Troubleshooting Guide

Phone Overview
Basic Operations
Switch on
Touch and hold the Power butt on until the phone switches on.
Note: If you have e nabled USIM/SIM locking in the Settings menu,
enter the correct PIN number upon power-on before you use the
phone.
Caution: Three consecutive attempts of entering an incor rect P IN will
lock the SIM card. If it is locked, use a PUK provided by the operator
to unlock it.
Switch off
Touch and hold the “Power butt on” until the Phone Options
screen displays. Tap " Power off ” to switch off the phone.
Unlock
Short press the “Power button” light up the screen, according to the
clues of the screen interface can be unlocked.
Touchscreen Usage
Use your fingers to perform operations directly on icons, buttons,
and the on-screen keypad.
Tap/Touch/Click
Tap the icon of an App to start it.
Touch & Hold
Touch and hold an item to display a po p-up menu of options. For
example, go to Address Book, touch and hold a contact on the
Address Book page, and a menu of options po
ps up.
Drag
Tap an item on the screen and drag it to another place.
Slide/Sweep
To sweep vertically or horizontally across the screen, you can view
apps, pictures, and webpages in a convenient manner.
Scroll
Similar to sweeping, but faster.
Pinch
Put two fingers on the screen to pinch in or out an item, such as a
webpage or picture.
Home Screen
1. Status bar: allows you to view status icons and notices, such as
signal, battery, current time and data service.
2. Notification bar: On the Home screen, tap the status bar and
drag it down to display the notification bar. Tap this bar. Then you can
view the notices. Touch the return butt on to switch back to the
previous page.
3. App icon: Tap an app to open it.
4. Main menu: Drag it up to enter the app main menu.
Phone Settings
To display the Settings menu, tap the Settings icon directly.
1.SIM card: In the Settings menu, select WLAN to configure your
radio network，choose SIM Card. You can then manage your SIM
cards on the pop-up page.
2. Network: I n the Settings menu, select WLAN to configure your
radio network; or select Traffic usage to View the deta ils of usage;
or select Mobile Network configure data services of your phone
3. Sound: In th e Settings menu, cho ose Sound. The allows y
ou to
set the volume, enable/disable vibration during ringing, and select
ringtones for incoming calls and alarm clock, as well as
enable/disable keypad touch sound effect, touch alert tone, and
screen lock tone
4. Display: allows you to configure the brightness, wallpaper,
automatic device rotation, sleep duration, and font size.
5. Security: I n the Settings menu, choose Security. The Security
page allows you to set the screen locking mode and USIM/SIM
locking mode.
6
. Application and notification: In the Settings menu, choose Apps.
Then you can view or manage your apps.
Note: Disable or unload certain apps if available space is less than 100MB.
7. Message: On the Message page, tap the Menu bu tton and
choose Settings, yo u can open and close message send prompt
sound, you can enable/disable Message report obtain，view SMS in
SIM.
8. Call: To display the Call Settings page, choose Settings on the
Call page.
Move/Uninstall apps
1. Access the App main menu from the Home scre en. On the ALL
App page, tap and hold an app to be put on the Home screen, and
drag it left or right to locate it at a proper place. I n this way, a desktop
app is created.
2. On the All App page, tap and hold an app, and drag i t to Uninstall
on the desktop. In this way, the app is removed from the phone.
Note: You are not allowed to uninstall basic apps of the phone.
3. On the All App page, tap and hold an app, T hen select the
application information，In this way details about t he app is
displayed.
Call
This phone allows you to make or answer a call, initiate an
emergency call, and launch a multi-party call.
On the bottom left of the Ho me screen, tap the Dial-up icon. The
Dial-up page is displayed. Enter a phone number and choose
between card 1 and card 2 to make the call. When you ente r the
number, the phone will automatically search among all contacts a
number that best matches the entered numerals, to facilitate you r
operation.
During a call, tap Add a Call , and this call a utomatically switches to
Silent mode. Enter the number of another contact, ta p Dial-up, and
the p revious call automatically swi tches to On-hold mode. After the
second call is answered, tap Join. In this way, a teleconference is
established to achieve a multi-party talk.
Note: You need to subscribe to this service fro m your carrier before you
use it.
You are also allowed to initiate a call by selecting a phone number
from the list of contacts or the Message page.
Contacts
Tap Con tacts to open it. The Contacts page offers management
functions. It allows you to view the list of contacts and related details,
make a call or send an SMS to a certain contact, and share the
contact.
Contact import: On the Contacts page, tap the setting button, and
choose Import/Export to select a mode for importing or exporting a
contact.
Add a contact: On the lower right of the Contacts page, tap the Add
button to add a contact to your phone or USIM/SIM. Enter the name
and number, and tap Finish . I n this way, a contact is created.
Contact list: On the Contacts page, tap the image of a contact.
Details about the contact is displayed. This allows you to quickly
make a call or send an SMS to the contact.
Search contact: On the Contacts page, tab Search, and enter
related information abo ut a certain contact to search it among the
list of contacts.
Message
Tab Message on the desktop. Then you can create and send an
SMS or MMS.
New message: Tap the Add icon on the upper right of the Message
page. The message creating page is displayed. Enter the name or
phone number of the target contact into the Recipient bar. The
phone will automatically search among the list of contacts for one
that best matches the e ntered info. (You can also select the contact
from the list of co ntacts or groups.)
Input method: Tap the text e diting zone to invoke the keypad. Lo ng
press the space bar to switch your input method.
Send: After an SMS is complete, tap Sen
d and choose between
card 1 and card 2 for sen ding the SMS.
Browser
Tap Browser to open it. The Browser page all ows you to access and
manage WAP and WWW webpages.
During a browse, tap the Menu butto n, choose Bookmark to display
the Bookmark list. In addition, tapping the Menu button helps save
the webpage that you are viewing to the Bookmark.
Tap th e Menu button durin g a webpage browse: also allows you to
share the webpage, search on the webpage, and view history
records.
Add a webpage bookmark to desktop: On the Bookmark page, tap
and hold a bo okmark, and choose “Add shortcut to the Home
screen”. In this way, you can add frequently used webpages to the
desktop for future access.
Browser settings: Tap the Menu button and choose Settings. The
Browser Settings page allows you to configure the browser as
desired, such as common content settings and privacy & security
settings. Advanced settings allows for resetting to default settings.
E-mail
Tap E-mail to open it. The E-mail page is display. On this page, you
can send and receive an e-mail via the phone.
For the first time you use this function, enter your e-mail account and
password to set up an account. You can also set more account s for
ease of uniform management of all mails.
Gallery
Gallery saves and manages all pictures obtained via the camera,
Internet, and the MMS received.
On the Home screen, tap Gallery to open it. The Gallery page is
displayed. It supports management of all pictures.
Open a picture and then click the share button at the top. In this way,
the picture is shared via the Bluetooth, message, and mail.
Clock
Tap Clock to open it. The Clock page is displayed.
Set clock: Tap the alarm clock on the upper left. The Alarm Clock
page is displayed.
Add clock: On the Alarm clock page, tap “+” on the top to add an
alarm. Edit the alarm time and tap Finish. When editing the alarm
time, select Hour before Minute. For example, in the 12-hour format,
select 8 as the hour and 0 as the minute, and select a.m.
Multimedia Function
The phone also supports many multimedia functions, such as
camera, music, and recorder. Tap any icon of theirs to open any
one of them.
Manage File
This function allows you to copy, paste, share and delete a file stored
on the SD card or other memory cards.
Search
On the Home screen, Tap Google, and enter ke ywords. In this way,
you can search for a webpage, app, contact, and music. The result
will be displayed below the sear ch bar.
Voice Search
In the network-con nected state, tab Voice Sear ch, and speak to the
microphone what you want to search, such as weather and other
information.
Play Store
This store allows you to download the latest Android apps,
games, music, movies, TV programs, books, and magazines to
your phone.
Troubleshooting
To save time and avoid unnecessary cost, please conduct the
following checks before contacting our after-sale personnel:
1. Unable to turn on the phone: Check whether you have tapped
and hold the Power button for over two seconds. Ch eck whether the
battery is in good contact . I f not, remove the battery, r einstall it, and
turn on the phone again. Check whether the battery runs out. If yes,
charge it.
2. Poor signal: It is possibly beca use of where you a re, for example,
on the base ment or near a high-rise, that deteriorates th e
reachability of radio waves. Please move to someplace with better
signal reachability.
3. Echo o
r noise: The network trunk line of certain carriers may be
in poor quality. Please tap the hang-up ico n and redial, so that you
1. Auricular
2. Sensor de proximidad
3. Cámara Frontal
4. Pantalla LCD
5. Botones Recientes/Inicio/Atrás
6. Altavoz
7. Micrófono
8. Botón encendido / apagado
9. Botones de volumen
10. Conector de auricular (Jack 3.5mm)
11. Conector USB
12. Cámara Trasera
13. Flash LED