USER’S MANUAL AXIS Q7414 Video Encoder Blade
Notices This manual is intended for administrators and users of AXIS Q7414 Video Encoder Blade, and is applicable for firmware release 5.25 and later. It includes instructions for using and managing the encoder on your network. Previous experience of networking will be of use when using this product. Some knowledge of UNIX or Linux-based systems may also be beneficial, for developing shell scripts and applications. Later versions of this document will be posted to the Axis Website, as required.
AXIS Q7414 - Table of contents Contents Product Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Key features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
AXIS Q7414 - Product Description Product Description This manual applies to AXIS Q7414 Video Encoder Blade. Key features • Full frame rate in H.264 and Motion JPEG in all resolutions AXIS Q7414 can deliver 30/25 fps in all resolutions up to D1 (720x480 in NTSC, 720x576 in PAL) in at least three differently configured streams per channel. • Reduced bandwidth and storage using H.264 compression H.
AXIS Q7414 - Product Description Overview Bus connectors Audio mounting nut Mic power LEDs 1-4 Audio in/out Control button Reset button Power LED Status LEDs 1-4 4 Video inputs LED indicators Mic power Blue Steady - 12 V DC phantom power on. Microphone is connected Flashes - 12 V DC phantom power on.
AXIS Q7414 - Accessing the video encoder blade Accessing the video encoder blade Refer to the installation guide supplied with your product in order to install AXIS Q7414 Video Encoder Blade. AXIS Q7414 can be used with most standard operating systems and browsers. The recommended browsers are Microsoft Internet Explorer with Windows, Safari with Mac OS X and Firefox with other operating systems. See Technical Specifications, on page 53.
AXIS Q7414 - Accessing the video encoder blade Setting the root password 1. When accessing the video encoder for the first time, the ‘Configure Root Password’ dialog appears. Note: Before you enter your password at this point, you can secure configuration of the root password via HTTPS by creating a self-signed certificate. To do so, click the Create self-signed certificate... button in the Create Certificate window, and provide the requested information. 2. Enter a password and re-enter to confirm.
AXIS Q7414 - Accessing the video encoder blade Setting the root password over a secure connection To gain access to the product, the password for the default administrator user root must be set. This is done in the ‘Configure Root Password’ dialog, which is displayed when the video encoder is accessed for the first time. To prevent network eavesdropping when setting the root password, this can be done via an encrypted HTTPS connection, which requires an HTTPS certificate (see note below).
AXIS Q7414 - Accessing the video encoder blade The Live View page If your video encoder has been customized to meet specific requirements the buttons and other items described below may or may not be displayed on the Live View page. The following provides an overview of each available button: General controls The Stream Profile drop-down list allows you to select a customized or pre-programmed stream profile on the Live View page.
AXIS Q7414 - Accessing the video encoder blade Half-duplex mode The Talk/Listen button is used to switch between sending and receiving audio. The button can be configured from the Audio tab in the AMC Control panel: • Push-To-Talk mode: Click and hold the button to talk/send, release the button to listen. • Toggle mode: Click once to switch between talking and listening. Simplex – Network Video Encoder speaker only mode To send audio, the Talk and Microphone buttons must both be enabled.
AXIS Q7414 - Video Streams Video Streams The video encoder provides several image and video stream formats. Your requirements and the properties of your network will determine the type you use. The Live View page in the video encoder provides access to H.264 and Motion JPEG video streams, and to the list of available stream profiles. Other applications and clients can also access these video streams/images directly, without going via the Live View page. How to stream H.
AXIS Q7414 - Video Streams AXIS Media Control (AMC) AXIS Media Control (AMC) in Microsoft Internet Explorer in Windows is the recommended method of accessing live video from the video encoder. The AMC control panel can be used to configure various video and audio settings. See the User’s Manual included in the tool for more information. The AMC control panel is automatically installed on first use, after which it can be configured.
AXIS Q7414 - Setup Tools Setup Tools AXIS Q7414 can be configured by users with administrator or operator rights. Click Setup in the top right-hand corner of the Live View page to see the configuration menus. • • Administrators have unrestricted access to all settings. Operators have access to Video & Audio, Live View Config, PTZ, Events and Recording List. See also the online help available by clicking on each Setup page.
AXIS Q7414 - Video & Audio Video & Audio You can configure the video encoder by clicking Setup in the top right-hand corner of the Live View page. Click page to access the online help that explains the configuration menus. on this Video Stream The video stream settings are separated in tabs: • • • Image H.264 MJPEG Image Image Appearance Use these settings to modify the image resolution and compression.
AXIS Q7414 - Video & Audio Audio Enable Audio Check the Enable audio box option to enable the audio functionality. Note: Audio support must be also enabled under System Options > Security The settings defined under Audio Settings are displayed under Current Audio Settings. H.264 GOV Settings The GOV structure describes the composition of the H.264 video stream which consists of 2 image forms, I-images and P-images.
AXIS Q7414 - Video & Audio Stream Profiles There are 4 pre-programmed stream profiles available for quick set-up. These settings can be adjusted and new customized profiles can be created. Each profile has a descriptive name, describing its usage and/or purpose. The profiles can be accessed from the Live View page. • • • To add a new stream profile, click Add to bring up the Stream Profile Settings panel. Enter a description for your profile.
AXIS Q7414 - Video & Audio Privacy mask Privacy masks are up to 3 configurable areas of solid color that allow concealment of parts of the image that are not to be viewable. Privacy masks cannot be bypassed via the AXIS VAPIX HTTP API. Privacy Mask List The Privacy Mask List shows all the masks that are currently configured in AXIS Q7414 and if they are enabled. Add/Edit Mask To define a new mask: 1. Click Add and place the box over the desired area to conceal. 2.
AXIS Q7414 - Video & Audio Audio Settings Audio Channels The Audio mode that you select determines the type of audio transmission. The available options are: Full duplex - Simultaneous two-way audio allowing you to transmit and receive audio (talk and listen) at the same time. Note: There is no echo cancellation; if feedback loops appear, try moving the microphone or the speaker. Half duplex - Non-simultaneous two-way audio.
AXIS Q7414 - Live View Config Live View Config Live View Layout Stream Profile From the Stream Profile drop-down list, select the stream profile that is to be used for the Live View page. Listed are the standard stream profiles as well as the ones created under Video > Stream Profiles. See the online help files on this page for more information. Default Viewer From the drop-down lists, select the default method for viewing video images for your browser.
AXIS Q7414 - Live View Config Viewer Settings Check the Show viewer toolbar box to display AXIS Media Control (AMC) or the QuickTime viewer toolbar under the video image in your browser. The administrator can disable the installation of the H.264 decoder included with AMC. This is used to prevent the installation of unlicensed copies. Further decoder licenses can be purchased from your Axis dealer.
AXIS Q7414 - Live View Config These links appear in the web interface and can be used to control the Axis video encoder. For more information on the Axis HTTP API, see the Support/Developer pages on the Axis Web site at http://www.axis.com See the online help files for more information. Output Buttons The output buttons are used to manually activate the output from the Live View page, for example, switching a light on and off.
AXIS Q7414 - PTZ PTZ This Axis product supports several PTZ (Pan Tilt Zoom) devices. See www.axis.com for a complete list of supported devices, and to obtain the correct driver. Installing a PTZ device is accomplished in two steps: • Installing the PTZ driver • Setting up the COM Port, on page 40 Installing the PTZ driver 1. Go to PTZ > Driver Selection. 2. Under Upload, click Browse... to find the driver. The driver has the file extension .ptz (for example, driver.ptz). 3. Click Upload.
AXIS Q7414 - PTZ Notes: • • After a PTZ driver has been installed, PTZ > Advanced > Device will contain additional driver specific settings that can be configured for the PTZ device. Advanced users and application developers can also use the Axis Application Programming Interface and HTTP specification for generic control of PTZ devices using CGI commands or a TCP/IP client. Refer to the Axis website at www.axis.com for further information.
AXIS Q7414 - PTZ PTZ Control queue Use the PTZ control queue window to enable and disable PTZ queueing. This window allows you to set up a queue for viewers wanting to access the video encoder blade, and limits the number of viewers and the length of time each viewer can access . and control the PTZ unit.
AXIS Q7414 - PTZ PTZ controls If the video encoder blade has been appropriately configured, the Live View page displays the controls available for the installed Pan Tilt Zoom (PTZ) device. The administrator can enable/disable the controls for specified users. The controls shown depend on the make and model of PTZ device. The most common controls are: • the Pan bar - moves the camera view to the right and left • the Tilt bar - tips the camera view up and down • the Zoom bar - zooms the view in and out.
AXIS Q7414 - PTZ Using CGI links to control PTZ devices User-defined CGI links on the Live View page can be used to issue HTTP API requests, such as PTZ commands. These links are configured in the Live View Layout settings, see page 19. PTZ control modes The PTZ device can also be controlled using click-in-image movement, which has two different types of navigation - Center and Joystick. Center mode means that when clicking in the image, the camera view centers on the absolute position that was clicked.
AXIS Q7414 - Applications Applications Application Packages The Applications feature allows you to upload third party applications for use on this device. Listed under Applications > Packages are the applications that have already been installed. Click on the name to view the menu options - Settings, License and About. Settings - This is dependent on the application. License - Once uploaded some applications need a license to run, and a license code is required for the uploaded application.
AXIS Q7414 - Events Events An event or Event Type in the video encoder blade triggers actions when activated. An event type is a set of parameters that defines the actions. A common event type is an alarm that causes the video encoder to upload images. Many event types use an Event Server, to receive uploaded images. This section describes how to configure AXIS Q7414 to perform certain actions when events occur.
AXIS Q7414 - Events Event Types An Event Type describes how and when AXIS Q7414 performs certain actions. Example: If somebody passes in front of a camera and an event has been configured to detect and respond to motion, the video encoder blade can record and saves images to an FTP server, and can send a notification email to an email address. Images can be sent as email attachments.
AXIS Q7414 - Events Pre-trigger and Post-trigger buffers This function is very useful when checking to see what happened immediately before and/or after a trigger, for example, 30 seconds before and/or after a door was opened. Check the Save stream checkbox under Event Types > Add Triggered... > When Triggered... to view the options. All uploaded images are JPEG images. Include pre-trigger buffer - images stored internally in the server from the time immediately preceding the trigger.
AXIS Q7414 - Events To send an alarm if the camera has been tampered with, go to Events > Event types > Add triggered. Select Camera tampering from the Triggered by... drop-down list. See the online help for more instructions.
AXIS Q7414 - Events Motion Detection Motion detection is used to generate an alarm whenever movement occurs (or stops) in the video image. A total of 10 Include and/or Exclude windows can be configured.
AXIS Q7414 - Events Examples: • • • Avoid triggering on small objects in the video image by setting the object size level to high. To reduce the number of triggers if there is a lot of movement during a short period of time, select a high history level. To only detect flashing light, select low sensitivity. In other cases, a high sensitivity level is recommended. Audio Detection Event types in AXIS Q7414 can be set to use Audio Alarm Level as a trigger.
AXIS Q7414 - System Options System Options Security Users User access control is enabled by default. An administrator can set up other users, by giving these user names and passwords. It is also possible to allow anonymous viewer login, which means that anybody may access the Live View page, as described below: The user list displays the authorized users and user groups (levels): Viewer Provides the lowest level of access, which only allows access to the Live View page.
AXIS Q7414 - System Options IEEE 802.1X IEEE 802.1X is a standard for port-based Network Admission Control providing secure authentication of wired and wireless network devices. IEEE 802.1X is based on EAP (Extensible Authentication Protocol). To access a network protected by IEEE 802.1X, devices must authenticate themselves.
AXIS Q7414 - System Options • Synchronize with computer time - sets the time from the clock on your computer. • Synchronize with NTP Server - the video encoder will obtain the time from an NTP server on a regular basis. • Set manually - this option allows you to manually set the time and date. Note: If using a host name for the NTP server, a DNS server must be configured under TCP/IP settings. See Network > Basic TCP/IP Settings below.
AXIS Q7414 - System Options One-click enabled - Press the video encoder blade’s control button (see Overview, on page 5) to connect to an AVHS service over the Internet. Once registered the video encoder blade stays connected to the AVHS service. If the video encoder blade is not registered within 24 hours after the button is pressed, the video encoder blade will disconnect from the AVHS service. Always - The video encoder blade will constantly attempt to connect to the AVHS service over the Internet.
AXIS Q7414 - System Options Use NAT traversal when your video encoder is located on an intranet (LAN) and you wish to make it available from the other (WAN) side of a NAT router. With NAT traversal properly configured, all HTTP traffic to an external HTTP port in the NAT router is forwarded to the video encoder. LAN (Intranet) WAN (Internet) Broadband (NAT) router ISP Notes: • • For NAT traversal to work, this must be supported by the broadband router.
AXIS Q7414 - System Options QoS (Quality of Service) Quality of Service (QoS) guarantees a certain level of a specified resource to selected traffic on a network. Quality can be defined as a maintained level of bandwidth, low latency, and no packet losses. The main benefits of a QoS-aware network can be summarized as: • • The ability to prioritize traffic and thus allow critical flows to be served before flows with lesser priority.
AXIS Q7414 - System Options RTP/H.264 These settings are the port range, IP address, port number (video), and Time-To-Live value to use for the video stream(s) in multicast H.264 format. Only certain IP addresses and port numbers should be used for multicast streams. For more information, please see the online help . Bonjour The video encoders include support for Bonjour. When enabled, the video encoder blade is automatically detected by operating systems and clients that support this.
AXIS Q7414 - System Options Maintenance Maintain Server Restart - the video encoder is restarted without changing any setting. Restore - the video encoder is restarted and most current settings are reset to factory default values, meaning that the unit must be reconfigured and any event types and PTZ presets must be recreated. The settings that do not reset are: • • • • • • the boot protocol (DHCP or static) the static IP address the default router the subnet mask the system time IEEE 802.
AXIS Q7414 - System Options Support The Support Overview page provides valuable information on troubleshooting and contact information, should you require technical assistance. System Overview - is an overview of the video encoder’s status and settings. Information that can be found here includes the video encoder’s firmware version, IP address, security, event and image settings and recent log items.
AXIS Q7414 - System Options File Upload - To use your own files (web pages and images) as custom settings, they must first be uploaded to AXIS Q7414 video encoder. To do this, enter the name and path to the file in the field provided; or click the Browse button and select the file. Select the user level for the uploaded file. This helps you define user access to files. When the file is displayed correctly in the text field, click the Upload button.
AXIS Q7414 - Resetting to the Factory Default Settings Resetting to the Factory Default Settings This will reset all the parameters, in all 4 units (including all six IP addresses), to the factory default settings. 1. Press both the Reset button and Control button. 2. Release the Reset button and hold the Control button. 3. Keep the Control button pressed until the Power indicator turns green and the six Status indicators turn amber (this may take up to 15 seconds). 4. Release the Control button.
AXIS Q7414 - Unit connectors Unit connectors Bus connectors Audio mounting nut Audio in/out Mic Power LEDs 1-4 4 Video inputs Control button Reset button Status LEDs 1-4 Power LED Bus Connector - These are the physical interfaces to the video encoder rack, providing power, network, RS-485 and the I/O connections. Control Button - This button is used to reset the video encoder to the factory default settings. Reset Button - This button disconnects and reconnects power to the video encoder.
AXIS Q7414 - Unit connectors Pin assignments Pin assignments for the I/O Connector of AXIS 291 1U Video Server Rack Pin Function 1 +12V out, 100mA 2 GND 3 Channel 1, Configurable I/O 1 4 Channel 2, Configurable I/O 1 5 Channel 3, Configurable I/O 1 6 Channel 4, Configurable I/O 1 7 Channel 1, Configurable I/O 2 8 Channel 2, Configurable I/O 2 9 Channel 3, Configurable I/O 2 10 Channel 4, Configurable I/O 2 11 Channel 1, RS485A (non-inverting) (Video input 1) 12 Channel 1, RS485B (n
AXIS Q7414 - Unit connectors The following connection diagram gives an example of how to connect an auxiliary device to AXIS Q7414. AXIS Q7414 E.g.
AXIS Q7414 - Troubleshooting Troubleshooting Checking the Firmware Firmware is software that determines the functionality of the video encoders. One of your first actions when troubleshooting a problem should be to check the current firmware version. The latest version may contain a correction that fixes your particular problem. The current firmware version in your encoder can be seen on the page Setup > Basic Setup or under About.
AXIS Q7414 - Troubleshooting If the emergency recovery procedure does not get the encoder up and running again, please contact Axis support at www.axis.com/techsup/ Axis Support If you contact Axis support, please help us to help you solve your problems by providing the server report, the log file and a detailed description of the problem. Server Report - go to Setup > System Options > Support > Support Overview.
AXIS Q7414 - Troubleshooting Symptoms, Possible Causes, and Remedial Action Problems setting the IP address When using ARP/Ping Try the installation again. The IP address must be set within two minutes after power has been applied to the encoder. Ensure the Ping length is set to 408. See the Installation Guide.
AXIS Q7414 - Troubleshooting Color saturation is different in H.264 and Motion JPEG Modify the settings for your graphics adapter. Please see the adapter's documentation for more information. Lower frame rate than expected Reduce number of applications running on the client computer. Limit the number of simultaneous viewers. Check with the system administrator that there is enough bandwidth available. See also the online help. Check in the AMC control panel applet (H.
AXIS Q7414 - Troubleshooting Problems uploading files Limited space There is only limited space available for the upload of your own files. Try deleting existing files to free up space. Motion Detection triggers unexpectedly Changes in luminance Motion detection is based on changes in luminance in the image. This means that if there are sudden changes in the lighting, motion detection may be triggered mistakenly. Lower the sensitivity setting to avoid problems with luminance.
AXIS Q7414 - Technical Specifications Technical Specifications Function/group Item Specification Video Video compression • H.264 (MPEG-4 Part 10/AVC) • Motion JPEG Audio Network Resolutions NTSC: 720x480 (D1) to 176x120 (QCIF) PAL: 720x576 (D1) to 176x144 (QCIF) Frame rate H.264 30/25 (NTSC/PAL) fps in all resolutions Frame rate Motion JPEG 30/25 (NTSC/PAL) fps in all resolutions Video streaming • Multi-stream H.264 and Motion JPEG: 3 simultaneous individually configured streams in max.
AXIS Q7414 - Technical Specifications Function/group Item Specification System Integration Application Programming Interface • Open API for software integration, including VAPIX® from Axis Communications available at www.axis.com • AXIS Camera Application Platform from Axis Communications; specifications available at www.axis.com • Includes the ONVIF specification available at www.onvif.
AXIS Q7414 - General performance considerations General performance considerations When setting up your system, it is important to consider how various settings and situations will affect performance. Some factors affect the amount of bandwidth (the bit rate) required, others can affect the frame rate, and some affect both. If the load on the CPU reaches its maximum, this will also affect the frame rate.
AXIS Q7414 - Index Index Logs & Reports A M Motion Detection Action 28 Action Buttons 20 Active/Inactive 21 Administrator 13 Alarm 32 AMC 6 ARP/Ping 36 AVHS 37 NAT traversal 7, 37, 38 Network Settings 36 NTP Server 36 O Output Buttons Bonjour 6 Buffer Size 30 Buffers 30 Pan/Tilt/Zoom 25 Ports & Devices 40 Post-trigger Buffer 30 Preset positions 23 Pre-trigger Buffer 30 PTZ commands 26 Pulse 21 CGI links 26 Click-in-image 26 D Date & Time 35 Default Viewer 19 DNS Configuration DNS Server 37 Dom
