page 18. • Privacy mask. See page 19. Video Stream You can define the following video stream settings from Video > Video Stream: • Image. See page 16. • H.264. See page 16. • MJPEG. See page 16.
AXIS M7014 Video Encoder Video • Video > Video Stream. Under Preview, click Open and select the Show pixel counter option to enable the rectangle in the image. Use the mouse to move and resize the rectangle, or enter the number of pixels in the Width and Height fields and click Apply. • The Live View page in Internet Explorer in Windows. Right-click in the image and select Pixel counter. Use the mouse to move and resize the rectangle.
AXIS M7014 Video Encoder Video Stream Profiles A stream profile is a set of predefined stream settings including resolution, compression, frame rate and overlay settings. Stream profiles can be used: • When setting up recording using action rules. See Events, on page 28. • When setting up continuous recording. See Continuous Recording, on page 32. • In the Live View page – select the stream profile from the Stream profile drop-down list. For quick setup, use one of the predefined stream profiles.
AXIS M7014 Video Encoder Video Overlay Overlays are used to provide extra information, for example for forensic video analysis or during product installation and configuration. Overlays are superimposed over the video stream. An overlay text can display the current date and time, or a text string. When using a text string, modifiers can be used to display information such as the current bit rate or the current frame rate.
AXIS M7014 Video Encoder Video Using Overlay Text in an Action Rule Action rules, see page 28, can display an overlay text when the rule is triggered. The text can be used to provide information for forensic video analysis, notify surveillance operators or validate triggers and actions during product installation and configuration. To display overlay text when an action rule is triggered, the modifier #D should be used as described below.
AXIS M7014 Video Encoder Live View Config Live View Config You can customize the Live View page and alter it to suit your requirements. It is possible to define the following features of the Live View page. • Stream Profile. See page 17. • Default Viewer for Browser. See page 21. • Viewer Settings. See page 21. • Action Buttons. These are the buttons described in Controls on the Live View Page, on page 9 . • User Defined Links. See page 21.
AXIS M7014 Video Encoder Live View Config Default Viewer for Browsers From Live View Config > Default Viewer select the default method for viewing video images in your browser. The product attempts to show the video images in the selected video format and viewer. If this is not possible, the product overrides the settings and selects the best available combination. Browser Viewer Description Windows Internet Explorer AMC Recommended viewer in Internet Explorer (H.264/Motion JPEG). QuickTime H.264.
AXIS M7014 Video Encoder PTZ (Pan Tilt Zoom) PTZ (Pan Tilt Zoom) The PTZ menu is available if a PTZ driver has been uploaded. See Installing a PTZ driver, on page 24. Preset Positions A preset position is a predefined view that can be used to quickly steer the camera to a specific location. Preset positions can be accessed in several ways: • By selecting the preset from the Preset positions drop-down list in the Live View Page. • When setting up action rules. See page 28. • When setting up Guard Tour.
AXIS M7014 Video Encoder PTZ (Pan Tilt Zoom) Guard Tour A guard tour displays the video stream from different preset positions, one-by-one, in a predetermined order or at random and for configurable time periods. The enabled guard tour will keep running after the user has logged off or closed the browser. To add a guard tour: 1. Go to PTZ > Guard Tour and click Add. 2. Enter a descriptive name. 3. Specify the pause length between runs. 4. Select an available preset position and click Apply. 5.
AXIS M7014 Video Encoder PTZ (Pan Tilt Zoom) Deselect the options under Enable/Disable controls to disable the pan, tilt, zoom, focus and iris controls. Note Disabling PTZ controls will not affect preset positions. For example, if the tilt control is disabled, the product can still move to preset positions that require a tilt movement. Installing a PTZ driver This Axis product supports several PTZ devices. Please see www.axis.com for a complete list of supported devices, and to obtain the correct driver.
AXIS M7014 Video Encoder Detectors Detectors Camera Tampering Camera Tampering can generate an alarm whenever the camera is repositioned, or when the lens is covered, sprayed or severely defocused. To send an alarm, for example an email, an action rule must be set up. To configure tampering: 1. Go to Detectors > Camera Tampering. 2. Set the Minimum duration, that is, the time that must elapse before an alarm is generated. This can help prevent false alarms for known conditions that affect the image. 3.
AXIS M7014 Video Encoder Detectors Note • Using the motion detection feature may decrease the product’s overall performance. • The position of the Motion Detection Window is relative to the orientation of the Camera. Changing the orientation of the camera will also change the position of the Motion Detection Window. Set Up Motion Detection Windows To set up a motion detection Include Window, follow these instructions: 1. Go to Detectors > Motion Detection. 2.
AXIS M7014 Video Encoder Detectors A large difference in luminance is required to trigger motion detection. Medium level (50%) Low level (0%) Even very small objects trigger motion detection. An object that appears in the window triggers motion detection only for a very short time before it is considered as non-moving. Only very bright objects on a dark background trigger motion detection.
AXIS M7014 Video Encoder Events Events The Axis product can be configured to perform actions when different events occur, for example, start a recording when motion is detected. The set of conditions that defines how and when the action is triggered is called an Action Rule. Available Action Rule triggers and conditions include: • • • • • Detectors - Live Stream Accessed — trigger the rule when any stream is accessed and during edge storage playback. This can for example be used to send notifications.
AXIS M7014 Video Encoder Events - Use Schedule — trigger the rule according to the selected schedule, see Schedules, on page 31. Available actions include: • Overlay Text — display an overlay text, see Using Overlay Text in an Action Rule, on page 19. • PTZ Control - Preset Position — go to a preset position. - Guard Tour — start a guard tour, see Guard Tour, on page 23. • Record Video — record video to a selected storage. • Send Images — send images to a recipient.
AXIS M7014 Video Encoder Events Recipients Recipients receive media files and notification messages. The following recipients are available: Recipient Use with action Email1 Send Images Send Notification Send Video Clip FTP Send Images Send Video Clip HTTP Send Images Send Notification Send Video Clip HTTPS Send Images Send Notification Send Video Clip Network Share2 Send Images Send Video Clip TCP 1. 2.
AXIS M7014 Video Encoder Events 2. Enter a Name and select Email from the Type list. 3. Enter the email addresses to send emails to in the To field. Use commas to separate multiple addresses. 4. Select the email provider from the Provider list. 5. Enter the user ID and password for the email account. 6. Click Test to send a test email. To set up an email recipient using for example a corporate email server, follow the instructions above but select User defined as Provider.
AXIS M7014 Video Encoder Recordings Recordings The Axis product can be configured to record video continuously or according to an action rule: • To start a continuous recording, see page 32. • To set up action rules, see page 29. • To access recordings, see Recording List, on page 32. • To configure camera controlled storage, see Storage, on page 41. Recording List Recorded videos are listed on the Recordings > List page.
AXIS M7014 Video Encoder Languages Languages Multiple languages can be installed in the Axis product. All web pages including the online help will be displayed in the selected language. To switch languages, go to Setup > Languages and first upload the new language file. Browse and locate the file and click the Upload Language button. Select the new language from the list and click Save.
AXIS M7014 Video Encoder System Options System Options Security Users User access control is enabled by default and can be configured under System Options > Security > Users. An administrator can set up other users by giving them user names and passwords. It is also possible to allow anonymous viewer login, which means that anybody may access the Live View page.
AXIS M7014 Video Encoder System Options 2. Select an HTTPS certificate from the list of installed certificates. 3. Optionally, click Ciphers and select the encryption algorithms to use for SSL. 4. Set the HTTPS Connection Policy for the different user groups. 5. Click Save to enable the settings. To access the Axis product via the desired protocol, enter https:// or http:// in the address field in a browser. The HTTPS port can be changed on the System Options > Network > TCP/IP > Advanced page. IEEE 802.
AXIS M7014 Video Encoder System Options To install a self-signed certificate: 1. Go to System Options > Security > Certificates. 2. Click Create self-signed certificate and provide the requested information. To create and install a CA-signed certificate: 1. Create a self-signed certificate as described above. 2. Go to System Options > Security > Certificates. 3. Click Create certificate signing request and provide the requested information. 4.
AXIS M7014 Video Encoder System Options IPv4 Address Configuration By default, the Axis product is set to use IPv4 (IP version 4) and to obtain the IP address automatically via DHCP. The IPv4 settings are configured under System Options > Network > TCP/IP > Basic. DHCP (Dynamic Host Configuration Protocol) allows network administrators to centrally manage and automate the assignment of IP addresses.
AXIS M7014 Video Encoder System Options Advanced TCP/IP Settings DNS Configuration DNS (Domain Name Service) provides the translation of host names to IP addresses. The DNS settings are configured under System Options > Network > TCP/IP > Advanced. Select Obtain DNS server address via DHCP to use the DNS settings provided by the DHCP server.
AXIS M7014 Video Encoder System Options NAT traversal (port mapping) for IPv4 A network router allows devices on a private network (LAN) to share a single connection to the Internet. This is done by forwarding network traffic from the private network to the “outside”, that is, the Internet. Security on the private network (LAN) is increased since most routers are pre-configured to stop attempts to access the private network (LAN) from the public network (Internet).
AXIS M7014 Video Encoder System Options QoS (Quality of Service) QoS (Quality of Service) guarantees a certain level of a specified resource to selected traffic on a network. A QoS-aware network prioritizes network traffic and provides a greater network reliability by controlling the amount of bandwidth an application may use. The QoS settings are configured under System Options > Network > QoS.
AXIS M7014 Video Encoder System Options Bonjour The Axis product includes support for Bonjour. Bonjour is enabled by default and the product is automatically detected by operating systems and clients that support this protocol. Bonjour can be disabled under System Options > Network > Bonjour. Storage SD Card The Axis product supports SD cards with up to 64 GB of storage. For best recording performance, use an SDHC or SDXC card with speed class 10.
AXIS M7014 Video Encoder System Options To add a network share: 1. Go to System Options > Storage. 2. Click Network Share. 3. Enter the IP address, DNS or Bonjour name to the host server in the Host field. 4. Enter the name of the share in the Share field. Sub folders cannot be used. 5. If required, select The share requires login and enter the user name and password. 6. Click Connect. To clear all recordings and data from the Axis product’s folder on the designated share, click Clear under Storage Tools.
AXIS M7014 Video Encoder System Options Logs & Reports The System Options > Support > Logs & Reports page generates logs and reports useful for system analysis and troubleshooting. If contacting Axis Support, please provide a valid Server Report with your query. System Log - Provides information about system events. Access Log - Lists all failed attempts to access the product. The Access Log can also be configured to list all connections to the product (see below).
AXIS M7014 Video Encoder System Options Reset to Factory Default Settings Important Reset to factory default should be used with caution. A reset to factory default will reset all settings, including the IP address, to the factory default values. Note The installation and management software tools are available on the CD supplied with the product and from the support pages on www.axis.com/techsup To reset the product to the factory default settings: 1. Disconnect power from the product. 2.
AXIS M7014 Video Encoder Troubleshooting Troubleshooting Checking the Firmware Firmware is software that determines the functionality of network devices. One of your first actions when troubleshooting a problem should be to check the current firmware version. The latest version may contain a correction that fixes your particular problem. The current firmware version in the Axis product is displayed in the page Setup > Basic Setup and in Setup > About.
AXIS M7014 Video Encoder Troubleshooting 1. In UNIX/Linux, type the following from the command line: arp -s temp ping -l 408 In Windows, type the following from a command/DOS prompt (this may require that you run the command prompt as an administrator): arp -s ping -l 408 -t 2. If the product does not reply in 30 seconds, restart it and wait for a reply. Press CTRL+C to stop Ping. 3.
AXIS M7014 Video Encoder Troubleshooting The IP address has been changed by DHCP IP addresses obtained from a DHCP server are dynamic and may change. If the IP address has been changed, use AXIS IP Utility or AXIS Camera Management to locate the product on the network. Identify the product using its model or serial number, or by the DNS name (if the name has been configured). If required, a static IP address can be assigned manually.
AXIS M7014 Video Encoder Troubleshooting Lower frame rate than expected See Performance Considerations, on page 51. Reduce the number of applications running on the client computer. Limit the number of simultaneous viewers. Check with the network administrator that there is enough bandwidth available. Check in the AMC Control Panel (H.264 tag) that video processing is NOT set to Decode only key frames. Lower the image resolution.
AXIS M7014 Video Encoder Technical Specifications Technical Specifications Video Encoder Video Network System Integration Item Specifications Model AXIS M7014 (4 channels) Pan/Tilt/Zoom Wide range of analog PTZ cameras supported (drivers available for download at www.axis.com) 100 presets/camera, guard tour, PTZ control queue Supports Windows compatible joysticks Video compression H.
AXIS M7014 Video Encoder Technical Specifications General Casing Standalone Processor, memory ARTPEC-4, 512 MB RAM, 128 MB Flash Power 8-20 V DC, max 7W; Power over Ethernet IEEE 802.
AXIS M7014 Video Encoder Technical Specifications RS-485/422 Connector Two 2-pin terminal blocks for RS485/RS422 serial interface.
User Manual AXIS M7014 Video Encoder © Axis Communications AB, 2013 Ver. M3.2 Date: October 2013 Part No.
