User's Manual
Page 41
12-10
Installation & Operation Manual
Add/Edit Trouble Code
1. To report a trouble condition at a meter, click the Select button in the Trouble Code area.
Figure 36: Trouble Codes
The Trouble Code screen allows you to send a trouble code (such as a broken wire, missing unit, or damaged unit) to the
utility. Note: The trouble codes are dened in Reading Data Management Software and sent to the ORS.
2. To select a trouble code, select the appropriate code from the list of codes available and click OK.
Result: Once the trouble code is selected and you click OK, the trouble code (Damaged Wire) is appended to the
Service Details screen.
3. Once a trouble code is entered, and you wish to change it, click Change in the Trouble Code Area and select the
required option from the list.
4. If no trouble code is required, select Cancel to return to the Service Details screen.