USER’S MANUAL AXIS P3304 Fixed Dome Network Camera AXIS P3304-V Fixed Dome Network Camera
AXIS P3304/-V Notices This manual is intended for administrators and users of the AXIS P3304/-V Fixed Dome Network Camera, and is applicable for firmware release 5.20 and later. It includes instructions for using and managing the camera on your network. Previous experience of networking will be of use when using this product. Some knowledge of UNIX or Linux-based systems may also be beneficial, for developing shell scripts and applications.
AXIS P3304/-V - Table of contents Contents Product overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Key features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
AXIS P3304/-V - Product overview Product overview This manual applies to the AXIS P3304/AXIS P3304-V Fixed Dome Network Cameras. These cameras will be referred to in the manual as AXIS P3304/-V. The information provided here applies to both models, except where otherwise indicated.
AXIS P3304/-V - Product overview Overview 16mm cable conduit (not supplied) fitted to AXIS P3304/-V Cover plates I/O terminal connector Control button Power connector Power indicator LED Network connector Audio out Audio in Network indicator LED Status indicator LED Product ID & Serial number (S/N). The serial number may be required during the installation. Microphone Dimensions HxWxD = 94 x 144 x 132mm (3.7" x 5.7" x 5.2") Weight AXIS P3304 = 435g (0.96 lb) power supply excl.
AXIS P3304/-V - Product overview Microphone - built-in microphone. This can be disabled by inserting a plug in the 'Audio in' connector. Power Connector - for connection of the PS-H power adapter (included). I/O Connector - the I/O terminal connector provides the physical interface to one transistor output, one digital input and an auxiliary connection point for DC power. For more information, see The I/O Terminal Connector, on page 41.
AXIS P3304/-V - Accessing the Camera Accessing the Camera Refer to the installation guide supplied with your product in order to install the AXIS P3304/-V network camera. The network camera can be used with most standard operating systems and browsers. The recommended browser is Microsoft Internet Explorer with Windows, Safari with Mac OSX and Firefox with other operating systems. See Technical Specifications, on page 48.
AXIS P3304/-V - Accessing the Camera Setting the root password 1. When accessing the camera for the first time, the ‘Configure Root Password’ dialog appears. 2. Enter a password and re-enter to confirm. Click OK. 3. The ‘Enter Network Password’ dialog appears. Enter the User name: root 4. Enter the password set in step 2, and click OK. If the password is lost, the camera must be reset to the factory default settings. See page 40.
AXIS P3304/-V - Accessing the Camera To create an HTTPS connection, start by clicking this button. To configure the password directly via an unencrypted connection, enter the password here. Note: • HTTPS (Hypertext Transfer Protocol over SSL) is a protocol used to encrypt the traffic between web browsers and servers. The HTTPS certificate controls the encrypted exchange of information. • The default administrator user root cannot be deleted.
AXIS P3304/-V - The Live View page The Live View page How you customize the Live View page determines which buttons are visible. Not all the buttons described below show up unless configured to do so. The Stream Profile drop-down list allows you to select a customized or pre-programmed stream profile on the Live View page. Stream profiles are configured under Video & Audio > Stream Profiles, see Stream Profiles, on page 16 for more information.
AXIS P3304/-V - The Live View page Half-duplex mode The Talk/Listen button is used to switch between sending and receiving audio. The button can be configured from the Audio tab in the AMC Control panel: •Push-To-Talk mode: Click and hold the button to talk/send, release the button to listen. •Toggle mode: Click once to switch between talking and listening. Simplex – Network Camera speaker only mode To send audio, the Talk and Microphone buttons must both be enabled.
AXIS P3304/-V - Video Streams Video Streams The network camera provides several image and video stream formats. Your requirements and the properties of your network determine which type you use. The Live View page in the network camera provides access to H.264 and Motion JPEG video streams, and to the list of available stream profiles. Other applications and clients can also access these video streams/images directly, without going via the Live View page. How to stream H.
AXIS P3304/-V - Video Streams AXIS Media Control (AMC) The recommended method of accessing live video from the network camera is to use the AXIS Media Control (AMC) in Microsoft Internet Explorer in Windows. The AMC control panel can be used to configure various video and audio settings. Please see the readme file included in the tool for more information. The AMC control panel is automatically installed on first use, after which it can be configured.
AXIS P3304/-V - Video & Audio settings Video & Audio settings This section describes how to configure the camera, and is intended for product Administrators, who have unrestricted access to all the configuration menus via the Setup link; and Operators, who have access to the settings under Basic Setup, Video & Audio and Events. You can configure the camera by clicking Setup in the top right-hand corner of the Live View page. Click access the online help that explains the setup tools.
AXIS P3304/-V - Video & Audio settings Pixel Counter - The pixel counter is useful in situations where there is a requirement that the image is a certain size, for example in face recognition. To set the size of the rectangle enter the number of pixels to show and click Apply. Check Show pixel counter to enable the box in the image. Audio Enable Audio - Check this box to enable audio. Current Audio Settings - Configuration settings from Video & Audio > Audio Settings are shown here.
AXIS P3304/-V - Video & Audio settings Stream Profiles There are 4 pre-programmed stream profiles available for quick set-up. These settings can be adjusted and new customized profiles can be created. Each profile has a descriptive name, describing its usage and/or purpose. The profiles can be accessed from the Live View page. • • • • To add a new stream profile, click Add to bring up the Stream Profile Settings panel. • Choose a descriptive name and enter a description for your profile.
AXIS P3304/-V - Video & Audio settings Camera Settings This page provides access to the advanced image settings for AXIS P3304/-V. Image Appearance Color level - Select an appropriate level by entering a value in the range 0-100. Lower values mean less color saturation, the value 100 gives maximum color saturation. Brightness - The image brightness can be adjusted in the range 0-100, where a higher value produces a brighter image. Sharpness - Controls the amount of sharpening applied to the image.
AXIS P3304/-V - Video & Audio settings Overlay Image An overlay image is a static image superimposed over the video image. The overlay image can be used to provide extra information, or to mask a part of the video image. See the online help for supported image formats and sizes. To use your own image, e.g. a logo, it must first be uploaded to AXIS P3304. Click Browse and locate the image file on the computer. Click Upload. When uploaded, the file can be selected in the Use overlay image drop-down list.
AXIS P3304/-V - Video & Audio settings When selecting the Simplex - Network Camera speaker only mode, the speaker connected to the camera plays audio, but no audio is transmitted from the camera to other web clients. This could be used to provide spoken instructions to a person seen in the camera. This mode requires you to use the push-to-talk button. The Simplex - Network Camera microphone only mode transmits audio only from the network camera to web clients.
AXIS P3304/-V - Video & Audio settings Audio Clips Audio clips can be played when an event occurs or manually from the Live View page. Audio clips are created either by recording sound using the camera's microphone or by uploading a sound file to the camera. Audio clips that have been added to the network camera are listed in the Audio Clip List page. You can add new clips, play, download, modify and remove clips. Refer to the online help for further information.
AXIS P3304/-V - Live View Config Live View Config Layout Stream Profile From the Stream Profile drop-down list, select the stream profile that is to be used for the Live View page. Listed are the standard stream profiles as well as the ones created under Video & Audio > Stream Profiles. See the online help files on this page for more information. Default Viewer From the drop-down lists, select the default method for viewing video images for your browser.
AXIS P3304/-V - Live View Config Viewer Settings Check the Show viewer toolbar box to display the AXIS Media Control (AMC) or the QuickTime viewer toolbar under the video image in your browser. The administrator can disable the installation of the H.264 decoder included with AMC. This is used to prevent the installation of unlicensed copies. Further decoder licenses can be purchased from your Axis dealer. Check the Enable recording button to enable recording from the Live View page.
AXIS P3304/-V - PTZ PTZ To enable Pan Tilt Zoom, go to Video & Audio> View Area and check the enable PTZ box. Preset Positions A preset position is a pre-defined camera view that can quickly and easily be viewed, simply by selecting the preset's name. The entire area that was defined under View Area will be treated as the Home position. To create a preset position: 1. Using the Pan, Tilt and Zoom (PTZ) controls, move the camera view to the required position. 2.
AXIS P3304/-V - Applications Applications The Applications feature allows you to upload third party applications for use on this device. Listed under Applications > Packages are the applications that have already been installed. Click on the name to view the menu options - Settings, License and About. Settings - This depends on the application. License - Once uploaded some applications need a license to run, and a license code is required for the uploaded application.
AXIS P3304/-V - Events Events An event or Event Type in the camera triggers actions when activated. An event type is a set of parameters that defines the actions. A common event type is an alarm that causes the camera to upload images to an Event Server. This section describes how to configure the camera to perform certain actions when events occur.
AXIS P3304/-V - Events Triggered Event A triggered event could be activated by: • • • • • • • • a push button connected to the camera’s input port a manually activated action, such as from an action button in the web interface detected movement in a configured motion detection window sound at a certain decibel level on restart (reboot), after power loss when the camera stops at a preset position camera tampering an application that has been uploaded to the network camera How to set up a triggered event Th
AXIS P3304/-V - Events Scheduled Event A Scheduled event can be activated at preset times, in a repeating pattern on selected weekdays. Configuration example: 1. Click Add scheduled... on the Event Types page. 2. Enter a descriptive Name for the event, such as Scheduled e-mail upload. 3. Set the Priority (High, Normal or Low). 4. Set the Activation Time parameters (24h clock) for the event - start on Sundays at 13.00 with a duration of 12 hours. 5. Set the When Activated...
AXIS P3304/-V - Events Camera tampering The camera tampering application generates an alarm whenever the camera is repositioned, or when the lens is covered, sprayed, or severely defocused. First, you must create an event, see How to set up a triggered event, on page 26, for the camera to send an alarm. Settings The Minimum duration parameter sets the minimum tampering period, that is, an alarm will not be triggered until this period has elapsed, even if the tampering conditions are otherwise met.
AXIS P3304/-V - Events Motion Detection Motion detection is used to generate an alarm whenever movement occurs (or stops) in the video image. A total of 10 Include and/or Exclude windows can be configured. • • Included windows target specific areas within the whole video image Excluded windows define areas within an Include window that should be ignored (areas outside Include windows are automatically ignored).
AXIS P3304/-V - Events Object Size History Sensitivity High level Only very large objects trigger motion detection An object that appears in the region trig- Ordinary colored objects on ordinary gers the motion detection for a long backgrounds trigger the motion detection period Low level Even very small objects trigger motion detection An object that appears in the region trig- Only very bright objects on a dark backgers motion detection for only a very ground trigger motion detection short period
AXIS P3304/-V - System Options System Options Users User access control is enabled by default. An administrator can set up other users, by giving them user names and passwords. It is also possible to allow anonymous viewer login, which means that anybody may access the Live View page, as described below: The user list displays the authorized users and user groups (levels): Viewer Operator Administrator Provides the lowest level of access, which only allows access to the Live View page.
AXIS P3304/-V - System Options IEEE 802.1X IEEE 802.1X is a standard for port-based Network Admission Control providing secure authentication of wired and wireless network devices. IEEE 802.1X is based on EAP (Extensible Authentication Protocol). To access a network protected by IEEE 802.1X, devices must authenticate themselves.
AXIS P3304/-V - System Options Date & Time Current Server Time - displays the current date and time (24h clock). The time can be displayed in 12h clock format in the overlay (see below). New Server Time - select your time zone from the drop-down list. If you want the server clock to automatically adjust for daylight savings time, select the Automatically adjust for daylight saving time changes.
AXIS P3304/-V - System Options Network Basic TCP/IP Settings AXIS P3304/-V supports both IP version 4 and IP version 6. Both versions may be enabled simultaneously, and at least one version must always be enabled. When using IPv4, the IP address for the camera can be set automatically via DHCP, or a static IP address can be set manually. If IPv6 is enabled, the network camera receives an IP address according to the configuration in the network router.
AXIS P3304/-V - System Options AXIS Internet Dynamic DNS Service Enable this option to use the AXIS Internet Dynamic DNS service to assign a host name for easy access to your network camera (requires Internet access). Click Settings... to register the camera with the Axis Internet Dynamic DNS service, or to modify the existing settings (requires access to the Internet). The domain name currently registered at the Axis Internet Dynamic DNS service for your product can at any time be removed.
AXIS P3304/-V - System Options Use NAT traversal when your network cameras are located on an intranet (LAN) and you wish to make it available from the other (WAN) side of a NAT router. With NAT traversal properly configured, all HTTP traffic to an external HTTP port in the NAT router is forwarded to the camera. LAN (intranet) WAN (internet) Broadband (NAT) router ISP Notes: • For NAT traversal to work, this must be supported by the broadband router.
AXIS P3304/-V - System Options QoS (Quality of Service) Quality of Service (QoS) guarantees a certain level of a specified resource to selected traffic on a network. Quality can be defined as a maintained level of bandwidth, low latency, and no packet losses. The main benefits of a QoS-aware network can be summarized as: • • The ability to prioritize traffic and thus allow critical flows to be served before flows with lesser priority.
AXIS P3304/-V - System Options RTP/H.264 These settings are the port range, IP address, port number (video and audio), and Time-To-Live value to use for the video stream(s) in multicast H.264 format. Only certain IP addresses and port numbers should be used for multicast streams. For more information, see the online help. Bonjour The network camera includes support for Bonjour. When enabled, the camera is automatically detected by operating systems and clients that support this.
AXIS P3304/-V - System Options Logs & Reports When contacting Axis support, please be sure to provide a valid Server Report with your query. The Access Log is automatically included in the server report. Information - the Server Report and Parameter List may prove useful when troubleshooting a problem or when contacting the Axis support web. • • • • • System Log - Provides information about system events.
AXIS P3304/-V - System Options Resetting to the Factory Default Settings To reset the camera to the original factory default settings, go to the System Options > Maintenance web page (as described in Maintenance, on page 38) or use the Control button on the side of the camera (see page 5) as described below: Using the Control Button To reset the camera to the factory default settings using the Control Button: 1. Disconnect the power cable or if using PoE, disconnect the network cable. 2.
AXIS P3304/-V - The I/O Terminal Connector The I/O Terminal Connector Pinout and Interface The 4-pin I/O terminal connector provides the interface to: • • • • 1 transistor output 1 digital input auxiliary power GND The terminal connector is used in applications for motion detection, event triggering, time lapse recording, alarm notification via email, and image storage to FTP locations. • • Input - for connecting a push button, for example.
AXIS P3304/-V - The I/O Terminal Connector Terminal Connector AXIS P3304/-V 1 o 3.3V max. 50mA e.g.
AXIS P3304/-V - Troubleshooting Troubleshooting Checking the Firmware Firmware is software that determines the functionality of the network camera. One of your first actions when troubleshooting a problem should be to check the current firmware version. The latest version may contain a correction that fixes your particular problem. The current firmware version in your camera is displayed on the page Setup > Basic Setup or under About.
AXIS P3304/-V - Troubleshooting 5. Refer to the installation guide to re-configure the camera. If the emergency recovery procedure does not get the camera up and running again, please contact Axis support at www.axis.com/techsup/ Axis Support If you contact Axis support, please help us to help you solve your problems by providing the server report, the log file and a detailed description of the problem. Server Report - go to Setup > System Options > Support > Support Overview.
AXIS P3304/-V - Troubleshooting Symptoms, Possible Causes, and Remedial Action Problems setting the IP address When using ARP/Ping Try the installation again. The IP address must be set within two minutes after power has been applied to the camera. Ensure the Ping length is set to 408. See the Installation Guide.
AXIS P3304/-V - Troubleshooting Poor rendering of H.264 images Color depth set incorrectly on clients. Set to 16-bit or 32-bit color. If text overlays are blurred, or if there are other rendering problems, you may need to enable Advanced Video Rendering from the H.264 tab in the AMC control panel applet. Ensure that your graphics card is using the latest device driver. The latest drivers can usually be downloaded from the manufacturer's web site. Color saturation is different in H.
AXIS P3304/-V - Troubleshooting Problems uploading files Limited space There is only limited space available for the upload of your own files. Try deleting existing files to free up space. Motion Detection triggers unexpectedly Changes in luminance Motion detection is based on changes in luminance in the image. This means that if there are sudden changes in the lighting, motion detection may be triggered mistakenly. Lower the sensitivity setting to avoid problems with luminance.
AXIS P3304/-V - Technical Specifications Technical Specifications Function/group Item Specification Camera Models • AXIS P3304: 1MP/HDTV 720p, tamper-resistant casing • AXIS P3304-V: 1MP/HDTV 720p, vandal-resistant casing Image sensor ¼” Progressive scan RGB CMOS Lens Varifocal 2.8 - 10 mm, F1.7, DC-iris Angle of view, vertical: 48°-14°; horizontal: 80° - 22° Minimum illumination 0.9 lux F1.
AXIS P3304/-V - Technical Specifications Function/group Item Specification System Integration Application Programming Interface • Open API for software integration, including VAPIX® and AXIS Camera Application Platform*, AXIS Media Control SDK*, event trigger data in video stream, ONVIF specification available at www.onvif.
AXIS P3304/-V - Technical Specifications Function/group Item Specification Included accessories Power supply, mounting and connector kits, Installation Guide, CD with installation tools, recording software and User’s Manual, Windows decoder 1-user license Video management software (not included) AXIS Camera Station - Video management software for viewing and recording up to 50 cameras See www.axis.
AXIS P3304/-V - Glossary of Terms Glossary of Terms that convert light energy into electronic signals. Its size is measured diagonally and can be 1/4", 1/3", 1/2" or 2/3". ActiveX - A standard that enables software components to interact with one another in a networked environment, regardless of the language(s) used to create them. web browsers may come into contact with ActiveX controls, ActiveX documents, and ActiveX scripts.
AXIS P3304/-V - Glossary of Terms Domain Server - Domains can also be used by organizations who wish to centralize the management of their (Windows) computers. Each user within a domain has an account that usually allows them to log in to and use any computer in the domain, although restrictions may also apply. The domain server is the server that authenticates the users on the network. entry point to another network.
AXIS P3304/-V - Glossary of Terms consists of complete images, one after the other, at 25 frames per second. See also Progressive scan. iris must be adjusted manually to regulate the amount of light allowed to reach the image sensor. IP (Internet Protocol) - The Internet Protocol is a method transmitting data over a network. Data to be sent is divided into individual and completely independent "packets.
AXIS P3304/-V - Glossary of Terms PoE (Power over Ethernet) - Power over Ethernet provides power to a network device via the same cable as used for the network connection. This is very useful for IP-Surveillance and remote monitoring applications in places where it may be too impractical or expensive to power the device from a power outlet. e.g. 320x240. Alternatively, the total number of pixels (usually in megapixels) in the image can be used.
AXIS P3304/-V - Glossary of Terms sending of email. It can be used to allow legitimate users to send email while denying the service to unauthorized users, such as spammers. network that uses the Internet Protocol (IP). UDP is an alternative to the Transmission Control Protocol (TCP). The advantage of UDP is that it is not required to deliver all data and may drop network packets when there is e.g. network congestion.
AXIS P3304/-V - Glossary of Terms values, as hexadecimal characters, or as a Passphrase. WPA-PSK provides a greater degree of security than WEP. Zoom lens - A zoom lens can be moved (zoomed) to enlarge the view of an object to show more detail.
AXIS P3304/-V - Index A IEEE 802.
AXIS P3304/-V - Index UPnP 35, 37 V Video Stream 14 W WDR 17 58
