User's Manual
43
Visual feedback Audio Cause Solution
Fast-blinking, red Error light Hi-Lo
tone, 2x
Print cartridge error:
•badinstallation
•missingcartridge
•badcartridge
Ensure that the print cartridge is seated
correctly.
Ensure that the door is closed.
If problem persists, replace the print
cartridge.
Solid, orange Battery light
Fast-blinking, red tail lights
Print cartridge errors and warning conditions
TABLE 9-8 Print Cartridge: Bad installation
TABLE 9-11 Print Cartridge: Ink level unknown
Visual feedback Audio Cause Solution
Solid, orange
Print Cartridge light
None Ink level unknown Warning only.
Visual feedback Audio Cause Solution
Fast-blinking, red Error light Hi-Lo
tone, 5x
Error occurred in the opening or
closing of the print cartridge
Press the CLEAR button.
If the problem persists, turn the SP400X off
and then on again.
Solid, orange
Print Cartridge light
Fast-blinking, red tail lights
TABLE 9-9 Print cartridge opening or closing error
Visual feedback Audio Cause Solution
Slow blinking, red
Error light
Mid
tone, 3x
Door ajar or damaged Ensure door is closed.
Solid, orange
Print Cartridge light
Door damaged Replace door. See “REPLACE THE DOOR.”
Fast-blinking, red tail lights
TABLE 9-10 Print Cartridge: Door ajar
SP400X Series - 9. Troubleshoot problems and get support