User`s manual

AXIS M7014
Troubleshooting
Missing images in uploads This can o ccur when tr ying to use a larger image buffe r than is a ctually available. Try loweri n g
the frame rate or the upload period.
Slow image update Configuring pre -buffe rs , m oti on de t ectio n , high-resolution images or high frame rates will affect
the performance of the Axis product.
Poor performance Poor performance may be caused by heavy network traffic, multiple users accessing the product,
low performance clients, use of features s uch as motion detection, event handling or uploaded
applications.
Poor quality snapshot images
Screen incorrectly
configured on your computer
Configure your screen to show at least 65000 colors, that is, at least 16 bits. Using only 16 or 256
colors will produce dithering artifacts in the image.
Overlay image is not displayed
Incorrect size or l ocation of
overlay image
The overlay ima ge may have be en positioned incorrectly or may be too large. Se e
Overlay Image
Settings
in the online help for mo re informa tion.
Browser freezes
Firefox can sometimes
freeze on a slow computer
Lower the image resolution
Problems uploading files
Limited space There is only limited space available for the upload of your ow n files. Delete existing file s to free
up space.
Motion Detection triggers unexpectedly
Changes in luminance
Motion detection is based on changes in luminance in the im age. This means that if there a re
sudden chang es in the lighti ng, motion de te cti on may trigg er mistakenly. Lower the sensitivity
setting to avoid problems with luminance.
Storage and disk management problems
Video cannot be recorded
Check that the SD card is not write protected (that is, read only).
SD card cannot be mounted Reformat the SD card and then click Mo unt.
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