User's Manual

Page 63
1-12
Installation & Operation Manual
Technical Support
Errors do not normally occur, so it is important to report all occurrences of error windows to Badger Meter Technical Support.
Note: Trouble Codes and/or information from any Notes you created in Comments Codes/Messages can be useful when
contacting Technical Support.
What to Report
When you contact Technical Support, provide the following information if possible:
• The handheld screen that was active
• The steps being performed at the time
• Any entries that were made on the screen
• The error message, including any error code and explanation that is shown
• The current condition of the laptop
Your Technical Support Specialist may ask you to fax Notes or other information to assist in the investigation.
Contact Badger Meter Technical Support by phone, email or fax
Phone: [phone]
E-mail: [e-mail]
Fax: [phone]