User's Manual

THE PORTABLE INTERROGATOR User Guide
Revised July 2000
Page 38 of 63
Searching for a specific address, transponder number, or meter serial number works
exactly the same way.
Comments and Trouble Codes
If you find that you need to send information about the meter you are reading back to the
office, The Portable Interrogator 400 provides a number of ways to do so. They are:
• The Trouble Code
• The three Comment Codes
• The Text Message
The Trouble Code and Comment Codes are two-digit codes you can define and use to
send information back to the office. The Trouble Code is usually used to specify a
problem. The Comment Codes are usually used to provide additional information about
the meter or the process of reading it. For example, you might enter a Trouble Code that
would indicate that the meter needs repair, while the Comment Codes might indicate a
vandalism problem.
To log a Trouble Code or one or more Comment Codes, touch the Comments button from
the Reading Menu.
From there you can choose the Trouble Code button or the Comment Code button,
depending on which code you wish to use. If you choose the Trouble Code, you’ll see
this screen.