USER’S MANUAL AXIS P5532 PTZ Dome Network Camera AXIS P5534 PTZ Dome Network Camera
AXIS P5532/AXIS P5534 User’s Manual Notices This manual is intended for administrators and users of the AXIS P5532/AXIS P5534 PTZ Dome Network Camera, and is applicable for firmware release 5.15 and later. It includes instructions for using and managing the camera on your network. Previous experience of networking will be of use when using this product. Some knowledge of UNIX or Linux-based systems may also be beneficial, for developing shell scripts and applications.
AXIS P5532/AXIS P5534 - Table of contents Contents Product Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Key features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Hardware overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
AXIS P5532/AXIS P5534 - Product Description Product Description This manual applies to the following products: • • AXIS P5532 PTZ Dome Network Camera AXIS P5534 PTZ Dome Network Camera Key features • • • • • • • • • HDTV 720p AXIS P5534 offers HDTV 720p in compliance with SMPTE 296M standard of 1280 x 720 pixel resolution, full frame rate, high color fidelity and a 16:9 format. AXIS P5532 offers D1 and 4CIF resolution (720 x 480/576 pixels).
AXIS P5532/AXIS P5534 - Product Description Hardware overview Part number (P/N) & Serial number (S/N). The serial number may be required during installation. Multi-connector Network connector (High PoE) Status LED SD memory card slot Restart button Control button Network connector - RJ-45 Ethernet connector. Supports High Power over Ethernet (IEEE 802.3at). Use the AXIS T8123 Midspan (included). Shielded cables should be used to comply with EMC.
AXIS P5532/AXIS P5534 - Product Description SDHC Memory card slot - A standard or high capacity SD memory card (not included) can be used for local recording with removable storage. To insert and remove an SD card, the camera’s top cover must first be removed; for instructions please refer to the Installation Guide. Note: Before removal, the SD card should be unmounted to prevent corruption of recordings. To unmount the SD card, go to Setup > System Options > Storage > SD Card and click Unmount.
AXIS P5532/AXIS P5534 - Accessing the Camera Accessing the Camera To install the AXIS P5532/AXIS P5534 PTZ Dome Network Camera, refer to the Installation Guide supplied with your product. The network camera can be used with most operating systems and browsers. The recommended browsers are Internet Explorer with Windows, Safari with Macintosh and Firefox with other operating systems. See Technical Specifications, on page 48.
AXIS P5532/AXIS P5534 - Accessing the Camera Access from the Internet Once connected, the camera is accessible on your local network (LAN). To access the camera from the Internet you must configure your broadband router to allow incoming data traffic to the camera. To do this, enable the NAT-traversal feature, which will attempt to automatically configure the router to allow access to the camera. This is enabled from Setup > System Options > Network > TCP/IP Advanced.
AXIS P5532/AXIS P5534 - Accessing the Camera The Live View page If your network camera has been customized to meet specific requirements the buttons and other items described below may or may not be displayed on the Live View page. The following provides an overview of each available button. General controls View size – (AXIS P5534 only) Click to scale the image down to 800 pixels wide or to full scale. Only available in MJPEG.
AXIS P5532/AXIS P5534 - Accessing the Camera AMC Audio controls AMC audio buttons control the speakers and microphone connected to the client computer. The buttons are only visible when audio is enabled. Speaker button – Click to switch the sound on or off. Microphone button – Click to switch the sound on or off. In Simplex - Network Camera speaker only mode, click this button to stop sending audio to the network camera. Use the slider to control the volume of the speakers and the microphone.
AXIS P5532/AXIS P5534 - Video and Audio Streams Video and Audio Streams The network camera provides several image and video stream formats. Your requirements and the properties of your network will determine the type you use. The Live View page in the network camera provides access to H.264 and Motion JPEG video streams, audio streams and to the list of available stream profiles. Other applications and clients can access the video and audio streams directly, without going via the Live View page.
AXIS P5532/AXIS P5534 - Video and Audio Streams AXIS Media Control (AMC) AXIS Media Control (AMC) in Internet Explorer in Windows is the recommended method of accessing live video from the network camera. The AMC Control Panel can be used to configure various video and audio settings. Please see the AXIS Media Control User’s Manual for more information. The AMC Control Panel is automatically installed on first use, after which it can be configured.
AXIS P5532/AXIS P5534 - Setup Tools Setup Tools AXIS P5532/AXIS P5534 can be configured by users with administrator or operator rights. To access the product’s Setup tools, click Setup in the top right-hand corner of the Live View page. • • Administrators have unrestricted access to all settings. Operators have access to Video & Audio, Live View Config, PTZ, Events and Recording List. See also the online help available by clicking on each Setup page.
AXIS P5532/AXIS P5534 - Video & Audio Video & Audio Click to access the online help that explains the Setup tools. Video Stream The video stream settings appear under four different tabs: • • • • Image Audio H.264 MJPEG Preview For a preview of the image before saving, select the Video format and click Open. The pixel counter shows the number of pixels in an area of the image and can be used to ensure that the size of the image fulfills certain requirements, for example for face recognition.
AXIS P5532/AXIS P5534 - Video & Audio Audio Check the Enable Audio box to enable audio in the video stream. Note: The checkbox Enable Audio Support under System Options > Security > Audio Support must also be checked to enable sound in the product. See Audio Support, on page 32. Configuration settings from Video & Audio > Audio Settings are displayed under Current Audio Settings. See Audio Settings, on page 18 for more information on audio settings.
AXIS P5532/AXIS P5534 - Video & Audio Stream Profiles There are four pre-programmed stream profiles available for quick set-up. These settings can be adjusted and new customized profiles can be created. Each profile has a descriptive name, describing its usage and/or purpose. The profiles can be accessed from the Live View page. • To create a new stream profile, click Add to bring up the Stream Profile Settings dialog. 1. Enter a unique name and a description for your profile. 2.
AXIS P5532/AXIS P5534 - Video & Audio IR cut filter - Set the IR cut filter to Off to allow the camera to “see” infrared light; it increases the light sensitivity, for example at night. The image is shown in black & white when the IR cut filter is off. Set to Auto to automatically switch between On and Off according to the lighting conditions. Max gain - Measured in decibels (dB). A high level of amplification may provide a better image in very low light situations.
AXIS P5532/AXIS P5534 - Video & Audio Audio Settings This section describes how to configure the basic audio settings for the network camera. The audio functionality for each video stream is enabled under Video & Audio > Video Stream > Audio. Note: A multi-connector cable (available from Axis) is required when connecting external audio equipment to AXIS P5532/AXIS P5534, see Multi-Connector Cable (not included), on page 41. Audio Channels Audio mode - The available audio modes are • Full duplex.
AXIS P5532/AXIS P5534 - Video & Audio Audio Output An external speaker can be connected to the Audio out connector provided by the multi-connector cable (not included), see page 41. If the sound from the speaker is too low or too high, adjust the output gain for the active speaker attached to the network camera. When satisfied with the settings, click Save, or click Reset to revert to previously saved settings.
AXIS P5532/AXIS P5534 - Live View Config Live View Config Layout Stream Profile From the Stream Profile drop-down list, select the stream profile to be used for the Live View page. Listed are the pre-programmed stream profiles as well as the ones created under Video & Audio > Stream Profiles. See Stream Profiles, on page 16, for more information Default Viewer From the drop-down lists, select the default method for viewing video images for your browser.
AXIS P5532/AXIS P5534 - Live View Config Viewer Settings Check the Show viewer toolbar box to display the AXIS Media Control (AMC) or the QuickTime viewer toolbar under the video image in your browser. The administrator can disable the installation of the H.264 decoder included with AXIS Media Control. This is used to prevent the installation of unlicensed copies. Further decoder licenses can be purchased from your Axis reseller.
AXIS P5532/AXIS P5534 - Live View Config Output Buttons The output buttons are used to manually activate and inactivate output ports, for example, to switch a light on and off.
AXIS P5532/AXIS P5534 - PTZ (Pan Tilt Zoom) PTZ (Pan Tilt Zoom) Preset Positions A preset position is a pre-defined camera view that can be used to quickly steer the camera to a specific location. From Preset Position Setup, use the Pan, Tilt and Zoom (PTZ) controls to steer the camera view to the required position. When satisfied with the camera's position, enter a descriptive name and click Add. The camera position, iris and focus settings are then saved as a preset position.
AXIS P5532/AXIS P5534 - PTZ (Pan Tilt Zoom) Advanced Limits Define the pan, tilt, zoom and focus limits for the network camera. Movements to the left and right, up and down, can be restricted to narrow the area under surveillance. The near focus limit can be set to avoid focusing on objects too close to the camera.
AXIS P5532/AXIS P5534 - Events Events Pre-defined parameters, known as an event or Event Type can trigger certain actions in the camera. A common event type is an alarm that causes the camera to upload images. Many event types use an Event Server, to receive uploaded images. An event that is triggered by a signal, such as a door switch, motion detection, or system event, is called a triggered event, see page 26. A scheduled event runs at pre-programmed times.
AXIS P5532/AXIS P5534 - Events Triggered Event A triggered event can be activated by: • Input ports • A manual trigger – using the manual trigger button on the Live View page or through the VAPIX® Application Programming Interface (API) • Movement in a motion detection window • Audio – when the sound level rises above or falls below the alarm level (configured under Video & Audio > Audio Settings, see page 18).
AXIS P5532/AXIS P5534 - Events Notes: • • • Pre-trigger and post-trigger buffers will be lost if the connection to the event server fails. The maximum length of the pre-/post-buffer depends on the video image size and selected frame rate. If the pre- or post-buffer is too large for the camera’s internal memory, the frame rate is reduced and individual images may be missing.
AXIS P5532/AXIS P5534 - Events Motion Detection Motion detection is used to generate an alarm whenever movement occurs (or stops) in the video image. Up to 10 Include and Exclude windows can be configured: • • Include windows target specific areas within the whole video image. Exclude windows define areas within an Include window that should be ignored (areas outside Include windows are automatically ignored).
AXIS P5532/AXIS P5534 - Events Please see the online help Object Size for descriptions of each available option.
AXIS P5532/AXIS P5534 - Recording List Recording List The Recording List window contains a list of recordings made to the memory card. It shows each recording's start time, length, the event type used to start the recording, and indicates if the recording is locked so that it can neither be deleted nor recorded over. To view a recording, select it from the list and click Play. For detailed recording and video information, select an individual recording from the list and click Properties.
AXIS P5532/AXIS P5534 - System Options System Options Security Users User access control is enabled by default. An administrator can set up other users, by giving them user names and passwords. It is also possible to allow anonymous viewer login, which means that anybody may access the Live View page, as described below: The user list displays the authorized users and user groups (levels): Viewer Operator Administrator Provides the lowest level of access, which only allows access to the Live View page.
AXIS P5532/AXIS P5534 - System Options IEEE 802.1X IEEE 802.1X is a standard for port-based Network Admission Control providing secure authentication of wired and wireless network devices. IEEE 802.1X is based on EAP (Extensible Authentication Protocol). To access a network protected by IEEE 802.1X, devices must authenticate themselves.
AXIS P5532/AXIS P5534 - System Options Date & Time Current Server Time Displays the current date and time (24h clock). The time can be displayed in 12h clock format in the overlay (see below). New Server Time Select your time zone from the drop-down list. If you want the server clock to automatically adjust for daylight savings time, select the Automatically adjust for daylight saving time changes option. Note: The time zone setting only apply when the device’s time is synchronized with an NTP server.
AXIS P5532/AXIS P5534 - System Options Use the following IP address - To use a static IP address for AXIS P5532/AXIS P5534, check the radio button and then make the following settings: • IP address – Specify a unique IP address for your AXIS P5532/AXIS P5534.
AXIS P5532/AXIS P5534 - System Options Advanced TCP/IP Settings DNS Configuration DNS (Domain Name Service) provides the translation of host names to IP addresses on your network. Obtain DNS server address via DHCP - Automatically use the DNS server settings provided by the DHCP server. Click the View button to see the current settings.
AXIS P5532/AXIS P5534 - System Options Notes: • For NAT traversal to work, this must be supported by the broadband router. The router must also support UPnPTM. • The broadband router has many different names: “NAT router”, “Network router“, Internet Gateway”, “Broadband sharing device” or “Home firewall” but the essential purpose of the device is the same. Enable/Disable – When enabled, the network camera attempts to configure port mapping in a NAT router on your network, using UPnP™.
AXIS P5532/AXIS P5534 - System Options QoS Settings - For each type of network traffic supported by your Axis network video product, enter a DSCP (Differentiated Services Codepoint) value. This value is used to mark the traffic’s IP header. When the marked traffic reaches a network router or switch, the DSCP value in the IP header tells the router or switch the type of treatment to apply to this type of traffic, for example, how much bandwidth to reserve for it.
AXIS P5532/AXIS P5534 - System Options RTP/H.264 These settings are the port range, IP address, port number (video and audio), and Time-To-Live value to use for the video stream(s) in multicast H.264 format. Only certain IP addresses and port numbers should be used for multicast streams. For more information, please see the online help. Bonjour The network camera includes support for Bonjour. When enabled, the camera is automatically detected by operating systems and clients that support this protocol.
AXIS P5532/AXIS P5534 - System Options Support Support Overview The Support Overview page provides valuable information on troubleshooting and contact information, should you require technical assistance. System Overview System Overview is an overview of the camera’s status and settings. Information that can be found here includes the camera’s firmware version, IP address, security, event and image settings and recent log items.
AXIS P5532/AXIS P5534 - About Advanced Scripting Scripting is an advanced function that enables you to customize and use scripts. This function is a very powerful tool. Caution! Improper use may cause unexpected behavior or even cause loss of contact with the unit. If a script does cause problems, reset the unit to its factory default settings. A backup file may be of use to return the unit to its latest configuration.
AXIS P5532/AXIS P5534 - Multi-Connector Cable (not included) Multi-Connector Cable (not included) When connecting external equipment to AXIS P5532/AXIS P5534, a multi-connector cable (available from Axis) is required in order to maintain the camera’s IP51 rating. The multi-connector cable can be purchased from your Axis reseller. Connect the multi-connector cable to the camera’s multi-connector (see page 5).
AXIS P5532/AXIS P5534 - Troubleshooting Troubleshooting Checking the firmware Firmware is software that determines the functionality of network cameras. One of your first actions when troubleshooting a problem should be to check the current firmware version. The latest version may contain a correction that fixes your particular problem. The current firmware version in your camera is displayed on the page Setup > Basic Setup or under About.
AXIS P5532/AXIS P5534 - Troubleshooting Axis Support If you contact Axis support, please help us resolve your problem expediently by providing a Server Report and a detailed description of the problem. The Server Report contains important information about the server and its software, as well as a list of the current parameters. The Access Log is also included in the Server Report. Go to Setup > System Options > Support > Support Overview to generate a Server Report.
AXIS P5532/AXIS P5534 - Troubleshooting Symptoms, possible causes, and remedial action Problems setting the IP address When using ARP/Ping Try the installation again. The IP address must be set within two minutes after power has been applied to the camera. Ensure the Ping length is set to 408. See the Installation Guide.
AXIS P5532/AXIS P5534 - Troubleshooting Lower frame rate than expected Reduce number of applications running on the client computer. Limit the number of simultaneous viewers. Check with the system administrator that there is enough bandwidth available. See also the online help. Check in the AMC Control Panel (H.264 tab) that video processing is set to Decode all frames possible. Lower the image resolution.
AXIS P5532/AXIS P5534 - Troubleshooting Distorted audio Check that the correct Audio Input source is selected under Setup > Audio > Source. Select Microphone for the internal microphone or for a connected external microphone. Select Line for a connected line in source. Feedback loops Feedback loops might appear in full-duplex mode. Try moving the microphone or the speaker, or use half-duplex mode instead.
AXIS P5532/AXIS P5534 - Troubleshooting LED Indicator flash routine Case Color Description Normal boot sequence Unlit Power on RFL check* Amber Kernel booting System initiating Green Shows steady green for 10 seconds for normal operation after restart Unlit Steady connection/normal operation Unlit Power on RFL check* Amber Steady - Kernel booting Flashes - Firmware restore Steady - system initiating Hard factory default Flash upgrade No network AXIS DynDNS AVHS Bad Checksum Green Sho
AXIS P5532/AXIS P5534 - Technical Specifications Technical Specifications Function/group Item Camera Models AXIS P5532 50 Hz, AXIS P5532 60 Hz AXIS P5534 50 Hz, AXIS P5534 60 Hz Image sensor AXIS P5532: 1/4” Progressive scan CCD AXIS P5534: 1/3” Progressive scan CCD 1.3 Megapixel Lens AXIS P5532: • Zoom 3.6 - 104.4 mm • F1.4 - 3.7 • Autofocus • Automatic day and night functionality • Horizontal angle of view: 53.1° - 2.0° AXIS P5534: • Zoom 4.7 - 84.6 mm • F1.6 - 2.
AXIS P5532/AXIS P5534 - Technical Specifications Function/group Item Audio Audio streaming Audio compression Network System Integration Two-way • AAC LC 8 kHz 32 kbit/s, 16 kHz 64 kbit/s • G.711 PCM 8 kHz 64 kbit/s • G.726 ADPCM 8 kHz 32 kbit/s or 24 kbit/s • Configurable bit rate Audio input/output Requires multi-connector cable (not included) for external microphone input or line input and line output. Security Password protection, IP address filtering, HTTPS encryption*, IEEE 802.
AXIS P5532/AXIS P5534 - Technical Specifications Function/group Item Specification Operating conditions • Temperature: 0 – 50 ºC (32 – 122 ºF) • Humidity 20-80% RH (non-condensing) Approvals • EN 55022 Class B, EN 61000-3-2 • EN 61000-3-3 • EN 61000-6-1, EN 61000-6-2, EN 55024 • FCC Part 15 Subpart B Class B • ICES-003 Class B • VCCI Class B • C-tick AS/NZS CISPR 22 • KCC Class B • IP51 • IEC 60721-4-3 Class 3K3, 3M3, EN/IEC 60068-2 • EN 60950-1 (IEC 60950-1) • Midspan: EN 60950-1, GS, UL, cUL, UL-AR, C
AXIS P5532/AXIS P5534 - Glossary of Terms Glossary of Terms CCD (Charged Coupled Device) - This light-sensitive image device used in many digital cameras is a large integrated circuit that contains hundreds of thousands of photo-sites (pixels) that convert light energy into electronic signals. Its size is measured diagonally and can be 1/4", 1/3", 1/2" or 2/3".
AXIS P5532/AXIS P5534 - Glossary of Terms the domain name www.example.com is much easier to remember than 192.0.34.166. The translation tables for domain names are contained in Domain name servers. The decibel (dB) is the most common way of quantifying the gain of an amplifier. Gateway - A gateway is a point in a network that acts as an entry point to another network. In a corporate network for example, a computer server acting as a gateway often also acts as a proxy server and a firewall server.
AXIS P5532/AXIS P5534 - Glossary of Terms Local storage - If a camera or video encoder supports local storage, an SD card can be inserted into the SD card slot to locally record and store a video stream. fields (at half height) are then combined into 1 frame. Interlacing was developed many years ago for the analog TV world and is still used widely today. It provides good results when viewing motion in standard TV pictures, although there is always some degree of distortion in the image.
AXIS P5532/AXIS P5534 - Glossary of Terms PAL (Phase Alternating Line) - PAL is the dominant television standard in Europe. PAL delivers 625 lines at 50 half-frames/second. a cache server, it looks in its local cache of previously downloaded web pages. If it finds the page, it is returned to the user without forwarding the request to the Internet.
AXIS P5532/AXIS P5534 - Glossary of Terms Simplex - In Simplex operation, a network cable or communications channel can only send information in one direction. maintained until the data has been successfully exchanged between the communicating applications. Telnet - Telnet is a simple method with which to access another network device, e.g. a computer. The HTTP protocol and the FTP protocols allow you to request specific files from remote computers, but do not allow you logon as a user of that computer.
AXIS P5532/AXIS P5534 - Glossary of Terms server access statistics. WEP (Wireless Equivalent Privacy) - A wireless security protocol, specified in the IEEE 802.11 standard, which is designed to provide a wireless local area network (WLAN) with a level of security and privacy comparable to that usually expected of a wired LAN. Security is at two different levels; 40-bit and 128-bit encryption. The higher the bit number, the more secure the encryption.
AXIS P5532/AXIS P5534 - Index Index Host Name 35 HTTP Server 25 HTTPS 8, 31, 35 A I Action Buttons 9, 21 Active/Inactive 22 Administrator 13 Alarm 28, 41 AMC 7 ARP/Ping 34 Audio 15 Audio input 18 Audio output 19 Audio Settings 18 Auto-flip 24 AXIS Media Control 12, 18 AXIS Media Control toolbar 9 I/O Ports 38 IEEE 802.
AXIS P5532/AXIS P5534 - Index T TCP Server 25 TCP/IP Settings 33 Text Overlay 14 Time Mode 33 Troubleshooting 42 U Upgrade Server 38 UPnP 35, 37 Users 31 V VAPIX 21, 24 Video Stream 14 W White Balance 16 Wide Dynamic Range 16 58