Warranty Guide
azek.com | 25
AZEK
®
SIDING FINISH WARRANTY
AZEK SIDING FINISH WARRANTY
20-YEAR LIMITED WARRANTY
Statement of Warranty: This warranty is given to either (1) the original purchaser or (2) the owner(s) of the property
at the time of installation, if dierent from the original purchaser (collectively hereinafter “Purchaser”), of AZEK® Siding
materials (hereinafter “Products”) manufactured by AZEK Building Products (hereinafter “Manufacturer”). For purposes
of this warranty, a “Residential Purchaser” shall refer to a single-family residential homeowner and a “Commercial
Purchaser” shall refer to any Purchaser other than a single-family residential homeowner.
Except as set forth in the exclusions, limitations and restrictions set forth below, Manufacturer warrants to a Residential
Purchaser that for twenty (20) years (10 years for a Commercial Purchaser), the paint finish (“Finish”) on the AZEK
Siding Product will, from the date of the original purchase, be free from material defects in workmanship and materials
that (1) occur as a direct result of the manufacturing process, (2) occur under normal use and service, (3) occur during
the warranty period and (4) result in a contiguous area of one percent (1%) or more per year, on a cumulative basis, of
the Finish that exhibits either flaking or loss of adhesion. AZEK, in its sole liability and in lieu of any direct, indirect or
consequential damages will, during the first year, reimburse the covered person for reasonable fees for paint and labor
(an amount not to exceed $1.00 per square foot) for repair of the damaged portion of the Finish. During the 2nd through
20th year, the warranty payment shall be reduced by 3.5% per year.
Exclusions from Warranty Coverage: Manufacturer does not warrant against, is not responsible for, and no implied
warranty shall be deemed to cover, any product failure, product malfunction, or damages attributable to: (1) improper
installation of the Products and/or failure to abide by the Manufacturer’s installation guidelines; (2) use of the Products
beyond normal use, or in an application not recommended by the Manufacturer’s installation guidelines and/or local
building codes; (3) movement, distortion, collapse or settling of the ground or the supporting structure on which the
Products are installed; (4) any act of God (such as flooding, hurricane, earthquake, lightning, etc.), environmental
condition (such as air pollution, mold, mildew, etc.); (5) normal weathering of the Finish which means change in color of
less than four (4) delta E units within the first three (3) years of installation of the Siding as determined by AZEK. (6)
accumulated dirt on the Finish surface; (7) improper handling, storage, abuse or neglect of the Products by Purchaser
or third parties; (8) fabrication or remanufacturing by third parties; or (9) any paint or coating not applied by AZEK,
including paint applied to primed AZEK Siding.
Obtaining Warranty Performance: If Purchaser discovers a defect in the Finish during the warranty period, Purchaser
must, within thirty (30) days from the discovery of the alleged defect, but no later than the end of the applicable
warranty period, notify Manufacturer using AZEK’s online warranty claim form process available at http://www.azek.
com/warranty/warranty-claims-center.aspx. Alternatively, Purchaser may submit a claim by contacting the Manufacturer
in writing, at the following address:
AZEK Building Products
888 N. Keyser Ave.
Scranton, PA 18504
Attn: Claims Department
Purchaser must include in this notification proof of purchase and a statement explaining the defect. Manufacturer may
request additional information. It is a further condition of this Warranty that the Manufacturer will, within a reasonable
period of its receipt of such notice, be permitted to inspect the claimed defect. After reviewing all information,
Manufacturer will make a determination regarding the validity of such claim. If Manufacturer determines Purchaser’s
claim is valid, Manufacturer will, at its option, either repair or replace the defective Products or refund the portion of the
purchase price paid by Purchaser for such defective Products (not including the cost of its initial installation).
The Manufacturer will not be liable for labor and/or removal costs connected with the claim. Replacement product will
be provided as close to the original color as possible, although it is not guaranteed to match completely. In the event
of replacement, the original warranty shall apply to the replaced portion of the AZEK Products and will extend for the
balance of the warranty period in eect at the time the material proved defective.