Warranty Guide
“Helping Create a New Paradise Everyday”
www.BackyardXScapes.com
Manufacturer’s Warranty - Bamboo Products
The manufacturer offers a one year warranty on bamboo products covering only the structural
integrity of each product. We always recommend applying a good quality, UV-resistant wood
finish to your bamboo.
The manufacturer is not responsible for the conditions listed below.
• Bamboo will naturally age to a grey-silvery color. This aging can be prolonged by
maintaining your bamboo just as you maintain any outdoor or wood product. Use a
good quality oil-based deck sealer that is UV resistant.
• There are rare instances that mildew will develop in wet weather causing a mold-like
substance to appear on your bamboo. In this case, use a 1 part bleach, and 3 part water
solution to clean. Use a spray bottle to spray solution onto the fence. Leave on for 20
minutes, and rub with a green Scotch Brite pad, then rinse with a pressure washer if
available. This is better done on a warm day. Allow the bamboo to dry before applying
any good quality UV resistant, oil-based wood finish (preferably with a fungicide)
available at your local Home Depot in the paint department.
• Bamboo may also crack or split. This is a natural process and does not affect the
integrity of the bamboo.
• The manufacturer does not guarantee the physical consistency or the size of our
bamboo fencing.
• Fencing products are bound together with galvanized wire which will show signs of rust
over an extended period.
• Mahogany colored bamboos are recommended for indoor use and will show signs of
fading due to its staining process.
• Bamboo products that are stained may not match in color.
Based on the limited warranty conditions listed above, the manufacturer’s ultimate goal is to
provide the finest bamboo products available.