User`s manual

SOLVING PROBLEMS
AXIS AX-3 Cobra+ Technical Reference 72
Incorrect Host Printouts
There are three major types of incorrect printout.
Some Characters
Are Printed
Incorrectly
• Characters like ä ü Ä Ü are printed as { }[ ]
Most likely an incorrect System Language has been selected. Select the System
Language matching your system configuration.
• Characters like é ì ô ü are printed as e i o u
Your printer has not been set up for the character set matching the ASCII Character
Set selection in the Printer Driver. Make sure that you have selected the correct
Printer Driver.
If this doesn’t help, your printer may not be able to print all the characters that the
system produces. Print out the EBCDIC-to-ASCII translation table , and compare it
to the table in Section 11, page 123. In some cases it is possible to edit the
translation table as described in page 44, or to select another character set in your
printer.
If you have created your own EBCDIC-to-ASCII translation for IBM 4214
emulation, you might need to modify the power up sequence (parameter #090) to
select the correct ASCII table in your printer.
For IBM 3812/5219 emulation you might need to modify parameters #115–#119 to
select the correct ASCII table in your printer.
Corrupted
Printouts
This is generally caused by selecting a Printer Driver not matching your printer. The
control commands will then be misinterpreted by the printer, causing corrupted
printouts. If changing the Printer Driver doesn’t help, you can use the ASCII hexdump
function (see “Producing Hexdumps” on page 74 ) to locate the control commands
causing the problem.
Incorrect Page
Breaks
(3812/5219
Emulation Only)
This may be caused by a form length setting on the system not corresponding to the
physical form length in the printer. It could also be caused by the printer that in most
cases cannot print on the whole page (a few lines may be lost at the end of a page). In
case of the latter, the protocol converter can automatically vertically compress the
page, see “Vertical Compression of Text (3812/5219 Emulation Only)” on page 53.