BeoCom 6000 Guide
Before you start… This Guide contains instructions in how to use the BeoCom 6000 handset with either a BeoLine ISDN, a BeoLine PSTN or a BeoCom 6000 base. ISDN or PSTN? ISDN and PSTN are two different telephone line networks. PSTN (Public Switched Telephone Network) is the most comon network.
Contents Get started with BeoCom 6000, 6 Find out how to register BeoCom 6000 to a base, name the handset, set the time and date, charge the handset battery, interpret the indicator lights on the handset and base, use the handset keys and navigate using the menu system and the handset display. The chapter also contains information about maintenance of BeoCom 6000 and accessories available from your Bang & Olufsen retailer.
Preference settings, 48 Find out how to register a handset to a base manually, choose a base, change the PIN code for the base, and cancel the registration of a handset to a base. The chapter also includes an overview of the Handset/Base, Ringer and Setup menus.
Get started with BeoCom 6000 6 Base indicator light Button The BeoCom 6000 base. The PARK number identifying the base is visible on the bottom. Check this number against the number in the handset display. First-time registration of the handset to a base In order for the base and the handset to communicate, the handset must be registered to the base. Up to 6 handsets can be registered to one base, and each handset can be registered to up to 4 bases.
If you have a BeoLine PSTN base… > Ensure that the base and the charger are connected to the mains. > Press and hold the button on the back of the base for at least four seconds. The base is now open for registration for five minutes. > If you are registering your first handset to this base, place the handset in the charger. Registration occurs automatically, and you can then name the handset, as described on page 9.
>> Get started with BeoCom 6000 8 If you have a BeoLine ISDN base… > If you are registering your first handset to this base, ensure that the base and the charger are connected to the mains. > Place your handset in the charger. Registration occurs automatically, and you can then name the handset, as described on page 9. Indicator light The BeoLine ISDN base. The PARK number identifying the base is visible on the back. Check this number against the number in the handset display.
Name the handset When registration is complete, the display prompts you to name the handset and set the clock. You can enter these settings at a later date, if you wish. You can name the handset after the room in which it is placed, or after the person using it. If you do not wish to name the handset, press C. You can then set the clock, as described on the following page. ENTER NAME OK ENTER NAME is shown Press to be able to enter a name <&-.
>> Get started with BeoCom 6000 10 Set the time and date Some telephone companies provide a service that sets the clock automatically the first time you make and complete a call. The service also ensures that the clock is always updated. If your telephone company does not offer this service, you can set the clock as described on pages 52–53. The handset controls battery charging, so you can always place the handset in the charger after use, even if the battery does not need recharging.
Phone feedback – indicator lights Indicator light Indicator light on the BeoCom 6000 base The two-colour indicator light on the base lights up in: Green… The base is on and the handset is placed correctly for charging. Red… Charging impossible. Place the handset correctly in the charger. Red flashes… The base is open for registration of handsets. Indicator light on the BeoLine ISDN base The light is located at the back and lights up in: Red… The base works normally.
>> Get started with BeoCom 6000 12 The BeoCom 6000 handset The handset is automatically switched on when placed in the charger. If you switch off the handset, you cannot make a call and the handset does not signal incoming calls. Switch off the handset… Press and hold for 4 seconds to switch off the handset, or… press then MENU MENU SET CLOCK 08:23 26.
Navigate in the menu system Press and then MENU to access the main MENU menu OK OK Turn the wheel to select the menu item and press OK to access it When you have selected a menu item, turn the wheel to find the options for each item, and press OK to store the setting Main menu options and their functions MENU 1 Enter a new name and number in the STORE ENTRY Phonebook. Refer to page 25. MENU 2 EDIT ENTRY Edit a name or number in the Phonebook. Refer to page 26.
>> Get started with BeoCom 6000 14 Handset keys CALLER ID Access the Caller ID list REDIAL Access the Redial list SET CLOCK 08:23 26. OCT CALLER ID REDIAL PHONEBOOK C A V 1 2 4 5 MENU 7 PHONEBOOK Access the Phonebook. Also used for storing names and numbers in the Phonebook 3 6 PAUSE 8 9 Turn the wheel to search in Phonebook, Redial, Caller ID and the phone’s menu system.
Additional two-key functions BeoCom 6000 contains additional functions, identified by words or symbols printed above the keys.
>> Get started with BeoCom 6000 16 Placement and surroundings The phone must not be placed in damp, dusty or polluted surroundings and should not be exposed to direct sunlight or liquids. Avoid the handset charging contacts touching metal or greasy parts. Cleaning Clean your BeoCom 6000 with a soft, damp cloth with a few drops of mild detergent added. Clean the charging contacts of charger and handset carefully with a cotton bud and spirit.
Battery status The battery indicator in the display shows the capacity or talk time left in the handset. 6 symbols are available for the battery indicator: You can display the battery charging status in the handset at any time by pressing OK. If the batteries require charging, this appears automatically in the display and the handset warns you with an audible signal.
Daily use 18 Make and answer calls To get a dial tone before entering the number, press . You can also make a call directly from the Phonebook. Refer to page 21 for further information. You can also set the phone to auto off hook, which means that you simply lift the handset from the charger to answer a call. Refer to page 52–53 for further information. The button on the BeoCom 6000 is used to start and end a call.
Lock the handset keypad You can lock the handset keypad to avoid inadvertent key activation when, for example, you carry the handset in a pocket. If you lock the handset keypad, you can still answer calls, but you have to unlock the keypad to make a call. Alternatively, you can lock the handset by from the SETUP menu. Refer to pages 52–53 for further information. Lock the handset keypad… Press and hold for 2 seconds to lock the keypad.
>> Daily use 20 Store a number after a call You can make Phonebook entries easier to find: MARY & ROBERT After a call, you will be asked whether you want to store the number in the Phonebook, if it is not already there. You can also enter a name with the number.
Search the Phonebook and make a call When the phone is not in use, you can turn the wheel to search directly from the entire list of names in the Phonebook.
>> Daily use 22 Use Redial You can store telephone numbers from the Redial list directly in the Phonebook. Refer to page 28. The Redial list is common only to handsets set up to be ‘common’. Refer to page 34 for further information. To safeguard the use of service functions, characters entered after and are not registered in the Redial list. The Redial function stores the last 24 telephone numbers you called. In addition to the number called, you can also view the time and date of the call.
Use Caller ID The last 24 numbers you have received calls from are stored in the Caller ID list. If the number is in the Phonebook, the name is also shown. Identical numbers are only stored once in the list, i.e. the most recent call. The Caller ID list shows information on who called, the number of calls and the time the calls were received. New calls are indicated by .
>> Daily use 24 Switch between two calls – Call Waiting In order to use this function, you need to subscribe to the Call Waiting service. If you receive an incoming call while you are already speaking on the phone, a beep sounds in the handset, and the display shows the telephone number of the caller. If the caller’s name is stored in the Phonebook, this is shown as well. You can now place the first call on hold and answer the new call.
Advanced operations 25 Enter a new name and number in the Phonebook At any time, you can store a name and number in the Phonebook. Numbers are stored once. A number can contain up to 48 digits, and a name up to 16 characters. You can store up to 200 entries, but the maximum number of entries in the Phonebook depends on the length of the names and numbers you enter.
>> Advanced operations 26 Edit a name or number in the Phonebook When you have displayed a number from the Phonebook, you can edit it by pressing OK. Press OK again to enter a new name for the edited number. This entry is then stored as a new entry in the Phonebook. You can edit numbers or names in the Phonebook at any time. Delete characters or digits in reverse order, or place the cursor under a character or digit first. PHONEBOOK If the handset is in use, press PHONEBOOK.
Delete names and numbers in the Phonebook You can delete names and numbers stored in the Phonebook. PHONEBOOK If the handset is in use, press PHONEBOOK.
>> Advanced operations 28 Store Redial and Caller ID numbers Numbers which appear in the Redial and Caller ID lists as names or with names are already stored in the Phonebook. Telephone numbers from the Redial and Caller ID lists can be stored and named in the Phonebook. REDIAL CALLER ID Press REDIAL or CALLER ID.
Adjust volume level on audio/video products You can adjust the volume of your Bang & Olufsen audio and video products directly from your handset. First select which sound source, audio or video, you wish to adjust. If you have a Bang & Olufsen BeoLink® system installed, you can also adjust the volume in a link room.
>> Advanced operations Call and store extension numbers in the Phonebook If you want to make a call to an extension number, a pause must be inserted before the extension number. Store the main number, the pause and the extension number in the Phonebook, and give the number a name. You can then call the number from the Phonebook.
System use with several handsets With several handsets registered to one base, you can make your own phone system. The handsets can all receive external calls, also during internal calls between handsets. Handsets in the system are numbered 1–6 and can be named as well. Each handset is initially set up as ‘common’. This means that the Phonebook, Caller ID list and Redial list are all updated by the base and shared with other handsets in the system.
Call another handset You can call one handset or call all handsets simultaneously. If you call all handsets, the handset that responds first receives the call. If you call one handset, the display shows which handset has been called. Call a handset… Press to make an internal call 1–6 1: LIVING ROOM The phone system allows up to two internal calls and 1 external call to take place at the same time.
Make a handset ‘personal’ or ‘common If you change your handset from ‘personal’ back to ‘common’, the personal Phonebook, Caller ID list and Redial list are deleted, as well as any name you have given your handset. If you have other handsets which have common lists, these lists replace the personal lists that have been deleted. Updating the common Phonebook, Caller ID and Redial lists takes up to five minutes. You can set your handset to be ‘personal’ instead of ‘common’.
Forward external calls You can forward an external call to one handset or to all handsets. You can speak with the person answering the internal handset, or you can forward the external call directly. When you forward an external call to all handsets, the call goes to the handset which answers first. Forward an external call… Press to be able to make an internal call.
>> System use with several handsets 36 Make a three-party call If you have a BeoLine ISDN, a three-party call is also possible between one internal handset and two external calls. Refer to page 47 for further information. During an external call, you can call another party on an internal handset to establish the three-party call. If one party hangs up, the call continues with you and the remaining party. If you hang up, the three-party call is ended.
If you have a BeoLine ISDN base… 37 Set up handsets for ISDN services To set up your phone to meet your needs, consider how you want to make use of the individual handsets, and subscribe to the supplementary services you find most useful. – BeoLine ISDN supports the most common ISDN Digital Select Services. To use these services, you must first subscribe to the Multiple Subscriber Numbering (MSN) service. MSN allows you to give your handsets their own telephone numbers.
>> If you have a BeoLine ISDN base… 38 A telephone number for each handset – MSN MSN stands for ‘Multiple Subscriber Numbering’. If you have a call on a code 0 handset and have not activated Call Waiting (see page 40), the other handsets cannot receive calls, and callers will hear a busy signal. You may find this useful, as the handsets will not ring while you are on the phone. If you have activated Call Waiting, the other handsets can receive calls. Up to four handsets can be given one MSN number.
An everyday situation A handset in the kitchen… Set up the handset to have the main number. If you choose code 0, the handset will always ring, no matter who the call is for. A handset in the living room… Set up the handset to have the main number with code 1. The living room will only receive the calls meant for the main number. If none of the other handsets have responded by the third ringing signal, the calls will be transferred to the living room.
>> If you have a BeoLine ISDN base… 40 Two calls at the same time – Call Waiting If you do not want to be disturbed by ringing signals from other handsets or by a Call Waiting beep in your handset, do not activate Call Waiting. In this situation, a person calling you will hear a busy tone. To be able to receive a second call on the same telephone number during a call, you must first activate Call Waiting.
Activate Call Waiting in all handsets… Press to activate Call Waiting 351 1 Press and await a dial tone Press to store the setting Handle an incoming call during a call… Turn the wheel to choose between the three OK possibilities described on the previous page and press OK to enter your choice Handle a call on hold… Press to open the display OK OK Turn the wheel to choose between the three possibilities described on the previous page and press OK to enter your choice Start a three-party call… Press t
>> If you have a BeoLine ISDN base… Suspend an active call – Terminal Portability If you subscribe to this service, you can suspend an active call if, for example, you wish to use another ISDN handset in another room. You can give the call a code by which it can be identified when the call is retrieved.
Avoid interruptions – exclude a handset If, for example, you have a handset in your home office and do not wish to be disturbed by calls to other handsets in your phone system, you can prevent the handset from ringing by selecting up to two MSN numbers to be ignored by that handset. Of course, handsets set to receive calls to these MSN numbers will still ring. Exclude incoming calls to an MSN number… 451 Press to be able to exclude calls to an MSN number.
Withheld Number – CLIR and COLR CLIR stands for ‘Calling Line Identification Restriction’, COLR for ‘Connected Line Identification Restriction’. If you have several handsets, you must set up each handset to be anonymous, even though you already have a Withheld Number subscription with your telephone company. If you do not want to reveal your telephone number during a call, you can choose to be anonymous.
>> If you have a BeoLine ISDN base… Call Forwarding This service forwards calls coming in to a specific MSN number onward to a designated number. If you subscribe to several extra MSN numbers and wish to use this service, you must activate Call Forwarding on each handset that has its own MSN number. Activate Call Forwarding… 811 Press to activate Call Forwarding.
Make a three-party call Refer to page 33 for further information about how to make a three-party call between 2 internal handsets and 1 external call. Both telephone lines are in use during a three-party call and when you set a call on hold. A three-party call is possible between 1 internal handset and 2 external callers, or between 2 internal handsets and 1 external caller. During an external call, you can call another party to establish the three-party call.
Preference settings 48 Choose a base to use with a handset Alternatively, you can choose AUTO SELECT. The handset then searches for another base if the signal to the current base is lost. ‘Common’ Phonebook, Redial and Caller ID lists are only accessible when the handset is set for use with base number 01. If a handset is registered to several bases, you can choose which base to use via the SELECT BASE menu.
Change the base PIN code The PIN code is a 4-digit access code. Enter your own PIN code to prevent others from registering their handset to the base. Press then MENU to access the main menu MENU OK Turn the wheel to select the HANDSET/BASE menu and press OK to access the menu OK Turn the wheel until PIN CODE is shown and press OK to be able to change the code 0–9 OK Enter the old code.
>> Preference settings 50 Cancel registration of a handset to a base If your handset is registered to several bases, and you remove BASE 01, the handset becomes ‘personal’ instead of ‘common’. The Phonebook is then only present in the handset itself. It is possible to remove one or more handsets from a specific base. If the base is out of reach, you can remove the base from the handset instead.
Register a handset to a base manually If you already have a BeoCom 6000 phone system and wish to register one or more of these handsets with a new base, follow the procedure described below. Open the new base for registration as described on pages 6–7.
>> Preference settings The Ringer, Handset/Base, and Setup menus These menus contain several options which allow you to connect, disconnect or adjust BeoCom 6000 functions. The options and the functions they affect are described below.
The Handset/Base menu options HANDSET NAME… Name a handset. Refer to page 9. SELECT BASE… Choose a base for the handset. Refer to page 48. REGISTER BASE… Register a base to a handset. Refer to page 51. REMOVE BASE… Remove a base from a handset. Refer to page 50. REMOVE HANDSET… Remove a handset from the base. Refer to page 50. COMMON… Set up the handset with a common Phonebook and common lists. Refer to page 34. PERSONAL… Set up the handset with a personal Phonebook and personal lists. Refer to page 34.
Display messages 54 Display PHONEBOOK **** EMPTY ***** PHONEBOOK ***** FULL ***** PHONEBOOK *** UPDATING *** PHONEBOOK ** NOT BASE 1 ** PHONEBOOK *** NO SIGNAL *** CALLER ID **** EMPTY ***** Cause You have not stored any numbers in the Phonebook. Action Store entries in the Phonebook. Refer to page 25. New entries cannot be stored. The Phonebook is full. Delete entries in the Phonebook. Refer to page 27. The Phonebook is updating entries and is temporarily inaccessible. Wait.
Display ***** FULL ***** Cause 6 handsets are already registered to this base. Action Remove a handset from a base (page 50) or register the handset to another base (page 51). NOT REGISTERED The handset is not registered to any base. Register the handset. Refer to page 51. The radio signal between base and handset is lost. Move within signal range. **** ERROR **** Handset registration has been interrupted prior to completion. Register the handset again. Refer to page 51.
Troubleshooting 56 Problem The handset is not working. Cause The handset batteries are flat. Action Charge the battery (page 10) or check that the battery is inserted correctly (page 17). The phone does not ring. – The ringing signal is switched off; – The Multiple Subscriber Numbering (MSN) system has been set up incorrectly (Applies only to BeoLine ISDN). – Activate the ringing signal. Refer to pages 52–53. – Set up the MSN system correctly. Refer to pages 38–39. Redial is not working.
Problem The Phonebook, Redial and Caller ID lists are not updated. Cause You are using a common handset not registered to base number 1, where the Phonebook and the other lists are contained. Action Set the handset as personal (page 34) or register the handset to base number 1 (page 51). The display shows that the batteries are flat, even after the batteries have been charged or replaced. Place the handset in the charger. The battery life indicator is then updated.
Technical data Number of handsets per base Talk time per charging Standby time per charging Charging time Range System Power supply, Base Power supply, Charger Power supply, Handset Power output Temperature and humidity Display Indicator lights: BeoCom 6000 Base BeoLine ISDN Base Handset 6 8 hours 80 hours 4 hours The phone has a range indoors of up to 50 metres, and outdoors of up to 300 metres.
Important information about BeoCom 6000 BeoCom 6000 is intended for use on public analogue or ISDN networks. The phone supports Caller ID, as long as this automated service is offered by your telephone company. BeoCom 6000 supports a large number of ISDN services, some of which require you to take out special subscriptions with the telephone company. Not all supplementary services offered by the different service providers are available in all countries.
Conditions of the guarantee Each Bang & Olufsen product purchased from an authorised Bang & Olufsen retailer carries a guarantee against defects in workmanship and materials. The guarantor is the authorised Bang & Olufsen retailer or subsequently the national Bang & Olufsen representative. The guarantee period is 24 months. The guarantee covers the repair costs (i.e. spare parts and labour costs) for the product. The guarantee also covers accessories.
Index 61 Accessories Calls Accessories, 16 Attaching the clip, 16 Call another handset, 33 Call and store extension numbers in the Phonebook, 30 Call from the Caller ID list, 23 Call from the Redial list, 22 Change a number before dialling, 18 Forward external calls, 35 Make and answer calls, 18 Three-party call, 36 Three-party call (ISDN Service), 46 Search the Phonebook and make a call, 21 Store a number after a call, 20 Base Automatic registration of a handset, 6–8 Cancel registration of a handset,
>> Index 62 Delete Handset Caller ID call, 23 Redial number, 22 Name or number in the Phonebook, 27 Call another handset, 33 ‘Common’ handset, 34 Handset/Base menu options, 53 Handset keys, 14 Indicator light, 11 Lock the keypad, 19 Mute the ringing signal, 18 Name the handset, 9 ‘Personal’ handset, 34 Switch on or off, 12 Volume and the microphone, 19 Displays and menus Display overview, 12 Display messages – Troubleshooting, 54 Main menu options, 13 Navigate in the menu system, 13 Ringer, Handset/Ba
Maintenance Redial Cleaning, 16 Replacing the battery, 17 Technical data, 58 Store Redial and Caller ID numbers, 28 Use Redial, 22 Registration Microphone MSN Automatic registration of a handset, 6–8 Cancel registration of a handset, 50 First-time registration of the handset, 6–8 Manual registration, 51 PARK numbers, 6–8 A telephone number for each handset, 38 Avoid interruptions – exclude a handset, 43 Ringing signal Phonebook Mute the ringing signal, 18 Ringer menu options, 52 Switch the mi
>> Index 64 Switchboard Call and store extension numbers in the Phonebook, 30 Technical data BeoCom 6000 specifications, 56 Terminal Portability Suspend an active call, 40 Troubleshooting Display messages, 52 Troubleshooting, 54 Volume Volume and the microphone, 19 Adjust volume level on audio/video products, 29
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