User's Manual

21
Chapter 6
Q&A
Q: Why does the Home screen display No
Device
?
A:
Make sure that the C32X Series is plugged in/inserted correctly. If it
is, and No Device is still displayed, check the LED.
If the LED is not lit, the problem could be:
- The USB port is not activated. Check the Device Manager.
Q: The Home screen is stuck on Initial SIM Card ,
what do I do?
A:
Replug/reconnect the C32X Series. If this does not work, restart the
computer. If this does not work, check the SIM card, which may
have a poor connection or be locked.
Q: The SIM card is working, so why can’t the
C32X Series make a connection?
A:
Check the profile information; click
Menu
>
Profile
. See Chapter 2
for details.
If profile settings are in order, the radio or network settings may
need adjustment. Click
Menu
>
Setting
. See Chapter 4 for details. If
Radio and Network settings are in order, please check the signal
strength indicator in the upper left corner of the Connection
Manager.
Q: How do I import contacts into the Connection
Manager?
A:
Click
Menu
>
Contacts
>
- Import from the SIM Card.
- Import from Outlook.
- Import from the C32X Series Contacts folder.
Q: C
an I prevent others from using my C32X Series?
A:
Yes. Click
Menu
>
Setting
>
SIM
to enable or change the SIM card
PIN code.
Q: My OS is Microsoft 2000 SP4, so why is
software installation still not working?
A:
Two more Microsoft Hot Fix downloads are needed:
1. KB893803: Windows Install 3.1
http://www.microsoft.com/downloads/details.aspx?FamilyID=889482fc-5f
56-4a38-b838-de776fd4138c&displaylang=en&Hash=PAFe2q2M7AKW
EGBcm62PeiJS4ViwKMUiwH7KOHOV4d4P8gXcVDuwnXIDI9LT%2bqx
85W4mPHaGPwG4ne6KUKaD3Q%3d%3d#filelist
2. KB842773: Windows 2000 Hot Fix (Update for BITS 2.0 and
WinHTTP 5.1)
http://www.microsoft.com/downloads/details.
aspx?FamilyID=3ee866a0-3a09-4fdf-8bdb-c906850ab9f2&DisplayLan
g=en
Q: Why do some SMS text symbols display
incorrectly on the receiving phone?
A:
This is related to the different decoding schemes used by various
mobile phone brands. Known problem symbols include:
~ ! @ # $ % ^ & * ( ) _ + ` - = { } | : “ < > ? [ ] \ ; ‘ , . /
Q: The Connection Manager is prompting me
that my SMS service center number is invalid.
What do I do?
A:
Click
Setting
>
SMS
and change the SMS service number. See
Chapter 4
for details.
Q: The Install Shield Wizard does not
automatically open when I first plug in the
C32X Series, what do I do?
A:
In My Computer, right click on the drive with the Connection
Manager icon and select AutoPlay. This should initiate the Install
Shield Wizard.
BANDLUXE C32X Series (H:)
Signal
Strength
Indicator