Operation Manual

18
Trouble Shooting
What should I do if there’s no sound when playing?
You should check the volume first. If the volume has been
turned up, maybe the memory format of the device is
incorrect.
Service and support
For information: http://www.axxion-electronics.com/
For support: http://axxionsupport.zendesk.com
Axxion helpdesk:
Germany 0900-1520530 (Local charges)
The Netherlands 0900-23553626 (Local charges +
1ct P/min)
Belgium 02-6200115 (Local charges)
France 0170480005 (Local charges)
The helpdesk is accessible from Monday to Friday from 9 AM
till 6 PM. In case your device needs repair, our helpdesk will
redirect you to your local dealer.
Axxion offers service and warranty in accordance to European
law, which means that in case of repair (both during and after
the warranty period), you should contact your local dealer.
Please note: It is not possible to send products to directly
Axxion for repair.
Important note: If this unit will be opened, or accessed in any
way by a non-official service center, the warranty expires
immediately.