USER MANUAL AXIS P7224
Liability Every care has been taken in the preparation of this manual. Please inform your local Axis office of any inaccuracies or omissions. Axis Communications AB cannot be held responsible for any technical or typographical errors and reserves the right to make changes to the product and manuals without prior notice.
AXIS P7224 Table of Contents Hardware overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Pin Assignments for I/O Connector - AXIS 291 1U Video Server Rack . . . . . . Pin Assignments for I/O Connector - AXIS Q7900 Rack . . . . . . . . . . . . . . . . . Pin Assignments for RS-485 Connector - AXIS Q7900 Rack . . . . . . . . . . . . . . LED indicators . .
AXIS P7224 Hardware overview Hardware overview 10 1 9 2 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 10 11 53 64 7 8 Video inputs (4) Audio input 1 Audio input 2 Audio output 1 Control button Restart button Status LED Power LED Audio mounting nut Bus connectors Part number (P/N) & Serial number (S/N). The serial number may be required during the installation. Connectors Bus connector - These are the physical interfaces to the video encoder rack, providing power, network, RS-485 and I/O terminal connections.
AXIS P7224 Hardware overview • Connecting to an AXIS Video Hosting System service. See page 33. To connect, press and hold the button for about 1 second until the Status LED flashes green. • Connecting to AXIS Internet Dynamic DNS Service. See page 33. To connect, press and hold the button for about 3 seconds. • Resetting the product to factory default settings. See page 39. Restart button - Press to restart the product.
AXIS P7224 Hardware overview Pin Assignments for RS-485 Connector - AXIS Q7900 Rack Pin AXIS P7224 Description 1 RS-485A A half-duplex RS-485 interface for controlling auxiliary equipment e.g. PTZ devices. 2 RS-485B 3–12 Not used LED indicators LED Color Indication Status Green Steady green for normal operation. Amber Steady during startup and when restoring settings. Red Slow flash for failed upgrade. Green Normal operation. Amber Flashes green/amber during firmware upgrade.
AXIS P7224 Accessing the product Accessing the product To install the Axis product, refer to the Installation Guide supplied with the product. The product can be used with most operating systems and browsers. The recommended browsers are Internet Explorer with Windows, Safari with Macintosh and Firefox with other operating systems. See Technical Specifications, on page 44. Note • To view streaming video in Internet Explorer, allow installation of AXIS Media Control (AMC) when prompted.
AXIS P7224 Accessing the product Access from the Internet Once connected, the Axis product is accessible on your local network (LAN). To access the product from the Internet you must configure your network router to allow incoming data traffic to the product. To do this, enable the NAT-traversal feature, which will attempt to automatically configure the router to allow access to the product. This is enabled from Setup > System Options > Network > TCP/IP Advanced.
AXIS P7224 Accessing the product Note • The default administrator user name root is permanent and cannot be deleted. • If the password for root is lost, the product must be reset to the factory default settings. See Reset to factory default settings, on page 39. The Live View page If the Axis product has been customized to meet specific requirements, not all the items described below will appear in the Live View page. The following provides an overview of each available button.
AXIS P7224 Accessing the product AXIS Media Control viewer toolbar The AXIS Media Control viewer toolbar is available in Internet Explorer only. See AXIS Media Control (AMC), on page 12 for more information. The toolbar displays the following buttons: The Play button connects to the Axis product and starts playing a media stream. The Stop button stops the media stream. The Snapshot button takes a snapshot of the video image. The location where the image is saved can be specified in the AMC Control Panel.
AXIS P7224 Accessing the product Click the Ctrl panel button to open the PTZ control panel which provides additional PTZ controls. User-defined buttons can also appear in the Control panel. See Controls, on page 25. Select the video channel or a PTZ preset position to steer the camera view to the saved position. See Preset Positions, on page 24. Pan and Tilt bars – Use the arrows to pan and tilt the camera view, or click on a position on the bar to steer the camera view to that position.
AXIS P7224 Media streams Media streams The Axis product provides several audio and video stream formats. Your requirements and the properties of your network will determine the type you use. The Live View page in the product provides access to H.264 and Motion JPEG video streams, audio streams and to the list of available stream profiles. Other applications and clients can access video and audio streams directly, without going via the Live View page. How to stream H.264 The video compression standard H.
AXIS P7224 Media streams The AMC Control Panel can be used to configure various video and audio settings. Please see the AXIS Media Control User’s Manual for more information. The AMC Control Panel is automatically installed on first use, after which it can be configured. Open the AMC Control Panel from: • Windows Control Panel (from the Start menu) • Alternatively, right-click the video image in Internet Explorer and click Settings.
AXIS P7224 Media streams Note • = IP addess • The Axis product supports QuickTime 6.5.1 and later. • QuickTime adds latency to the video stream. • It may be possible to use other players to view the H.264 stream using the paths above, although Axis does not guarantee this.
AXIS P7224 Setting up the product Setting up the product The Axis product can be configured by users with administrator or operator rights. Click Setup in the top right-hand corner of the Live View page. • Administrators have unrestricted access to all settings. • Operators have access to all settings except System Options See also the online help . Basic Setup Basic Setup provides shortcuts to the settings that should be made before using the Axis product: 1. Users. See page 30. 2. TCP/IP.
AXIS P7224 Video and Audio Video and Audio The video and audio settings can be used to optimize video and audio quality. You can configure the following: • Video stream settings. See page 16. • Stream profiles. See page 17. • Camera settings. See page 17. • Overlay image. See page 18. • Audio settings. See page 19. • Audio clips. See page 20. Video Stream You can define the following video stream settings from Video & Audio > Video Stream: • Image. See page 16. • H.264. See page 17.
AXIS P7224 Video and Audio An image or text can be superimposed over the image as overlay. See Overlay, on page 18. Save your settings before they can take effect. H.264 H.264, also known as MPEG-4 Part 10/AVC, is a video compression standard that provides high quality video streams at low bit rates. An H.264 video stream consists of different types of frames such as I-frames, P-frames and B-frames.
AXIS P7224 Video and Audio Video input • Enter a descriptive name for your video source in the Video source name field. • The values in the Offset Adjustments fields affect the horizontal and vertical synchronization for the image. This can be used to eliminate any black border surrounding the image. High values, both negative and positive can put the image out of sync. • De-interlacing - is used to improve video stream image quality from analog devices.
AXIS P7224 Video and Audio To place an overlay image at specific coordinates, go to Video & Audio > Video Stream and select the Include overlay image at coordinates check box option and enter the X and Y coordinates. For more information see the online help Audio Settings The audio functionality for each video stream is enabled under Video & Audio > Video Stream > Audio. Select the desired audio channel from the drop-down list.
AXIS P7224 Video and Audio • AAC requires a license for both encoding and decoding. AAC is the least complicated and most widely used codec. If achieving the best possible audio quality is a priority, AAC is the recommended codec to use. An AAC license is included in the Axis product. • G711 • G726 Sample rate - The number of times per second the sound is sampled. A higher sample rate will provide better audio quality, but also requires a greater bandwidth.
AXIS P7224 Live View Config Live View Config You can customize the Live View page and alter it to suit your requirements. It is possible to define the following features of the Live View page. • Stream Profile. See page 17. • Default Viewer for Browser. See page 22. • Viewer Settings. See page 22. • Action Buttons. These are the buttons described in Controls on the Live View page, on page 9 . • User Defined Links. See page 22. • Output Buttons. See page 22.
AXIS P7224 Live View Config Default viewer for browsers From Live View Config > Default Viewer select the default method for viewing video images in your browser. The product attempts to show the video images in the selected video format and viewer. If this is not possible, the product overrides the settings and selects the best available combination. Browser Viewer Description Windows Internet Explorer AMC Recommended viewer in Internet Explorer (H.264/Motion JPEG) QuickTime H.
AXIS P7224 Live View Config • Pulse activates the output for a defined period of time. The pulse time can be set as short as 1/100 second, and as long as 60 seconds • Active/Inactive displays two buttons (on/off). The output ports must first be configured under System Options> Ports & Devices > I/O Ports. See I/O Ports, on page 36.
AXIS P7224 PTZ (Pan Tilt Zoom) PTZ (Pan Tilt Zoom) Preset Positions A preset position is a predefined view that can be used to quickly steer the camera to a specific location. Preset positions can be accessed in several ways: • By selecting the preset from the Preset positions drop-down list in the Live View Page. • When setting up action rules. See page 28. • When setting up Guard Tour. See . To add a preset position: 1. Go to PTZ > Preset Positions. 2.
AXIS P7224 PTZ (Pan Tilt Zoom) Move speed sets the speed of the camera’s pan and tilt movements. The default setting is maximum speed. When using a joystick (or emulating one with the mouse) the Enable proportional speed setting can be used to reduce the maximum pan/tilt movement speed, i.e. the speed the camera view moves at when the joystick is pushed all the way out in any direction. This is useful then the view is zoomed in on an object. See the online help for more information.
AXIS P7224 Detectors Detectors Camera Tampering Camera Tampering can generate an alarm whenever the camera is repositioned, or when the lens is covered, sprayed or severely defocused. To send an alarm, for example an email, an action rule must be set up. To configure tampering: 1. Go to Detectors > Camera Tampering. 2. Set the Minimum duration, that is, the time that must elapse before an alarm is generated. This can help prevent false alarms for known conditions that affect the image. 3.
AXIS P7224 Detectors Audio detection The Axis product can be configured to generate an alarm when audio rises above, falls below or passes the audio alarm level. The alarm level can be set in the range 0–100 where 0 is the most sensitive and 100 the least sensitive. 1. Go to Detectors > Audio Detection. 2. Set the audio alarm level and click Save. 3. Go to Events > Action Rules and set up an action rule, see Setting Up an Action Rule, on page 28.
AXIS P7224 Events Events The Axis product can be configured to perform actions when different events occur, for example, start a recording when motion is detected. The set of conditions that defines how and when the action is triggered is called an Action Rule. The action rule will apply at specific periods called Schedules. It is possible to specify how often the action rule will recur. This is called Recurrences.
AXIS P7224 Events The recording Duration of some actions can be set to include time immediately before and after the event. Select Pre-trigger time and/or Post-trigger time and enter the number of seconds. When While the rule is active is enabled and the action is triggered again during the post-trigger time, the recording time will be extended with another post-trigger time period. For more information, see the online help . Recipients Recipients receive image files and notification messages.
AXIS P7224 System Options System Options Security Users User access control is enabled by default and can be configured under System Options > Security > Users. An administrator can set up other users by giving them user names and passwords. It is also possible to allow anonymous viewer login, which means that anybody may access the Live View page.
AXIS P7224 System Options IEEE 802.1X IEEE 802.1X is a standard for port-based Network Admission Control providing secure authentication of wired and wireless network devices. IEEE 802.1X is based on EAP (Extensible Authentication Protocol). To access a network protected by IEEE 802.1X, devices must authenticate themselves.
AXIS P7224 System Options To change the date and time settings, select the preferred Time mode under New Server Time: • Synchronize with computer time sets date and time according to the computer’s clock. With this option, date and time are set once and will not be updated automatically. • Synchronize with NTP Server obtains date and time from an NTP server. With this option, date and time settings are updated continuously. For information on NTP settings, see NTP Configuration, on page 33.
AXIS P7224 System Options AXIS Video Hosting System (AVHS) AVHS used in conjunction with an AVHS service, provides easy and secure Internet access to live and recorded video accessible from any location. For more information and help to find a local AVHS Service Provider go to www.axis.com/hosting AVHS is enabled by default. The settings are configured under System Options > Network > TCP IP > Basic.
AXIS P7224 System Options Link-Local IPv4 Address Link-Local Address is enabled by default and assigns the Axis product an additional IP address which can be used to access the product from other hosts on the same segment on the local network. The product can have a Link-Local IP and a static or DHCP-supplied IP address at the same time. This function can be disabled under System Options > Network > TCP/IP > Advanced.
AXIS P7224 System Options Note This FTP server has nothing to do with the product’s ability to transfer images via FTP to other locations and servers. RTSP The RTSP server running in the Axis product allows a connecting client to start an H.264 stream. The RTSP port number can be changed under System Options > Network > TCP/IP > Advanced. The default port is 554. Note H.264 video streams will not be available if the RTSP server is disabled. SOCKS SOCKS is a networking proxy protocol.
AXIS P7224 System Options The following traps are available: • Cold start • Warm start • Link up • Authentication failed SNMP v3 provides encryption and secure passwords. To use traps with SNMP v3, an SNMP v3 management application is required. To use SNMP v3, HTTPS must be enabled, see HTTPS, on page 30. To enable SNMP v3, check the box and provide the initial user password. Note The initial password can only be set once.
AXIS P7224 System Options Port Status The list on the System Options > Ports & Devices > Port Status page shows the status of the product’s input and output ports. Maintenance The Axis product provides several maintenance functions. These are available under System Options > Maintenance. Click Restart to perform a correct restart if the Axis product is not behaving as expected. This will not affect any of the current settings. Click Restore to reset most settings to the factory default values.
AXIS P7224 System Options System Overview To get an overview of the Axis product’s status and settings, go to System Options > Support > System Overview. Information that can be found here includes firmware version, IP address, network and security settings, event settings, image settings and recent log items. Many of the captions are links to the proper Setup page. Logs & Reports The System Options > Support > Logs & Reports page generates logs and reports useful for system analysis and troubleshooting.
AXIS P7224 System Options Advanced Scripting Scripting allows experienced users to customize and use their own scripts. Caution Improper use may cause unexpected behavior and loss of contact with the Axis product. Axis strongly recommends that you do not use this function unless you understand the consequences. Axis Support does not provide assistance for problems with customized scripts. To open the Script Editor, go to System Options > Advanced > Scripting.
AXIS P7224 Troubleshooting Troubleshooting Checking the firmware Firmware is software that determines the functionality of network devices. One of your first actions when troubleshooting a problem should be to check the current firmware version. The latest version may contain a correction that fixes your particular problem. The current firmware version in the Axis product is displayed in the page Setup > Basic Setup and in Setup > About.
AXIS P7224 Troubleshooting Symptoms, possible causes and remedial actions Problems setting the IP address When using ARP/Ping Try the installation again. The IP address must be set within two minutes after power has been applied to the product. Ensure the Ping length is set to 408. See the Installation Guide for detailed instructions.
AXIS P7224 Troubleshooting Multicast H.264 only accessible by local clients Check if your router supports multicasting, or if the router settings between the client and the product need to be configured. The TTL (Time To Live) value may need to be increased. Poor rendering of H.264 images Color depth set incorrectly on clients. Set to 16–bit or 32–bit color.
AXIS P7224 Troubleshooting Overlay image is not displayed Incorrect size or location of overlay image The overlay image may have been positioned incorrectly or may be too large. See Overlay Image Settings in the online help for more information. Browser freezes Firefox can sometimes freeze on a slow computer Lower the image resolution Problems uploading files Limited space There is only limited space available for the upload of your own files. Delete existing files to free up space.
AXIS P7224 Technical Specifications Technical Specifications Function/group Item Specifications Video Encoder Model AXIS P7224 Pan/Tilt/Zoom Wide range of analog PTZ cameras supported (drivers available for download at www.axis.com) 100 presets/camera, guard tour, PTZ control queue Supports Windows compatible joysticks Video compression H.
AXIS P7224 Technical Specifications Function/group Item Specifications System Integration Application Programming Interface Open API for software integration, including VAPIX® from Axis Communications available at www.axis.com Includes the ONVIF specification available at www.onvif.
AXIS P7224 Technical Specifications • Viewing on poorly performing client computers lowers perceived performance. Frame rate affected.
User Manual AXIS P7224 © Axis Communications AB, 2011 Ver. M1.8 Date: November 2011 Part No.
