Warranty Guide

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Standard AZEK Limited Lifetime Residential Warranty. This warranty is in addition to the standard AZEK Limited
Lifetime Residential Warranty that applies to AZEK alternative decking materials.
Obtaining Warranty Performance: Purchaser must do as follows in order to make a claim under this warranty:
Claims Regarding Stain-Resistance: If the Purchaser is making a claim relating to the warranty on stain resistance,
Purchaser must do all of the following (in addition to the procedures set forth below for All Claims):
1. Attempt to clean the aected area of the Product by using the cleaning procedures described above within one (1)
week of exposure of the food or beverage to the surface of the Product.
2. If, after completing step 1 above, the aected area remains reasonably unsatisfactory, then Purchaser must have the
aected area of the Product cleaned by a professional deck cleaner at Purchaser’s expense.
3. If, after completing steps 1 and 2 above, the aected area still remains reasonably unsatisfactory, Purchaser may
make a claim under this warranty as provided herein, provided that such claim is made within thirty (30) days after the
professional cleaning is completed.
All Claims: Purchaser, must no later than the end of the Term, send to Manufacturer proof of purchase, a description
and photographs of the aected area of the Product, and, if the claim relates to the warranty on stain resistance, and
reasonable proof of compliance with the requirements set forth above under “Claims Regarding Stain-Resistance,” to the
following address:
AZEK Building Products
888 N. Keyser Avenue
Scranton, PA 18504
Attn: Claims Department
Manufacturer reserves the right to request additional information in connection with the warranty claim.
After reviewing all information, Manufacturer will make a determination regarding the validity of the claim submitted.
If Manufacturer determines that the Purchaser’s claim is valid, Manufacturer will, at its sole option, either replace the
aected item or refund the portion of the purchase price paid by the Purchaser for such aected item (not including
the cost of its initial installation). Replacement material will be provided that is as close as possible in color, design and
quality as the replaced material, but Manufacturer does not guarantee an exact match as colors and design may change.
If Purchaser makes a valid warranty claim hereunder during years eleven (11) through thirty (30) after the original
purchase, then Purchaser’s recovery will be prorated as indicated below. If Manufacturer is providing replacement
materials, it may elect to replace the percentage listed below of boards otherwise meeting the requirements for a claim;
if Manufacturer is refunding the purchase price, it may elect to refund the percentage listed below of the purchase price
of boards otherwise meeting the requirements for a claim.
This warranty shall not cover, and Manufacturer shall not be responsible for, costs and expenses incurred with respect
to the removal of aected Product or the installation of replacement materials, including but not limited to, labor and
freight. The foregoing remedies are the SOLE AND EXCLUSIVE REMEDY FOR BREACH OF ANY WARRANTY.
Transfer of Warranty: This warranty may be transferred one (1) time, within the five (5) year period beginning from the
Year of
Claim
Recovery
11 90%
12 90%
13 80%
14 80%
15 70%
Year of
Claim
Recovery
16 70%
17 60%
18 60%
19 50%
20 50%
Year of
Claim
Recovery
21 40%
22 40%
23 30%
24 30%
25 20%
Year of
Claim
Recovery
26 20%
27 10%
28 10%
29 10%
30 10%
AZEK
®
PVC DECKING FADE AND STAIN WARRANTY
AZEK PVC DECKING FADE AND STAIN WARRANTY (CONTINUED)