User guide

97273 v.2.0 47
Section 24
TROUBLESHOOTING
Banks Bridge
The Banks Bridge Module transports
information back and forth between your
vehicle and Banks iQ. Note that there are
two green lights on this Module. With the
ignition off and the Banks Bridge viewed
with the “banks” logo reading properly,
the right hand light will pulse on and off.
With the engine running and Banks iQ
connected, both lights will switch back
and forth to tell you that Banks iQ is
communicating with your vehicle. Should
Banks iQ become disconnected, the left
light will pulse on and off to tell you that
communication has been interrupted.
Loss of communication between
Banks iQ and vehicle.
A magnifying glass icon will appear in
the upper right-hand corner of Banks iQ
display. See Figure 43.
1. Make sure the vehicle ignition key is
in the ON position.
2. Make sure the Banks iQ is properly
connected to vehicle as described in
Section 3.
3. Check the connection at the OBD II
diagnostic port (under the driver’s side
dash area). Check for any damage to the
ODB II connector “hood”, such as if it has
become dislodged from the connector
housing.
4. Check the USB connection at the
Banks iQ.
5. Turn the iQ Power OFF and back on.
some situation can be resolved simply by
ressting the iQ in this manner.
6. If cycling the power on the iQ is
ineffective, a hard rest may be helpful.
Use the stulus pen to press the RESET
button on the back side of the iQ.
-END, SECTION 24-
Figure 43
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