Use and Care Manual

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3. Why is my burner flame low?
x Propane gas may be low. Check propane level.
x Leakage at regulator and possibly with connection fittings. Perform a leak check.
x Outside temperature is below 40 degrees. The propane temperature needs to be above 40 degrees F. Propane
will freeze at or below 40 degrees F and will not perform properly. Wrap the propane bottle with a towel or blanket,
or temporarily relocate it to an area where the temperature is above 40 degrees F.
x Faulty regulator. Replace regulator.
4. Why does my propane bottle and regulator freeze up on my table top heater
when using the 1lb cylinders?
x This is a very common problem with 1lb disposable tanks. When problem occurs reduce volume setting to allow
propane to flow evenly to burner.
x You can also purchase a 5' adapter hose that will allow your heater to use a 20lb propane tank which will
eliminate this problem.
5. Why does my pilot light, but go out when heater is turned on high or low?
x Faulty anti-tilt switch. Disconnect the anti-tilt switch and connect the two wires together for verification. If heater
starts and performs properly, the problem is the anti-tilt switch. Replace the anti-tilt switch immediately. Do not
continue to run your heater with a bypassed switch.
x Faulty Thermocouple. If above step does not fix the problem, the thermocouple is faulty. Replace the
thermocouple.
6. Why do I get a yellow flame and black smoke?
x Blockage in the venturi tube that houses the pilot feed tube. It is very common for spiders to build webs which will
block the venturi feed tube. Burnt sentiment from the pilot light can also block the venturi tube. Remove the pilot
feed tube from the venturi tube and use a pipe cleaner to remove debris. Compressed air may be used to
thoroughly clean the tube.
x A minor adjustment to your pilot tube setting may also remove this condition. Pilot light should be no larger than
1/4 to 1/2 inches tall for proper operation.
x Unit should be cleaned every year.
7. Why does my unit burn low or won't stay ignited?
x Outside temperature is below 40 degrees. The propane temperature needs to be above 40 degrees F. Propane
will freeze at or below 40 degrees F and will not perform properly. Wrap the propane bottle with a towel or blanket
or temporarily relocate it to an area where the temperature is above 40 degrees F.
x Faulty propane gas regulator. Replace gas regulator.
x Fittings and hoses from regulator to burner are not tight. Tighten all fittings and check for leakage.