User Manual

19
C
ha
p
ter
6
Q&A
Q: Why does the Home screen display No
Device
?
A:
Make sure that the C5XX is plugged in/inserted correctly. If it is, and
No Device is still displayed, check the LED.
If the LED is not lit, the problem could be:
- The USB port is not activated. Check the Device Manager.
Q: The Home screen is stuck on Initial SIM Card ,
what should I do?
A:
Replug/reconnect the C5XX . If this does not work, restart the
computer. If reconnection doesn’t make the C5XX activate, check
the SIM card, which may have a poor connection or be locked.
Q: The SIM card is working, so why can’t the
C5XX make a connection?
A:
Check the profile information; click
Menu
>
Profile
. See Chapter 2
for details.
If profile setting is in order, the radio or network setting may need
adjustment. Click
Menu
>
Setting
. See Chapter 4 for details. If
Radio and Network settings are in order, please check the signal
strength indicator in the upper left corner of the Connection
Manager.
Q: How do I import contacts into the Connection
Manager?
A:
Click
Menu
>
Contacts
>
- Import from the SIM Card.
- Import from Outlook.
- Import from the C5XX Contacts folder.
Q: C
an I prevent others from using my C5XX ?
A:
Yes. Click
Menu
>
Setting
>
SIM
to enable or change the SIM card
PIN code.
Q: Why do some SMS text symbols display
incorrectly on the receiving phone?
A:
This is related to the different decoding schemes used by various
mobile phones. Known problem symbols include:
~ ! @ # $ % ^ & * ( ) _ + ` - = { } | : “ < > ? [ ] \ ; ‘ , . /
Q: The Install Shield Wizard does not
automatically pop-up when I first plug in the
C5XX , what should I do?
A:
In My Computer, right click on the drive with the Connection
Manager icon and select AutoPlay. This should initiate the Install
Shield Wizard.
BANDLUXE C5XX (H:)
Signal
Strength
Indicator