User's Manual Part 1

THE READALL INTERROGATOR User Guide
Revised January 2001
Page 38 of 62
If you find that you need to send information about the meter you are reading back to the
office, the ReadAll provides a number of ways to do so. They are:
• The Trouble Code
• The three Comment Codes (FUTURE RELEASE – IN PROGRESS)
• The Text Message (FUTURE RELEASE – IN PROGRESS)
The Trouble Code and Comment Codes are two-digit codes you can define and use to
send information back to the office. The Trouble Code is usually used to specify a
problem. The Comment Codes are usually used to provide additional information about
the meter or the process of reading it. For example, you might enter a Trouble Code that
would indicate that the meter needs repair, while the Comment Codes might indicate a
vandalism problem.
Logging a trouble code starts with reading the meter. If you see a condition that should
be logged, press the Menu button. You’ll see the Read Menu.
To log a Trouble Code or one or more Comment Codes, touch the Comments button from
the Reading Menu. You’ll see this screen.