BeoCom 5 Guide
Before you start … This Guide contains instructions in how to set up and use the handset with a BeoLine 2 base. You can also use the handset with other bases, such as a BeoLine base or a BeoLine PSTN base. However, note that some functions work differently or are unavailable when you use the handset with one of these bases. How to use this Guide The following examples show what a key or status display looks like in an instruction sequence.
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Contents Get started, 7 Find out how to connect and set up the handset, use the handset keys and the display. You can also find information about maintenance. Daily use, 21 Find out how to make and answer calls, adjust the handset volume, make calls from the Phonebook, Calls list, store a number in the Phonebook after a call, silence the handset ringer and lock the keypad.
Get started The battery, 8 • Charge the handset battery • Battery status The handset, 10 • The handset display • Handset keys • Display and keypad backlight Registration of the handset to a base, 14 • First-time registration of the handset to a base • Choose a colour for the handset • Name the handset • Set the time and date • Set the handset for use with one or two lines Placement, surroundings, and cleaning, 20 7 Quick Start When getting started, follow this procedure: 1 Connect the charger or the Spea
>> Get started Charge the handset battery The handset controls the battery charging, so you can always place the handset in the charger or Speaker Phone after use, even if the battery does not need recharging. Leaving the handset in the charger or Speaker Phone does not reduce the lifetime of the battery. If the handset requires charging, this occurs automatically when the handset is placed in the charger or in the Speaker Phone. For safety reasons, the battery is not charged prior to shipping.
Battery status The battery indicator in the display shows the charge level of the handset battery. If the battery require charging, you are alerted by a message in the display and a sound signal. Battery status To display the battery status … OK Press while the handset is in standby Battery status OK Turn the wheel until Battery status is highlighted and press OK.
>> Get started The handset display 3 new calls If you do not wish to view new call information, press . 98765432 10:17 Wed 2 Jan Switch on the display … > Lift up the handset. > Press OK while the handset is in idle mode. > Turn the wheel to view options in the display. > Press OK to select an option. Options in the main menu – Lock keypad… Lock the handset keypad. Refer to page 23. – Silence… Mute the handset ringer and battery alarm. Refer to page 24.
Troubleshooting via the display If conditions exist which impede or otherwise affect the optimal use of your phone, an alert appears in the display while the handset is in standby and remains as long as the conditions apply. *3 If you do not wish to view the alert, press . An alert appears in the display*3 … > Turn the wheel to highlight other conditions if they apply. > Press OK to be able to adjust relevant settings, if available. > Turn the wheel to adjust settings, and press OK to store them.
>> Get started Handset keys OK/MENU (centre of the wheel) – Accept and store entries or choices in the display – Depending on the state of the handset, pressing OK gives you access to additional functions or options, which you can view by turning the wheel – Press and hold to switch the handset off, and press once to switch it on again Calls list Access the Calls list.
AV Press to be able to adjust the volume of Bang & Olufsen audio and video systems. R (FLASH) Used in conjunction with Call Forwarding, Call Waiting and other automated services. For more information about the R (FLASH) services available and how to use them, contact your local service provider. INT Press to be able to call an internal handset. You can then look through the list of handsets with the wheel, or select a handset by pressing that handset’s number (1–8).
>> Get started First-time registration of the handset to a base For the base and the handset to be able to communicate, the handset must be registered to a base. Up to eight handsets can be registered to the same base.*1 You cannot register a handset to more than one base. Indicator light The BeoLine 2 base. If you want to register more handsets to a base, and one or more of these handsets are BeoCom 6000 or BeoCom 2, the oldest handset model should be registered first.
To register the handset to a base … OK Press to switch on the handset. The Language menu appears. Turn the wheel to select the OK desired menu language and press OK Register handset Register handset to base? is shown in the display to base? OK Base found 36.000077123456 Base found 36.000077234567 OK 0–9 OK Press OK. The handset searches for an open base When a base is located, the PARK number*2 for the base is shown.
>> Get started Choose a colour for the handset With this handset, you can assign a colour theme to the handset display, for example, so you can recognise in which room it is placed, or which person uses it most frequently. When registration is complete, the display prompts you to assign a colour theme to the handset display. This is practical if you have more than one handset. You can enter this setting at any time. Colour The Colour menu appears in the display.
Name the handset When the handset display has been assigned a colour theme, the display prompts you to name the handset. This is practical if you have more than one handset. You can enter this setting at a later date, if you wish. Enter handset name? OK The display prompts you to enter a name. Press OK to be able to do so, or press if you wish to skip this step Turn the wheel to select the letters for the name.
>> Get started Set the time and date After you have registered the first handset, assigned a colour theme to it and named it, the display prompts you to set the time and date. The time is shown when the handset is not in use and when there is no new information in the display. Time and date are also shown with Caller ID and Redial information. Set time and date? OK When the handset is in idle mode and there are no new calls, the clock is shown in the display.
Set the handset for use with one or two lines After you have set the time and date, the handset prompts you to select the number of phone lines you have access to. Phone lines 1 2 OK Register more handsets? OK Base is open for registration *1 This menu step is only available if you use the handset with a BeoLine 2. If you use other bases Phone lines appears in the display*1 proceed to the next step.
Placement and surroundings The phone must not be placed in damp, dusty or polluted surroundings and should not be exposed to direct sunlight or liquids. Avoid the handset charging contacts touching metal or greasy parts. Clean the handset Clean your handset with a soft, damp cloth with a few drops of mild detergent added. To clean the charging contacts of charger, Speaker Phone and handset – and only these parts – use a cotton swab and isopropyl alcohol.
Daily use Make and answer calls, 22 • Make a call • Answer a call • Mute a handset’s ringing Lock the handset keypad, 23 Silence the handset ringer and battery alert, 24 Volume and the microphone, 25 Use the optional BeoCom 5 Speaker Phone, 26 Store a number after a call, 27 Search the Phonebook and make a call, 29 Use the Calls list, 30 Store and call a favourite number, 32 21 This chapter instructs you in the daily use of the handset, such as making and answering calls, storing a number in the Phoneboo
>> Daily use Make and answer calls The key on the handset is used to start and end a call. During the call, the handset displays the duration of the call, the number or name of the person called, and if you have two phone lines, also the active line. If you do not wish to answer a call, you can mute the ringing signal with the C key. To make a call … L 1 or L 2 If you have two phone lines and select a primary line for outgoing calls, as described on page 40, this line is accessed when you press .
Lock the handset keypad You can lock the handset keypad to avoid pressing keys when, for example, you carry the handset in your pocket. If you lock the handset keypad, you can still answer calls, but you have to unlock the keypad to make a call. Keypad locked To lock the handset keypad … OK Press to bring up the main menu.
>> Daily use Silence the handset ringer and battery alert You can silence the handset ringer if you do not want to be disturbed. While the handset is silenced, the ringer is deactivated, but incoming calls are still registered in the New calls menu and shown in the display, as described on page 10. To silence the handset ringer … OK Press to bring up the main menu You can also silence and reactivate the handset ringer by pressing and holding C when the handset is in idle mode.
Volume and the microphone During a call, you can adjust the volume level using the wheel. You can also switch off the microphone if you want a conversation you are having with a person in the room to be private. To turn the handset volume up or down … Turn the wheel to adjust the handset volume Er denne uændret, selv om volume er ændret på display To switch the microphone on or off during a call … OK Press to be able to switch the microphone off.
>> Daily use Use the optional BeoCom 5 Speaker Phone If you, for example, are in a meeting, and you and the other participants of the meeting need to involve another person who is not present, you can use the optional Speaker Phone and have a conference call, where all of the participants present at the meeting can speak with the external party. It can also be used if you just need to have your hands free to go through papers or the like.
Store a number after a call After a call, you will be asked whether you want to store the number in the Phonebook, if it is not already there. You can store the number type – home, work, or mobile phone*1 – and enter a name with the number*2. You can also add numbers to names already stored in the Phonebook.*1 After a call … 98765432 Store number? OK 98765432 New name OK The display shows the number and prompts you to store it in the Phonebook.
>> Daily use Useful hints to make Phonebook entries easier to find: Mary & Robert To add a number to a name in the Phonebook … When the display prompts you to store a new 98765432 name, turn the wheel to select Add to name? Add to name and press OK. The first letter of names stored in OK the Phonebook appear in the display When entering couples’ names, put first names in alphabetical order; OK Turn the wheel to select the first letter of a name and press OK.
Search the Phonebook and make a call When the handset is not in use, you can turn the wheel to search through the first letter of names in the Phonebook. When the handset is not in use … Turn the wheel to search through the first letter of names stored in the Phonebook OK Press OK to be able to search through names beginning with the letter you selected Turn the wheel to search through the names OK Dan Smith home OK L 1 or L 2 OK Press to be able to select a number type to call.
>> Daily use Use the Calls list You can call the number or name shown in the display directly by pressing from all levels of the Calls list. If you have selected a primary line, as described on page 40, the Calls list shows only those calls received and called on the primary line. Press the appropriate line key when the Calls list is open to view calls received and called on the other line. If you have not selected a primary line, the Calls list contains calls received and called on both lines.
To see call information for a selected call … OK Press to view your options David Jones Call You can store phone numbers from the Calls list directly in the Phonebook. Refer to ’Store numbers from the Calls list’ on page 48 for more information. Turn the wheel to highlight Details in the display The Caller ID function requires a Caller ID subscription with your service provider. David Jones Details OK Press OK.
>> Daily use Store and call a favourite number *1 If you have not already stored a favourite number, you can make a shortcut to store a favourite number if you press L 1 or L 2 first. *2 Number types are only available if you use the handset with a BeoLine 2 or a BeoLine base. If you have only one phone line, you can configure two numbers already stored in the Phonebook as your favourite numbers.
Remove a favourite number … Turn the wheel to highlight Settings and press OK OK OK Turn the wheel to highlight Favourites and press OK OK Turn the wheel to highlight L 1 or L 2 and press OK OK Turn the wheel to highlight Remove and press OK to remove the favourite
2-line use Switch between two calls, 36 • Calls on separate lines • Calls on the same line – Call Waiting Conference calls, 38 • A 2-line conference call • Conference call on one line – Three-Party call Choose a primary line, 40 35 In combination with the BeoLine 2 base, the handset is a 2-line phone, made to handle up to four calls – two on each line – at the same time.
>> 2-line use Switch between calls on separate lines John Smith work 3:46 David Jones The handset makes it possible for you to handle simultaneous calls on separate lines. The display shows which line is active and whether or not a call on the other line is placed on hold.
Switch between calls on the same line – Call Waiting Use the OK key to place a call on hold while you answer an incoming call, and the R / FLASH key to switch between two calls. To handle two simultaneous calls on the same line… John Smith You have an active call on line 1 Placing a call on hold in this manner requires that you have a subscription to the basic Call Waiting service with your telephone service provider.
>> 2-line use A 2-line conference call When you have simultaneous calls on both line 1 and line 2, you can connect the calls and establish a conference call. John Smith 3:46 David Jones You have simultaneous calls on both lines… John Smith The display shows the active call on line 1 and a 0:35 call or calls on hold on line 2 David Jones ON HOLD Note that external parties in a conference call will hear each other only faintly if they are located far from the phone exchange.
Conference call on one line – Three-Party Call When you establish a Three-Party Call, the first call made can be an incoming or outgoing call, but you must initiate the second call yourself. Contact your service provider for more information about the Three-Party Call service.
>> 2-line use Choose a primary line If you choose not to have a primary line, but select None instead, the Calls list will contain calls made and received on both lines. Choosing a primary line for outgoing calls gives you several advantages. You can dedicate each line to a specific purpose, making one line a private line and the other a line for workrelated calls. You also get separate Calls lists.
Advanced operations Enter a new name and number in the Phonebook, 42 Delete a name and number in the Phonebook, 44 Delete the content of the Calls list , 45 Edit a name or number in the Phonebook, 46 Store numbers from the Calls list, 48 Adjust volume level on audio/video products, 49 Call and store extension numbers in the Phonebook, 50 Preference settings, 54 41 This chapter tells you how to use the more advanced functions of the handset, functions which, though you may not need them as often, make the
>> Advanced operations Enter a new name and number in the Phonebook Names and numbers are shared by all handsets set up to be common. Refer to ‘Make a handset ‘personal’ or ‘common’’ on page 61 for more information.
To add a number to a name in the Phonebook … When the display prompts you to store a new 98765432 name, turn the wheel to select Add to name and Add to name press OK. The first letters of names stored in the OK Phonebook appear in the display OK David Jones Turn the wheel to select the first letter of a name and press OK.
>> Advanced operations Delete a name and number in the Phonebook Provided you use the handset with the BeoLine 2 base or the BeoLine base, selecting Delete only deletes the number – home, mobile, or work – that you have selected. Other numbers stored with the same name are not affected, nor is the name itself. If, however, there is only one number stored with a name, deleting this number also deletes the name. You can delete names and numbers stored in the Phonebook.
Delete the content of the Calls list You can delete the content of the Calls list at any time, if you use the handset with a BeoLine 2 or a BeoLine base. To delete the content of a list … OK Press to bring up the main menu Delete Calls list Turn the wheel to highlight Delete Calls list and press OK OK Line 1 OK Delete? OK If you have set your handset to personal as described on page 61, deleting the content of a list only applies to the handset.
>> Advanced operations Edit a name or number in the Phonebook The menu sequences on these two pages are only available if you use a BeoLine 2 or a BeoLine base. If you use other bases, the Edit menu in a Phonebook entry allows you to edit first the number, then the name. *1 You can only store number types and multiple numbers with a name if you use the handset with a BeoLine 2 or a BeoLine base. You can edit a Phonebook entry – which typically contains a name and at least one number*1 – at any time.
To edit a name … Turn the wheel to select a name and press OK OK OK David Jones Rename Turn the wheel to highlight the name and press OK Turn the wheel to highlight Rename and press OK OK Turn the wheel to select the letters for the name David Jones| abcdefghijkl OK C Press to store the selected letter, or … … press to delete letters Finish editing the name David Jones| store OK Turn the wheel to move the cursor to the symbol and press OK to store the name Pressing OK when in the spelling line
>> Advanced operations Store numbers from the Calls list Pressing OK when in the spelling line is highlighted, switches between upper and lower case letters, if you use a BeoLine 2 or a BeoLine base. *1 If you want to add the number to a name already stored in the Phonebook, select ‘Add to name’ instead, choose a letter, then a name and a number type. *2 It is only possible to store the number type if you use the handset with a BeoLine 2 or a BeoLine base.
Adjust volume level on audio/video products You can adjust the volume of your Bang & Olufsen audio and video products directly from your handset if you have set AV in the Settings menu to Volume.*3 First select which sound source, audio or video, you wish to adjust. Audio To adjust the volume of an audio or video system … A .V Press repeatedly until the desired system type Audio appears in the display A .V Video A .V Link audio A .
>> Advanced operations Call and store extension numbers in the Phonebook Used by banks and other businesses with switchboards, a pause must be inserted before the extension number. Store the main number, the pause and the extension number in the Phonebook. You can then call the number from the Phonebook. To call an extension number directly … 0–9 Enter the main phone number OK Press OK to be able to insert a pause, turn the wheel to highlight Insert pause and press OK.
To store an extension number in the Phonebook … 0–9 Enter the main phone number 98765432 OK Press to be able to insert a pause 98765432 Store number 98765432 Turn the wheel to highlight Insert pause and press OK Insert pause OK 98765432- 0–9 Enter the extension number 98765432-123 OK OK Press twice to store the entry.
>> Advanced operations To call an extension number from the Phonebook … Turn the wheel to search through the first letter of names stored in the Phonebook. OK Press OK to be able to search through names beginning with the letter you selected Turn the wheel to search through the names OK Dan Smith home OK Press to be able to select a number type to call. If there is only one number type stored with a name, the display prompts you to make the call.
>> Advanced operations Preference settings Lock keypad Silence Battery status The Settings menu contains several options which allow you to adjust the handset functions.
The Settings menu options *1 If you have a phone system with Ringer … This menu consists of two or three sub-menus, depending on one or more handsets set to the number of phone lines you have: Line (Line 1 and Line 2 for two personal and the others set to phone lines) and Intercom.
>> Advanced operations *1 This menu is only accessible if you use the handset with a BeoLine 2 base. If you select a primary line, the display of new, unanswered calls will only inform you about calls received on that line. Phonebook … This menu allows you to choose between two layouts: – Standard allows you to scroll through a list of letters. Only the letters where you have stored names, will be listed. – Large allows you to scroll through one letter at a time.
Language … Select the language of the display texts. Regarding area codes: Phone companies have different Area Codes … Select options to match the requirements of your service requirements regarding how to provider. Area Codes contains two sub-menus: Dial and Area code.*2 make local calls. The settings you – Dial indicates whether or not area codes must be dialled for local calls. choose in the Area Codes menu Options are Yes and No.
System use with several handsets 59 With several handsets registered to one base, you can make your own phone system. All the handsets can receive external calls, also during internal calls between handsets. However, an internal call cannot be put on hold. Handsets in the system are numbered 1–8 and can be named as well.
>> System use with several handsets Call another handset The phone system allows one internal call and one or two external calls to take place at the same time depending on whether you use one or two lines. Otherwise a maximum of four handsets can be active at the same time. You can use three different ringing signals to identify calls on line 1, calls on line 2, and internal calls. For further information, refer to ‘Preference settings’ on page 54.
Make a handset ‘personal’ or ‘common’ You can set your handset to be ‘personal’ instead of ‘common’. The Phonebook and Calls list of a personal handset are located in the handset and not the base.
>> System use with several handsets Transfer external calls If you have an active call and another handset elsewhere in the system breaks in on the line, your handset emits a single, short beep to notify you that a third party has joined the call. This, however, only happens if the system handsets are using the same line at the time. If the first handset is hung up, the call is transfered to the handset breaking in.
Make an internal conference call During an external call, you can call another handset in the system to establish a conference call. If one of the participants hangs up, the call continues with those remaining. Start a conference call with one internal and one external party … INT During an external call, press to make an internal call 1–8 3 Kitchen Press the number of the handset and the call is made automatically.
Menu overview 64 *1 This menu is only available when you have two phone lines and a primary line has been set. *2 If you have only one phone line, the option ‘Line’ will be available instead of ‘Line 1’ and ‘Line 2’. *3 The ‘Favourites’ menu is only available when you have one phone line. *4 This menu is only available when you have selected two phone lines. *5 If ‘Dial’ is set to ‘No’, ‘Area code 1’ is called ‘Area code’ and ‘Area code 2’ to ‘Area code 10’ are not available in the menu.
Handset and base compatibility 65 In European markets and other non-US markets that uses the standard model of the BeoLine 2 base, you have the possibility to combine different types of handsets and bases. In the tables on this page, you can see which bases you can use with BeoCom 5 and which handsets you can use with BeoLine 2. Note that menus and functions will always be limited to those available in the oldest handset registered to a base.
Important information 66 Technical data The phone is intended for use on the public analogue network. It supports Caller ID, provided you have the proper subscription with your service provider. Not all supplementary services offered by the different service providers are available in all countries. The phone can only be expected to function in the country for which it was manufactured, as transmission systems, legal requirements and automated services may vary from country to country.
Index 67 Backlight Calls Display and keypad backlight, 13 Cancel registration of a handset, 57 First-time registration of the handset to a base, 14 Handset and base compatibility, 65 Make a handset ‘personal’ or ‘common’, 61 Manual registration of a handset, 14 Open a base for registration, 57 PARK numbers, 15 The Base menu, 57 The BeoLine 2 base, 14 2-line conference call, 38 Call and store extension numbers in the Phonebook, 50 Call another handset, 60 Call from the Calls list, 30 Conference call on
>> Index Contact Extension numbers Contact Bang & Olufsen, 4 Call and store extension numbers in the Phonebook, 50 Delete Delete a name and number in the Phonebook, 44 Delete a specific number from the list, 31 Delete the content of the Calls list, 45 Displays and menus Battery status, 9 Display and keypad backlight, 13 Display of new, unanswered calls, 10 Menu overview, 64 Options in the main menu, 10 See call information for a selected outgoing call, 31 The handset display, 10 Troubleshooting vi
Intercom PIN code Call another handset, 60 Make an internal conference call, 63 Transfer external calls, 62 Change the base PIN code, 57 Placement Keypad Placement and surroundings, 20 Display and keypad backlight, 13 Handset keys, 12 Lock the handset keypad, 23 Redial Maintenance Clean the handset, 20 Call from the Calls list, 30 Delete a specific number from the list, 31 Delete the content of the Calls list, 45 See call information for a selected outgoing call, 31 Store numbers from the Calls
>> Index Search Switchboard Call from the Calls list, 30 Search the Phonebook and make a call, 29 Call and store extension numbers in the Phonebook, 50 The Flash Time menu, 57 Settings Adjust volume level on audio/video products, 49 Choose a colour for the handset, 16 Choose a primary line, 40 Lock the handset keypad, 23 Make a handset ‘personal’ or ‘common’, 61 Name the handset, 17 Set the handset for use with one or two lines , 19 Set the time and date, 18 Silence the handset ringer and battery alert
For the Canadian market only … NOTICE: The Industry Canada label identifies certified equipment. This certification means that the equipment meets telecommunications network protective, operational and safety requirements as prescribed in the appropriate Terminal Equipment Technical Requirements document(s). The Department does not guarantee the equipment will operate to the user’s satisfaction.
For the American market only … This equipment complies with Part 68 of the Federal Communications Commission (FCC) rules for the United States. If trouble is experienced with BeoCom 5, for repair or warranty information, please contact: Bang & Olufsen America, Inc. 780 West Dundee Road Arlington Heights IL 60004 U.S.A.
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