AXIS P5522 PTZ Dome Network Camera User Manual
About this document This manual is intended for administrators and users of the AXIS P5522 PTZ Dome Network Camera, and is applicable to firmware 5.50 and later. It includes instructions for using and managing the product on your network. Previous experience of networking will be of use when using this product. Some knowledge of UNIX or Linux-based systems may also be useful when developing shell scripts and applications. Later versions of this document will be posted at www.axis.com.
The power supply used with this product shall fulfill the requirements for Safety Extra Low Voltage (SELV) and Limited Power Source (LPS) according to IEC/EN/UL 60950-1. Battery The Axis product uses a 3.0 V BR/CR2032 lithium battery as the power supply for its internal real-time clock (RTC). Under normal conditions this battery will last for a minimum of five years. Low battery power affects the operation of the RTC, causing it to reset at every power-up.
AXIS P5522 PTZ Dome Network Camera Table of Contents Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Hazard Levels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Other Message Levels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Hardware Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Connectors and Buttons . . .
AXIS P5522 PTZ Dome Network Camera Table of Contents Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Advanced . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Reset to Factory Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Multi-Connector Cable (sold separately) . . . . . . . . . . . . . . . . . . . . . . . . Troubleshooting . . . . . . . .
AXIS P5522 PTZ Dome Network Camera Safety Information Safety Information Hazard Levels DANGER Indicates a hazardous situation which, if not avoided, will result in death or serious injury. WARNING Indicates a hazardous situation which, if not avoided, could result in death or serious injury. CAUTION Indicates a hazardous situation which, if not avoided, could result in minor or moderate injury. NOTICE TICE NO Indicates a situation which, if not avoided, could result in damage to property.
AXIS P5522 PTZ Dome Network Camera Hardware Overview Hardware Overview 4 3 1 2 1 2 3 4 5 6 7 Part number (P/N) & Serial number (S/N) Network connector (High PoE) Multi-connector Control button SD memory card slot Status LED indicator Restart button 7 5 6 7
AXIS P5522 PTZ Dome Network Camera Hardware Overview 1 2 3 4 5 1 2 3 4 5 Screws Dome ring Dome cover Top cover Sealing ring Connectors and Buttons For technical specifications, see page 63. Network Connector RJ45 with High Power over Ethernet (High PoE). NOTICE TICE NO Use the supplied midspan. NOTICE TICE NO The product shall be connected using a shielded network cable (STP). All cables connecting the product to the network shall be intended for their specific use.
AXIS P5522 PTZ Dome Network Camera Hardware Overview When connecting external equipment, a multi-connector cable (available from Axis) is required in order to maintain the product’s NEMA/IP rating. For more information, see Multi-Connector Cable (sold separately) on page 57. SD Card Slot NOTICE TICE NO • Risk of damage to SD card. Do not use sharp tools or excessive force when inserting or removing the SD card. • Risk of data loss. To prevent data corruption, the SD card should be unmounted before removal.
AXIS P5522 PTZ Dome Network Camera Access the Product Access the Product To install the Axis product, see the Installation Guide supplied with the product. The product can be used with most operating systems and browsers. The recommended browsers are • Internet Explorer® with Windows® • Safari® with OS X® and • ChromeTM or Firefox® with other operating systems. See Technical Specifications on page 63.
AXIS P5522 PTZ Dome Network Camera Access the Product Set the Root Password To access the Axis product, you must set the password for the default administrator user root. This is done in the Configure Root Password dialog, which opens when the product is accessed for the first time. To prevent network eavesdropping, the root password can be set via an encrypted HTTPS connection, which requires an HTTPS certificate.
AXIS P5522 PTZ Dome Network Camera Access the Product The Manual Trigger button is used to trigger an action rule from the Live View page. For information about how to configure and enable the button, see Manual Trigger on page 12. Click Snapshot to save a snapshot of the video image. This button is primarily intended for use when the AXIS Media Control viewer toolbar is not available. Enable this button from Live View Config > Action Buttons.
AXIS P5522 PTZ Dome Network Camera Access the Product Click the View Full Screen button and the video image will fill the entire screen. Press ESC (Escape) on the computer keyboard to cancel full screen view. The Record button is used to record the current video stream on your computer. The location where the recording is saved can be specified in the AMC Control Panel. Enable this button from Live View Config > Viewer Settings.
AXIS P5522 PTZ Dome Network Camera Access the Product Pan and Tilt bars – Use the arrows to pan and tilt the camera view, or click on a position on the bar to steer the camera view to that position. Zoom bar – Use the arrows to zoom in and out, or click on a position on the bar to zoom to that position. Focus bar – Click on a position on the focus bar to set the focus position. This will disable the product’s autofocus.
AXIS P5522 PTZ Dome Network Camera Media Streams Media Streams The Axis product provides several audio and video stream formats. Your requirements and the properties of your network will determine the type you use. The Live View page in the product provides access to H.264 and Motion JPEG video streams, audio streams and to the list of available stream profiles. Other applications and clients can access video and audio streams directly, without going via the Live View page. How to Stream H.264 H.
AXIS P5522 PTZ Dome Network Camera Media Streams The AMC Control Panel can be used to configure various video and audio settings. Please see the AXIS Media Control User’s Manual for more information. The AMC Control Panel is automatically installed on first use, after which it can be configured. Open the AMC Control Panel from: • Windows Control Panel (from the Start screen or Start menu) • Alternatively, right-click the video image in Internet Explorer and click Settings.
AXIS P5522 PTZ Dome Network Camera Media Streams Note • = IP addess • The Axis product supports QuickTime 6.5.1 and later. • QuickTime may add latency to the video stream. • It may be possible to use other players to view the H.264 stream using the paths above, although Axis does not guarantee this.
AXIS P5522 PTZ Dome Network Camera Set Up the Product Set Up the Product The Axis product can be configured by users with administrator or operator rights. To open the product’s Setup pages, click Setup in the top right-hand corner of the Live View page. • Administrators have unrestricted access to all settings. • Operators have access to all settings except System Options See also the online help .
AXIS P5522 PTZ Dome Network Camera Video and Audio Video and Audio The video and audio settings can be used to optimize video and audio quality. You can configure the following: • Video stream settings. See page 19. • Stream profiles. See page 20. • Camera settings. See page 21. • Overlay image. See page 22. • Privacy mask. See page 24. • Audio settings. See page 24. • Audio clips. See page 26. Set Up Video Streams To set up the product’s video streams, go to Video & Audio > Video Stream.
AXIS P5522 PTZ Dome Network Camera Video and Audio • Maximum frame rate. To avoid bandwidth problems, the frame rate allowed to each viewer can be Limited to a fixed amount. Alternatively, the frame rate can be set as Unlimited, which means the Axis product always delivers the highest frame rate possible under the current conditions. • Overlay settings. See Overlay on page 22. Click Save to apply the new settings. H.264 H.
AXIS P5522 PTZ Dome Network Camera Video and Audio For quick setup, use one of the predefined stream profiles. Each predefined profile has a descriptive name, indicating its purpose. If required, the predefined stream profiles can be modified and new customized stream profiles can be created. To create a new profile or modify an existing profile, go to Setup > Video & Audio > Stream Profiles. To select a default stream profile for the Live View page, go to Setup > Live View Config.
AXIS P5522 PTZ Dome Network Camera Video and Audio Iris - A larger F-value means less light sensitivity, but a larger depth of field. Gain - Measured in decibels (dB), gain describes the amount of amplification applied to a signal, in this case the visual information in the image. A high level of amplification may provide a better image in very low light situations. A high gain will also increase the amount of image noise.
AXIS P5522 PTZ Dome Network Camera Video and Audio Overlay Image An overlay image is a static image superimposed over the video stream. The image, for example a company logo, is used to provide extra information or to mask a part of the image. Since it is static, the position and size of an overlay image will remain the same regardless of resolution and Pan/Tilt/Zoom movements. Use a privacy mask to set up a dynamic mask which will always mask the specified part of monitored area.
AXIS P5522 PTZ Dome Network Camera Video and Audio 1. Go to Video & Audio > Video Stream and select the Image tab. 2. Under Overlay Settings, select Include text. 3. Enter the modifier #D and, optionally, additional text which will be displayed also when the action rule is not active. Create the action rule: 1. Go to Events > Action Rules 2. Click Add to create a new rule. 3. Select a Trigger and, optionally, a Schedule and Additional conditions. See the online help for details. 4.
AXIS P5522 PTZ Dome Network Camera Video and Audio Full duplex - Simultaneous two-way audio allowing the Axis product to transmit and receive audio at the same time. There is no echo cancellation; if feedback loops appear, try moving the microphone or the speaker. Half-duplex - Audio can be transmitted to and from the Axis product but only in one direction at a time. To transmit audio using the Live View page, use the Talk and Listen buttons, see AMC Audio Controls on page 13.
AXIS P5522 PTZ Dome Network Camera Video and Audio • G726 is an unlicensed speech codec that is most commonly used within the security industry. Note If recording audio to edge storage, such as an SD card or network share, use AAC encoding. The Sample rate defines the number of times per second the sound is sampled. A higher sample rate will provide better audio quality, but also requires a greater bandwidth. Set the required Bit rate depending on the selected encoding.
AXIS P5522 PTZ Dome Network Camera Configure the Live View Page Configure the Live View Page You can customize the Live View page and alter it to suit your requirements. It is possible to define the following features of the Live View page. • Stream Profile. See page 20. • Default Viewer for Browser. See page 27. • Viewer Settings. See page 27. • Action Buttons. These are the buttons described in Controls on the Live View Page on page 11 . • User Defined Links. See page 28. • Output Buttons.
AXIS P5522 PTZ Dome Network Camera Configure the Live View Page • Select Use PTZ joystick mode as default to enable joystick mode. The mode can be changed temporarily from the PTZ control panel. • Select Enable recording button to enable recording from the Live View page. This button is available when using the AMC viewer. The recordings are saved to the location specified in the AMC Control Panel. See AXIS Media Control (AMC) on page 15.
AXIS P5522 PTZ Dome Network Camera PTZ (Pan Tilt Zoom) PTZ (Pan Tilt Zoom) Preset Positions A preset position is a saved view that can be used to quickly steer the camera to a specific position.
AXIS P5522 PTZ Dome Network Camera PTZ (Pan Tilt Zoom) It is also possible to, for example, record video or save images (take a snapshot) while the Gatekeeper is active. Go to Events and set up an action rule with PTZ Preset Reached as trigger. Guard Tour A guard tour displays the video stream from different preset positions, one-by-one, in a predetermined order or at random and for configurable time periods. The enabled guard tour will keep running after the user has logged off or closed the browser.
AXIS P5522 PTZ Dome Network Camera PTZ (Pan Tilt Zoom) x Move speed sets the speed of the camera’s pan and tilt movements. The default setting is maximum speed. When using a joystick (or emulating one with the mouse) the Enable proportional speed setting can be used to reduce the maximum pan/tilt movement speed, i.e. the speed the camera view moves at when the joystick is pushed all the way out in any direction. This is useful then the view is zoomed in on an object.
AXIS P5522 PTZ Dome Network Camera PTZ (Pan Tilt Zoom) Note Disabling PTZ controls will not affect preset positions. For example, if the tilt control is disabled, the product can still move to preset positions that require a tilt movement. Control Queue Note • The administrator can enable and disable PTZ controls for selected users. • To identify different users in the viewer group, cookies must be enabled on the client. • The Control queue polltime is measured in seconds.
AXIS P5522 PTZ Dome Network Camera Detectors Detectors Motion Detection Motion detection is used to generate an alarm whenever movement starts or stops in the camera view. Motion detection is configured by defining up to 10 Include and Exclude windows: • Include windows — define areas where motion should be detected • Exclude windows — define areas within an Include window that should be ignored (areas outside Include windows are automatically ignored).
AXIS P5522 PTZ Dome Network Camera Detectors A large difference in luminance is required to trigger motion detection. Medium level (50%) Low level (0%) Even very small objects trigger motion detection. An object that appears in the window triggers motion detection only for a very short time before it is considered as non-moving. Only very bright objects on a dark background trigger motion detection.
AXIS P5522 PTZ Dome Network Camera Applications Applications Third party applications can be uploaded to and installed on the Axis product. Applications add functionality to the product, for example video analytics and intelligent video capabilities such as recognition, tracking, detection and counting. For information about available applications, downloads, trials and licenses, go to www.axis.com/applications Note • It is recommended to run one application at a time.
AXIS P5522 PTZ Dome Network Camera Applications If the Axis product is reset to factory default, installed applications and their settings are removed. For information about factory default, see Reset to Factory Default Settings.
AXIS P5522 PTZ Dome Network Camera Events Events The Event pages allow you to configure the Axis product to perform actions when different events occur. For example, the product can start a recording or send an email notification when motion is detected. The set of conditions that defines how and when the action is triggered is called an action rule. Convert Event Types to Action Rules If the Axis product is upgraded to firmware version 5.
AXIS P5522 PTZ Dome Network Camera Events For more information, see the online help . Triggers Available action rule triggers and conditions include: • Applications – Use installed applications to trigger the rule. See Applications on page 35. • Detectors • • - Audio Detection – Trigger the rule when audio is detected. See Audio Detection on page 34. - Live Stream Accessed – Trigger the rule when any stream is accessed and during edge storage playback.
AXIS P5522 PTZ Dome Network Camera Events • Play Audio Clip – See Audio Clips on page 26. • PTZ Control - Preset Position – Go to a preset position. - Guard Tour – Start a guard tour. See Guard Tour on page 30. • Record Video – Record video and audio to a selected storage. To record audio, use AAC audio encoding and make sure that audio is enabled in the selected stream profile. • Send Images – Send images to a recipient. • Send Notifications – Send a notification message to a recipient.
AXIS P5522 PTZ Dome Network Camera Events HTTPS Encrypted file transfer using HyperText Transfer Protocol Secure (HTTPS). Send Images Send Notification Specify login information for the HTTPS server and validate the server’s certificate. If there is a proxy between the Axis product and the HTTPS server, also specify the proxy settings. Send Video Clip Network Share A network share can also be used as a storage device for recorded video.
AXIS P5522 PTZ Dome Network Camera Events Set Up Recurrences Recurrences are used to trigger action rules repeatedly, for example every 5 minutes or every hour. To set up a recurrence: 1. Go to Events > Recurrences and click Add. 2. Enter a descriptive name and recurrence pattern. 3. Click OK. To use the recurrence in an action rule, first select Time from the Trigger drop-down list in the Action Rule Setup page and then select the recurrence from the second drop-down list.
AXIS P5522 PTZ Dome Network Camera Recordings Recordings • To access recordings, see Recording List on page 42. • To configure camera controlled storage, see Storage on page 52. Recording List Recorded videos are listed on the Recordings > List page. The list shows each recording’s start date and time, duration and the event that triggered the recording. To play or download a recording, follow these steps: 1. Go to Recordings > List. 2. Use the filter to narrow the list of recordings.
AXIS P5522 PTZ Dome Network Camera Languages Languages Multiple languages can be installed in the Axis product. All web pages including the online help will be displayed in the selected language. To switch languages, go to Setup > Languages and first upload the new language file. Browse and locate the file and click the Upload Language button. Select the new language from the list and click Save.
AXIS P5522 PTZ Dome Network Camera System Options System Options Security Users User access control is enabled by default and can be configured under System Options > Security > Users. An administrator can set up other users by giving them user names and passwords. It is also possible to allow anonymous viewer login, which means that anybody may access the Live View page.
AXIS P5522 PTZ Dome Network Camera System Options 2. Select an HTTPS certificate from the list of installed certificates. 3. Optionally, click Ciphers and select the encryption algorithms to use for SSL. 4. Set the HTTPS Connection Policy for the different user groups. 5. Click Save to enable the settings. To access the Axis product via the desired protocol, in the address field in a browser, enter https:// for the HTTPS protocol and http:// for the HTTP protocol.
AXIS P5522 PTZ Dome Network Camera System Options A Server/Client certificate can be self-signed or issued by a Certificate Authority (CA). A self-signed certificate offers limited protection and can be used before a CA-issued certificate has been obtained. To install a self-signed certificate: 1. Go to Setup > System Options > Security > Certificates. 2. Click Create self-signed certificate and provide the requested information. To create and install a CA-signed certificate: 1.
AXIS P5522 PTZ Dome Network Camera System Options Network Basic TCP/IP Settings The Axis product supports IP version 4 and IP version 6. Both versions can be enabled simultaneously, and at least one version must always be enabled. IPv4 Address Configuration By default, the Axis product is set to use IPv4 (IP version 4) and to obtain the IP address automatically via DHCP. The IPv4 settings are configured under System Options > Network > TCP/IP > Basic.
AXIS P5522 PTZ Dome Network Camera System Options ping -l 408 -t Windows example (this may require that you run the command prompt as an administrator) arp -s 192.168.0.125 00-40-8c-18-10-00 ping -l 408 -t 192.168.0.125 4. Check that the network cable is connected and then restart the product by disconnecting and reconnecting power. 5. Close the command prompt when the product responds with Reply from 192.168.0.125:... or similar. 6.
AXIS P5522 PTZ Dome Network Camera System Options Domain name - Enter the domain(s) to search for the host name used by the Axis product. Multiple domains can be separated by semicolons. The host name is always the first part of a fully qualified domain name, for example, myserver is the host name in the fully qualified domain name myserver.mycompany.com where mycompany.com is the domain name. Primary/Secondary DNS server - Enter the IP addresses of the primary and secondary DNS servers.
AXIS P5522 PTZ Dome Network Camera System Options Note • For NAT traversal to work, this must be supported by the router. The router must also support UPnPTM. • In this context, router refers to any network routing device such as a NAT router, Network router, Internet Gateway, Broadband router, Broadband sharing device, or a software such as a firewall. Enable/Disable - When enabled, the Axis product attempts to configure port mapping in a NAT router on your network, using UPnPTM.
AXIS P5522 PTZ Dome Network Camera System Options SNMP The Simple Network Management Protocol (SNMP) allows remote management of network devices. An SNMP community is the group of devices and management station running SNMP. Community names are used to identify groups. To enable and configure SNMP in the Axis product, go to the System Options > Network > SNMP page. Depending on the level of security required, select the version on SNMP to use.
AXIS P5522 PTZ Dome Network Camera System Options Storage SD Card NOTICE TICE NO To prevent data corruption, the SD card should always be unmounted before it is ejected. Note For SD card recommendations see www.axis.com The Axis product supports SD cards with up to 64 GB of storage. For best recording performance, use an SDHC or SDXC card with speed class 10.
AXIS P5522 PTZ Dome Network Camera System Options 1. Insert the SD card in the SD card slot. 2. Open the Axis product’s webpages and go to Setup > System Options > Storage. 3. Click SD Card. 4. Click Format and select the desired file system. 5. Click OK to start formatting the card. Network Share Network share allows you to add network storage such as a NAS (network-attached storage). The NAS shall be dedicated for recordings and data from the Axis products connected to the network.
AXIS P5522 PTZ Dome Network Camera System Options Click Restart to perform a correct restart if the Axis product is not behaving as expected. This will not affect any of the current settings. Note A restart clears all entries in the Server Report. Click Restore to reset most settings to the factory default values. The following settings are not affected: • the boot protocol (DHCP or static) • the static IP address • the default router • the subnet mask • the system time • the IEEE 802.
AXIS P5522 PTZ Dome Network Camera System Options Crash Report - Generates an archive with debugging information. The report takes several minutes to generate. The log levels for the System Log and the Access Log are set under System Options > Support > Logs & Reports > Configuration . The Access Log can be configured to list all connections to the product (select Critical, Warnings & Info). Advanced Scripting Scripting allows experienced users to customize and use their own scripts.
AXIS P5522 PTZ Dome Network Camera System Options 4. Using the installation and management software tools, assign an IP address, set the password and access the video stream It is also possible to reset parameters to factory default via the web interface. Go to Setup > System Options > Maintenance.
AXIS P5522 PTZ Dome Network Camera Multi-Connector Cable (sold separately) Multi-Connector Cable (sold separately) When connecting external equipment to the Axis product, a multi-connector cable (available from Axis) is required in order to maintain the product’s IP rating. The multi-connector cable can be purchased from your Axis reseller. Connect the multi-connector cable to the product’s multi-connector. To locate the multi-connector, see Hardware Overview on page 7 .
AXIS P5522 PTZ Dome Network Camera Multi-Connector Cable (sold separately) B I/O configured as output I/O connector DC power input AC power input 1 2 3 4 5 6 58
AXIS P5522 PTZ Dome Network Camera Troubleshooting Troubleshooting Check the Firmware Firmware is software that determines the functionality of network devices. One of your first actions when troubleshooting a problem should be to check the current firmware version. The latest version may contain a correction that fixes your particular problem. The current firmware version in the Axis product is displayed in the page Setup > Basic Setup and in Setup > About.
AXIS P5522 PTZ Dome Network Camera Troubleshooting 5. Reinstall the product, referring to the Installation Guide. If the emergency recovery procedure does not get the product up and running again, contact Axis support at www.axis.com/techsup/ Symptoms, Possible Causes and Remedial Actions Problems setting the IP address When using ARP/Ping Try the installation again. The IP address must be set within two minutes after power has been applied to the product. Ensure the Ping length is set to 408.
AXIS P5522 PTZ Dome Network Camera Troubleshooting Problems with streaming H.264 Problems with AXIS Media Control (Internet Explorer only) To enable the updating of video images in Internet Explorer, set the browser to allow ActiveX controls. Also, make sure that AXIS Media Control is installed on your computer. No H.264 displayed in the client Check that the relevant H.264 connection methods and correct interface are enabled in the AMC Control Panel (streaming tab).
AXIS P5522 PTZ Dome Network Camera Troubleshooting No audio Incorrect setup Check the sound card in the computer. Ensure that mute is not selected and that the volume settings are correct. Check that Enable audio support is selected under Setup > System Options > Security > Audio Support. Check that the correct Audio Input source is selected under Setup > Video & Audio > Audio Settings. Poor audio quality Stuttering Reduce the number of listeners and viewers. Decrease image resolution and compression.
AXIS P5522 PTZ Dome Network Camera Technical Specifications Technical Specifications Function/group Item Specifications Camera Models AXIS P5522 50 Hz AXIS P5522 60 Hz Image sensor 1/4'‘ ExView HAD progressive scan CCD Lens Varifocal f=4.1 – 73.8 mm F1.4 – 3.0 Autofocus Automatic day and night functionality Horizontal angle of view: 47.0° – 2.8° Minimum illumination Color: 0.5 lux at 30 IRE F1.4 B/W: 0.01 lux at 30 IRE F1.
AXIS P5522 PTZ Dome Network Camera Technical Specifications Function/group Item Specifications Network Security Password protection, IP address filtering, HTTPS encryption*, IEEE 802.1X network access control*, digest authentication, user access log *This product includes software developed by the Open SSL Project for use in the Open SSL Toolkit (www.openssl.
AXIS P5522 PTZ Dome Network Camera Technical Specifications Function/group Item Specifications Approvals EN 55022 Class A, EN 61000–3–2, EN 61000–3–3, EN 61000–6–1, EN 61000–6–2, EN 55024 FCC Part 15 Subpart B Class A ICES-003 Class A VCCI Class A C-tick AS/NZS CISPR 22 KCC Class A EN 60950–1 (IEC 60950–1) IEC 60529 IP51 IEC 60721–4–3 Class 3K3, 3M3, EN/IEC 60068–2 Midspan: EN 60950–1, GS, UL, cUL, UL-AR, CSA, CE, FCC, VCCI, CB, KCC Weight Camera: 1.9 kg (4.2 lb) Camera with drop-ceiling mount: 2.
User Manual AXIS P5522 PTZ Dome Network Camera © Axis Communications AB, 2015 Ver. M5.2 Date: January 2015 Part No.
