User's Manual

19
FAQ Appendix A
CPE is unable to power on
Check whether POE power is connected normal.
Check whether the Ethernet cable is damaged
and wire order is correct.
CPE service is unable to running
normal
Check whether it is correct that the network
configuration of CPE.
Check whether the CPE have connected to LTE
network.
CPE receive download signal weak
If external antenna is used, check whether
antenna feed system have connected normal.
(The standing wave measuring can be used.)
Check whether the internal coaxial-cable gets
loose.
CPE is unable to connect base station
Check whether it is normal that the CPE receives
signal.
Check whether the software version that CPE
has download is consistent with the software
version of base station.
Check the data card frequency band of CPE is
consistent with the base station.