Warranty Guide
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AZEK / TIMBERTECH LIGHTING WARRANTY
AZEK / TIMBERTECH LIGHTING WARRANTY
5-Year Limited Lighting Warranty
Statement of Warranty: This warranty is given to either (1) the original purchaser or (2) the owner(s) of the property at
the time of installation, if different from the original purchaser (collectively hereinafter “Purchaser”) of TimberTech or
AZEK Lighting Products (“Lighting Products”) manufactured by CPG International LLC (hereinafter “Manufacturer”).
Manufacturer warrants to Purchaser that for a period of ve (5) years from the date of original consumer purchase (the
“Term”), the Lighting Products will be free from defects in material and workmanship that (1) occur as a direct result of
the manufacturing process, (2) occur under normal use and service, (3) occur during the warranty period and (4) result
in the Lighting Products failing to operate normally.
All warranties are subject to the exclusions, limitations and restrictions set forth below.
Obtaining Warranty Performance: If Purchaser discovers a defect in the CPG Building Products Lighting Products
during the Term, Purchaser must, within thirty (30) days from the discovery of the alleged defect but no later than the
end of the Term, notify Manufacturer of a warranty claim using either TimberTech’s or AZEK’s online warranty claim
form process available at http://timbertech.com/warranty-and-care/claim-center/ or http://www.azek.com/warranty/
warranty-claims-center.aspx. Alternatively, Purchaser may submit a claim by contacting the Manufacturer at the
following address:
CPG Building Products LLC
894 Prairie Avenue
Wilmington, Ohio 45177
Attn: Claims Department
Purchaser must include in this notication proof of purchase and a statement explaining the defect. Manufacturer may
request additional information. After reviewing all information, Manufacturer will make a determination regarding the
validity of such claim. If Manufacturer determines that Purchaser’s claim is valid, Manufacturer will, at its option, either
replace the defective Lighting Products or refund the portion of the purchase price paid by Purchaser for such defective
Lighting Products (not including the cost of its initial installation). If Manufacturer determines Purchaser’s claim is valid,
Manufacturer will, at its option, either replace the defective Products or refund the portion of the purchase price paid
by Purchaser for such defective Products (not including the cost of its initial installation). Replacement material will
be provided that is as close as possible in color, design and quality as the replaced material, but Manufacturer does not
guarantee an exact match as colors and design may change. In the event of repair or replacement, the original warranty
shall apply to the repaired or replaced portion of the Products and will extend for the balance of the warranty period in
effect at the time the material proved defective. This warranty shall not cover, and Manufacturer shall not be responsible
for, costs and expenses incurred with respect to the removal of the defective Lighting Products or the installation
of replacement materials, including but not limited to, labor and freight. The foregoing remedies are the SOLE AND
EXCLUSIVE REMEDY FOR BREACH OF ANY WARRANTY.
Transfer of Warranty: This warranty may be transferred one (1) time within the Term to a subsequent buyer of the
property upon which the Lighting Products were originally installed. Transfer of this warranty does not extend the Term
of the warranty.
Exclusions from Warranty Coverage: Manufacturer does not warrant against and is not responsible for, and no implied
warranty shall be deemed to cover, any damage or loss attributable to: (1) improper installation of Lighting Products
and/or failure to abide by the Manufacturer’s Installation Guidelines; (2) use of Lighting Products in an application not
recommended by the Manufacturer’s Installation Guidelines (including, but not limited to, immersion or submersion of
the Lighting Products in water) and local building codes; (3) any act of God (such as ooding, hurricane, earthquake,
lightning (or other incidences of excessive voltage), natural disaster, etc.), environmental condition (such as air
pollution, mold, mildew, etc.), or staining from foreign substances (such as dirt, grease, oil, etc.); (4) variations or
changes in color of lighting; (5) normal weathering due to exposure to sunlight, weather and atmosphere which can
cause colored surfaces to, among other things, ake, chalk, or accumulate dirt or stains; (6) improper handling, storage,
abuse or neglect of Lighting Products by Purchaser, the transferee or third parties; (7) use in harsh industrial or marine
environments; or (8) use of any fasteners with the Lighting Products which were not supplied by TimberTech or AZEK.
Purchaser is solely responsible for determining the effectiveness, tness, suitability and safety of Lighting Products in
connection with their use in any particular application.