User's Manual

Page 32
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ORION® Automated Meter Reading System for Trimble® Ranger™
Trouble Codes
Use Trouble Codes when urgent attention is required. The
process to enter Trouble Codes is similar to Reader Codes,
however only one Trouble Code may be attached to an
account.
1. Tap Trouble Codes on the Comments Menu.
2. Tap 1.
Result: A list of available trouble codes displays.
3. Use the arrow keys to move up and down to
highlight the code you want. Then tap Select.
4. Tap OK to accept the code and return to the
Comments Menu. Tap Cancel to return to the
Comments Menu without saving a code.
Figure 29: Trouble Codes
Text Messages
Text Messages can be created when an appropriate Trouble
Code or Reader Codes is not available. Text messages can be
alphanumeric with up to 140 characters for each message.
Create a Message
1. From the Comments Menu, tap Text Messages. You
may also press Fn+N keys on the keypad from an
account screen to open the Text Message screen.
Result: The Text Message screen opens with the
customer name and address shown in Figure 30.
2. Use the keypad to enter a message in the Message
eld using letters, numbers and spaces.
3. Tap OK to save the message to the account.
4. Tap Close to return to the Comments Menu.
Figure 30: Text Message Field
Note: After a message is created, the account
screen displays the word "TEXT" on the right
side of the screen as shown in Figure 31 and the
Comments Menu displays a green check mark next
to Text Messages (Figure 32).
Figure 31: Read Screen with Text Message