USER MANUAL AXIS P7210 Video Encoder
About this Document This manual is intended for administrators and users of the AXIS P7210 Video Encoder, and is applicable to firmware 5.40 and later. It includes instructions for using and managing the product on your network. Previous experience of networking will be of use when using this product. Some knowledge of UNIX or Linux-based systems may also be beneficial, for developing shell scripts and applications. A later version of this document will be posted to the Axis website, as required.
AXIS P7210 Video Encoder Table of Contents Hardware Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . LED Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Accessing the Product . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Access from a Browser . . . . . . .
AXIS P7210 Video Encoder Hardware Overview Hardware Overview 1 2 3 4 5 6 10 11 12 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 7 8 9 13 14 15 Power connector microSD card slot I/O connector RS-485/RS-422 Control button Network connector (PoE) Audio input 1 Audio input 2 Audio output 1 Video inputs LED indicators Group 1 (4 video input connectors) Group 2 Group 3 Group 4 Connectors For technical specifications, see page 50. Network connector - RJ-45 Ethernet connector. Supports Power over Ethernet (PoE).
AXIS P7210 Video Encoder Hardware Overview NOTICE To prevent corruption of recordings, the SD card should be unmounted before removal. To unmount, go to Setup > System Options > Storage > SD Card and click Unmount. Control button - The control button is used for: • Connecting to an AXIS Video Hosting System service. See page 37. To connect, press and hold the button for about 1 second until the Status LED flashes green. • Connecting to AXIS Internet Dynamic DNS Service. See page 37.
AXIS P7210 Video Encoder Accessing the Product Accessing the Product To install the Axis product, refer to the Installation Guide supplied with the product. The product can be used with most operating systems and browsers. The recommended browsers are Internet Explorer with Windows, Safari with Macintosh and Firefox with other operating systems. See Technical Specifications, on page 50. To view streaming video in Internet Explorer, allow installation of AXIS Media Control (AMC) when prompted.
AXIS P7210 Video Encoder Accessing the Product 2. Provide the requested information and click OK. The certificate is created and the password can now be set securely. All traffic to and from the product is encrypted from this point on. 3. Enter a password and then re-enter to confirm the spelling. Click OK. The password has now been configured. Note • The default administrator user name root is permanent and cannot be deleted.
AXIS P7210 Video Encoder Accessing the Product Click Snapshot to save a snapshot of the video image. Right-click the video image to save it in JPEG format on your computer. This button is primarily intended for use when the AXIS Media Control viewer toolbar is not available. Enable this button from Live View Config > Action Buttons. The Audio clip drop-down list allows you to play an audio clip from the Live View page. Select the audio clip and click the Play button.
AXIS P7210 Video Encoder Accessing the Product PTZ Controls The Live View page also displays Pan/Tilt/Zoom (PTZ) controls. The administrator can enable/disable controls for specified users under System Options > Security > Users. With the PTZ Control Queue enabled the time each user is in control of the PTZ settings is limited. Click the buttons to request or release control of the PTZ controls. The PTZ Control Queue is set up under PTZ > Control Queue.
AXIS P7210 Video Encoder Media Streams Media Streams The Axis product provides several audio and video stream formats. Your requirements and the properties of your network will determine the type you use. The Live View page in the product provides access to H.264 and Motion JPEG video streams, audio streams and to the list of available stream profiles. Other applications and clients can access video and audio streams directly, without going via the Live View page. How to Stream H.
AXIS P7210 Video Encoder Media Streams The AMC Control Panel can be used to configure various video and audio settings. Please see the AXIS Media Control User’s Manual for more information. The AMC Control Panel is automatically installed on first use, after which it can be configured. Open the AMC Control Panel from: • Windows Control Panel (from the Start menu) • Alternatively, right-click the video image in Internet Explorer and click Settings.
AXIS P7210 Video Encoder Media Streams Note • = IP addess • The Axis product supports QuickTime 6.5.1 and later. • QuickTime adds latency to the video stream. • It may be possible to use other players to view the H.264 stream using the paths above, although Axis does not guarantee this.
AXIS P7210 Video Encoder Setting Up the Product Setting Up the Product The Axis product can be configured by users with administrator or operator rights. To open the product’s Setup pages, click Setup in the top right-hand corner of the Live View page. • Administrators have unrestricted access to all settings. • Operators have access to all settings except System Options See also the online help .
AXIS P7210 Video Encoder Video and Audio Video and Audio The video and audio settings can be used to optimize video and audio quality. You can configure the following: • Video stream settings. See page 14. • Stream profiles. See page 15. • Camera settings. See page 16. • Overlay image. See page 16. • Audio settings. See page 17. • Audio clips. See page 19. Video Stream You can define the following video stream settings from Video & Audio > Video Stream: • Image. See page 14. • H.264.
AXIS P7210 Video Encoder Video and Audio • Compression. The compression level affects the image quality, bandwidth and file size of saved images; the lower the compression, the higher the image quality with higher bandwidth requirements and larger file sizes. • Rotate image. If required, the image can be rotated. • Maximum frame rate. To avoid bandwidth problems, the frame rate allowed to each viewer can be limited. • Overlay settings. See Overlay, on page 16. Click Save to apply the new settings.
AXIS P7210 Video Encoder Video and Audio Camera Settings The Video & Audio > Camera Settings page provides access to advanced image settings for the Axis product. Image Appearance The image Brightness can be adjusted in the range 0–100, where a higher value produces a brighter image. The Contrast changes the relative difference between light and dark. It can be adjusted using the slidebar. Video input • Enter a descriptive name for your video source in the Video source name field.
AXIS P7210 Video Encoder Video and Audio An overlay text can display the current date and time, or a text string. When using a text string, modifiers can be used to display information such as the current bit rate or the current frame rate. For information about available modifiers, see File Naming & Date/Time Formats in the online help . To enable overlays: 1. Go to Video & Audio > Video Stream and select the Image tab. 2. To include an overlay image, select Include overlay image at the coordinates.
AXIS P7210 Video Encoder Video and Audio Full duplex - Simultaneous two-way audio allowing the Axis product to transmit and receive audio at the same time. There is no echo cancellation; if feedback loops appear, try moving the microphone or the speaker. Half-duplex - Audio can be transmitted to and from the Axis product but only in one direction at a time. To transmit audio using the Live View page, use the Talk and Listen buttons, see AMC Audio Controls, on page 8 .
AXIS P7210 Video Encoder Video and Audio Configure the audio output settings under Video & Audio > Audio Settings. Output gain - Control the volume (dB Full Scale) of the line audio output. If the sound is too low, choose a higher dB. If the sound is too high, choose a lower dB. Audio Clips An audio clip is a sound file that can be played when events occur or directly from the Live View page. The audio clip must first be uploaded to the Axis product or recorded by a microphone connected to the product.
AXIS P7210 Video Encoder Live View Config Live View Config You can customize the Live View page and alter it to suit your requirements. It is possible to define the following features of the Live View page. • Stream Profile. See page 15. • Default Viewer for Browser. See page 21. • Viewer Settings. See page 21. • Action Buttons. These are the buttons described in Controls on the Live View Page, on page 7 . • User Defined Links. See page 21. • Output Buttons. See page 21.
AXIS P7210 Video Encoder Live View Config Default Viewer for Browsers From Live View Config > Default Viewer select the default method for viewing video images in your browser. The product attempts to show the video images in the selected video format and viewer. If this is not possible, the product overrides the settings and selects the best available combination. Browser Viewer Description Windows Internet Explorer AMC Recommended viewer in Internet Explorer (H.264/Motion JPEG) QuickTime H.
AXIS P7210 Video Encoder Live View Config 1. Go to Setup > Live View Config. 2. Under Output Buttons, select the type of control to use: - Pulse activates the output for a defined period of time. The pulse time can be set from 1/100 second to 60 seconds. - Active/Inactive displays two buttons, one or each action. To configure the active and inactive states, go to System Options > Ports & Devices > I/O Ports and set the port’s Normal state. For more information about I/O ports, see I/O Ports, on page 41.
AXIS P7210 Video Encoder PTZ (Pan Tilt Zoom) PTZ (Pan Tilt Zoom) Preset Positions A preset position is a predefined view that can be used to quickly steer the camera to a specific location. Preset positions can be accessed in several ways: • By selecting the preset from the Preset positions drop-down list in the Live View Page. • When setting up action rules. See page 28. • When setting up Guard Tour. See . • When setting up the Gatekeeper. See To add a preset position: 1.
AXIS P7210 Video Encoder PTZ (Pan Tilt Zoom) Advanced Limits Define the pan, tilt, zoom and focus limits for the Axis product. Movements to the left and right, up and down, can be restricted to narrow the area under surveillance. Move speed sets the speed of the camera’s pan and tilt movements. The default setting is maximum speed. When using a joystick (or emulating one with the mouse) the Enable proportional speed setting can be used to reduce the maximum pan/tilt movement speed, i.e.
AXIS P7210 Video Encoder Detectors Detectors Camera Tampering Camera Tampering can generate an alarm whenever the camera is repositioned, or when the lens is covered, sprayed or severely defocused. To send an alarm, for example an email, an action rule must be set up. To configure tampering: 1. Go to Detectors > Camera Tampering. 2. Set the Minimum duration, that is, the time that must elapse before an alarm is generated. This can help prevent false alarms for known conditions that affect the image. 3.
AXIS P7210 Video Encoder Detectors Note Using the motion detection feature may decrease the product’s overall performance. Set Up Motion Detection Windows To set up a motion detection Include Window, follow these instructions: 1. Go to Detectors > Motion Detection. 2. Select the Configure Included Windows option and click New. Select the new window in the list of windows and enter a descriptive name. 3.
AXIS P7210 Video Encoder Detectors Low level (0%) Even very small objects trigger motion detection. An object that appears in the window triggers motion detection only for a very short time before it is considered as non-moving. Only very bright objects on a dark background trigger motion detection.
AXIS P7210 Video Encoder Events Events The Axis product can be configured to perform actions when different events occur, for example, start a recording when motion is detected. The set of conditions that defines how and when the action is triggered is called an Action Rule. Available Action Rule triggers and conditions include: • Applications — use installed applications to trigger the rule, see .
AXIS P7210 Video Encoder Events - Use Schedule — trigger the rule according to the selected schedule, see Schedules, on page 30. Available actions include: • Output Port — activate an I/O port to control an external device. • Play Audio Clip — see Audio Clips, on page 19. • PTZ Control - Autotracking — start autotracking, see . - Preset Position — go to a preset position. - Guard Tour — start a guard tour, see . • Record Video — record video to a selected storage.
AXIS P7210 Video Encoder Events Recipients Recipients receive media files and notification messages. The following recipients are available: Recipient Use with action Email Send Images Send Notification FTP Send Images HTTP Send Images Send Notification Network Share Send Images TCP Send Notification To add a recipient: 1. Go to Events > Recipients and click Add. 2. Enter a descriptive name 3. Select a recipient Type. 4. Enter the information needed for the recipient type. 5.
AXIS P7210 Video Encoder Events To modify or remove recurrences, select the recurrence in the Recurrences List and click Modify or Remove.
AXIS P7210 Video Encoder Recordings Recordings The Axis product can be configured to record video continuously or according to an action rule: • To start a continuous recording, see page 32. • To set up action rules, see page 29. • To access recordings, see Recording List, on page 32. • To configure camera controlled storage, see Storage, on page 40. Recording List Recorded videos are listed on the Recordings > List page.
AXIS P7210 Video Encoder Recordings Note If a new stream profile is selected while a recording is ongoing, the recording will be stopped and saved in the recording list and a new recording with the new stream profile will start. All previous continuous recordings will remain in the recording list until they are removed manually or through automatic removal of old recordings.
AXIS P7210 Video Encoder System Options System Options Security Users User access control is enabled by default and can be configured under System Options > Security > Users. An administrator can set up other users by giving them user names and passwords. It is also possible to allow anonymous viewer login, which means that anybody may access the Live View page.
AXIS P7210 Video Encoder System Options IEEE 802.1X IEEE 802.1X is a standard for port-based Network Admission Control providing secure authentication of wired and wireless network devices. IEEE 802.1X is based on EAP (Extensible Authentication Protocol). To access a network protected by IEEE 802.1X, devices must authenticate themselves.
AXIS P7210 Video Encoder System Options To change the date and time settings, select the preferred Time mode under New Server Time: • Synchronize with computer time sets date and time according to the computer’s clock. With this option, date and time are set once and will not be updated automatically. • Synchronize with NTP Server obtains date and time from an NTP server. With this option, date and time settings are updated continuously. For information on NTP settings, see NTP Configuration, on page 37.
AXIS P7210 Video Encoder System Options AXIS Video Hosting System (AVHS) AVHS used in conjunction with an AVHS service, provides easy and secure Internet access to live and recorded video accessible from any location. For more information and help to find a local AVHS Service Provider go to www.axis.com/hosting AVHS is enabled by default. The settings are configured under System Options > Network > TCP IP > Basic.
AXIS P7210 Video Encoder System Options Link-Local IPv4 Address Link-Local Address is enabled by default and assigns the Axis product an additional IP address which can be used to access the product from other hosts on the same segment on the local network. The product can have a Link-Local IP and a static or DHCP-supplied IP address at the same time. This function can be disabled under System Options > Network > TCP/IP > Advanced.
AXIS P7210 Video Encoder System Options Note This FTP server has nothing to do with the product’s ability to transfer images via FTP to other locations and servers. RTSP The RTSP server running in the Axis product allows a connecting client to start an H.264 stream. The RTSP port number can be changed under System Options > Network > TCP/IP > Advanced. The default port is 554. Note H.264 video streams will not be available if the RTSP server is disabled. SOCKS SOCKS is a networking proxy protocol.
AXIS P7210 Video Encoder System Options The following traps are available: • Cold start • Warm start • Link up • Authentication failed SNMP v3 provides encryption and secure passwords. To use traps with SNMP v3, an SNMP v3 management application is required. To use SNMP v3, HTTPS must be enabled, see HTTPS, on page 34. To enable SNMP v3, check the box and provide the initial user password. Note The initial password can only be set once.
AXIS P7210 Video Encoder System Options 3. Click Format and select the desired file system. Note During formatting any previous data stored on the disk will be lost. Mounting is done automatically when the card is inserted or when the product is started. A manual mount is only required if the card has been unmounted and not ejected and re-inserted. To unmount the SD card: 1. Go to System Options > Storage and click SD Card. 2. Click Unmount. 3. The card can now be removed.
AXIS P7210 Video Encoder System Options Note There are four I/O ports for each group of video input connectors. COM Port The video encoder has one RS-485/RS-422 serial port. The port supports the following modes: • Generic HTTP allows the video encoder to receive data and send commands via HTTP. • Pan Tilt Zoom is used to control a PTZ device. The PTZ device requires a driver. See for more information. Drivers can be downloaded from www.axis.
AXIS P7210 Video Encoder System Options Support Support Overview The System Options > Support > Support Overview page provides information on troubleshooting and contact information, should you require technical assistance. See also Troubleshooting, on page 45. System Overview To get an overview of the Axis product’s status and settings, go to System Options > Support > System Overview.
AXIS P7210 Video Encoder System Options The log levels for the System Log and the Access Log are set under System Options > Support > Logs & Reports > Configuration. The Access Log can be configured to list all connections to the product (select Critical, Warnings & Info). If required, a different log level can be used when sending emails. Advanced Scripting Scripting allows experienced users to customize and use their own scripts.
AXIS P7210 Video Encoder Troubleshooting Troubleshooting Checking the Firmware Firmware is software that determines the functionality of network devices. One of your first actions when troubleshooting a problem should be to check the current firmware version. The latest version may contain a correction that fixes your particular problem. The current firmware version in the Axis product is displayed in the page Setup > Basic Setup and in Setup > About.
AXIS P7210 Video Encoder Troubleshooting Symptoms, Possible Causes and Remedial Actions Problems setting the IP address When using ARP/Ping Try the installation again. The IP address must be set within two minutes after power has been applied to the product. Ensure the Ping length is set to 408. See the Installation Guide for detailed instructions.
AXIS P7210 Video Encoder Troubleshooting No multicast H.264 displayed in the client Check with your network administrator that the multicast addresses used by the Axis product are valid for your network. Check with your network administrator to see if there is a firewall preventing viewing. Multicast H.264 only accessible by local clients Check if your router supports multicasting, or if the router settings between the client and the product need to be configured.
AXIS P7210 Video Encoder Troubleshooting Missing images in uploads This can occur when trying to use a larger image buffer than is actually available. Try lowering the frame rate or the upload period. Slow image update Configuring pre-buffers, motion detection, high-resolution images or high frame rates will affect the performance of the Axis product.
AXIS P7210 Video Encoder Troubleshooting Storage and disk management problems Video cannot be recorded Check that the SD card is not write protected (that is, read only). SD card cannot be mounted Reformat the SD card and then click Mount.
AXIS P7210 Video Encoder Technical Specifications Technical Specifications Function/group Item Specifications Video Encoder Model AXIS P7210 (16 channels) Pan/Tilt/Zoom Wide range of analog PTZ cameras supported (drivers available for download at www.axis.com) 100 presets/camera, guard tour, PTZ control queue Supports Windows compatible joysticks Video compression H.
AXIS P7210 Video Encoder Technical Specifications Function/group Item Specifications System Integration Application Programming Interface Open API for software integration, including VAPIX® from Axis Communications available at www.axis.com Includes the ONVIF specification available at www.onvif.
AXIS P7210 Video Encoder Technical Specifications • Accessing Motion JPEG and H.264 video streams simultaneously. Frame rate and bandwidth affected. • Heavy usage of event settings affect the product’s CPU load. Frame rate affected. • Heavy network utilization due to poor infrastructure. Bandwidth affected. • Viewing on poorly performing client computers lowers perceived performance. Frame rate affected.
User Manual AXIS P7210 Video Encoder © Axis Communications AB, 2011 - 2012 Ver. M2.3 Date: April 2012 Part No.
