AXIS Q16 Network Camera Series AXIS Q1645 Network Camera AXIS Q1647 Network Camera User Manual
AXIS Q16 Network Camera Series Table of Contents About this manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Product overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . How to choose lens . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . How to access the product . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . How to access the product from a browser . . . .
AXIS Q16 Network Camera Series About this manual About this manual This user manual describes multiple products. Some of the instructions may not be relevant for your product.
AXIS Q16 Network Camera Series Product overview Product overview 1 2 3 4 5 6 7 8 9 10 11 12 13 14 Status LED indicator Lens Network connector (PoE) Control button (1) Function button (2) microSD Card slot Audio in Audio out I/O connector Iris connector Power connector Power LED indicator Network LED indicator RS485/RS422 connector 4
AXIS Q16 Network Camera Series Product overview How to choose lens There is more than one lens option for your camera. Which lens to choose depends on the surveillance requirements. The lenses have different capabilities when it comes to light sensitivity and field of view. See the product’s datasheet for lens alternatives. About depth of field and sensor size The depth of field depends on the lens aperture, the size of the image sensor and the distance to the scene.
AXIS Q16 Network Camera Series How to access the product How to access the product AXIS IP Utility and AXIS Device Manager are recommended methods for finding Axis products on the network and assigning them IP addresses in Windows®. Both applications are free and can be downloaded from axis.
AXIS Q16 Network Camera Series How to access the product 3. Click Create login. The password has now been configured.
AXIS Q16 Network Camera Series Setup Setup Product webpage overview 1 2 3 4 5 6 Live view control bar Live view Product name Controls Video control bar Settings toggle 8
AXIS Q16 Network Camera Series Setup 7 Settings tabs About the product's built-in help You can access the built-in help from the product’s webpage. The help provides more detailed information on the product’s features and their settings. About long-distance connections This product supports fiber-optic cable installations through a media converter.
AXIS Q16 Network Camera Series Setup • High speed • Long lifetime • Large capacity of data transmission • Electromagnetic interference immunity Find out more about fiber-optic cable installations on www.axis.com/technologies/fiber-optics . For information about how to install the media converter see the Installation Guide for this product. Image quality About capture modes A capture mode consists of a resolution and the corresponding frame rate available in the product.
AXIS Q16 Network Camera Series Setup 7. Adjust the zoom and focus. How to focus 1. Log in to the product’s webpage and go to Settings > Image > Focus. 2. To set which area of the image that should be in focus, click Show AF area. If you don’t select an autofocus area, the camera focuses on the entire scene. 3. Click Autofocus. 4. To fine tune the focus, use the focus slider.
AXIS Q16 Network Camera Series Setup Note Image noise will increase if you increase the gain. • Increase shutter speed and gain. Go to Settings > Image > Exposure and set Max shutter to a lower value, and Max gain to a higher value. If you are still experiencing motion blur, you can try one of the following: • Increase the light level in the scene. • Mount the camera so that objects move toward it or away from it rather than sideways.
AXIS Q16 Network Camera Series Setup 1. Go to Settings > Image. 2. Turn on EIS. How to compensate for barrel distortion Barrel distortion is a phenomenon where straight lines appear increasingly bent closer to the edges of the frame. A wide field of view will often create barrel distortion in an image. Barrel distortion correction will compensate for this distortion. Note Barrel distortion correction affects the image resolution and field of view. 1. Go to Settings > Image. 2.
AXIS Q16 Network Camera Series Setup 1. Go to Settings > System > Orientation and click . 2. Adjust the size and placement of the rectangle in the camera’s live view around the area of interest, for example where the faces of passing persons are expected to appear. You can then see the number of pixels represented by the sides of the rectangle. Note You can use an object of a known size in the view as a reference to decide how much resolution is needed for recognition.
AXIS Q16 Network Camera Series Setup To better recognize the license plate of a car passing by the camera, you can apply and adjust a number of things. One option is to use the pixel counter in your camera to set the optimal pixel resolution: . 1. Go to Settings > System > Orientation and click 2. Adjust the size and placement of the rectangle in the camera’s live view around the area of interest, for example where the license plates of passing cars are expected to appear.
AXIS Q16 Network Camera Series Setup How to handle scenes with strong backlight Dynamic range is the difference in light levels in an image. In some cases the difference between the darkest and the brightest areas can be significant. The result is often an image where either the dark or the bright areas are visible. Wide dynamic range (WDR) makes both dark and bright areas of the image visible. 1. Go to Settings > Image. 2. Use the Local contrast slider to adjust the amount of WDR. Image without WDR.
AXIS Q16 Network Camera Series Setup How to create a privacy mask To create a privacy mask, go to Settings > Privacy mask . Overlays About overlays Overlays are superimposed over the video stream. They are used to provide extra information during recordings, such as a timestamp, or during product installation and configuration.
AXIS Q16 Network Camera Series Setup Streaming and storage How to choose video compression format Decide which compression method to use based on your viewing requirements, and on the properties of your network. The available options are: Motion JPEG Motion JPEG or MJPEG is a digital video sequence that is made up of a series of individual JPEG images. These images are then displayed and updated at a rate sufficient to create a stream that shows constantly updated motion.
AXIS Q16 Network Camera Series Setup 1. Go to live view and select H.264. 2. Go to Settings > Stream. 3. Do one or more of the following: - Turn on the Zipstream functionality and select the desired level. - Turn on dynamic GOP and set a high GOP length value. - Increase the compression. - Turn on dynamic FPS. How to set up network storage To store recordings on the network, you need to set up network storage: 1. Go to Settings > System > Storage. 2. Click Setup under Network storage. 3.
AXIS Q16 Network Camera Series Setup Events About events The event pages allow you to configure your product to perform actions when different events occur. For example, the product can start a recording or send an email notification when motion is detected. The set of conditions that defines how and when the action is triggered is called an action rule. How to trigger an action 1. Go to Settings > System > Events to set up an action rule.
AXIS Q16 Network Camera Series Setup 1. Set up the stream profile to include audio, see How to add audio to your recording on page 19. Make sure the audio detection is set up: 2. Go to Settings > System > Detectors > Audio detection. 3. Adjust the alarm level according to your needs. Create an action rule: 4. Go to Settings > System > Events and add an action rule. 5. Type a name for the action rule. 6. From the list of triggers, select Detectors and then select Audio Detection. 7.
AXIS Q16 Network Camera Series Setup How to automatically send an email if someone spray paints the lens 1. Go to System > Detectors. 2. Turn on Trigger on dark images. This will trigger an alarm if the lens is sprayed, covered, or rendered severely out of focus. 3. Set a duration for Trigger after. The value indicates the time that must pass before an email is sent. Create an action rule: 4. Go to Events > Action rules and add an action rule. 5. Enter a name for the action rule. 6.
AXIS Q16 Network Camera Series Troubleshooting Troubleshooting If you can’t find what you’re looking for here, try the troubleshooting section at axis.com/support How to reset to factory default settings Important Reset to factory default should be used with caution. A reset to factory default resets all settings, including the IP address, to the factory default values. To reset the product to the factory default settings: 1. Disconnect power from the product. 2.
AXIS Q16 Network Camera Series Troubleshooting 1. Download the latest firmware file to your computer, available free of charge at axis.com/support/firmware 2. Log in to the product as an administrator. 3. Go to Settings > System > Maintenance. Follow the instructions on the page. When the upgrade has finished, the product restarts automatically. AXIS Device Manager can be used for multiple upgrades. Find out more at axis.
AXIS Q16 Network Camera Series Troubleshooting Problems with streaming Multicast H.264 only accessible by local clients Check if your router supports multicasting, or if the router settings between the client and the product need to be configured. The TTL (Time To Live) value may need to be increased. No multicast H.264 displayed in the client Check with your network administrator that the multicast addresses used by the Axis product are valid for your network.
AXIS Q16 Network Camera Series Specifications Specifications To find the latest version of the product’s datasheet, go to the product page at axis.com and locate Support & Documentation. LED Indicators Note • The Status LED can be configured to be unlit during normal operation. To configure, go to Settings > System > Plain config. See the online help for more information. • The Status LED can be configured to flash while an event is active. Status LED Indication Green Steady green for normal operation.
AXIS Q16 Network Camera Series Specifications Buzzer signal for focus assistant Note Only valid for optional P-iris, DC-iris or manual iris lenses. Buzzer Lens Fast interval Optimally adjusted Medium interval Less optimally adjusted Slow interval Poorly adjusted Status LED behavior and buzzer signal for leveling assistant For information on the function button used for leveling the camera, see page 28.
AXIS Q16 Network Camera Series Specifications For SD card recommendations, see axis.com microSD, microSDHC, and microSDXC Logos are trademarks of SD-3C LLC. microSD, microSDHC, microSDXC are trademarks or registered trademarks of SD-3C, LLC in the United States, other countries or both. Buttons Control button The control button is used for: • Resetting the product to factory default settings. See How to reset to factory default settings on page 23. • Connecting to an AXIS Video Hosting System service.
AXIS Q16 Network Camera Series Specifications Audio Input 1 Tip 2 Ring 3 Sleeve Balanced: ‘Hot’ signal Microphone/Line in Balanced: ‘Cold’ signal Microphone/Line in Ground Unbalanced: Microphone/Line in Unbalanced: Unused Line out, mono Audio Output Line out, mono Ground The internal microphone is used by default; the external microphone is used when connected. You can disable the internal microphone by connecting a plug to the microphone input.
AXIS Q16 Network Camera Series Specifications Function Pin Notes DC ground 1 DC output 2 Can be used to power auxiliary equipment. Note: This pin can only be used as power out. 12 V DC Max load = 50 mA Configurable (Input or Output) 3–6 Digital input – Connect to pin 1 to activate, or leave floating (unconnected) to deactivate. 0 to max 30 V DC Digital output – Connect to pin 1 to activate, or leave floating (unconnected) to deactivate. If used with an inductive load, e.g.
AXIS Q16 Network Camera Series Specifications Important The maximum cable length is 30 m (98 ft).
User Manual AXIS Q16 Network Camera Series © Axis Communications AB, 2017 - 2018 Ver. M3.4 Date: September 2018 Part No.
