USER MANUAL AXIS Q7414 Video Encoder
About this document This manual is intended for administrators and users of the AXIS Q7414 Video Encoder, and is applicable to firmware 5.50 and later. It includes instructions for using and managing the product on your network. Previous experience of networking will be of use when using this product. Some knowledge of UNIX or Linux-based systems may also be beneficial, for developing shell scripts and applications. Later version of this document will be posted to the Axis website, as required.
WARNING • Risk of explosion if the battery is incorrectly replaced. • Replace only with an identical battery or a battery which is recommended by Axis. • Dispose of used batteries according to local regulations or the battery manufacturer's instructions. Disposal and Recycling When this product has reached the end of its useful life, dispose of it according to local raws and regulations.
AXIS Q7414 Video Encoder Table of Contents Hardware Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Connectors and Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Pin Assignments for I/O Connector - AXIS 291 1U Video Server Rack . . . . . . Pin assignments for the I/O Connector of the AXIS Q7900 and AXIS Q7920 Chassis . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
AXIS Q7414 Video Encoder Table of Contents Advanced . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Reset to Factory Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Checking the Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Upgrading the Firmware . . . . . .
AXIS Q7414 Video Encoder Hardware Overview Hardware Overview 1 9 1. 2. 3. 4. 5. 6. 7. 8. 9. 8 7 6 5 4 3 2 Bus connectors Power LED BNC connectors 1–4 Restart button Control button Status LEDs 1–4 Michrophone power LEDs 1–4 Audio input/output 1–4 Audio mounting nut Connectors and Buttons For technical specifications, see page 57. Bus Connector The bus connectors are the physical interfaces to the video encoder chassis that provide power, network, RS485, and I/O terminal connections.
AXIS Q7414 Video Encoder Hardware Overview Control Button The control button is used for: • Resetting the product to factory default settings. See page 52. • Connecting to an AXIS Video Hosting System service. See page 45. To connect, press and hold the button for about 1 second until the Status LED flashes green. • Connecting to AXIS Internet Dynamic DNS Service. See page 45. To connect, press and hold the button for about 3 seconds. Restart Button Press the restart button to restart the product.
AXIS Q7414 Video Encoder Hardware Overview 11 Channel 5, Configurable I/O 2 12 Channel 6, Configurable I/O 2 Pin Assignments for RS485 Connector - AXIS Q7900 and AXIS Q7920 Chassis Pin Function Description 1 Channel 1, RS485A 2 Channel 1, RS485B A half-duplex RS485 interface for controlling auxiliary equipment such as PTZ devices.
AXIS Q7414 Video Encoder Accessing the Product Accessing the Product To install the Axis product, refer to the Installation Guide supplied with the product. The product can be used with most operating systems and browsers. The recommended browsers are Internet Explorer with Windows, Safari with Macintosh and Firefox with other operating systems. See Technical Specifications, on page 57. To view streaming video in Internet Explorer, allow installation of AXIS Media Control (AMC) when prompted.
AXIS Q7414 Video Encoder Accessing the Product Access from the Internet Once connected, the Axis product is accessible on your local network (LAN). To access the product from the Internet you must configure your network router to allow incoming data traffic to the product. To do this, enable the NAT-traversal feature, which will attempt to automatically configure the router to allow access to the product. This is enabled from Setup > System Options > Network > TCP/IP Advanced.
AXIS Q7414 Video Encoder Accessing the Product A temporary certificate (valid for one year) is created, enabling encryption of all traffic to and from the product, and the password can now be set securely. 2. Enter a password and then re-enter it to confirm the spelling. 3. Click OK. The password has now been configured. The Live View Page The controls and layout of the Live View page may have been customized to meet specific installation requirements and user preferences.
AXIS Q7414 Video Encoder Accessing the Product 1. Go to Setup > Live View Layout. 2. Under Action Buttons, select Show manual trigger button. AXIS Media Control viewer toolbar The AXIS Media Control viewer toolbar is available in Internet Explorer only. See AXIS Media Control (AMC), on page 14 for more information. The toolbar displays the following buttons: The Play button connects to the Axis product and starts playing a media stream. The Stop button stops the media stream.
AXIS Q7414 Video Encoder Accessing the Product Click the Emulate joystick mode button and click in the image to move the camera view in the direction of the mouse pointer. Click the Center mode button and click in the image to center the camera view on that position. The center mode button could also be used to zoom in on a specific area. Click in the image and drag to draw a rectangle surrounding the area to be magnified. To zoom out, rotate the mouse wheel.
AXIS Q7414 Video Encoder Media Streams Media Streams The Axis product provides several audio and video stream formats. Your requirements and the properties of your network will determine the type you use. The Live View page in the product provides access to H.264 and Motion JPEG video streams, audio streams and to the list of available stream profiles. Other applications and clients can access video and audio streams directly, without going via the Live View page. How to Stream H.
AXIS Q7414 Video Encoder Media Streams The AMC Control Panel can be used to configure various video and audio settings. Please see the AXIS Media Control User’s Manual for more information. The AMC Control Panel is automatically installed on first use, after which it can be configured. Open the AMC Control Panel from: • Windows Control Panel (from the Start menu) • Alternatively, right-click the video image in Internet Explorer and click Settings.
AXIS Q7414 Video Encoder Media Streams Note • = IP addess • The Axis product supports QuickTime 6.5.1 and later. • QuickTime adds latency to the video stream. • It may be possible to use other players to view the H.264 stream using the paths above, although Axis does not guarantee this.
AXIS Q7414 Video Encoder Setting Up the Product Setting Up the Product The Axis product can be configured by users with administrator or operator rights. To open the product’s Setup pages, click Setup in the top right-hand corner of the Live View page. • Administrators have unrestricted access to all settings. • Operators have access to all settings except System Options See also the online help .
AXIS Q7414 Video Encoder Video and Audio Video and Audio The video and audio settings can be used to optimize video and audio quality. You can configure the following: • Video stream settings. See page 18. • Stream profiles. See page 20. • Camera settings. See page 20. • Overlay image. See page 20. • Privacy mask. See page 22. • Audio settings. See page 22. • Audio clips. See page 23. Video Stream You can define the following video stream settings from Video & Audio > Video Stream: • Image.
AXIS Q7414 Video Encoder Video and Audio • Video & Audio > Video Stream. Under Preview, click Open and select the Show pixel counter option to enable the rectangle in the image. Use the mouse to move and resize the rectangle, or enter the number of pixels in the Width and Height fields and click Apply. • The Live View page in Internet Explorer with AXIS Media Control (AMC) in Windows. Right-click in the image and select Pixel counter. Use the mouse to move and resize the rectangle.
AXIS Q7414 Video Encoder Video and Audio Stream Profiles A stream profile is a set of predefined stream settings including resolution, compression, frame rate and overlay settings. Stream profiles can be used: • When setting up recording using action rules. See Events, on page 36. • When setting up continuous recording. See Continuous Recording, on page 40. • In the Live View page – select the stream profile from the Stream profile drop-down list.
AXIS Q7414 Video Encoder Video and Audio An overlay text can display the current date and time, or a text string. When using a text string, modifiers can be used to display information such as the current bit rate or the current frame rate. For information about available modifiers, see File Naming & Date/Time Formats in the online help . It is also possible to display text when an action rule is triggered, see Using Overlay Text in an Action Rule. To enable overlays: 1.
AXIS Q7414 Video Encoder Video and Audio 1. Go to Video & Audio > Video Stream and select the Image tab. 2. Under Overlay Settings, select Include text. 3. Enter the modifier #D and, optionally, additional text which will be displayed also when the action rule is not active. Create the action rule: 1. Go to Events > Action Rules 2. Click Add to create a new rule. 3. Select a Trigger and, optionally, a Schedule and Additional conditions. See the online help for details. 4.
AXIS Q7414 Video Encoder Video and Audio To set the audio mode, go to Video & Audio > Audio Settings and select the desired mode from the Audio mode drop-down list. Audio Input An external microphone or a line source can be connected to the Audio-in connector. Configure the audio input settings under Video & Audio > Audio Settings. Select Microphone to use an external microphone or Line to use a Line in device, e.g.
AXIS Q7414 Video Encoder Video and Audio To add, download, modify or remove audio clips, go to Video & Audio > Audio Clips. For more information see the online help To configure the Axis product to play audio clips when an event occurs, an action rule must be set up. For more information, see Events, on page 36. Note Audio clips cannot be used if the product’s audio functionality is enabled. The audio functionality is enabled on the Audio tab under Video & Audio > Video Stream. 24 .
AXIS Q7414 Video Encoder Live View Config Live View Config You can customize the Live View page and alter it to suit your requirements. It is possible to define the following features of the Live View page. • Stream Profile. See page 20. • Default Viewer for Browser. See page 25. • Viewer Settings. See page 26. • Action Buttons. These are the buttons described in Controls on the Live View Page, on page 11. • User Defined Links. See page 26. • Output Buttons. See page 26.
AXIS Q7414 Video Encoder Live View Config Browser Viewer Description Windows Internet Explorer AMC Recommended viewer in Internet Explorer (H.264/Motion JPEG). QuickTime H.264. Java applet A slower imaging alternative to AMC (Motion JPEG). Requires one of the following installed on the client: • JVM (J2SE) 1.4.2 or higher. • JRE (J2SE) 5.0 or higher. Still image Displays still images only. Click the Refresh button in your browser to view a new image.
AXIS Q7414 Video Encoder Live View Config - Pulse activates the output for a defined period of time. The pulse time can be set from 1/100 second to 60 seconds. - Active/Inactive displays two buttons, one or each action. To configure the active and inactive states, go to System Options > Ports & Devices > I/O Ports and set the port’s Normal state. For more information about I/O ports, see I/O Ports, on page 49.
AXIS Q7414 Video Encoder PTZ (Pan Tilt Zoom) PTZ (Pan Tilt Zoom) The PTZ menu is available if a PTZ driver has been uploaded. See Installing a PTZ driver, on page 30. Preset Positions A preset position is a predefined view that can be used to quickly steer the camera to a specific location. Preset positions can be accessed in several ways: • By selecting the preset from the Preset positions drop-down list in the Live View Page. • When setting up action rules. See page 36. • When setting up Guard Tour.
AXIS Q7414 Video Encoder PTZ (Pan Tilt Zoom) Guard Tour A guard tour displays the video stream from different preset positions, one-by-one, in a predetermined order or at random and for configurable time periods. The enabled guard tour will keep running after the user has logged off or closed the browser. To add a guard tour: 1. Go to PTZ > Guard Tour and click Add. 2. Enter a descriptive name. 3. Specify the pause length between runs. 4. Select an available preset position and click Apply. 5.
AXIS Q7414 Video Encoder PTZ (Pan Tilt Zoom) Installing a PTZ driver This Axis product supports several PTZ devices. Please see www.axis.com for a complete list of supported devices, and to obtain the correct driver. To install a PTZ device you need to install the PTZ driver. To install the PTZ driver go to PTZ> Driver Selection. Browse to find the driver (e.g. driver.ptz) and Upload. If the driver was successfully uploaded, it appears in the Select driver to use drop-down list.
AXIS Q7414 Video Encoder Detectors Detectors Camera Tampering Camera Tampering can generate an alarm whenever the camera is repositioned, or when the lens is covered, sprayed or severely defocused. To send an alarm, for example an email, an action rule must be set up. To configure tampering: 1. Go to Detectors > Camera Tampering. 2. Set the Minimum duration, that is, the time that must elapse before an alarm is generated. This can help prevent false alarms for known conditions that affect the image. 3.
AXIS Q7414 Video Encoder Detectors Note • Using the motion detection feature may decrease the product’s overall performance. • The position of the Motion Detection Window is relative to the orientation of the Camera. Changing the orientation of the camera will also change the position of the Motion Detection Window. Set Up Motion Detection Windows To set up a motion detection Include Window, follow these instructions: 1. Go to Detectors > Motion Detection. 2.
AXIS Q7414 Video Encoder Detectors A large difference in luminance is required to trigger motion detection. Medium level (50%) Low level (0%) Even very small objects trigger motion detection. An object that appears in the window triggers motion detection only for a very short time before it is considered as non-moving. Only very bright objects on a dark background trigger motion detection.
AXIS Q7414 Video Encoder Applications Applications Third party applications can be uploaded to and installed on the Axis product. Applications add functionality to the product, for example video analytics and intelligent video capabilities such as recognition, tracking, detection and counting. For information about available applications, downloads, trials and licenses, go to www.axis.com/applications Note • It is recommended to run one application at a time.
AXIS Q7414 Video Encoder Applications If the Axis product is reset to factory default, installed applications and their settings are removed. For information about factory default, see Reset to Factory Default Settings.
AXIS Q7414 Video Encoder Events Events The Axis product can be configured to perform actions when different events occur, for example, start a recording when motion is detected. The set of conditions that defines how and when the action is triggered is called an Action Rule. Available action rule triggers and conditions include: • Applications – Use installed applications to trigger the rule. See Applications, on page 34.
AXIS Q7414 Video Encoder Events • Time - Recurrence – Trigger the rule periodically. SeeRecurrences, on page 39. This can for example be used to upload an image every 5 minutes. - Use Schedule – Trigger the rule according to the selected schedule. See Schedules, on page 39. Available actions include: • Output Port – Activate an I/O port to control an external device. • Overlay Text – Display an overlay text. SeeUsing Overlay Text in an Action Rule, on page 21.
AXIS Q7414 Video Encoder Events To add additional criteria, select the Additional conditions option and add additional triggers. To prevent an action from being triggered repeatedly, a Wait at least time can be set. Enter the time in hours, minutes and seconds, during which the trigger should be ignored before the action rule can be activated again. The recording Duration of some actions can be set to include time immediately before and after the event.
AXIS Q7414 Video Encoder Events Setting Up an Email Recipient Email recipients can be configured by selecting one of the listed email providers, or by specifying the SMTP server, port and authentication used by, for example, a corporate email server. Note Some email providers have security filters that prevent users from receiving or viewing large amount of attachments, from receiving scheduled emails and similar.
AXIS Q7414 Video Encoder Recordings Recordings The Axis product can be configured to record video continuously or according to an action rule: • To start a continuous recording, see page 40. • To set up action rules, see page 37. • To access recordings, see Recording List, on page 40. • To configure camera controlled storage, see Storage, on page 49. Recording List Recorded videos are listed on the Recordings > List page.
AXIS Q7414 Video Encoder Languages Languages Multiple languages can be installed in the Axis product. All web pages including the online help will be displayed in the selected language. To switch languages, go to Setup > Languages and first upload the new language file. Browse and locate the file and click the Upload Language button. Select the new language from the list and click Save.
AXIS Q7414 Video Encoder System Options System Options Security Users User access control is enabled by default and can be configured under System Options > Security > Users. An administrator can set up other users by giving them user names and passwords. It is also possible to allow anonymous viewer login, which means that anybody may access the Live View page.
AXIS Q7414 Video Encoder System Options 2. Select an HTTPS certificate from the list of installed certificates. 3. Optionally, click Ciphers and select the encryption algorithms to use for SSL. 4. Set the HTTPS Connection Policy for the different user groups. 5. Click Save to enable the settings. To access the Axis product via the desired protocol, enter https:// or http:// in the address field in a browser. The HTTPS port can be changed on the System Options > Network > TCP/IP > Advanced page. IEEE 802.
AXIS Q7414 Video Encoder System Options To install a self-signed certificate: 1. Go to Setup > System Options > Security > Certificates. 2. Click Create self-signed certificate and provide the requested information. To create and install a CA-signed certificate: 1. Create a self-signed certificate as described above. 2. Go to Setup > System Options > Security > Certificates. 3. Click Create certificate signing request and provide the requested information. 4.
AXIS Q7414 Video Encoder System Options Network Basic TCP/IP Settings The Axis product supports IP version 4 and IP version 6. Both versions can be enabled simultaneously, and at least one version must always be enabled. IPv4 Address Configuration By default, the Axis product is set to use IPv4 (IP version 4) and to obtain the IP address automatically via DHCP. The IPv4 settings are configured under System Options > Network > TCP/IP > Basic.
AXIS Q7414 Video Encoder System Options To register the Axis product with AXIS Internet Dynamic DNS Service, go to System Options > Network > TCP/IP > Basic. Under Services, click the AXIS Internet Dynamic DNS Service Settings button (requires access to the Internet). The domain name currently registered at AXIS Internet Dynamic DNS service for the product can at any time be removed.
AXIS Q7414 Video Encoder System Options To enable HTTPS, go to System Options > Security > HTTPS. For more information, see HTTPS, on page 42. NAT traversal (port mapping) for IPv4 A network router allows devices on a private network (LAN) to share a single connection to the Internet. This is done by forwarding network traffic from the private network to the “outside”, that is, the Internet.
AXIS Q7414 Video Encoder System Options QoS (Quality of Service) QoS (Quality of Service) guarantees a certain level of a specified resource to selected traffic on a network. A QoS-aware network prioritizes network traffic and provides a greater network reliability by controlling the amount of bandwidth an application may use. The QoS settings are configured under System Options > Network > QoS.
AXIS Q7414 Video Encoder System Options The RTP port range defines the range of ports from which the video/audio ports are automatically selected. For multicast streams, only certain IP addresses and port numbers should be used. Select Always Multicast Video and/or Always Multicast Audio to start multicast streaming without opening an RTSP session. Bonjour The Axis product includes support for Bonjour.
AXIS Q7414 Video Encoder System Options • Generic TCP/IPallows the Axis product to receive data and send commands via TCP/IP. Daisy chain server - Allows Daisy chain clients to communicate with the Axis product. Select the desired Port Type from the drop-down list. For more information on Serial Port Settings and Daisy Chain Port Settings see the online help . Port Status The list on the System Options > Ports & Devices > Port Status page shows the status of the product’s input and output ports.
AXIS Q7414 Video Encoder System Options Logs & Reports The System Options > Support > Logs & Reports page generates logs and reports useful for system analysis and troubleshooting. If contacting Axis Support, please provide a valid Server Report with your query. System Log - Provides information about system events. Access Log - Lists all failed attempts to access the product. The Access Log can also be configured to list all connections to the product (see below).
AXIS Q7414 Video Encoder System Options Reset to Factory Default Settings Important Reset to factory default should be used with caution. A reset to factory default will reset all settings, including the IP address, to the factory default values. Note The installation and management software tools are available on the CD supplied with the product and from the support pages on www.axis.com/techsup To reset the product to the factory default settings: 1.
AXIS Q7414 Video Encoder Troubleshooting Troubleshooting Checking the Firmware Firmware is software that determines the functionality of network devices. One of your first actions when troubleshooting a problem should be to check the current firmware version. The latest version may contain a correction that fixes your particular problem. The current firmware version in the Axis product is displayed in the page Setup > Basic Setup and in Setup > About.
AXIS Q7414 Video Encoder Troubleshooting 1. In UNIX/Linux, type the following from the command line: arp -s temp ping -l 408 In Windows, type the following from a command/DOS prompt (this may require that you run the command prompt as an administrator): arp -s ping -l 408 -t 2. If the product does not reply in 30 seconds, restart it and wait for a reply. Press CTRL+C to stop Ping. 3.
AXIS Q7414 Video Encoder Troubleshooting The IP address has been changed by DHCP IP addresses obtained from a DHCP server are dynamic and may change. If the IP address has been changed, use AXIS IP Utility or AXIS Camera Management to locate the product on the network. Identify the product using its model or serial number, or by the DNS name (if the name has been configured). If required, a static IP address can be assigned manually.
AXIS Q7414 Video Encoder Troubleshooting Lower frame rate than expected See Performance Considerations, on page 59. Reduce the number of applications running on the client computer. Limit the number of simultaneous viewers. Check with the network administrator that there is enough bandwidth available. Check in the AMC Control Panel (H.264 tag) that video processing is NOT set to Decode only key frames. Lower the image resolution.
AXIS Q7414 Video Encoder Technical Specifications Technical Specifications Function/group Item Specifications Video Encoder Model AXIS Q7414 Pan/Tilt/Zoom Wide range of analog PTZ cameras supported (drivers available for download at www.axis.com) 100 presets/camera, guard tour, PTZ control queue Supports Windows compatible joysticks Video compression H.264 (MPEG-4 Part 10/AVC) Motion JPEG Resolutions NTSC: 720x480 (D1) to 176x120 (QCIF) PAL: 720x576 (D1) to 176x144 (QCIF) Frame rate H.
AXIS Q7414 Video Encoder Technical Specifications Function/group Item Specifications System Integration Application Programming Interface Open API for software integration, including VAPIX® from Axis Communications available at www.axis.com Includes the ONVIF Profile S; specification at www.onvif.
AXIS Q7414 Video Encoder Technical Specifications Connectors Audio Connector The Axis product is equipped with 3.5 mm audio input and output connectors combined. The connectors are compatible with M6 x 0.5 threaded locking collars. • In: Balanced or unbalanced input for a mono microphone or line signal. • Out: Audio out (line level), that can be connected to a public address (PA) system or an active speaker with built-in amplifier. A stereo connector must be used.
AXIS Q7414 Video Encoder Technical Specifications • Heavy network utilization due to poor infrastructure. Bandwidth affected. • Viewing on poorly performing client computers lowers perceived performance. Frame rate affected.
User Manual AXIS Q7414 Video Encoder © Axis Communications AB, 2013 Ver. M1.3 Date: November 2013 Part No.
