System information

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D097‐0600J01ConfigurationManual 12 aztechIHD.com
Trouble shooting your IHD
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YourAztechIn‐HomeDisplaycomesequippedwithaSystemInfomenuthatprovidesimportantinformationthatmay
beusefulwhentroubleshootingyourIHD.Ifyouhaveawarrantyissueorrequireassistance,youmaybeaskedto
accessthesescreensandtoprovidecertaininformationtotheteamat
Aztechand/oryourutility.
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To obtain system information
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PressandholdtherightbuttontoaccesstheMainmenuandthenselect
theSystemInfomenuoptiontogetstarted.
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ThefollowingscreenstosupporttroubleshootingyourIHDarefoundin
theSystemInfomenu.
 SelectMeterReadingtoobtainthetotalenergyvalueandtier
values
fromtheSmartmeterand
 SelectVersionInfotoobtainthedeviceserialnumberandhardware
andfirmwareversionnumbers.
If your display is blank,
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 pleasepoweryourIHDwiththeprovidedACadaptertorechargethe
batteriesand,
 pressthemiddlebuttontoturntheIHDon.
If your display is not updating usage information on the screen,
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 verifythatyourIHDisstillcommunicatingwithyourSmartmeter
 The
AntennaiconisdisplayedwhenyourIHDconnectswirelesslytoyourelectricitymeter.
 Whenflashing,thesignalstrengthisweak.
 Whenthereisnoicon,thesignalhasbeenlost.
 Ifthesignalhasbeenlostorisweak,pleaserelocatetheIHDclosertoyourmeter
untiltheantennaiconis
solidandtheinformationdisplaysareupdating.
If your display has never displayed usage information,
 followthestepsdescribedintheQuickStartGuide(seeaztechIHD.com).
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MeterReading