USER’S MANUAL AXIS Q1755 Network Camera
AXIS Q1755 - Notices Notices This manual is intended for administrators and users of the AXIS Q1755 Network Camera, and is applicable for firmware release 5.01 and later. It includes instructions for using and managing the camera on your network. Previous experience of networking will be of use when using this product. Some knowledge of UNIX or Linux-based systems may also be beneficial for advanced users, for developing shell scripts and applications.
AXIS Q1755 - Table of contents Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Product overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Key features 4 Overview 4 I/O terminal connector 6 Power 6 LED indicators 6 Accessing the Camera . . . . . .
AXIS Q1755 - Product overview Product overview This manual applies to the AXIS Q1755 Network Camera. Key features • • • • • HDTV quality With HDTV performance, AXIS Q1755 delivers outstanding image quality and full fps in H.264. This is beneficial for video surveillance systems where very clear images and greater image detail are required. Zoom and autofocus AXIS Q1755 has 10x optical zoom, 12x digital zoom and autofocus and can immediately zoom in to the desired field of view in perfect focus.
AXIS Q1755 - Product overview M37x0.75 mounting thread for optional lens adaptor Microphone Network connector Video out Y/Pb/Pr/CVBS CVBS button RS-485/422 connector Audio in Audio out Power connector I/O connector Power indicator LED Network indicator LED Control button SD memory card slot Part number (P/N) & Serial number (S/N). The serial number may be required during the installation. Network - RJ-45 Ethernet connector. Supports PoE (Power over Ethernet, class 3).
AXIS Q1755 - Product overview I/O terminal connector Used in applications for e.g. motion detection, event triggering and alarm notifications. In addition to an auxiliary power and a GND pin, the AXIS Q1755 has 2 pins that can be configured as either input or output. These pins provide the interface to: • • 4 3 2 1 Transistor output - For connecting external devices such as relays and LEDs. Connected devices can be activated by AXIS VAPIX API, output buttons on the Live View page or by an Event Type.
AXIS Q1755 - Accessing the Camera Accessing the Camera Refer to the installation guide supplied with your product in order to install the AXIS Q1755 Network Camera. The network camera can be used with most standard operating systems and browsers. The recommended browser is Microsoft Internet Explorer with Windows, Safari with Macintosh and Firefox with other operating systems.
AXIS Q1755 - Accessing the Camera Setting the root password To gain access to the product, the password for the default administrator user root must be set. This is done in the ‘Configure Root Password’ dialog, which is displayed when the network camera is accessed for the first time. To prevent network eavesdropping when setting the root password, this can be done via an encrypted HTTPS connection, which requires an HTTPS certificate (see note below).
AXIS Q1755 - Accessing the Camera The Live View page How you customize the Live View page determines which buttons are visible. Not all the buttons described below will show up, unless configured to do so. View size - click these buttons to scale the image down to 800 pixels wide or to full scale. Only available in Motion JPEG. The Stream Profile drop-down list allows you to select a customized or pre-programmed stream profile on the Live View page.
AXIS Q1755 - Accessing the Camera How you customize the Live View page determines which buttons are visible. Not all the buttons described below will show up, unless configured to do so. Use the slider to control the volume on the speaker and microphone. When using the Half-duplex mode, this button toggles, allowing you to speak and listen. The first icon indicates that you can talk and the speaker attached to the camera will play your voice.
AXIS Q1755 - Video Streams Video Streams The network camera provides several image and video stream formats. Your requirements and the properties of your network will determine the type you use. The Live View page in the network camera provides access to H.264 and Motion JPEG video streams, and to the list of available stream profiles. Other applications and clients can also access these video streams/images directly, without going via the Live View page. How to stream H.
AXIS Q1755 - Video Streams AXIS Media Control (AMC) The recommended method of accessing live video from the network camera is to use the AXIS Media Control (AMC) in Microsoft Internet Explorer in Windows. The AMC control panel can be used to configure various video and audio settings. Please see the readme file included in the tool for more information. The AMC control panel is automatically installed on first use, after which it can be configured.
AXIS Q1755 - Video & Audio settings Video & Audio settings This section describes how to configure the camera, and is intended for product Administrators, who have unrestricted access to all the Setup tools; and Operators, who have access to the settings for Basic Setup, Video & Audio and Events. Refer to the online help files for detailed information. You can access the configuration pages by clicking Setup in the top right-hand corner.
AXIS Q1755 - Video & Audio settings Text Overlay Settings Use these settings to include a text, date, and time as overlay in the video stream. Click for information on available options. Preview Text, date & time overlay For a preview of the image before saving, select video format and Open. When satisfied with the settings, click Save. Audio Enable Audio Check this box to enable audio. Current Audio Settings: Configuration settings from Video & Audio > Audio Settings will be shown here.
AXIS Q1755 - Video & Audio settings Stream Profiles There are 4 pre-programmed stream profiles available for quick set-up. These settings can be adjusted and new, customized profiles can be created. Each profile has a descriptive name, describing its usage and/or purpose. The profiles can be accessed from the Live View page. • • • To add a new stream profile, click Add to bring up the Stream Profile Settings panel. Choose a descriptive name and enter a description for your profile.
AXIS Q1755 - Video & Audio settings Focus and zoom The camera's maximum zoom level can be limited if required. Zoom tele limit - Select a value from the drop-down list and click the Go to button to check the selected limit. The camera has automatic focus and will refocus when the image changes. This setting is enabled by default. Set the near focus limit (Focus near limit) to avoid focusing on objects too close to the camera.
AXIS Q1755 - Video & Audio settings Audio Settings This section describes how to configure the basic audio settings for the network camera. The audio functionality is enabled under Video & Audio > Video Stream > Audio. Audio Channels Audio mode - The Half duplex mode transmits and receives audio in both directions, but only in one direction at a time. To speak, press and hold the button (check that the microphone is not muted). To receive audio, release the button.
AXIS Q1755 - Video & Audio settings Audio Output If the sound from the speaker is too low or too high, adjust the output gain for the active speaker attached to the network camera. When satisfied with the settings, click Save, or click Reset to revert to previously saved settings. Note: To receive synchronized video in H.264 and audio, it is recommended that the time settings in the camera and client computer are synchronized with an NTP Server.
AXIS Q1755 - Live View Config Live View Config Layout Stream Profile From the Stream Profile drop-down list, select the stream profile that is to be used for the Live View page. Listed are the standard stream profiles as well as the ones created under Video & Audio > Stream Profiles. Show stream profile selection uncheck this checkbox to remove the Stream profile drop-down list from the Live View page. See the online help files on this page for more information.
AXIS Q1755 - Live View Config Other browsers Server Push Recommended viewer for other browsers (Motion JPEG). QuickTime H.264 only. Java applet A slower imaging alternative to Server Push (Motion JPEG only). Still image Displays still images only. Hit the Refresh button in your browser to view a new image. Viewer Settings Check the Show viewer toolbar box to display the AXIS Media Control (AMC) or the QuickTime viewer toolbar under the video image in your browser.
AXIS Q1755 - PTZ (Pan Tilt Zoom) PTZ (Pan Tilt Zoom) AXIS Q1755 has 10x optical zoom, 12x digital zoom and autofocus and can immediately provide the desired field of view in perfect focus. The camera can be placed in a P/T device, in order to enable Pan/Tilt control from the camera. See www.axis.com for a list of compatible devices (Pelco D protocol). Go to Setup > System Options > Ports & Devices > COM Port for more information. If enabled, Pan/Tilt controls will be available from the Live View page.
AXIS Q1755 - PTZ (Pan Tilt Zoom) Controls Panel Shortcut Command Buttons Here are the controls for creating and saving shortcut command buttons. These buttons can provide direct access to various built-in auxiliary commands provided by the PT driver. The buttons are displayed in the Control Panel, which is available on the Live View page by clicking the Ctrl panel button. See PTZ (Pan Tilt Zoom), on page 21 for information on the PT driver.
AXIS Q1755 - Event Event An event or Event Type triggers actions when activated. An event type is a set of parameters that defines the actions. A common event type is an alarm that causes the camera to upload images. Many event types require an Event Server, to receive uploaded images. This section describes how to configure the camera to perform certain actions when events occur.
AXIS Q1755 - Event Example: If a person or object passes in front of a camera and an event has been configured to detect and respond to motion, the camera can record and save images to an FTP server, and can send a notification e-mail to an e-mail address. Images can be sent as e-mail attachments.
AXIS Q1755 - Event Notes • Pre-trigger and Post-trigger buffers will be lost if the connection to the event server fails • The maximum length of the pre-/post-buffer depends on the video image size and selected frame rate • If the pre- or post-buffer is too large for the camera’s internal memory, the frame rate is reduced and individual images may be missing.
AXIS Q1755 - Event When the Alarm for dark images parameter is enabled, alarms are generated for all cases where the lights are either dimmed or turned off, or if the lens is sprayed, covered, or rendered severely out of focus. If not enabled, no alarm will be sent. Click Save to save the settings. Motion Detection Motion detection is used to generate an alarm whenever movement occurs (or stops) in the video image. A total of 10 Include and/or Exclude windows can be configured.
AXIS Q1755 - Event Object Size History Sensitivity High level Only very large objects trigger motion detection An object that appears in the region will trigger the motion detection for a long period Ordinary colored objects on ordinary backgrounds will trigger the motion detection Low level Even very small objects trigger motion detection An object that appears in the region will trigger motion detection for only a very short period Only very bright objects on a dark background trigger motion de
AXIS Q1755 - Recording List Recording List See Setup > System Options > Storage > SD Card to connect, format and monitor the status and available recording space of the SD memory card. The Recording List window contains a list of recordings made to the SD memory card. It shows each recording's start time, length, the event type, and indicates if the recording is locked so that it can neither be deleted nor recorded over. To view a recording, select it from the list and click the Play... button.
AXIS Q1755 - System Options System Options Security Users User access control is enabled by default. An administrator can set up other users, by giving these user names and passwords. It is also possible to allow anonymous viewer login, which means that anybody may access the Live View page, as described below: The user list displays the authorized users and user groups (levels): Viewer Provides the lowest level of access, which only allows access to the Live View page.
AXIS Q1755 - System Options IEEE 802.1X IEEE 802.1X is an IEEE standard for port-based Network Admission Control. It provides authentication to devices attached to a network port (wired or wireless), establishing a point-to-point connection, or, if authentication fails, preventing access on that port. 802.1X is based on EAP (Extensible Authentication Protocol). In a 802.
AXIS Q1755 - System Options From the Time Mode section, select the preferred method to use for setting the time: • • • Synchronize with computer time - sets the time from the clock on your computer. Synchronize with NTP Server - the camera will obtain the time from an NTP server every 60 minutes. Set manually - this option allows you to manually set the time and date. Note: If using a host name for the NTP server, a DNS server must be configured under TCP/IP settings.
AXIS Q1755 - System Options Network Basic TCP/IP Settings AXIS Q1755 support both IP version 4 and IP version 6. Both versions may be enabled simultaneously, and at least one version must always be enabled. When using IPv4, the IP address for the camera can be set automatically via DHCP, or a static IP address can be set manually. If IPv6 is enabled, the network cameras receive an IP address according to the configuration in the network router.
AXIS Q1755 - System Options Use the following DNS server address - enter the desired DNS server by specifying the following: Domain name - enter the domain(s) to search for the host name used by the network cameras. Multiple domains can be separated by semicolons (;). The host name is always the first part of a Fully Qualified Domain Name, for example, myserver is the host name in the Fully Qualified Domain Name myserver.mycompany.com where mycompany.com is the Domain name.
AXIS Q1755 - System Options Alternative HTTP port - select this option to manually define an external HTTP port. Enter the port number in the field provided. If no port is entered here a port number is automatically selected when NAT traversal is enabled. Notes: • An alternative HTTP port can be used/be active even if NAT traversal is disabled. This is useful if your NAT router does not support UPnP and you need to manually configure port forwarding in the NAT router.
AXIS Q1755 - System Options SNMP The Simple Network Management Protocol (SNMP) allows remote management of network devices. Depending on the level of security required, select the version of SNMP to use. The three levels of security are: • • • SNMP V1 - includes no security. SNMP V2c - uses very simple security. The community name can be specified as a password for read or read/write access to all supported SNMP objects. The community is the the group of network devices using SNMP.
AXIS Q1755 - System Options Maintenance • • • Restart - the camera is restarted without changing any settings. Restore - the unit is restarted and most current settings are reset to factory default values. The settings that do not reset are: • the boot protocol (DHCP or static) • the static IP address • the default router • the subnet mask • the system time Default - the default button should be used with caution.
AXIS Q1755 - About Configuration From the drop-down lists, select the level of information to be added to the System Log and Access Log files and the permitted size of the log files. The default information level for the Access Log is set to Critical & Warnings, i.e. failed connections. However, in an error situation and when requesting support, set it to the highest information level - Critical & Warnings & Info.
AXIS Q1755 - Troubleshooting Troubleshooting Checking the Firmware Firmware is software that determines the functionality of the network cameras. One of your first actions when troubleshooting a problem should be to check the current firmware version. The latest version may contain a correction that fixes your particular problem. The current firmware version in your camera is displayed on the page Setup > Basic Setup or under About.
AXIS Q1755 - Troubleshooting 4. After the upgrade is complete (1-10 minutes), the unit automatically restarts and shows a steady green on the Power and Status LEDs and flashing green or amber on the Network LED. 5. Reinstall the camera, referring to the installation guide. If the emergency recovery procedure does not get the camera up and running again, please contact Axis support at www.axis.
AXIS Q1755 - Troubleshooting Symptoms, Possible Causes, and Remedial Action Problems setting the IP address When using ARP/Ping Try the installation again. The IP address must be set within two minutes after power has been applied to the camera. Ensure the Ping length is set to 408. See the Installation Guide.
AXIS Q1755 - Troubleshooting Lower frame rate than expected Reduce number of applications running on the client computer. Limit the number of simultaneous viewers. Check with the system administrator that there is enough bandwidth available. See also the online help. Check in the AMC control panel applet (H.264 tab) that video processing is not set to Decode only I frames. Lower the image resolution. Why do I not get 30 frames per second? See the section General performance considerations, on page 45.
AXIS Q1755 - Troubleshooting No audio or very poor audio quality Check that the correct Audio Input source is selected under Setup > Audio > Source. Select Microphone for the internal microphone or for a connected external microphone. Select Line for a connected line in source. Audio volume too low/high Volume settings incorrect The volume of the microphone is either too high or too low. Change the volume for the microphone in the toolbar on the Live View page.
AXIS Q1755 - Technical Specifications Technical Specifications Function/group Item Specification Camera Models • AXIS Q1755 50Hz • AXIS Q1755 60Hz Image sensor Lens Audio Color: 2 lux at 30IRE, F1.8 B/W: 0.2 lux at 30IRE, F1.8 Shutter time 1/10000s to 1/2s 10x optical and 12x digital, total 120x Video compression • H.264 Baseline profile • Motion JPEG Resolutions • HDTV 1080i 1920x1080 • HDTV 720p 1280x720 Frame rate H.
AXIS Q1755 - Technical Specifications Function/group Item Specification System Integration Application Programming Interface • Open API for software integration, including VAPIX® from Axis Communications*, AXIS Media Control SDK*, event trigger data in video stream • Quality of Service (QoS) layer 3, DiffServ Model • Embedded Linux operating system *Available at www.axis.
AXIS Q1755 - Technical Specifications General performance considerations When setting up your system, it is important to consider how various settings and situations will affect performance. Some factors affect the amount of bandwidth (the bit rate) required, others can affect the frame rate, and some affect both. If the load on the CPU reaches its maximum, this will also affect the frame rate.
AXIS Q1755 - Glossary of Terms Glossary of Terms device used in many digital cameras is a large integrated circuit that contains hundreds of thousands of photo-sites (pixels) that convert light energy into electronic signals. Its size is measured diagonally and can be 1/4", 1/3", 1/2" or 2/3". ActiveX - A standard that enables software components to interact with one another in a networked environment, regardless of the language(s) used to create them.
AXIS Q1755 - Glossary of Terms DNS (Domain Name System) - DNS is used to locate and translate Internet domain names into IP (Internet Protocol) addresses. A domain name is a meaningful and easy-to-remember name for an Internet address. For example the domain name www.example.com is much easier to remember than 192.0.34.166. The translation tables for domain names are contained in Domain name servers. simultaneously. In an audio system this would describe e.g. a telephone systems.
AXIS Q1755 - Glossary of Terms 802.11 standard supports 1 or 2 Mbit/s transmission on the 2.4 GHz band. IEEE 802.11b specifies an 11 Mbit/s data rate on the 2.4 GHz band, while 802.11a allows up to 54 Mbit/s on the 5 GHz band. image quality and file size. kbit/s (kilobits per second) - A measure of the bit rate, i.e. the rate at which bits are passing a given point. See also Bit rate. Image compression - Image compression minimizes the file size (in bytes) of an image.
AXIS Q1755 - Glossary of Terms an individual device to a network, such as the Internet or a LAN. will communicate. Protocols are found at many levels of communication, and there are hardware protocols and software protocols. NTSC (National Television System Committee) - NTSC is the television and video standard in the United States. NTSC delivers 525 lines at 60 half-frames/second.
AXIS Q1755 - Glossary of Terms reach certain destinations. A router is sometimes included as part of a network switch. See also switch. shared network address. The subnet mask is the part of the IP address that tells a network router how to find the subnet that the data packet should be delivered to. Using a subnet mask saves the router having to handle the entire 32-bit IP address; it simply looks at the bits selected by the mask.
AXIS Q1755 - Glossary of Terms network, via e.g. a direct phone line or via the Internet. VOP (Video Object Plane) - A VOP is an image frame in an H.264 video stream. There are several types of VOP: - An I-VOP is complete image frame. - A P-VOP codes the differences between images, as long as it is more efficient to do so. Otherwise it codes the whole image, which may also be a completely new image. WAN (Wide-Area-Network) - Similar to a LAN, but on a larger geographical scale.
AXIS Q1755 - Index A Action 23 Action Buttons 9, 20 Active/Inactive 20 Administrator 13 Alarm 6, 26 AMC 7 AMC Viewer Toolbar 9 ARP/Ping 32 Audio 14 Audio input 17 Audio output 18 Audio Settings 17 AXIS Media Control 17 B Backup 36 Bit Rate 14 Bonjour 7 Buffer Size 24 Buffers 24 C Camera tampering 25 Control Button 37 D Date & Time 30 Default Viewer 19 DNS Configuration 32 DNS Server 32, 33 Domain Name 33 E Emergency Recovery 38 Enable ARP/Ping 32 Event Servers 23 Events 23 F Factory Default Settings 37 Fra
AXIS Q1755 - Index Time Mode 31 Triggered Event 23 Troubleshooting 38 U Upgrade Server 36 UPnP 33, 35 Users 29 V Video Stream 13