USER MANUAL AXIS Q7436 Video Encoder Blade
About this Document This manual is intended for administrators and users of the AXIS Q7436 Video Encoder Blade, and is applicable to firmware 5.55 and later. It includes instructions for using and managing the product on your network. Previous experience of networking will be of use when using this product. Some knowledge of UNIX or Linux-based systems may also be beneficial, for developing shell scripts and applications. Later versions of this document will be posted to the Axis website, as required.
information about your nearest designated collection point, contact your local authority responsible for waste disposal. Businesses should contact the product supplier for information about how to dispose of this product correctly. This product complies with the requirements of Directive 2011/65/EU on the restriction of the use of certain hazardous substances in electrical and electronic equipment (RoHS).
AXIS Q7436 Video Encoder Blade Table of Contents Hardware Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Connectors and Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Pin Assignments for I/O Connector - AXIS 291 1U Video Server Rack . . . . . . Pin assignments for the I/O Connector of the AXIS Q7900 and AXIS Q7920 Chassis . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
AXIS Q7436 Video Encoder Blade Table of Contents Upgrading the Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Symptoms, Possible Causes and Remedial Actions . . . . . . . . . . . . . . . . . . . . . Technical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Performance Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
AXIS Q7436 Video Encoder Blade Hardware Overview Hardware Overview 6 1 1. 2. 3. 4. 5. 6. 2 3 6 5 4 BNC connector (Video input, 6 nos.) Status LED (6 nos.) Control button Restart button Power LED Bus connector Connectors and Buttons For technical specifications, see page 54. Bus Connector The bus connectors are the physical interfaces to the video encoder chassis that provide power, network, RS485, and I/O terminal connections.
AXIS Q7436 Video Encoder Blade Hardware Overview Pin Assignments for I/O Connector - AXIS 291 1U Video Server Rack Pin Function 1 +12 V out, 100mA 2 GND 3 Channel 1, Configurable I/O 1 4 Channel 2, Configurable I/O 1 5 Channel 3, Configurable I/O 1 6 Channel 4, Configurable I/O 1 7 Channel 5, Configurable I/O 1 8 Channel 6, Configurable I/O 1 9 Channel 1, Configurable I/O 2 10 Channel 2, Configurable I/O 2 11 RS485A 12 RS485B Description Digital input - Connect to GND to activate,
AXIS Q7436 Video Encoder Blade Hardware Overview Pin Assignments for RS485 Connector - AXIS Q7900 and AXIS Q7920 Chassis Pin Function Description 1 Channel 1, RS485A 2 Channel 1, RS485B A half-duplex RS485 interface for controlling auxiliary equipment such as PTZ devices.
AXIS Q7436 Video Encoder Blade Accessing the Product Accessing the Product To install the Axis product, refer to the Installation Guide supplied with the product. The product can be used with most operating systems and browsers. The recommended browsers are Internet Explorer with Windows, Safari with Macintosh and Firefox with other operating systems. See Technical Specifications, on page 54. To view streaming video in Internet Explorer, allow installation of AXIS Media Control (AMC) when prompted.
AXIS Q7436 Video Encoder Blade Accessing the Product Access from the Internet Once connected, the Axis product is accessible on your local network (LAN). To access the product from the Internet you must configure your network router to allow incoming data traffic to the product. To do this, enable the NAT-traversal feature, which will attempt to automatically configure the router to allow access to the product. This is enabled from Setup > System Options > Network > TCP/IP Advanced.
AXIS Q7436 Video Encoder Blade Accessing the Product 4. Click OK. The password has now been configured. The Live View Page The controls and layout of the Live View page may have been customized to meet specific installation requirements and user preferences. Consequently, some of the examples and functions featured here may differ from those displayed in your own Live View page. The following provides an overview of each available control.
AXIS Q7436 Video Encoder Blade Accessing the Product Manual Trigger The Manual Trigger is used to trigger an action rule from the Live View page. The manual trigger can for example be used to validate actions during product installation and configuration. To configure the manual trigger: 1. Go to Setup > Events. 2. Click Add to add a new action rule. 3. From the Trigger drop-down list, select Input Signal. 4. From the second drop-down list, select Manual Trigger. 5.
AXIS Q7436 Video Encoder Blade Accessing the Product The PTZ controls can be disabled under PTZ > Advanced > Controls, see Controls, on page 27.
AXIS Q7436 Video Encoder Blade Media Streams Media Streams The Axis product provides several video stream formats. Your requirements and the properties of your network will determine the type you use. The Live View page in the product provides access to H.264 and Motion JPEG video streams, and to the list of available stream profiles. Other applications and clients can access video streams directly, without going via the Live View page. How to Stream H.264 The video compression standard H.
AXIS Q7436 Video Encoder Blade Media Streams The AMC Control Panel can be used to configure various video settings. Please see the AXIS Media Control User’s Manual for more information. The AMC Control Panel is automatically installed on first use, after which it can be configured. Open the AMC Control Panel from: • Windows Control Panel (from the Start menu) • Alternatively, right-click the video image in Internet Explorer and click Settings.
AXIS Q7436 Video Encoder Blade Media Streams Note • = IP addess • The Axis product supports QuickTime 6.5.1 and later. • QuickTime adds latency to the video stream. • It may be possible to use other players to view the H.264 stream using the paths above, although Axis does not guarantee this.
AXIS Q7436 Video Encoder Blade Setting Up the Product Setting Up the Product The Axis product can be configured by users with administrator or operator rights. To open the product’s Setup pages, click Setup in the top right-hand corner of the Live View page. • Administrators have unrestricted access to all settings. • Operators have access to all settings except System Options See also the online help .
AXIS Q7436 Video Encoder Blade Setting Up the Product Video It is possible to configure the following video features in your Axis product: • Video stream. See page 18. • Stream profiles. See page 19. • Camera settings. See page 20. • Overlay image. See page 20. • Privacy mask. See page 22. Video Stream You can define the following video stream settings from Video > Video Stream: • Image. See page 19. • H.264. See page 19. • MJPEG. See page 19.
AXIS Q7436 Video Encoder Blade Setting Up the Product Image The default image settings can be configured under Video> Video Stream. Select the Image tab. The following settings are available: • Resolution. Select the default resolution. • Compression. The compression level affects the image quality, bandwidth and file size of saved images; the lower the compression, the higher the image quality with higher bandwidth requirements and larger file sizes. • Rotate image.
AXIS Q7436 Video Encoder Blade Setting Up the Product For quick setup, use one of the predefined stream profiles. Each predefined profile has a descriptive name, indicating its purpose. If required, the predefined stream profiles can be modified and new customized stream profiles can be created. To create a new profile or modify an existing profile, go to Setup > Video > Stream Profiles. To select a default stream profile for the Live View page, go to Setup > Live View Config.
AXIS Q7436 Video Encoder Blade Setting Up the Product It is also possible to display text when an action rule is triggered, see Using Overlay Text in an Action Rule. To enable overlays: 1. Go to Video > Video Stream and select the Image tab. 2. To include an overlay image, select Include overlay image at the coordinates. The overlay image must first be uploaded to the Axis product, see Overlay Image. 3. To include date and time, select Include date and Include time. 4.
AXIS Q7436 Video Encoder Blade Setting Up the Product 3. Enter the modifier #D and, optionally, additional text which will be displayed also when the action rule is not active. Create the action rule: 1. Go to Events > Action Rules 2. Click Add to create a new rule. 3. Select a Trigger and, optionally, a Schedule and Additional conditions. See the online help for details. 4. From the Actions list, select Overlay Text 5. Enter the text to display in the Text field.
AXIS Q7436 Video Encoder Blade Live View Config Live View Config You can customize the Live View page and alter it to suit your requirements. It is possible to define the following features of the Live View page. • Stream Profile. See page 19. • Default Viewer for Browser. See page 23. • Viewer Settings. See page 24. • Action Buttons. These are the buttons described in Controls on the Live View Page, on page 11. • User Defined Links. See page 24. • Output Buttons. See page 24.
AXIS Q7436 Video Encoder Blade Live View Config Browser Viewer Description Windows Internet Explorer AMC Recommended viewer in Internet Explorer (H.264/Motion JPEG). QuickTime H.264. Java applet A slower imaging alternative to AMC (Motion JPEG). Requires one of the following installed on the client: • JVM (J2SE) 1.4.2 or higher. • JRE (J2SE) 5.0 or higher. Still image Displays still images only. Click the Refresh button in your browser to view a new image.
AXIS Q7436 Video Encoder Blade Live View Config - Pulse activates the output for a defined period of time. The pulse time can be set from 1/100 second to 60 seconds. - Active/Inactive displays two buttons, one or each action. To configure the active and inactive states, go to System Options > Ports & Devices > I/O Ports and set the port’s Normal state. For more information about I/O ports, see I/O Ports, on page 47.
AXIS Q7436 Video Encoder Blade PTZ (Pan Tilt Zoom) PTZ (Pan Tilt Zoom) The PTZ menu is available if a PTZ driver has been uploaded. See Installing a PTZ driver, on page 27. Preset Positions A preset position is a predefined view that can be used to quickly steer the camera to a specific location. Preset positions can be accessed in several ways: • When setting up action rules. See page 33. • When setting up Guard Tour. See page 26. To add a preset position: 1. Go to PTZ > Preset Positions. 2.
AXIS Q7436 Video Encoder Blade PTZ (Pan Tilt Zoom) 5. Specify the View Time in seconds or minutes. 6. Specify the View Order or select the Random view order option. 7. Click Save. To modify or remove guard tours, go to PTZ > Guard Tour, select the guard tour in the Guard Tour List and click Modify/Remove. For more information see the online help .
AXIS Q7436 Video Encoder Blade Detectors Detectors Camera Tampering Camera Tampering can generate an alarm whenever the camera is repositioned, or when the lens is covered, sprayed or severely defocused. To send an alarm, for example an email, an action rule must be set up. To configure tampering: 1. Go to Detectors > Camera Tampering. 2. Set the Minimum duration, that is, the time that must elapse before an alarm is generated. This can help prevent false alarms for known conditions that affect the image.
AXIS Q7436 Video Encoder Blade Detectors Note • Using the motion detection feature may decrease the product’s overall performance. • The position of the Motion Detection Window is relative to the orientation of the Camera. Changing the orientation of the camera will also change the position of the Motion Detection Window. Set Up Motion Detection Windows To set up a motion detection Include Window, follow these instructions: 1. Go to Detectors > Motion Detection. 2.
AXIS Q7436 Video Encoder Blade Detectors Note • To trigger on small objects or movements, use several small motion detection windows rather than one large window and select a low object size. • To avoid triggering on small objects, select a high object size. • While monitoring an area where moving objects are not expected, select a high history level. This will cause motion detection to trigger as long as the object is present in the window. • To only detect flashing light, select a low sensitivity.
AXIS Q7436 Video Encoder Blade Applications Applications Third party applications can be uploaded to and installed on the Axis product. Applications add functionality to the product, for example video analytics and intelligent video capabilities such as recognition, tracking, detection and counting. For information about available applications, downloads, trials and licenses, go to www.axis.com/applications Note • It is recommended to run one application at a time.
AXIS Q7436 Video Encoder Blade Applications If the Axis product is reset to factory default, installed applications and their settings are removed. For information about factory default, see Reset to Factory Default Settings.
AXIS Q7436 Video Encoder Blade Events Events The Axis product can be configured to perform actions when different events occur, for example, start a recording when motion is detected. The set of conditions that defines how and when the action is triggered is called an Action Rule. Available Action Rule triggers and conditions include: • Applications — use installed applications to trigger the rule, see Applications, on page 31.
AXIS Q7436 Video Encoder Blade Events • - System Ready — trigger the rule when the product has been started and all services are running. This can for example be used to send a notification when the product restarts. - Recurrence — trigger the rule periodically, see Recurrences, on page 36. This can for example be used to upload an image every 5 minutes. - Use Schedule — trigger the rule according to the selected schedule, see Schedules, on page 36.
AXIS Q7436 Video Encoder Blade Events To add additional criteria, select the Additional conditions option and add additional triggers. To prevent an action from being triggered repeatedly, a Wait at least time can be set. Enter the time in hours, minutes and seconds, during which the trigger should be ignored before the action rule can be activated again. The recording Duration of some actions can be set to include time immediately before and after the event.
AXIS Q7436 Video Encoder Blade Events Setting Up an Email Recipient Email recipients can be configured by selecting one of the listed email providers, or by specifying the SMTP server, port and authentication used by, for example, a corporate email server. Note Some email providers have security filters that prevent users from receiving or viewing large amount of attachments, from receiving scheduled emails and similar.
AXIS Q7436 Video Encoder Blade Recordings Recordings The Axis product can be configured to record video continuously or according to an action rule: • To start a continuous recording, see page 37. • To set up action rules, see page 34. • To access recordings, see Recording List, on page 37. • To configure camera controlled storage, see Storage, on page 46. Recording List Recorded videos are listed on the Recordings > List page.
AXIS Q7436 Video Encoder Blade Languages Languages Multiple languages can be installed in the Axis product. All web pages including the online help will be displayed in the selected language. To switch languages, go to Setup > Languages and first upload the new language file. Browse and locate the file and click the Upload Language button. Select the new language from the list and click Save.
AXIS Q7436 Video Encoder Blade System Options System Options Security Users User access control is enabled by default and can be configured under System Options > Security > Users. An administrator can set up other users by giving them user names and passwords. It is also possible to allow anonymous viewer login, which means that anybody may access the Live View page.
AXIS Q7436 Video Encoder Blade System Options 3. Optionally, click Ciphers and select the encryption algorithms to use for SSL. 4. Set the HTTPS Connection Policy for the different user groups. 5. Click Save to enable the settings. To access the Axis product via the desired protocol, enter https:// or http:// in the address field in a browser. The HTTPS port can be changed on the System Options > Network > TCP/IP > Advanced page. IEEE 802.1X IEEE 802.
AXIS Q7436 Video Encoder Blade System Options 1. Go to System Options > Security > Certificates. 2. Click Create self-signed certificate and provide the requested information. To create and install a CA-signed certificate: 1. Create a self-signed certificate as described above. 2. Go to System Options > Security > Certificates. 3. Click Create certificate signing request and provide the requested information. 4. Copy the PEM-formatted request and send to the CA of your choice. 5.
AXIS Q7436 Video Encoder Blade System Options IPv4 Address Configuration By default, the Axis product is set to use IPv4 (IP version 4) and to obtain the IP address automatically via DHCP. The IPv4 settings are configured under System Options > Network > TCP/IP > Basic. DHCP (Dynamic Host Configuration Protocol) allows network administrators to centrally manage and automate the assignment of IP addresses.
AXIS Q7436 Video Encoder Blade System Options 5. Close the command prompt when the product responds with Reply from 192.168.0.125:... or similar. 6. Open a browser and type http:// in the Location/Address field. For other methods of assigning the IP address, see the Installation and Management Software CD or the document Assign an IP Address and Access the Video Stream on Axis Support web at www.axis.
AXIS Q7436 Video Encoder Blade System Options Select Obtain NTP server address via DHCP to use the NTP settings provided by the DHCP server. To make manual settings, select Use the following NTP server address and enter the host name or IP address of the NTP server. Host Name Configuration The Axis product can be accessed using a host name instead of an IP address. The host name is usually the same as the assigned DNS name. The host name is configured under System Options > Network > TCP/IP > Advanced.
AXIS Q7436 Video Encoder Blade System Options Alternative HTTP port - Select this option to manually define an external HTTP port. Enter the port number in the field. If no port is entered here, a port number is automatically selected when NAT traversal is enabled. Note • An alternative HTTP port can be used or be active even if NAT traversal is disabled. This is useful if your NAT router does not support UPnP and you need to manually configure port forwarding in the NAT router.
AXIS Q7436 Video Encoder Blade System Options Traps for SNMP v1/v2 are used by the Axis product to send messages to a management system on important events and status changes. Check Enable traps and enter the IP address where the trap message should be sent and the Trap community that should receive the message. The following traps are available: • Cold start • Warm start • Link up • Authentication failed SNMP v3 provides encryption and secure passwords.
AXIS Q7436 Video Encoder Blade System Options 5. If required, select The share requires login and enter the user name and password. 6. Click Connect. To clear all recordings and data from the Axis product’s folder on the designated share, click Clear under Storage Tools. To avoid filling the share, it is recommended to remove recordings continuously. Under Recording Settings, select Remove recordings older than and select the number of days or weeks.
AXIS Q7436 Video Encoder Blade System Options • uploaded applications are kept but must be restarted Click Default to reset all settings, including the IP address, to the factory default values. This button should be used with caution. The Axis product can also be reset to factory default using the control button, see Reset to Factory Default Settings, on page 49. To identify the product or test the Status LED, click Flash LED under Identify and specify the duration in seconds, minutes or hours.
AXIS Q7436 Video Encoder Blade System Options NOTICE Improper use may cause unexpected behavior and loss of contact with the Axis product. Axis strongly recommends that you do not use this function unless you understand the consequences. Axis Support does not provide assistance for problems with customized scripts. To open the Script Editor, go to System Options > Advanced > Scripting. If a script causes problems, reset the product to its factory default settings, see page 49.
AXIS Q7436 Video Encoder Blade Troubleshooting Troubleshooting Checking the Firmware Firmware is software that determines the functionality of network devices. One of your first actions when troubleshooting a problem should be to check the current firmware version. The latest version may contain a correction that fixes your particular problem. The current firmware version in the Axis product is displayed in the page Setup > Basic Setup and in Setup > About.
AXIS Q7436 Video Encoder Blade Troubleshooting Emergency Recovery Procedure If power or network connection is lost during the upgrade, the process fails and the product becomes unresponsive. Flashing red Status indicator indicates a failed upgrade. To recover the product, follow the steps below. The serial number is found on the product’s label. 1.
AXIS Q7436 Video Encoder Blade Troubleshooting The IP address has been changed by DHCP IP addresses obtained from a DHCP server are dynamic and may change. If the IP address has been changed, use AXIS IP Utility or AXIS Camera Management to locate the product on the network. Identify the product using its model or serial number, or by the DNS name (if the name has been configured). If required, a static IP address can be assigned manually.
AXIS Q7436 Video Encoder Blade Troubleshooting Lower frame rate than expected See Performance Considerations, on page 55. Reduce the number of applications running on the client computer. Limit the number of simultaneous viewers. Check with the network administrator that there is enough bandwidth available. Check in the AMC Control Panel (H.264 tag) that video processing is NOT set to Decode only key frames. Lower the image resolution.
AXIS Q7436 Video Encoder Blade Technical Specifications Technical Specifications Function/group Item Specifications Video Encoder Model AXIS Q7436 Video encoder blade Video Video compression H.264 (MPEG-4 Part 10/AVC) Baseline, Main and High profile Motion JPEG Resolutions 176 x120 to 720 x 576 Frame rate H.264 and Motion JPEG 60/50 (NTSC/PAL) fps in all resolutions Video streaming Multiple, individually configurable streams in H.264 and Motion JPEG.
AXIS Q7436 Video Encoder Blade Technical Specifications Function/group Item Specifications General Memory 6x 256 MB RAM 6x 256 MB Flash Battery backed-up real-time clock Power 12 V DC, max 16.
AXIS Q7436 Video Encoder Blade Technical Specifications • Viewing on poorly performing client computers lowers perceived performance. Frame rate affected.
User Manual AXIS Q7436 Video Encoder Blade © Axis Communications AB, 2013 Ver. M1.18 Date: October 2013 Part No.
