USER MANUAL AXIS P7210 Video Encoder
About this Document This manual is intended for administrators and users of the AXIS P7210 Video Encoder, and is applicable to firmware 5.40 and later. It includes instructions for using and managing the product on your network. Previous experience of networking will be of use when using this product. Some knowledge of UNIX or Linux-based systems may also be beneficial, for developing shell scripts and applications. A later version of this document will be posted to the Axis website, as required.
AXIS P7210 Video Encoder Table of Contents Hardware overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . LED indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Accessing the product . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Access from a browser . . . . . . .
AXIS P7210 Video Encoder Hardware overview Hardware overview 1 2 3 4 5 6 10 11 12 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 7 8 9 13 14 15 Power connector microSD card slot I/O connector RS-485/RS-422 Control button Network connector (PoE) Audio input 1 Audio input 2 Audio output 1 Video inputs LED indicators Group 1 (4 video input connectors) Group 2 Group 3 Group 4 Connectors Network connector - RJ-45 Ethernet connector. Supports Power over Ethernet (PoE).
AXIS P7210 Video Encoder Hardware overview • Connecting to AXIS Internet Dynamic DNS Service. See page 35. To connect, press and hold the button for about 3 seconds. • Resetting the product to factory default settings. See page 42. Power connector - 2-pin terminal block for power input. DC power input I/O connector RS-485/422 connector Note For technical specifications, see page 49. I/O terminal connector - Use in applications for e.g.
AXIS P7210 Video Encoder Hardware overview 1 3.3 V max 250 mA 2 A B A B I/O configured as input I/O configured as output RS-485/RS-422 connector - Two 2-pin terminal blocks for RS-485/RS-422 serial interface used to control auxiliary equipment, e.g. PTZ devices.
AXIS P7210 Video Encoder Hardware overview Power Green Normal operation. Amber Flashes green/amber during firmware upgrade. Note • The Status LED can be configured to be unlit during normal operation. To configure, go to Setup > System Options > Ports & Devices > LED. See the online help for more information. • The Status LED can be configured to flash while an event is active. • The Status LED can be configured to flash for identifying the unit.
AXIS P7210 Video Encoder Accessing the product Accessing the product To install the Axis product, refer to the Installation Guide supplied with the product. The product can be used with most operating systems and browsers. The recommended browsers are Internet Explorer with Windows, Safari with Macintosh and Firefox with other operating systems. See Technical Specifications, on page 49. Note • To view streaming video in Internet Explorer, allow installation of AXIS Media Control (AMC) when prompted.
AXIS P7210 Video Encoder Accessing the product 1. Click Create self-signed certificate. 2. Provide the requested information and click OK. The certificate is created and the password can now be set securely. All traffic to and from the product is encrypted from this point on. 3. Enter a password and then re-enter to confirm the spelling. Click OK. The password has now been configured. Note • The default administrator user name root is permanent and cannot be deleted.
AXIS P7210 Video Encoder Accessing the product Click Snapshot to save a snapshot of the video image. Right-click the video image to save it in JPEG format on your computer. This button is primarily intended for use when the AXIS Media Control viewer toolbar is not available. Enable this button from Live View Config > Action Buttons. The Audio clip drop-down list allows you to play an audio clip from the Live View page. Select the audio clip and click the Play button.
AXIS P7210 Video Encoder Accessing the product PTZ Controls The Live View page also displays Pan/Tilt/Zoom (PTZ) controls. The administrator can enable/disable controls for specified users under System Options > Security > Users. With the PTZ Control Queue enabled the time each user is in control of the PTZ settings is limited. Click the buttons to request or release control of the PTZ controls. The PTZ Control Queue is set up under PTZ > Control Queue.
AXIS P7210 Video Encoder Media streams Media streams The Axis product provides several audio and video stream formats. Your requirements and the properties of your network will determine the type you use. The Live View page in the product provides access to H.264 and Motion JPEG video streams, audio streams and to the list of available stream profiles. Other applications and clients can access video and audio streams directly, without going via the Live View page. How to stream H.
AXIS P7210 Video Encoder Media streams The AMC Control Panel can be used to configure various video and audio settings. Please see the AXIS Media Control User’s Manual for more information. The AMC Control Panel is automatically installed on first use, after which it can be configured. Open the AMC Control Panel from: • Windows Control Panel (from the Start menu) • Alternatively, right-click the video image in Internet Explorer and click Settings.
AXIS P7210 Video Encoder Media streams Note • = IP addess • The Axis product supports QuickTime 6.5.1 and later. • QuickTime adds latency to the video stream. • It may be possible to use other players to view the H.264 stream using the paths above, although Axis does not guarantee this.
AXIS P7210 Video Encoder Setting up the product Setting up the product The Axis product can be configured by users with administrator or operator rights. Click Setup in the top right-hand corner of the Live View page. • Administrators have unrestricted access to all settings. • Operators have access to all settings except System Options See also the online help . Basic Setup Basic Setup provides shortcuts to the settings that should be made before using the Axis product: 1. Users. See page 32. 2.
AXIS P7210 Video Encoder Video and Audio Video and Audio The video and audio settings can be used to optimize video and audio quality. You can configure the following: • Video stream settings. See page 16. • Stream profiles. See page 17. • Camera settings. See page 17. • Overlay image. See page 18. • Audio settings. See page 19. • Audio clips. See page 20. Video Stream You can define the following video stream settings from Video & Audio > Video Stream: • Image. See page 16. • H.264.
AXIS P7210 Video Encoder Video and Audio An image or text can be superimposed over the image as overlay. See Overlay, on page 18. Save your settings before they can take effect. H.264 H.264, also known as MPEG-4 Part 10/AVC, is a video compression standard that provides high quality video streams at low bit rates. An H.264 video stream consists of different types of frames such as I-frames, P-frames and B-frames.
AXIS P7210 Video Encoder Video and Audio Video input • Enter a descriptive name for your video source in the Video source name field. • The values in the Offset Adjustments fields affect the horizontal and vertical synchronization for the image. This can be used to eliminate any black border surrounding the image. High values, both negative and positive can put the image out of sync. • De-interlacing - is used to improve video stream image quality from analog devices.
AXIS P7210 Video Encoder Video and Audio To place an overlay image at specific coordinates, go to Video & Audio > Video Stream and select the Include overlay image at coordinates check box option and enter the X and Y coordinates. For more information see the online help Audio Settings The audio functionality for each video stream is enabled under Video & Audio > Video Stream > Audio. Select the desired audio channel from the drop-down list.
AXIS P7210 Video Encoder Video and Audio AAC requires a license for both encoding and decoding. AAC is the least complicated and most widely used codec. If achieving the best possible audio quality is a priority, AAC is the recommended codec to use. An AAC license is included in the Axis product. • Sample rate - The number of times per second the sound is sampled. A higher sample rate will provide better audio quality, but also requires a greater bandwidth.
AXIS P7210 Video Encoder Live View Config Live View Config You can customize the Live View page and alter it to suit your requirements. It is possible to define the following features of the Live View page. • Stream Profile. See page 17. • Default Viewer for Browser. See page 22. • Viewer Settings. See page 22. • Action Buttons. These are the buttons described in Controls on the Live View page, on page 9 . • User Defined Links. See page 22. • Output Buttons. See page 22.
AXIS P7210 Video Encoder Live View Config Default viewer for browsers From Live View Config > Default Viewer select the default method for viewing video images in your browser. The product attempts to show the video images in the selected video format and viewer. If this is not possible, the product overrides the settings and selects the best available combination. Browser Viewer Description Windows Internet Explorer AMC Recommended viewer in Internet Explorer (H.264/Motion JPEG) QuickTime H.
AXIS P7210 Video Encoder Live View Config • Pulse activates the output for a defined period of time. The pulse time can be set as short as 1/100 second, and as long as 60 seconds • Active/Inactive displays two buttons (on/off). The output ports must first be configured under System Options> Ports & Devices > I/O Ports. See I/O Ports, on page 39.
AXIS P7210 Video Encoder PTZ (Pan Tilt Zoom) PTZ (Pan Tilt Zoom) Preset Positions A preset position is a predefined view that can be used to quickly steer the camera to a specific location. Preset positions can be accessed in several ways: • By selecting the preset from the Preset positions drop-down list in the Live View Page. • When setting up action rules. See page 28. • When setting up Guard Tour. See . • When setting up the Gatekeeper. See To add a preset position: 1.
AXIS P7210 Video Encoder PTZ (Pan Tilt Zoom) Advanced Limits Define the pan, tilt, zoom and focus limits for the Axis product. Movements to the left and right, up and down, can be restricted to narrow the area under surveillance. Move speed sets the speed of the camera’s pan and tilt movements. The default setting is maximum speed. When using a joystick (or emulating one with the mouse) the Enable proportional speed setting can be used to reduce the maximum pan/tilt movement speed, i.e.
AXIS P7210 Video Encoder Detectors Detectors Camera Tampering Camera Tampering can generate an alarm whenever the camera is repositioned, or when the lens is covered, sprayed or severely defocused. To send an alarm, for example an email, an action rule must be set up. To configure tampering: 1. Go to Detectors > Camera Tampering. 2. Set the Minimum duration, that is, the time that must elapse before an alarm is generated. This can help prevent false alarms for known conditions that affect the image. 3.
AXIS P7210 Video Encoder Detectors Audio detection The Axis product can be configured to generate an alarm when audio rises above, falls below or passes the audio alarm level. The alarm level can be set in the range 0–100 where 0 is the most sensitive and 100 the least sensitive. 1. Go to Detectors > Audio Detection. 2. Set the audio alarm level and click Save. 3. Go to Events > Action Rules and set up an action rule, see Setting Up an Action Rule, on page 28.
AXIS P7210 Video Encoder Events Events The Axis product can be configured to perform actions when different events occur, for example, start a recording when motion is detected. The set of conditions that defines how and when the action is triggered is called an Action Rule. The action rule will apply at specific periods called Schedules. It is possible to specify how often the action rule will recur. This is called Recurrences.
AXIS P7210 Video Encoder Events The recording Duration of some actions can be set to include time immediately before and after the event. Select Pre-trigger time and/or Post-trigger time and enter the number of seconds. When While the rule is active is enabled and the action is triggered again during the post-trigger time, the recording time will be extended with another post-trigger time period. For more information, see the online help .
AXIS P7210 Video Encoder Recordings Recordings The Axis product can be configured to record video continuously or according to an action rule: • To start a continuous recording, see page 30. • To set up action rules, see page 28. • To access recordings, see Recording List, on page 30. • To configure camera controlled storage, see Storage, on page 38. Recording List Recordings made to the SD card and network share are listed on the Recordings > List page.
AXIS P7210 Video Encoder Recordings Note If a new stream profile is selected while a recording is ongoing, the recording will be stopped and saved in the recording list and a new recording with the new stream profile will start. All previous continuous recordings will remain in the recording list until they are removed manually or through automatic removal of old recordings.
AXIS P7210 Video Encoder System Options System Options Security Users User access control is enabled by default and can be configured under System Options > Security > Users. An administrator can set up other users by giving them user names and passwords. It is also possible to allow anonymous viewer login, which means that anybody may access the Live View page.
AXIS P7210 Video Encoder System Options For more information, see the online help . IEEE 802.1X IEEE 802.1X is a standard for port-based Network Admission Control providing secure authentication of wired and wireless network devices. IEEE 802.1X is based on EAP (Extensible Authentication Protocol). To access a network protected by IEEE 802.1X, devices must authenticate themselves.
AXIS P7210 Video Encoder System Options Current Server Time displays the current date and time (24h clock). The time can be displayed in 12h clock in the text overlay (see below). To change the date and time settings, select the preferred Time mode under New Server Time: • Synchronize with computer time sets date and time according to the computer’s clock. With this option, date and time are set once and will not be updated automatically.
AXIS P7210 Video Encoder System Options AXIS Video Hosting System (AVHS) AVHS used in conjunction with an AVHS service, provides easy and secure Internet access to live and recorded video accessible from any location. For more information and help to find a local AVHS Service Provider go to www.axis.com/hosting AVHS is enabled by default. The settings are configured under System Options > Network > TCP IP > Basic.
AXIS P7210 Video Encoder System Options Link-Local IPv4 Address Link-Local Address is enabled by default and assigns the Axis product an additional IP address which can be used to access the product from other hosts on the same segment on the local network. The product can have a Link-Local IP and a static or DHCP-supplied IP address at the same time. This function can be disabled under System Options > Network > TCP/IP > Advanced.
AXIS P7210 Video Encoder System Options Note This FTP server has nothing to do with the product’s ability to transfer images via FTP to other locations and servers. RTSP The RTSP server running in the Axis product allows a connecting client to start an H.264 stream. The RTSP port number can be changed under System Options > Network > TCP/IP > Advanced. The default port is 554. Note H.264 video streams will not be available if the RTSP server is disabled. SOCKS SOCKS is a networking proxy protocol.
AXIS P7210 Video Encoder System Options The following traps are available: • Cold start • Warm start • Link up • Authentication failed SNMP v3 provides encryption and secure passwords. To use traps with SNMP v3, an SNMP v3 management application is required. To use SNMP v3, HTTPS must be enabled, see HTTPS, on page 32. To enable SNMP v3, check the box and provide the initial user password. Note The initial password can only be set once.
AXIS P7210 Video Encoder System Options If the card’s status shows as failed, click Check disk to see if the problem can be found and then try Repair. To avoid filling the card, it is recommended to remove recordings continuously. Under Recording Settings, select Remove recordings older than and select the number of days or weeks. To stop writing to the share and protect recordings from being removed, select Lock under Recording Settings. For more information, see the online help .
AXIS P7210 Video Encoder System Options Select the desired Port Type from the drop-down list. For more information on Serial Port Settings and Daisy Chain Port Settings see the online help . Port Status The list on the System Options > Ports & Devices > Port Status page shows the status of the product’s input and output ports. Maintenance The Axis product provides several maintenance functions. These are available under System Options > Maintenance.
AXIS P7210 Video Encoder System Options Support Support Overview The System Options > Support > Support Overview page provides information on troubleshooting and contact information, should you require technical assistance. See also Troubleshooting, on page 44. System Overview To get an overview of the Axis product’s status and settings, go to System Options > Support > System Overview.
AXIS P7210 Video Encoder System Options Advanced Scripting Scripting allows experienced users to customize and use their own scripts. Caution Improper use may cause unexpected behavior and loss of contact with the Axis product. Axis strongly recommends that you do not use this function unless you understand the consequences. Axis Support does not provide assistance for problems with customized scripts. To open the Script Editor, go to System Options > Advanced > Scripting.
AXIS P7210 Video Encoder System Options 2. Press and hold the Control button and reconnect power (see Hardware overview, on page 4 ). 3. Keep the Control button pressed for about 15 seconds until the Status indicator flashes amber. 4. Release the Control button. The process is complete after about 1 minute (when the Status indicator turns green). The product has been reset to the factory default settings. The default IP address is 192.168.0.90 5. Re-assign the IP address.
AXIS P7210 Video Encoder Troubleshooting Troubleshooting Checking the firmware Firmware is software that determines the functionality of network devices. One of your first actions when troubleshooting a problem should be to check the current firmware version. The latest version may contain a correction that fixes your particular problem. The current firmware version in the Axis product is displayed in the page Setup > Basic Setup and in Setup > About.
AXIS P7210 Video Encoder Troubleshooting Symptoms, possible causes and remedial actions Problems setting the IP address When using ARP/Ping Try the installation again. The IP address must be set within two minutes after power has been applied to the product. Ensure the Ping length is set to 408. See the Installation Guide for detailed instructions.
AXIS P7210 Video Encoder Troubleshooting Multicast H.264 only accessible by local clients Check if your router supports multicasting, or if the router settings between the client and the product need to be configured. The TTL (Time To Live) value may need to be increased. Poor rendering of H.264 images Color depth set incorrectly on clients. Set to 16–bit or 32–bit color.
AXIS P7210 Video Encoder Troubleshooting Slow image update Configuring pre-buffers, motion detection, high-resolution images or high frame rates will affect the performance of the Axis product. Poor performance Poor performance may be caused by heavy network traffic, multiple users accessing the product, low performance clients, use of features such as motion detection, event handling or uploaded applications.
AXIS P7210 Video Encoder Troubleshooting Storage and disk management problems Video cannot be recorded Check that the SD card is not write protected (that is, read only). SD card cannot be mounted Reformat the SD card and then click Mount.
AXIS P7210 Video Encoder Technical Specifications Technical Specifications Function/group Item Specifications Video Encoder Model AXIS P7210 (16 channels) Pan/Tilt/Zoom Wide range of analog PTZ cameras supported (drivers available for download at www.axis.com) 100 presets/camera, guard tour, PTZ control queue Supports Windows compatible joysticks Video compression H.
AXIS P7210 Video Encoder Technical Specifications Function/group Item Specifications System Integration Application Programming Interface Open API for software integration, including VAPIX® from Axis Communications available at www.axis.com Includes the ONVIF specification available at www.onvif.
AXIS P7210 Video Encoder Technical Specifications • Accessing Motion JPEG and H.264 video streams simultaneously. Frame rate and bandwidth affected. • Heavy usage of event settings affect the product’s CPU load. Frame rate affected. • Heavy network utilization due to poor infrastructure. Bandwidth affected. • Viewing on poorly performing client computers lowers perceived performance. Frame rate affected.
User Manual AXIS P7210 Video Encoder © Axis Communications AB, 2011 Ver. M1.9 Date: October 2011 Part No.
