Warranty Information

03‐18‐21
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LIMITED WARRANTY
SWING SETS / PLAYHOUSES
THE MANUFACTURER RESERVES THE RIGHT TO MAKE SUBSTITUTIONS TO WARRANTY CLAIMS IF PARTS
ARE UNAVAILABLE OR OBSOLETE
This Limited Warranty by Backyard Discovery applies to products manufactured under the Backyard Discovery brand or
its other brands including but not limited to Adventure Playsets, Leisure Time Products and Kingsley Park.
Backyard Discovery Wood Play Structure
Backyard Discovery warrants this wooden play product to be free from defects in materials and workmanship for a period
of two (2) years from the original date of purchase. All wood carries a five (5) year warranty against rot and decay from the
original purchase date.
Backyard Discovery Metal Play Structure
Backyard Discovery warrants this metal play product to be free from defects in materials and workmanship for a period of
five (5) years from the original date of purchase.
General Warranty Information
This warranty applies to the original owner and registrant and is non-transferable. Regular maintenance is required to
ensure maximum life and performance of this product. Failure by the owner to maintain the product according to the
maintenance requirements may void this warranty. Maintenance guidelines are provided in the Owner’s Manual.
This Limited Warranty does not cover:
 Natural occurring properties of wood such as twisting, warping, checking, peeling or any other natural occurring
properties of wood that do not affect performance or integrity.
 Installation – the warranty is null and void if installation is not in accordance with the Assembly Instructions.
 Labor for any inspection
 Labor for replacement of any defective item(s)
 Incidental or consequential damages
 Cosmetic defects, including rusting, color fading, minor cracks, corrosion, which do not affect performance or
integrity of a part or the entire product.
 Vandalism, improper use, failure due to loading or use beyond the capacities stated in the applicable Assembly
Manual.
 Acts of nature including but not limited to wind, storms, hail, floods, excessive water exposure.
 Improper installation including but not limited to installation on uneven, unlevel, or soft ground.
Backyard Discovery products have been designed for safety and quality. Any modifications made to the original product
could damage the structural integrity of the unit leading to failure and possible injury. Modification voids any-and-all
warranties and Backyard Discovery assumes no liability for the modified products or consequences resulting from failure
of a modified product. Backyard Discovery disclaims all other representations and warranties of any kind, express or
implied.
This product is warranted for RESIDENTIAL USE ONLY. Under no circumstance should a Backyard Discovery product
be used in public settings (public settings include but are not limited to churches, day cares, parks, etc.). Such use may
lead to product failure and potential injury. Any and all public use will void this warranty.
USA and Canada: To make a warranty or replacement part claim please visit backyarddiscovery.com or call Backyard
Discovery customer service at 800-856-4445. Backyard Discovery will, at its sole discretion, replace any part within the
stated warranty period that is defective in workmanship or materials. At Backyard Discovery’s discretion, photographs of
the defective part, physical return of the defective part to Backyard Discovery, or proof of purchase may be required for
verification.
Outside of the USA and Canada: Contact place of purchase or distributor for warranty service.
This Warranty gives you specific legal rights. You may have other rights as well which vary from state to state, province to
province or country to country, where you bought the product. This warranty excludes all consequential damages
however, some states do not allow the limitation or exclusion of consequential damages and therefore this limitation may
not apply to you.