User manual
103 
6  Troubleshooting Guide 
Below are some frequently asked questions and answers. Please check 
if any apply to your power supply before contacting B&K Precision. 
General 
Q:  I cannot power up the power supply. 
-  Check that the power cord is securely connected to the AC input 
and there is live power from your electrical AC outlet. 
-  Verify that the AC power coming from the mains contains the 
correct voltage. The power supply can accept a specific range of 
AC input voltages. Refer to section 2.1. 
Q: How do I set up the supply to run in constant current mode? 
-  The supply is a CV/CC power supply that automatically crosses over 
from CV to CC upon a load which draws current at the current limit 
(ISET). Therefore, it is dependent on the load. For example, if ISET 
is configured as 1 A, the load must draw 1 A before the supply will 
go into CC mode. 
Q: How come my display voltage is lower than the voltage I set? 
-  This is often because of the resistances from the test leads/wires 
connected between the supply and the DUT (device under test), 
which causes a drop in voltage. To minimize this drop, use remote 
sense terminals to compensate and output a more accurate 
voltage to the DUT. 
Q: I cannot set voltage at the maximum rating. 
-  This may be that the set voltage is outside of the voltage maximum 
limit. Refer to section 3.6 under “Output Limit Settings” to verify 
and configure the limits. 










