Use and Care Manual
ZWILLING J.A. Henckels, LLC
270 Marble Avenue
Pleasantville, NY 10570
Tel: 1-800-777-4308
Email: consumersrelations@zwillingus.com
A ZWILLING J.A. Henckels representative will give you
precise instructions on how to return, have repaired or
replace your Ballarini product. Please mention the type
of problem, your name and complete address, phone
number and e-mail address if applicable.
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HAND WASH INSTRUCTIONS
- Clean the pot/pan with warm water, liquid dish soap
and a soft sponge/bristle brush. Dry completely to
prevent water spots.
- To remove stubborn, burnt food or grease spots in
the interior of the pot/pan, it is advisable to soak the
remains in water and dish soap (all night if necessary).
Then clean with a soft sponge and soap. Do not use
steel wool or abrasive cleaners on the interior of the
pot/pan, as this can damage the nonstick coating.
-Do not use oven cleaners, baking soda or other
cleaning solutions on your pot/pan, as they can
permanently damage the cookware.
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DISHWASHER INSTRUCTIONS
-Do not use dishwashing detergent with bleach or
citrus additives. (We recommend to hand wash to
prolong the beauty of your cookware).
STORAGE:
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Do not stack your pots and pans on top of one
another. This can cause abrasions, chips or scratches
to your cookware.
FULL LIFETIME WARRANTY
Thank you for your Ballarini purchase. Like all of our
products, Ballarini cookware has a lifetime warranty against
manufacturer’s defects when used accordingly with our
care instructions. The warranty does not cover normal wear
from use or treatment of the product. It does not cover
the consequences of improper use or accidents including
overheating, dropping and the use of unapproved utensils.
Scratches to the inside or outside of the product are not
considered production defects.
With normal use and minimal maintenance, this cookware
line will satisfy you for years. In the unlikely event you are
not satised with your new cookware set, please contact
us at:
USE AND CARE INSTRUCTIONS
Member of the ZWILLING Group