AXIS P3214-VE Network Camera User Manual
About this document This manual is intended for administrators and users of the AXIS P3214–VE Fixed Dome Network Camera, and is applicable to firmware 5.55 and later. It includes instructions for using and managing the product on your network. Previous experience of networking will be of use when using this product. Some knowledge of UNIX or Linux-based systems may also be beneficial, for developing shell scripts and applications.
Japan この装置は、クラスB 情報技術装置です。この装置は、家 庭環境で使用することを目 的としていますが、この装置が ラジオやテレビジョン受信機に近接して使用されると、 受 信障害を引き起こすことがあります。 取扱説明書に従って 正しい取り扱いをして下さい。 本製品は、シールドネット ワークケーブル(STP)を使用して接続してください。また 適切に接地してください。 Korea 이 기기는 가정용(B급) 전자파적합기기로서 주로 가정에 서 사용하는 것을 목적으로 하며, 모든 지역에서 사용할 수 있습니다. 적절히 접지된 STP (shielded twisted pair) 케이 블을 사용하여 제품을 연결 하십시오. Safety This product complies with IEC/EN/UL 60950-1 and IEC/EN/UL 60950-22, Safety of Information Technology Equipment.
AXIS P3214-VE Network Camera Table of Contents Hardware Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Connectors and Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . LED Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Access the Product . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Access from a Browser . . . . . . . .
AXIS P3214-VE Network Camera Table of Contents Performance Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
AXIS P3214-VE Network Camera Hardware Overview Hardware Overview 1 3 1 2 3 4 5 2 4 5 Status LED indicator Control button Network connector (PoE) SD memory card slot Part number (P/N) & Serial number (S/N) Connectors and Buttons For technical specifications, see page 53. Network Connector RJ45 Ethernet connector with Power over Ethernet (PoE).
AXIS P3214-VE Network Camera Hardware Overview • Resetting the product to factory default settings. See page 48. • Connecting to an AXIS Video Hosting System service. See page 41. To connect, press and hold the button for about 3 seconds until the Status LED flashes green. • Connecting to AXIS Internet Dynamic DNS Service. See page 41. To connect, press and hold the button for about 3 seconds.
AXIS P3214-VE Network Camera Access the Product Access the Product To install the Axis product, refer to the Installation Guide supplied with the product. The product can be used with most operating systems and browsers. The recommended browsers are Internet Explorer with Windows, Safari with Macintosh and Firefox with other operating systems. See Technical Specifications on page 53. To view streaming video in Internet Explorer, allow installation of AXIS Media Control (AMC) when prompted.
AXIS P3214-VE Network Camera Access the Product The default administrator user name root is permanent and cannot be deleted. If the password for root is lost, the product must be reset to the factory default settings. See Reset to Factory Default Settings on page 48. To set the password via a standard HTTP connection, enter it directly in the dialog. To set the password via an encrypted HTTPS connection, follow these steps: 1. Click Use HTTPS.
AXIS P3214-VE Network Camera Access the Product Controls on the Live View Page Click View size to scale the image down to 800 pixels wide or to full scale. Only available in MJPEG. Select a stream profile for the Live View page from the Stream Profile drop-down list. For information about how to configure stream profiles, see page 17. The Manual Trigger button is used to trigger an action rule from the Live View page.
AXIS P3214-VE Network Camera Access the Product The Snapshot button takes a snapshot of the video image. The location where the image is saved can be specified in the AMC Control Panel. Click the View Full Screen button and the video image will fill the entire screen. Press ESC (Escape) on the computer keyboard to cancel full screen view. The Record button is used to record the current video stream. The location where the recording is saved can be specified in the AMC Control Panel.
AXIS P3214-VE Network Camera Media Streams Media Streams The Axis product provides several video stream formats. Your requirements and the properties of your network will determine the type you use. The Live View page in the product provides access to H.264 and Motion JPEG video streams, and to the list of available stream profiles. Other applications and clients can access video streams directly, without going via the Live View page. How to Stream H.264 H.
AXIS P3214-VE Network Camera Media Streams The AMC Control Panel can be used to configure various video settings. Please see the AXIS Media Control User’s Manual for more information. The AMC Control Panel is automatically installed on first use, after which it can be configured. Open the AMC Control Panel from: • Windows Control Panel (from the Start screen or Start menu) • Alternatively, right-click the video image in Internet Explorer and click Settings.
AXIS P3214-VE Network Camera Media Streams Note • = IP addess • The Axis product supports QuickTime 6.5.1 and later. • QuickTime may add latency to the video stream. • It may be possible to use other players to view the H.264 stream using the paths above, although Axis does not guarantee this.
AXIS P3214-VE Network Camera Set Up the Product Set Up the Product The Axis product can be configured by users with administrator or operator rights. To open the product’s Setup pages, click Setup in the top right-hand corner of the Live View page. • Administrators have unrestricted access to all settings. • Operators have access to all settings except System Options See also the online help .
AXIS P3214-VE Network Camera Video Video It is possible to configure the following video features in your Axis product: • Video stream. See page 16. • Stream profiles. See page 17. • Camera settings. See page 18. • View areas. See page 20. • Overlay image. See page 20. • Privacy mask. See page 22. • Focus and zoom. See page 15. Video Stream You can define the following video stream settings from Video > Video Stream: • Image. See page 16. • H.264. See page 17. • MJPEG. See page 17.
AXIS P3214-VE Network Camera Video • Maximum frame rate. To avoid bandwidth problems, the frame rate allowed to each viewer can be Limited to a fixed amount. Alternatively, the frame rate can be set as Unlimited, which means the Axis product always delivers the highest frame rate possible under the current conditions. • Overlay settings. See Overlay on page 20. Click Save to apply the new settings. H.264 H.
AXIS P3214-VE Network Camera Video • In the Live View page – select the stream profile from the Stream profile drop-down list. For quick setup, use one of the predefined stream profiles. Each predefined profile has a descriptive name, indicating its purpose. If required, the predefined stream profiles can be modified and new customized stream profiles can be created. To create a new profile or modify an existing profile, go to Setup > Video > Stream Profiles.
AXIS P3214-VE Network Camera Video Shutter & Gain The shutter and gain settings affect the amount of motion blur and noise in the image. To adapt to different lighting, available storage space and bandwidth, it is often necessary to prioritize either low motion blur or low noise. The Axis product allows using different prioritization in normal light and in low light. Shutter speed is related to the amount of time the shutter is opened and is measured in seconds (s).
AXIS P3214-VE Network Camera Video View Area A view area is a cropped part of the full view. Each view area is treated as a video source in Live View and has its own video stream and PTZ settings. When setting up a view area it is recommended that the video stream resolution is the same size as or smaller than the view area size.
AXIS P3214-VE Network Camera Video Overlay Image An overlay image is a static image superimposed over the video stream. The image, for example a company logo, is used to provide extra information or to mask a part of the image. For more information about privacy masks, see Privacy Mask on page 22. To use an overlay image, the image must first be uploaded to the Axis product. The uploaded image should be a Windows 24-bit BMP image with maximum 250 colors.
AXIS P3214-VE Network Camera Video Create the action rule: 1. Go to Events > Action Rules 2. Click Add to create a new rule. 3. Select a Trigger and, optionally, a Schedule and Additional conditions. See the online help for details. 4. From the Actions list, select Overlay Text 5. Enter the text to display in the Text field. This is the text that #D will be replaced by. 6. Specify the Duration. The text can be displayed while the rule is active or for a fixed number of seconds.
AXIS P3214-VE Network Camera Configure the Live View Page Configure the Live View Page You can customize the Live View page and alter it to suit your requirements. It is possible to define the following features of the Live View page. • Stream Profile. See page 17. • Default Viewer for Browser. See page 23. • Viewer Settings. See page 23. • Action Buttons. These are the buttons described in Controls on the Live View Page on page 10. • User Defined Links. See page 24.
AXIS P3214-VE Network Camera Configure the Live View Page • Select Enable recording button to enable recording from the Live View page. This button is available when using the AMC viewer. The recordings are saved to the location specified in the AMC Control Panel. See AXIS Media Control (AMC) on page 12. User Defined Links To display user-defined links in the Live View page, select the Show custom link option, give the link a name and then enter the URL to link to.
AXIS P3214-VE Network Camera PTZ (Pan Tilt Zoom) PTZ (Pan Tilt Zoom) The PTZ menu is available if digital PTZ (pan, tilt and zoom) is enabled in the selected view area. For more information on view areas, see View Area on page 20. Preset Positions A preset position is a saved view that can be used to quickly steer the camera to a specific position. A preset position consists of the following values: • Pan and tilt positions Each view area has its own preset positions.
AXIS P3214-VE Network Camera PTZ (Pan Tilt Zoom) To modify or remove guard tours, go to PTZ > Guard Tour, select the guard tour in the Guard Tour List and click Modify/Remove. For more information see the online help . Advanced Controls Advanced PTZ settings can be configured under PTZ > Advanced > Controls. The Panel Shortcut Command Buttons list shows the user-defined buttons that can be accessed from the Live View page’s Ctrl panel.
AXIS P3214-VE Network Camera Detectors Detectors Camera Tampering Camera Tampering can generate an alarm whenever the camera is repositioned, or when the lens is covered, sprayed or severely defocused. To send an alarm, for example an email, an action rule must be set up. To configure tampering: 1. Go to Detectors > Camera Tampering. 2. Set the Minimum duration, that is, the time that must elapse before an alarm is generated. Increase time to prevent false alarms for known conditions that affect the image.
AXIS P3214-VE Network Camera Detectors Note • Using the motion detection feature may decrease the product’s overall performance. • The position of the Motion Detection Window is relative to the orientation of the Camera. Changing the orientation of the camera will also change the position of the Motion Detection Window. Set Up Motion Detection Windows To set up a motion detection Include Window, follow these instructions: 1. Go to Detectors > Motion Detection. 2.
AXIS P3214-VE Network Camera Detectors Note • To trigger on small objects or movements, use several small motion detection windows rather than one large window and select a low object size. • To avoid triggering on small objects, select a high object size. • While monitoring an area where moving objects are not expected, select a high history level. This will cause motion detection to trigger as long as the object is present in the window. • To only detect flashing light, select a low sensitivity.
AXIS P3214-VE Network Camera Applications Applications Third party applications can be uploaded to and installed on the Axis product. Applications add functionality to the product, for example video analytics and intelligent video capabilities such as recognition, tracking, detection and counting. For information about available applications, downloads, trials and licenses, go to www.axis.com/applications Note • It is recommended to run one application at a time.
AXIS P3214-VE Network Camera Applications If the Axis product is reset to factory default, installed applications and their settings are removed. For information about factory default, see Reset to Factory Default Settings.
AXIS P3214-VE Network Camera Events Events The Event pages allow you to configure the Axis product to perform actions when different events occur. For example, the product can start a recording or send an email notification when motion is detected. The set of conditions that defines how and when the action is triggered is called an action rule.
AXIS P3214-VE Network Camera Events 3. Select a recipient Type. 4. Enter the information needed for the recipient type. 5. Click Test to test the connection to the recipient. 6. Click OK. Set Up Email Recipients Email recipients can be configured by selecting one of the listed email providers, or by specifying the SMTP server, port and authentication used by, for example, a corporate email server.
AXIS P3214-VE Network Camera Events 3. Click OK. To use the recurrence in an action rule, first select Time from the Trigger drop-down list in the Action Rule Setup page and then select the recurrence from the second drop-down list. To modify or remove recurrences, select the recurrence in the Recurrences List and click Modify or Remove.
AXIS P3214-VE Network Camera Recordings Recordings The Axis product can be configured to record video continuously or according to an action rule: • To start a continuous recording, see page 35. • To set up action rules, see page 32. • To access recordings, see Recording List on page 35. • To configure camera controlled storage, see Storage on page 45. Recording List Recorded videos are listed on the Recordings > List page.
AXIS P3214-VE Network Camera Languages Languages Multiple languages can be installed in the Axis product. All web pages including the online help will be displayed in the selected language. To switch languages, go to Setup > Languages and first upload the new language file. Browse and locate the file and click the Upload Language button. Select the new language from the list and click Save.
AXIS P3214-VE Network Camera System Options System Options Security Users User access control is enabled by default and can be configured under System Options > Security > Users. An administrator can set up other users by giving them user names and passwords. It is also possible to allow anonymous viewer login, which means that anybody may access the Live View page.
AXIS P3214-VE Network Camera System Options 2. Select an HTTPS certificate from the list of installed certificates. 3. Optionally, click Ciphers and select the encryption algorithms to use for SSL. 4. Set the HTTPS Connection Policy for the different user groups. 5. Click Save to enable the settings. To access the Axis product via the desired protocol, enter https:// or http:// in the address field in a browser. The HTTPS port can be changed on the System Options > Network > TCP/IP > Advanced page.
AXIS P3214-VE Network Camera System Options To install a self-signed certificate: 1. Go to Setup > System Options > Security > Certificates. 2. Click Create self-signed certificate and provide the requested information. To create and install a CA-signed certificate: 1. Create a self-signed certificate as described above. 2. Go to Setup > System Options > Security > Certificates. 3. Click Create certificate signing request and provide the requested information. 4.
AXIS P3214-VE Network Camera System Options IPv4 Address Configuration By default, the Axis product is set to use IPv4 (IP version 4) and to obtain the IP address automatically via DHCP. The IPv4 settings are configured under System Options > Network > TCP/IP > Basic. DHCP (Dynamic Host Configuration Protocol) allows network administrators to centrally manage and automate the assignment of IP addresses.
AXIS P3214-VE Network Camera System Options 5. Close the command prompt when the product responds with Reply from 192.168.0.125:... or similar. 6. Open a browser and type http:// in the Location/Address field. For other methods of assigning the IP address, see the Installation and Management Software CD or the document Assign an IP Address and Access the Video Stream on Axis Support web at www.axis.
AXIS P3214-VE Network Camera System Options NTP Configuration NTP (Network Time Protocol) is used to synchronize the clock times of devices in a network. The NTP settings are configured under System Options > Network > TCP/IP > Advanced. Select Obtain NTP server address via DHCP to use the NTP settings provided by the DHCP server. To make manual settings, select Use the following NTP server address and enter the host name or IP address of the NTP server.
AXIS P3214-VE Network Camera System Options Use manually selected NAT router - Select this option to manually select a NAT router and enter the IP address for the router in the field. If no router is specified, the product automatically searches for NAT routers on your network. If more than one router is found, the default router is selected. Alternative HTTP port - Select this option to manually define an external HTTP port. Enter the port number in the field.
AXIS P3214-VE Network Camera System Options Traps are used by the Axis product to send messages to a management system on important events and status changes. Check Enable traps and enter the IP address where the trap message should be sent and the Trap community that should receive the message. Note If HTTPS is enabled, SNMP v1 and SNMP v2c should be disabled. Traps for SNMP v1/v2 are used by the Axis product to send messages to a management system on important events and status changes.
AXIS P3214-VE Network Camera System Options Storage SD Card NOTICE TICE NO To prevent corruption of recordings, the SD card should always be unmounted before it is ejected. Note For SD card recommendations see www.axis.com Supports microSD cards with up to 64 GB of storage. For best recording performance, use a microSDHC or microSDXC card with speed class 10.
AXIS P3214-VE Network Camera System Options 1. Insert the SD card in the SD card slot. 2. Open the Axis product’s webpages and go to Setup > System Options > Storage. 3. Click SD Card. 4. Click Format and select the desired file system. 5. Click OK to start formatting the card. Network Share Network share allows you to add network storage such as a NAS (network-attached storage). The NAS shall be dedicated for recordings and data from the Axis products connected to the network.
AXIS P3214-VE Network Camera System Options • the IEEE 802.1X settings • the focus position • uploaded applications are kept but must be restarted Click Default to reset all settings, including the IP address, to the factory default values. This button should be used with caution. The Axis product can also be reset to factory default using the control button, see Reset to Factory Default Settings on page 48. To reset the optics, click Calibrate under System Options > Maintenance > Optics.
AXIS P3214-VE Network Camera System Options Advanced Scripting Scripting allows experienced users to customize and use their own scripts. NOTICE TICE NO Improper use may cause unexpected behavior and loss of contact with the Axis product. Axis strongly recommends that you do not use this function unless you understand the consequences. Axis Support does not provide assistance for problems with customized scripts. To open the Script Editor, go to System Options > Advanced > Scripting.
AXIS P3214-VE Network Camera Troubleshooting Troubleshooting Check the Firmware Firmware is software that determines the functionality of network devices. One of your first actions when troubleshooting a problem should be to check the current firmware version. The latest version may contain a correction that fixes your particular problem. The current firmware version in the Axis product is displayed in the page Setup > Basic Setup and in Setup > About.
AXIS P3214-VE Network Camera Troubleshooting 5. Reinstall the product, referring to the Installation Guide. If the emergency recovery procedure does not get the product up and running again, contact Axis support at www.axis.com/techsup/ Symptoms, Possible Causes and Remedial Actions Problems setting the IP address When using ARP/Ping Try the installation again. The IP address must be set within two minutes after power has been applied to the product. Ensure the Ping length is set to 408.
AXIS P3214-VE Network Camera Troubleshooting Problems with streaming H.264 Problems with AXIS Media Control (Internet Explorer only) To enable the updating of video images in Internet Explorer, set the browser to allow ActiveX controls. Also, make sure that AXIS Media Control is installed on your computer. No H.264 displayed in the client Check that the relevant H.264 connection methods and correct interface are enabled in the AMC Control Panel (streaming tab). See AXIS Media Control (AMC) on page 12.
AXIS P3214-VE Network Camera Troubleshooting Storage and disk management problems Storage disruption A storage disruption alarm is sent if a storage device is unavailable, removed, full, locked or if other read or write problems occur. To identify the source of the problem, check the System Log under System Options > Support > Logs & Reports. Depending on the problem, it might be necessary to re-mount the storage device. For information on how to set up a storage disruption alarm, see Events on page 32.
AXIS P3214-VE Network Camera Technical Specifications Technical Specifications Function/group Item Specifications Camera Models AXIS P3214-VE HDTV 720p Image sensor Progressive scan RGB CMOS 1/2.8" Lens Varifocal, remote focus and zoom, P-iris, IR corrected, megapixel resolution 2.8-10 mm, F1.6, Horizontal angle of view 92°-33°, Diagonal angle of view: 107°-38°, Vertical angle of view 49°-20° Minimum illumination Color: 0.3 lux, F1.6 B/W: 0.06 lux, F1.
AXIS P3214-VE Network Camera Technical Specifications Function/group Item Specifications System Integration Application Programming Interface Open API for software integration, including VAPIX® and AXIS Camera Application Platform; specifications at www.axis.com. AXIS Video Hosting System (AVHS) with One-Click Camera Connection. ONVIF Profile S; specification available at www.onvif.org AXIS Media Control SDK (available at www.axis.
AXIS P3214-VE Network Camera Technical Specifications Function/group Item Specifications IEC 60068-2-1, IEC 60068-2-2, IEC 60068-2-6 (Vibration) class 4M4, IEC 60068-2-27 (shock) Class 4M4, IEC 60068-2-14, IEC 60068-2-78 Class 4K3 IEC/EN 60529 IP66 NEMA 250 Type 4X IEC/EN 62262 IK10 Weight 790 g (1.
User Manual AXIS P3214-VE Network Camera © Axis Communications AB, 2014 Ver. M1.20 Date: September 2014 Part No.
