TimberTech Pro Warranty

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TIMBERTECH

PRO

™

DECKING WARRANTY

30-Year Limited Residential Warranty

10-Year Limited Commercial Warranty

Statement of Warranty: This warranty is given to either (1) the original purchaser or (2) the owner(s) of the property at the time of

installation, if different from the original purchaser (collectively hereinafter “Purchaser”), of PRO

™

alternative decking materials

(including the Terrain

™

, Tropical and Legacy Collections) manufactured by The AZEK Company LLC (hereinafter “Manufacturer”).

For purposes of this warranty, a “Residential Purchaser” shall refer to a single-family residential homeowner and a “Commercial

Purchaser” shall refer to any Purchaser other than a single-family residential homeowner.

Except as set forth in the exclusions, limitations and restrictions set forth below, Manufacturer warrants to a Residential Purchaser

that for a period of thirty (30) years (10 years for a Commercial Purchaser), the Products will, from the date of the original purchase, be

free from material defects in workmanship and materials that (1) occur as a direct result of the manufacturing process, (2) occur under

normal use and service, (3) occur during the warranty period and (4) result in splitting, splintering, rotting or structural damage from

termites or fungal decay.

Exclusions from Warranty Coverage: Manufacturer does not warrant against and is not responsible for, and no implied warranty shall

be deemed to cover, any product failure, product malfunction, or damages attributable to: (1) improper installation of the Products and/

or failure to abide by the Manufacturer’s installation guidelines, including but not limited to improper gapping; (2) use of the Products

beyond normal use, or in an application not recommended by the Manufacturer’s installation guidelines and/or local building codes;

(3) movement, distortion, collapse or settling of the ground or the supporting structure on which the Products are installed; (4) any act

of God (such as flooding, hurricane, earthquake, lightning, etc.), environmental condition (such as air pollution, mold, mildew, etc.),

or staining from foreign substances (such as dirt, oil, etc.); (5) variations or changes in color of Products; (6) normal weathering of

surfaces; (7) improper handling, storage, abuse or neglect of the Products by Purchaser, the transferee or third parties; (8) exposure

to, or direct or indirect contact with extreme heat sources including reflected sunlight from low-emissivity (Low-E) glass which may

damage the surface of the product and/or cause the Product to fade; (9) fabrication or remanufacturing by third parties; (10) minor

dripping from DrySpace; (11) any fasteners not supplied by Manufacturer; or 12) improper application of paint or other surface

chemicals not recommended by the Manufacturer in writing;

Purchaser is solely responsible for determining the effectiveness, fitness, suitability and safety of the Products in connection with their

use in any particular application.

Obtaining Warranty Performance: If Purchaser discovers a defect in any of the Products covered under this Limited Warranty during

the applicable warranty period, Purchaser must, within thirty (30) days from the discovery of the alleged defect, but no later than the

end of the applicable warranty period, notify Manufacturer. Purchaser may notify Manufacturer of a warranty claim using TimberTech’s

online warranty claim form process available at http://TimberTech.com/warranty/warranty-claims-center. Alternatively, Purchaser

may submit a warranty claim by contacting the Manufacturer in writing at the following address:

TimberTech

894 Prairie Avenue

Wilmington, Ohio 45177

Attn: Claims Department

Purchaser must include in this notification proof of purchase and a statement explaining the defect. Manufacturer may request

additional information. After reviewing all information, Manufacturer will make a determination regarding the validity of such claim. If

Manufacturer determines Purchaser’s claim is valid, Manufacturer will, at its option, either replace the defective Products or refund the

portion of the purchase price paid by Purchaser for such defective Products (not including the cost of its initial installation).

Replacement material will be provided that is as close as possible in color, design and quality as the replaced material, but

Manufacturer does not guarantee an exact match as colors and design may change. In the event of repair or replacement, the original

warranty shall apply to the repaired or replaced portion of the Products and will extend for the balance of the warranty period in effect

at the time the material proved defective.

If a Residential Purchaser makes a valid warranty claim during years eleven (11) through thirty (30) after the original purchase date,

then the Residential Purchaser’s recovery will be prorated as indicated below. If Manufacturer is providing replacement materials, it

may elect to replace the percentage listed below of Products; if Manufacturer is refunding the purchase price, it may elect to refund the

percentage listed below of the purchase price of the Products.

TimberTech.com | 1TIMBERTECH PRO DECKING

Summary of content (5 pages)

PAGE 1
TIMBERTECH® PRO™ DECKING WARRANTY 30-Year Limited Residential Warranty 10-Year Limited Commercial Warranty Statement of Warranty: This warranty is given to either (1) the original purchaser or (2) the owner(s) of the property at the time of installation, if different from the original purchaser (collectively hereinafter “Purchaser”), of PRO™ alternative decking materials (including the Terrain™, Tropical and Legacy Collections) manufactured by The AZEK Company LLC (hereinafter “Manufacturer”).
PAGE 2
TIMBERTECH® PRO™ DECKING WARRANTY Year of Claim Recovery 11-13 80% 14-16 60% 17-19 40% 20-22 20% 23-30 10% This warranty shall not cover, and Manufacturer shall not be responsible for, costs and expenses incurred with respect to the removal of the defective Products or the installation of replacement materials, including but not limited to, labor and freight. The foregoing remedies are the Purchaser’s SOLE AND EXCLUSIVE REMEDY FOR BREACH OF ANY WARRANTY.
PAGE 3
TIMBERTECH® PRO™ DECKING FADE AND STAIN WARRANTY – TERRAIN, TROPICAL, AND LEGACY COLLECTIONS 30-Year Limited Fade and Stain Statement of Warranty: This warranty is given to either (1) the original residential purchaser or (2) the owner(s) of the property at the time of installation, if different from the original purchaser (collectively hereinafter “Purchaser”), of PRO™ Decking including the Terrain, Tropical or Legacy Collection decking (the “Product”).
PAGE 4
TIMBERTECH® PRO™ DECKING FADE AND STAIN WARRANTY – TERRAIN, TROPICAL, AND LEGACY COLLECTIONS After reviewing all information, Manufacturer will make a determination regarding the validity of the claim submitted. If Manufacturer determines that the Purchaser’s claim is valid, Manufacturer will, at its sole option, either replace the affected item or refund the portion of the purchase price paid by the Purchaser for such affected item (not including the cost of its initial installation).
PAGE 5
TIMBERTECH® PRO™ DECKING FADE AND STAIN WARRANTY – TERRAIN, TROPICAL, AND LEGACY COLLECTIONS Some states do not allow limitations on how long an implied warranty lasts so the above limitation may not apply to you.