Instruction Manual

11
2. What should I do when device configuration process has failed?
You could:
1) Check whether the smart device is powered on or not.
2) Check whether your mobile device is connected to 2.4GHz Wi-Fi
network.
3)Check for Wi-Fi interference or relocate the smart device to another
location.
4)Check your network connectivity. Make sure the router is working
properly.
5) If the router is dual-band router, select 2.4G network and then add
the smart device.
6)Enable the router’s broadcasting function. Configure the encryption
method as WPA2-PSK and authorization type as AES, or set both as
auto.
7) Wireless mode cannot be 11n only.
8) Check for Wi-Fi interference or relocate the smart device to another
location within the signal range.
9) Check whether the router’s connected devices reach the amount limit.
Please try to turn off some device’s Wi-Fi function and configure
smart device again.
10) Check if router’s wireless MAC filtering function is enabled. Remove
the device from filter list and make sure the router is not prohibiting
smart device from connection.
11) Make sure the password of your Wi-Fi network entered in App is
correct when adding smart device.
12) Make sure the smart device is in ready for App – Config: the
indicator light is quick blinking blue (twice per second) for quick mode
configuration, slow blinking blue (once every 2 seconds) for AP mode
configuration.
13) Repeat the App-Config process.
14) Factory reset the smart device and try to add it again.